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A very lovely good day to you, dear Monika,

Thank you for your trust. If you don’t mind, I’ll advise you step by step on how to care for healthy skin, so we can get a complete picture of your skincare routine.
Cleansing is essential to skincare. It’s important to cleanse your skin morning and evening before applying creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to remove blackheads. It’s best to cleanse your skin without soap or alcohol to prevent it from becoming too dry, as this can actually encourage the skin to produce more oil. I don’t recommend using micellar water to cleanse your skin. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products.
To remove make-up, I recommend the NOURISHING CLEANSING AND MAKE-UP REMOVAL EMULSION. This two-phase facial make-up remover removes any impurities and oil trapped in the pores from the skin’s surface. It removes make-up easily. It is suitable for all skin types, including very sensitive and acne-prone skin. It is gentle and does not cause irritation. It also acts as an emollient and prevents dehydration. It is non-irritating and suitable even for very sensitive and children’s skin.
Then gently wash your face and massage it with the Mydlové orechy facial cleansing gel. This cleansing gel with soap nuts is a light, caring gel. It cleanses the skin effectively yet gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and oil without drying it out. Cleansing is provided by very gentle, skin-compatible substances made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory effects. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfectant and antiseptic properties and a delicate citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in and rinse off with water.
And as a third step, use the Mint Facial Mist, which hydrates and tones the skin and is also antibacterial. The smaller size comes with a spray nozzle and can be used at any time during the day to refresh your skin :-) You can use this gentle, kind cleansing routine, which preserves the skin’s natural pH, morning and evening.️

We consider regular exfoliation a very important step for this skin type. From our range, I recommend: DEEP PEEL WITH DUAL ACTION. It combines mechanical and chemical exfoliation. Active ingredients deeply cleanse the pores and remove built-up oil and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and makes its tone more even. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the thickened, dead layer of skin without causing damage. They massage the skin, gently stimulate circulation and cleanse it. A carefully balanced blend of essential oils refreshes and disinfects. You can use it 2–3 times a week. Exfoliation is a cosmetic treatment designed to restore the skin’s radiance and vitality. After a certain period, the skin renews itself. It creates new cells, which pass through the layers of skin to the surface, where they become keratinised. Dead, keratinised and old cells dull the complexion, leaving it tired, grey and lacklustre. This peel brings the skin back to life in just “a minute”. It also boosts circulation and improves its condition and colour. The peel cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product after using it. Active ingredients reach the deeper layers more quickly, allowing them to nourish the skin thoroughly. If your skin is more sensitive, you can try gently diluting the peel with the Mydlové orechy gel at a ratio of 1:1. Later, once your skin has got used to this type of care, you can use the peel on its own. Please do let me know whether you also have inflamed acne; in that case, we’ll need to choose a gentler, grain-free enzyme peel. You could also send me a photo of your face so we can make sure.
After exfoliating, use the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It helps minimise inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It is gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess oil settled in the pores. You can use this mask after exfoliating, so also 2–3 times a week. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse the pores, replenish essential moisture and reduce the formation of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead skin layer. They cause the cells in the outer layer of the skin to swell and smooth out unevenness on its surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect :-)

As a first aid treatment for localised acne, our new product from the Dulcia Plus range is the best choice: PLUS – ANTI-ACNE. This concentrated product reduces acne, cleanses and tightens pores, while soothing the skin and balancing its microbiome. Thanks to its combination of AHA acids, niacin and anisic acid, it removes the keratinised part of the skin, helping to release oil from the pores. It works intensively against acne-causing bacteria and reduces existing inflammation. A combination of azelaic acid and zinc works on hormonal acne. Our popular Zinc Ointment should also help. Zinc is antibacterial, fights the spread of bacteria, reduces inflammation and suppuration. It soothes irritated skin and speeds up regeneration, leaving a delicate protective film. You can apply it locally in the morning under make-up, for example, or locally at night. Alternatively, use it once a week as an overnight mask.

For a day cream, I recommend the FACE CREAM WITH FRUIT AND Q10 – CLEANSING COMPLEX. The cream is packed with nutrients, vitamins and antioxidants from fruit to give the skin a radiant, youthful appearance. Its unique combination of ingredients also helps to remove toxins from the skin. It contains the CLEANSING COMPLEX. Active ingredients from black cumin, magnolia, manuka and chaulmoogra have antimicrobial properties and help minimise inflammation in the skin.
• Has antimicrobial properties against P. acnes bacteria
• Helps minimise inflammation in combination skin
• Reduces comedones, pustules and spots
• Regulates sebum production
• Powerful antioxidant

For your night-time routine, I recommend the Aloe Vera and Silk Cream, which contains ingredients that fight bacteria. Aloe vera has a mild anaesthetic effect. Thanks to its rich composition, it boosts circulation right down to the deepest layers of the skin. Silk proteins are similar to the proteins found in human skin. They strengthen the skin’s protective barrier and penetrate into its deeper layers. They work like tiny sponges, optimally regulating the skin’s water reserves and binding moisture. This cream is ideal for the T-zone.
Under your creams, morning and evening, I recommend the Collagen Hydrating Serum. It gives the skin an extra boost of hydration and helps it retain moisture, keeping it supple and youthful-looking. The hydrating serum is an excellent moisture regulator throughout the day. It regulates sebum production in the skin and refines the pores. It absorbs quickly, brightens the complexion and gives it the energy and freshness it needs. It is suitable for all skin types and all ages. Combined with a suitable cream, it is an effective ally in the fight against wrinkles. It is especially suitable for oily and combination skin, as well as problem skin prone to acne, as it provides much-needed hydration, helps reduce inflammation in the skin and soothes irritation. The serum has a light fluid texture, so it is absorbed immediately, allowing active ingredients to penetrate the skin easily. The hydrating serum combines rose water, aloe vera, precious marula oil and collagen, and vitamins E and F.

Twice a week, in the evening, I recommend applying the Night Facial Essence to cleansed skin. This concentrated essence penetrates deep into the skin, where it works overnight. It renews the skin, stimulates its natural repair functions and fights the signs of ageing. It evens out skin tone, mattifies, balances sebum production and visibly minimises pores. It exfoliates the outer, already-dead layers of skin. At the same time, it stimulates the growth of new cells, helping to create a beautiful, radiant and youthful complexion. It helps reduce the appearance of so-called age spots and reduces hyperpigmentation. The Night Facial Essence has a wonderful renewing effect. It is an elegant and pleasant addition to your skincare routine. It boosts and speeds up the effects of nourishing ingredients. It is made up of small molecules that penetrate the skin easily and deeply. This product contains 5% glycolic acid, which is enough for it to deliver its beneficial effects. It does not cause irritation and is suitable for sensitive skin, too. It has exfoliating properties. It helps to soothe the skin and calm irritation, allowing it to later tolerate other exfoliating products with higher concentrations of active ingredients. It is also excellent for skin with active acne.

If you don’t mind, I’d also like to share a few tips that can help when dealing with problem skin. It’s a good idea to change your pillowcase often. Hair fragments, dead skin cells, oil and impurities collect on it, making it an ideal breeding ground for bacteria. A silk pillowcase is great (it has antibacterial properties), but ordinary cotton works well, too. I recommend changing it twice a week. It’s also a good idea to have a separate small towel for your face. Don’t rub your face with it; simply press it gently against your skin to dry it. It should also be changed often. Wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them.
Please also check which make-up you usually use. I recommend avoiding conventional make-up products containing mineral oils, silicones and the like, as they clog pores and prevent the skin from getting rid of built-up oil. This can also contribute to inflammation and acne. We also offer a range of colour cosmetics and make-up from Couleur Caramel on our website. It is a professional, high-quality and original collection of colour cosmetics that combines pure natural ingredients with modern technology.
A regular drinking routine can also make a big difference. We recommend keeping a bottle of fresh water close at hand and staying hydrated. This helps the body get rid of harmful substances. Peppermint tea is also great, for example (but not in large quantities or over a long period); it helps balance hormones and can therefore help with problem skin, too. You could also consider tests for intolerances or allergies to certain food ingredients as a way to help achieve healthy skin. These allergies most often show up on the face as acne or eczema. Sugar isn’t a great friend to beautiful skin, either...
Regular visits to a beautician are also important for acne and enlarged pores, as they can tackle them with a deep-cleansing treatment. Definitely avoid touching your face with your fingers, to prevent transferring bacteria to your skin. I really, really don’t recommend squeezing spots at home, as it will only make your skin worse. Beauticians have special techniques for removing acne and know exactly how to treat each type. I’d definitely entrust your skin to a good, trusted and skilled beautician :-)

Your skin really needs to be cleansed very thoroughly and exfoliated regularly, and you should use our mud mask to cleanse and minimise pores. It may be a longer journey, but it’s the best investment in yourself, and we believe that together we can help you achieve the skin you’re hoping for.
Please try this complete routine and I believe your skin will gradually improve.
We’d be very happy to send you samples first, so you can try the products before buying them. Here’s a link where you can order samples: https://www.dulcia.sk/vzorky/balicek-vzoriek.html 
Alternatively, you can place an order for anything that has caught your eye and simply leave us a note asking us to include samples of the other products. We’ll lovingly add them to your parcel as a gift :-) 

I’m here to help, and would be happy to advise you as you use the products if you wish.
If you have any questions, I’d love to hear from you. Have a lovely day :-)
Kind regards,
Daniela DULCIA natural

A very good day to you, dear Magdaléna,

Thank you for your trust. If you don’t mind, I’ll guide you through this step by step, to help you achieve healthy skin and give us a complete picture of your skincare routine. Cleansing is essential to skincare; it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Gentle cleansing removes dry, flaky patches and can also help to clear blackheads. It’s best to cleanse your skin without soap or alcohol, to avoid over-drying it, which can instead encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which are substances from the saponin group, found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. To remove make-up, I definitely recommend the NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time came for us to improve its formula by adding a make-up removing ingredient that can even remove waterproof make-up. The two-phase facial make-up remover cleans the skin’s surface of all impurities and oil that can become trapped in the pores. It removes make-up easily. It is suitable for all skin types, including highly sensitive and acne-prone skin. It is gentle and causes no irritation. It also acts as an emollient and helps prevent dehydration. It is non-irritating and suitable even for highly sensitive and children’s skin. Then gently wash and massage your face with Soap Nut Facial Cleansing Gel. Soap Nut Cleansing Gel is a light, caring gel. It cleanses the skin effectively yet gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and oil without drying it out. Cleansing is provided by very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory effects. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfectant and antiseptic properties and a delicate citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in and rinse off with water. And as a third step, rose water, which hydrates and tones. The smaller size comes with a spray nozzle and you can use it at any time during the day to refresh your skin too :-) This gentle, mild cleansing routine helps preserve the skin’s natural pH and can be used morning and evening.

This type of skin needs more comprehensive care. From what you describe, your skin seems dehydrated and it looks as though it will also need proper, gentle cleansing... nourishing ingredients have difficulty penetrating the hardened outer layer of skin. With the right, thorough exfoliation, the skin is cleansed and all the goodness from your creams can then penetrate it more easily, helping it to become beautifully hydrated. If your skin is sensitive, I recommend the GENTLE ENZYMATIC PEEL. Enzymes dissolve the bonds between dead skin cells, removing them gently and highly effectively. New cells come to the surface, giving your skin a beautiful, radiant appearance. With regular use, skin becomes more resilient and healthier, subsequent skincare is more effective and the benefits of skincare products are more pronounced. It reduces skin thickening and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy microbial balance. Its gentle texture is suitable even for very sensitive, irritated and inflamed skin. Enzymatic peeling offers the gentlest method of exfoliation; it does not damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging its surface. Peels are cosmetic treatments intended to restore radiance and vitality to the skin. After a certain period, the skin renews itself. It creates new cells that pass through the layers of the skin to its surface, where they become keratinised. Dead, keratinised and old cells make the skin look tired, grey and dull. In just “a minute”, a peel brings the skin back to life. It also boosts circulation, improving its condition and colour. A peel cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product after using one.

After exfoliating, I recommend the HYDRATING MASK – ECTOIN AND COENZYME Q10. This creamy hydrating mask provides intensive hydration and restores the skin’s elasticity. It leaves the skin feeling soft and smooth, replenishes its moisture and gives it a pleasant fragrance. Skin feels softer, plumper and firmer to the touch. The mask supports skin cell regeneration and reduces fine lines and wrinkles. It helps soothe skin stressed by external factors and protects its health and beauty. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse the pores, replenish essential moisture and reduce the formation of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead layer of skin. They cause the cells in the horny layer to swell and smooth out unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect.
If your skin is more sensitive than dry, you could try the SOOTHING AND NOURISHING MASK – MICRO-BIO COMPLEX. This gentle cream mask nourishes and soothes irritated skin. It contains a complex of nourishing and microbiotic cultures to restore the skin’s microflora. It improves the skin’s immune defences, supports regeneration, reduces redness and calms sensitivity. It retains the necessary moisture levels and stimulates the skin’s metabolism. After use, skin feels soft and soothed. It contains no irritating ingredients or essential oils. The unique complex of micro-biotic cultures balances the skin microbiome, helping to address a wide range of skin concerns. The skin microbiome consists of trillions of non-pathogenic and symbiotic microbes – bacteria, yeasts and parasites – that inhabit human skin. Maintaining their balance protects the skin from harmful influences, reduces the potential for allergies and improves immunity. The mask acts as a catalyst for microbiome renewal, allowing beneficial bacteria to thrive and thereby improving skin health. The skin has an exceptional ability to regenerate itself, but it is constantly exposed to various external and internal influences. This makes it more prone to irritation, infections and inflammatory conditions such as rosacea, atopic dermatitis, psoriasis and acne.
Alternatively, we can send you samples of both so you can try them and see which one you prefer :-)

For a cream, I recommend the ROSEHIP CREAM – ECTOIN AND PROVITAMIN B5. A very pleasant cream with a high content of rosehip oil, enriched with the active ingredient ECTOIN, provitamin B5, oat lipids and aromatherapy essential oils. The cream provides intensive, long-lasting hydration (up to 7 days), strengthens the skin’s natural resilience and boosts its protective system. This precious cream also supports the natural vitality of cells, making it suitable for all skin types, especially irritated, dry and atopic skin. It is also suitable as a cream to help prevent skin ageing and wrinkles. If you already have a few wrinkles “adorning” your skin, this cream will help soften and smooth them. It brightens the complexion and gives it the hydration and elasticity it needs. Another benefit is natural protection from the sun’s rays and cold weather. The cream is easily absorbed and does not leave the skin feeling greasy, while working beneath the skin’s surface for hours to promote a healthy, vital appearance. It contains precious rosehip oil, panthenol, vitamins C and E, provitamin B5, oat lipids, which protect the skin’s natural barrier, and other wonderful nourishing ingredients specially suited to this type of skin.
You can apply HYDRATING COLLAGEN SERUM under your cream morning and evening. It gives the skin an extra boost of hydration and helps it retain moisture, keeping it supple and youthful-looking. The hydrating serum is an excellent moisture regulator throughout the day; it regulates oil production in the skin and refines pores. It is quickly absorbed, brightens the complexion and gives it the energy and freshness it needs. It is suitable for all skin types and all ages. Combined with a suitable cream, it is an effective ally in the fight against wrinkles. It also contains aloe vera juice, which helps reduce inflammation in the skin and soothe irritation.

For red areas, you can apply PLUS – ROSACEA AND SOOTHING to cleansed skin morning and evening. A gentle, mild yet effective product designed to soothe reactive, hypersensitive skin both immediately and over the long term. It helps calm inflammatory processes, reduces redness and soothes skin affected by rosacea, couperose and extreme sensitivity. Thanks to its fermented probiotic culture, which supports the growth of good bacteria, it helps speed up microbiome renewal. Once it has been absorbed, apply the collagen serum, followed by your face cream.

This comprehensive skincare routine will certainly help your skin. We’d be very happy to send you some samples first, so you can try the products before you buy. Here’s the link where you can order samples: https://www.dulcia.sk/vzorky/balicek-vzoriek.html

If anything has caught your interest, you can place an order and please mention the other products I recommended in the order notes. We’ll lovingly include them in your parcel as free samples :-) We’ll be happy to support and advise you while you use the products, if you wish. If you have any questions, I’ll look forward to hearing from you. Have a lovely day :-)

Kind regards, Daniela DULCIA natural

A very lovely good day to you, dear Zuzka,

Thank you for your kind words and for your trust; we truly appreciate it. There aren’t many products, so this is a complete skincare routine, which is what you want. If only everyone had a lovely skincare routine like this :-)

I’ll go through everything step by step, so we have a complete picture of how and when to use each product.
Cleansing is essential for skincare. It’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to remove blackheads. It’s best to cleanse your skin without soap or alcohol, to avoid over-drying it, which can actually encourage the skin to produce more oil. I don’t recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. To remove make-up, I definitely recommend the NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. The two-phase facial make-up remover removes all impurities and oil from the skin’s surface, including those trapped in the pores. It easily removes make-up. It’s suitable for all skin types, including very sensitive and acne-prone skin. It’s gentle and causes no irritation. It also acts as an emollient and prevents dehydration. It is non-irritating and suitable even for very sensitive and children’s skin. Then gently wash and massage your face with the Mydlové orechy face cleansing gel. This cleansing gel with soap nuts is a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and oil without drying it out. Cleansing is provided by very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory properties. The cleansing gel clears pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfectant and antiseptic properties and a gentle citrus-floral scent of cleanliness. Apply it to dry skin with dry hands, massage it in and rinse with water. The third step is Rose Water, which hydrates and tones. For dry and sensitive skin, I recommend Rose Water; Mint Water may increase circulation in the skin. The smaller bottle comes with a spray, so you can use it at any time of day to refresh your skin :-) We use this gentle, mild cleansing routine, which preserves the skin’s natural pH, morning and evening.

Collagen Hydrating Serum is also great for sensitive skin because, as well as hydrating, it relieves irritation and has anti-inflammatory properties thanks to aloe vera juice. Next comes your cream – it’s up to you whether you prefer Rosehip or Lipid for daytime. The latter is a little richer, which you may appreciate during the winter months. Feel free to alternate them as needed, depending on which you prefer :-)
I’d keep the Firming Serum for the evening, under your cream.

Exfoliation and a mask on cleansed skin in the evening are important 1–2 times a week. In your case, I’d recommend Enzymatic Exfoliator, which is also suitable for sensitive skin. Alternatively, if you have the Deep Exfoliator, I’d try diluting it in a 1:1 ratio with the Mydlové orechy gel, as it may be too intense because it contains AHA acids. Then you can use the Hydrating Mask with Ectoin and Coenzyme Q10. The hydrating cream mask provides intensive hydration and helps restore the skin’s elasticity. It leaves skin feeling soft and smooth, replenishes its moisture and gives it a pleasant scent. Skin feels softer, plumper and firmer to the touch. The mask supports skin cell regeneration and reduces fine lines and wrinkles. It helps soothe skin stressed by external factors and protects its health and beauty. It provides intensive care for dehydrated skin that has lost elasticity. It leaves skin feeling soft and smooth, replenishes its moisture and gives it a pleasant scent. The Hydrating Mask restores the skin’s natural radiance. It also cleanses and softens the skin. It works against wrinkles and smooths expression lines. It is rich in antioxidants and vitamins, which firm the skin and refresh it with a harmonious scent. It maintains the skin’s pH, stimulates the skin’s regenerative processes and has anti-inflammatory properties. It keeps skin smooth and supple. Shea butter, which is rich in fatty acids, penetrates the deeper layers of the skin, softening and strengthening it. It supports collagen production, helping to prevent wrinkles and other signs of ageing. Jojoba oil provides intensive care for dry, sensitive and cracked skin. It also supports the skin’s elasticity and restores the production and self-regeneration of skin cells. Its composition does not cause allergic reactions, making it suitable even for sensitive skin.
If your skin feels more sensitive than dry, you could try the MIKRObio Complex Mask. The mask’s gentle cream texture soothes irritated skin. It improves the skin’s protective barrier and microcirculation, and reduces redness and itching. Its soothing properties ease feelings of irritation and heat. Its velvety texture and hydrating and reparative ingredients leave skin soft and supple, with a feeling of comfort. The unique complex of micro-biotic cultures balances the skin microbiome, helping to address a wide range of skin concerns. The skin microbiome consists of trillions of non-pathogenic and symbiotic microbes – bacteria, yeasts and parasites – that live on human skin. Keeping them in balance protects the skin from adverse influences, reduces the potential for allergies and improves immunity. The mask acts as a catalyst for microbiome renewal, allowing beneficial bacteria to thrive and thereby improving skin health.

Apply eye creams morning and evening, gently patting them around the eyes: use the Daisy Brightening Eye Cream in the morning and the Caffeine Eye Cream in the evening. You can alternate the 3x Hyaluronic Acid Cream with your day cream, or even use it at night once you’ve finished the Caffeine Eye Cream. The latter is rich and nourishing, though, so I’m sure it’s doing a good job for you :-)

PLUS Anti-Wrinkle is applied every evening to cleansed skin, either to specific areas or all over, depending on your needs. Follow with the Firming Serum and then your night cream. You can use it every day until it runs out, or 3 times a week – whatever feels best for your skin.

Spray the Day Essence onto cleansed skin every morning, let it dry, then apply the Collagen Serum and your face cream.
Apply the Night Essence to cleansed skin twice a week in the evening, and don’t apply anything else afterwards; leave it on overnight. It’s up to you whether you apply it after your usual cleansing routine or after exfoliation and a mask. You may feel a tingling sensation and experience some redness; this isn’t an adverse reaction and should subside by morning.

In your case, I’d leave out the aloe vera gel. It’s generally applied to problem skin, where it has anti-inflammatory properties and helps reduce acne. However, if it works well for you, feel free to keep it in your routine; I’d just apply it once every 2 weeks.

A konjac sponge is great for washing your face after using the Mydlové orechy gel, or you can use it to rinse off a face mask. Gently pat your skin dry with a towel, without rubbing.

I hope I’ve helped you get your bearings a little. If you have any other questions, I’m here for you and look forward to hearing from you.
Have a lovely rest of your day :-)

Kind regards,
Daniela DULCIA natural

Wishing you a lovely day,

It’s best to apply the exfoliator after gently cleansing your skin (we recommend our 3-step cleansing routine, which won’t alter its pH). Then apply the exfoliator to dry skin, massage it in and rinse off with water. Ideally, follow with a face mask :-)

If you have any other questions, we’re here for you. Have a lovely day.
Kind regards,
Daniela DULCIA natural

A very good day to you, Erika,

Thank you very much for your question and for placing your trust in us; we really appreciate it. If you don’t mind, I’ll give you comprehensive advice, step by step, for healthy skin :-)

Thank you for trusting us. If you don’t mind, I’ll guide you step by step towards healthy skin, so that we can take a comprehensive approach to caring for your skin. Cleansing is essential to skincare, and it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Gentle cleansing removes dry, flaky patches and helps to remove blackheads. It’s best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more oil. I don’t recommend cleansing your skin with micellar water or a product containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which are substances from the saponin group also found, for example, in cleaning products. Once cleansed in this way, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. To remove make-up, I definitely recommend the NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. This two-phase facial make-up remover removes all impurities and oil from the surface of the skin, including those trapped in the pores. It easily removes make-up. It is suitable for all skin types, including very sensitive and acne-prone skin. It is gentle and does not cause irritation. It also acts as an emollient and prevents dehydration. It is non-irritating and suitable for very sensitive and children’s skin. Then gently wash your face and massage in the Soap Nuts facial cleansing gel. This cleansing gel with soap nuts is a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and oil without drying it out. Cleansing is provided by very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory effects. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfectant and antiseptic properties and a delicate citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in and rinse off with water. The third step is peppermint water, which hydrates and tones the skin and also has antibacterial properties. The smaller bottle comes with a spray nozzle and can be used at any time of day, even to refresh your skin :-) You can use this gentle, mild cleansing routine morning and evening; it preserves the skin’s natural pH.️

We consider regular exfoliation a very important step for this skin type. We recently launched new products in our range of professional salon-quality exfoliators and masks containing AHA acids. With proper, thorough exfoliation, the skin is cleansed and all the beneficial ingredients in your creams can then penetrate the skin more effectively, allowing it to become beautifully hydrated. So, I recommend the following more comprehensive skincare routine: DEEP EXFOLIATION WITH A DOUBLE ACTION - combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse pores and remove built-up oil and dead skin cells. They improve hydration and firmness. The exfoliator evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without damaging it. They massage the skin, gently stimulate circulation and cleanse. A carefully balanced blend of essential oils refreshes and purifies. You can use it 2-3 times a week. Please let me know if you have active, inflamed acne, as you’ll need to choose a gentler exfoliator. Exfoliation is a cosmetic treatment designed to restore radiance and vitality to the skin. After a certain amount of time, the skin renews itself. It creates new cells that move through the layers of the skin to the surface, where they become keratinised. Dead, hardened, old cells make the skin look tired, grey and dull. Exfoliation brings the skin back to life in “a minute”. It also boosts circulation and improves its condition and colour. Exfoliation cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients can reach the deeper layers more quickly and nourish the skin thoroughly.
After exfoliating, I recommend the REJUVENATING MASK WITH GLYCOLIC AND HYALURONIC ACID - this intensive, highly effective mask is ideal for revitalising, firming and renewing the skin. It reduces and softens wrinkles and visibly regenerates the skin. Daisy extract helps to even out skin tone. Glycolic and hyaluronic acids give the skin suppleness and a plump, hydrated appearance. Glycolic acid removes dead cells and repairs the skin deeply. It works like a funnel, allowing active ingredients to be transported quickly to the deepest layers. It significantly helps hyaluronic acid bind to skin cells, allowing it to fill the spaces between cells and hydrate the skin. You can alternate these masks and see which combination works best for your skin. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the horny layer to swell and smooth uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect. Before using a mask, we recommend a patch test – try a little of the mask on the skin near your ear, below your temple. Watch for a reaction; a slight tingling is fine, the AHA acids are working :-)
The products contain glycolic acid, which brightens the skin. It prevents melanin from clumping together, thereby helping to prevent unwanted pigmentation. They are therefore a great addition to a depigmentation treatment and help fight wrinkles at the same time. They keep the skin fresh and youthful.

For a depigmentation treatment, I also recommend PLUS - AGAINST PIGMENT SPOTS. This highly concentrated specialist product reduces excessive pigmentation by regulating the production of melanin (skin pigment), which is controlled by the enzyme tyrosinase. It supplies cells with energy, boosts circulation in the skin and inhibits the activity of tyrosinase, giving the skin a healthy, even tone. It contains AHA acids and a natural alternative to retinol. During the summer months, I don’t recommend facial treatments specifically aimed at removing pigment spots or lightening the skin. Protect your skin with a face cream with adequate SPF protection to prevent unwanted pigmentation. The product can be used as an intensive depigmentation treatment for at least 6 weeks, or long term to help prevent pigment spots from returning. However, you need to protect yourself from direct sunlight, otherwise the treatment may not be effective. Ideally, start the treatment in about a month – in October, when there will be less sun. I always recommend using an SPF cream during the day (all year round).

A combination of our essences will also work really well: - DAYTIME RADIANCE FACIAL ESSENCE - A highly concentrated spray-on facial essence with a high content of stabilised vitamin C, vitamin E, ferulic acid and Raykami to maintain radiant skin. Its unique formula gives the skin a radiant appearance and natural suppleness and firmness. It helps protect the skin against UV-induced cell damage and oxidative stress, and helps suppress inflammatory processes. It supports the production of the skin’s own collagen, helping to fight skin ageing and loss of firmness. The combination of active ingredients helps inhibit melanin production in the skin, thereby reducing pigmentation and uneven skin tone. This powerful daytime facial essence with vitamin C is rich in antioxidants that visibly firm and brighten the skin and significantly improve signs of photoageing. The formula is built around a powerful antioxidant complex and the exceptionally rare ingredient Raykami. The daytime essence firms the skin and brightens its appearance, minimises visible signs of photoageing and protects the skin from pollution and other environmental stressors. - NIGHT-TIME RENEWING FACIAL ESSENCE - This concentrated essence penetrates deep into the skin, where it works overnight. It renews the skin, supports its natural repair functions and fights the signs of ageing. It evens out uneven skin tone, mattifies, balances oil production and visibly minimises pores. It exfoliates the outer, already-dead layers of skin. At the same time, it stimulates the growth of new cells, helping to create beautiful, radiant, youthful-looking skin. It reduces the appearance of so-called age spots and hyperpigmentation. The night-time facial essence has an amazing renewing effect. It is an elegant and pleasant addition to your skincare routine. It boosts and accelerates the effects of nourishing ingredients. It is made up of small molecules that penetrate the skin easily and deeply.

From our creams, the Exclusive collection will be the best choice for your face. This collection restores radiance, firmness and suppleness to mature skin. Step by step, it combines different ways to revitalise and rejuvenate the skin, renewing every layer. It provides a protective barrier, improves skin tone and plumps the skin, while reducing inflammation that causes skin damage. It shapes facial contours and helps firm loose, sagging skin. Thanks to its active ingredients, the products help soften and even out pigmentation. The collection includes serums, eye creams and day and night face creams.

It may be a longer journey, but it’s the best investment in yourself, and we believe that together we can help your skin become everything you want it to be. Please try this complete routine and I believe your skin will gradually improve. We’d be very happy to send you some samples first, so you can try the products before buying - here’s a link where you can order samples: https://www.dulcia.sk/vzorky/balicek-vzoriek.html If anything has caught your eye, you can place an order and please mention the other products I recommended in the order notes; we’ll lovingly add them to your parcel as free samples :-)

With love, we’ll also be happy to advise you while you’re using the products, if you wish. If you have any questions, I’ll look forward to hearing from you. Have a lovely day :-)

Kind regards, Daniela DULCIA natural

Hello,

You can send us a photo of your skin and we can take a look together and recommend a complete skincare routine, step by step.
Whether your skin is sensitive or normal, whether it tends to become red or react to changes in temperature, how it handles exfoliation, whether you struggle with acne or what you would like to tackle, such as wrinkles... Whether your skin gets oily during the day or develops flaky patches.

I look forward to hearing from you, and hope you have a lovely day :-)

Kind regards,
Daniela DULCIA natural

A very good and lovely day to you, dear Erika,

Thank you for your trust. If you don’t mind, I’ll guide you through this step by step, to help you achieve healthy skin and give us a complete picture of your skincare routine.

Cleansing is essential to skincare. It’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and can help clear blackheads. It’s best to cleanse without soap or alcohol, to avoid excessive dryness, which can actually encourage the skin to produce more oil. I don’t recommend using micellar water to cleanse your skin. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products.
To remove make-up, I recommend the NOURISHING CLEANSING AND MAKE-UP REMOVER EMULSION. This two-phase make-up remover removes all impurities and oil from the skin’s surface, including those trapped in the pores. It easily removes make-up and is suitable for all skin types, including very sensitive and acne-prone skin. It’s gentle and won’t cause irritation. It also acts as an emollient and helps prevent dehydration. It is non-irritating and suitable even for very sensitive and children’s skin. Afterwards, gently wash and massage your face with the Soap Nut Facial Cleansing Gel. This light, caring gel cleanses effectively but gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and oil without drying it out. Cleansing is provided by very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are natural sources of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory effects. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essential oils, the gel has disinfecting and antiseptic properties and a delicate citrus-floral scent of freshness. Apply it to dry skin with dry hands, massage in, then rinse with water. As a third step, use Mint Facial Water, which hydrates and tones the skin and is also antibacterial. The smaller bottle comes with a spray, so you can use it at any time during the day to refresh your skin too :-)
This gentle, considerate cleansing routine preserves the skin’s natural pH and can be used morning and evening.️

We consider regular exfoliation a very important step for this skin type. From our range, I recommend the DEEP DOUBLE-ACTION PEEL. It combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse pores, remove accumulated oil and dead skin cells, and improve hydration and firmness. The peel evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead skin layer without damaging the skin. They massage the face, gently stimulate circulation and cleanse the skin. A carefully blended combination of essential oils refreshes and disinfects. You can use it 2–3 times a week. Exfoliation is a cosmetic treatment designed to restore radiance and vitality to the skin. After a certain period, the skin renews itself. It creates new cells that move through the layers of the skin to the surface, where they harden. Dead, hardened and old cells make the skin look dull, tired and grey. This peel brings the skin back to life in just a minute. It also stimulates circulation, improving the skin’s condition and colour. The peel cleanses and opens the pores. That’s why, after using it, it’s a good idea to apply a face mask or your favourite Dulcia natural product. Active ingredients can reach the deeper layers more quickly, allowing them to nourish the skin thoroughly.
After exfoliating, use the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It minimises inflammation, draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It’s gentle enough for sensitive skin and helps to normalise acne and absorb excess oil trapped in the pores. You can use this mask after exfoliating, so also 2–3 times a week. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead skin layer. They cause the cells in the outer skin layer to swell, smoothing unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect.
If your acne isn’t widespread, or if you’d like to focus on hydrating your skin, you could try the Hydrating Mask with Ectoin and Q10. This creamy hydrating mask provides intensive hydration and restores skin elasticity. It leaves skin feeling soft and smooth, replenishes essential moisture and gives it a pleasant scent. Skin feels softer, plumper and firmer to the touch. The mask supports skin cell regeneration and reduces fine lines and wrinkles. It helps soothe skin stressed by external factors and protects its health and beauty. It provides intensive care for dehydrated skin that has lost its elasticity. It leaves skin feeling soft and smooth, replenishes essential moisture and gives it a pleasant scent. The hydrating mask restores the skin’s natural radiance. It also cleanses and softens the skin, helps fight wrinkles and smooths expression lines. It’s rich in antioxidants and vitamins that firm and refresh the skin with a harmonious fragrance. It maintains the skin’s pH, stimulates regeneration and has anti-inflammatory effects. It keeps the skin smooth and supple. Shea butter, with its high fatty acid content, penetrates the deeper layers of the skin to soften, condition and strengthen it. It supports collagen production, helping to prevent wrinkles and other signs of ageing. Jojoba oil deeply nourishes dry, sensitive and cracked skin, while also supporting its elasticity. It restores the production and self-regeneration of skin cells. Its composition does not cause allergic reactions and is also suitable for sensitive skin.

For first aid for localised acne, PLUS – ANTI-ACNE is the best choice. This concentrated product reduces acne, cleanses and tightens pores, while also soothing the skin and helping to balance its microbiome. Thanks to its combination of AHA acids, niacin and anisic acid, it removes the hardened part of the skin, helping to release oil from the pores. It works intensively against acne-causing bacteria and reduces existing inflammation. A combination of azelaic acid and zinc works against hormonal acne. Our popular Zinc Ointment should also help. Zinc is antibacterial, fights the spread of bacteria, suppresses inflammation and pus formation. It soothes irritated skin and speeds up regeneration, leaving a delicate protective film. You can apply it locally in the morning under make-up, for example, or locally at night. Alternatively, use it once a week as an overnight mask for the whole face.

For daytime, I recommend the FRUIT AND Q10 FACIAL CREAM – CLEANSING COMPLEX. Packed with nutrients, vitamins and antioxidants from fruit, this cream helps the skin look radiant and youthful. Its unique combination of ingredients also helps draw toxins out of the skin and remove them. It contains the CLEANSING COMPLEX. Active ingredients from black cumin, magnolia, manuka and chaulmoogra have antimicrobial properties and minimise inflammation in the skin.
• Has antimicrobial properties against P. acnes bacteria
• Minimises inflammation in combination skin
• Reduces comedones, pustules and spots
• Regulates sebum production
• Powerful antioxidant

It depends on how widespread your acne is. This cream is more suitable for oily skin, but it could also work well combined with a hydrating serum. Or you could try a sample of the Light Hydrating Cream. This light cream has a delicate texture and a pleasant citrus-floral scent. It absorbs quickly into the skin, leaving it velvety and instantly hydrated to the touch. Its main ingredient is precious rose water. It also contains light, non-greasy oils and is enriched with natural vitamin E and provitamin B5 to keep the skin hydrated for longer. The Light Hydrating Cream is suitable for every skin type. It deeply hydrates and smooths dry skin and, thanks to its excellent absorption and ability to regulate sebum, it’s also suitable for oily skin. It doesn’t leave a greasy film on the skin and penetrates beautifully into the deeper layers. Thanks to its anti-inflammatory ingredients, the cream also benefits acne-prone skin as well as sensitive and irritated skin.
The Aloe Vera and Silk Facial Cream works well as a night cream. This moisturising facial cream is based on precious aloe vera and has a light, airy texture. The aloe vera in the cream has a mild anaesthetic effect. Its rich composition stimulates circulation deep into the skin. Natural ingredients stimulate skin cells, increasing blood flow and helping to keep the skin healthy. The cream is also suitable for more problematic, acne-prone skin. The combination of aloe vera and macadamia oil protects against bacterial damage to the skin and helps maintain a healthy appearance. The precious sweet almond oil revitalises the skin and supports deep hydration and vitality, while helping to prevent wrinkles. Silk is noble to look at and soft and supple to the touch. Silk proteins beautifully soften the skin, giving it captivating softness and freshness. Silk proteins are similar to the proteins found in human skin. They strengthen the skin’s protective barrier and penetrate into its deeper layers. They work like tiny sponges, optimally regulating the skin’s water reserves and binding moisture. They contain fibrin, a substance with an anti-ageing effect that smooths fine wrinkles and evens the skin’s surface, making it look more supple and radiant.

Under your creams, I recommend the Collagen Hydrating Serum. It gives the skin an extra boost of hydration and helps retain moisture, keeping it supple and youthful-looking. This hydrating serum is an excellent moisture regulator throughout the day. It regulates sebum production and refines the appearance of pores. It absorbs quickly, brightens the skin and gives it the energy and freshness it needs. It’s suitable for all skin types and ages. Combined with a suitable cream, it’s an effective ally in the fight against wrinkles. It’s especially suitable for oily and combination skin, as well as acne-prone skin, as it provides much-needed hydration, helps reduce inflammation and soothes irritation. The serum has a light, fluid texture, so it absorbs instantly and allows active ingredients to penetrate the skin easily. The Hydrating Serum combines rose water, aloe vera, precious marula oil, collagen and vitamins E and F.

Twice a week, in the evening, I recommend applying the Night Facial Essence to cleansed skin. This concentrated essence penetrates deep into the skin and works overnight. It renews the skin, supports its natural repair functions and fights the signs of ageing. It evens out uneven skin tone, mattifies, balances sebum production and visibly minimises pores. It exfoliates the outer layer of dead skin. At the same time, it stimulates the growth of new cells, helping to create beautiful, radiant, youthful-looking skin. It helps reduce the appearance of so-called age spots and hyperpigmentation. The Night Facial Essence has a wonderful renewing effect. It’s an elegant and pleasant addition to your skincare routine. It boosts and speeds up the effects of nourishing ingredients. It’s made from small molecules that easily penetrate deep into the skin. This product contains 5% glycolic acid, enough to deliver its beneficial effects. It doesn’t cause irritation and is also suitable for sensitive skin. It has exfoliating properties. It helps soothe the skin and calm irritation, preparing it to tolerate other exfoliating products with higher concentrations of active ingredients. It’s also excellent for skin with active acne.

If you don’t mind, I’d also like to share a few tips to help with problematic skin. It’s a good idea to change your pillowcase often. Hair fragments, dead skin cells, oil and impurities collect on it, creating an ideal breeding ground for bacteria. A silk pillowcase is great, as silk has antibacterial properties, but ordinary cotton works well too. I recommend changing it twice a week. It’s also a good idea to have a separate small towel for your face. Don’t rub your face with it; just gently press it against your skin to dry it. It’s best to change this often too. Wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them. Please take a look at the make-up you usually use, too. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of accumulated oil. This can also contribute to inflammation and acne. We also offer a range of decorative cosmetics and make-up from Couleur Caramel on our website. It’s a professional, high-quality and original collection of decorative cosmetics that combines pure natural ingredients with modern technology. Drinking enough water regularly can also make a big difference. We recommend keeping a bottle of water close at hand and staying hydrated. This helps the body get rid of harmful substances. Mint tea is also great, for example (but not in large quantities or for long periods). It helps balance hormones and can therefore also help with problematic skin. Regular visits to a beauty therapist are important for acne and enlarged pores, as they can tackle them with deep cleansing. Definitely avoid touching your face with your fingers to prevent bacteria from getting onto your skin, and I really, really don’t recommend squeezing spots at home, as this can make your skin worse. Beauty therapists have special techniques for removing acne and know exactly how to treat each type. I’d definitely trust a good, experienced and skilled beauty therapist :-)

It’s really important to cleanse your skin thoroughly and exfoliate regularly, and to use our mud mask to cleanse and minimise pores. It may be a longer journey, but it’s the best investment in yourself, and we believe that together we can help your skin become the way you want it to be. Please try this complete routine, and I’m sure your skin will gradually improve.
We’d also be very happy to send you some samples first, so you can try the products before buying them. Here’s a link where you can order samples: https://www.dulcia.sk/vzorky/balicek-vzoriek.html
If anything has caught your eye, you can place an order and please mention the other products I recommended in the order notes. We’ll gladly include them in your parcel as free samples :-)

With love, and we’ll be happy to advise you while you use the products if you’d like.
If you have any questions, I look forward to hearing from you. Have a lovely day :-)

Kind regards,
Daniela DULCIA natural

A very lovely good day to you, dear Katka,

Thank you so much for your lovely message and kind words, which warmed our hearts. We truly appreciate your support; you’re a sweetheart :-)

When it comes to skincare, it’s important to cleanse your skin gently and carefully, both morning and evening. We recommend doing this in three steps: first remove make-up with the Nourishing Cleansing Emulsion, then use the Soap Nuts Gel, applying it with dry hands to dry skin, and finish by toning with the rose water. In the morning, you can skip the emulsion, as it is primarily for removing make-up, although ladies with drier skin like to use it too, as it leaves the skin beautifully soft and hydrated :-)

2–3 times a week in the evening, I recommend a deep-care routine using an exfoliator and face mask, chosen according to your skin type. If your skin isn’t sensitive and is used to AHA acids (which are found in the Plus products), you could try the Deep Exfoliator during the coming cooler season, when there is less sunshine. It combines the mechanical and chemical effects of exfoliation. Glycolic acid combined with jojoba beads delivers a visible, immediate result. This exfoliator lets you enjoy salon-quality care at home and experience the wonderful feeling of clean, light skin. Its active ingredients deeply cleanse pores and remove built-up sebum and dead skin cells. They improve hydration and firmness. It also contains glycolic acid, which not only has a rejuvenating effect but is also great for pigmentation spots. If your skin is on the dry side, you could try the Hydrating Mask with Ectoin and Q10. Alternatively, you could try the Rejuvenating Mask. This intensive, highly effective mask is ideal for revitalising, firming and renewing the skin. It reduces and softens wrinkles, visibly regenerating the skin. Daisy extract helps even out the skin tone. Glycolic and hyaluronic acids give the skin elasticity and a plump, hydrated appearance. Antioxidants eliminate toxins and stimulate circulation. Used together with the Deep Exfoliator, the concentration of AHA acids may be stronger, so you can gradually get your skin used to it by leaving the mask on for, for example, 2–3 minutes at first and gradually increasing the time. Keep an eye on how your skin reacts. Do not leave it on for more than 10 minutes.

For a day cream, you could try the HYDRATING CREAM – MARULA OIL AND CERAMIDE COMPLEX. This wonderfully soft, lightweight cream hydrates and protects the skin all day long. Its remarkable hydrating and nourishing properties help keep skin youthful and support its renewal. The cream helps regulate sebum production, has an excellent anti-ageing effect, and its delicate fragrance adds to its harmonious character. Thanks to its formula, it is suitable for all skin types and is excellent for helping prevent skin ageing. If you like your aloe vera cream, you can keep using it. If you would prefer one with more anti-wrinkle benefits, the HYALURONIC ACID AND Q10 ANTI-WRINKLE CREAM is very popular. This luxurious cream contains precious ingredients to help combat wrinkles and skin ageing. Avocado oil, rich in oleic acid, vitamin E and phytosterols, helps restore damaged and tired skin. Carrot tissue oil, with its high beta-carotene content, and rosehip oil, rich in antioxidants, are readily absorbed into the deeper layers of the skin, where they nourish and purify it.
Under your cream, morning and evening, you could try the Collagen Hydrating Serum for an extra dose of hydration, or the Firming Serum :-)

For a depigmentation treatment, I recommend PLUS – AGAINST PIGMENTATION SPOTS. This highly concentrated specialist product reduces excess pigmentation by regulating the production of melanin (the skin’s pigment), which is controlled by the enzyme tyrosinase. It energises cells, boosts circulation in the skin and reduces tyrosinase activity, helping to give the skin a healthy, even colour. It contains AHA acids and a natural alternative to retinol. During the summer months, I don’t recommend targeted facial treatments for removing pigmentation spots or lightening the skin. Protect your skin with a face cream offering adequate SPF protection to help prevent unwanted pigmentation. The product can be used as an intensive depigmentation treatment for at least 6 weeks, or long-term to help prevent pigmentation spots from reappearing. However, you need to protect your skin from direct sunlight, otherwise the treatment may not be effective.
I always recommend using a protective cream with SPF during the day, all year round. This cream has an exceptionally luxurious formula containing rich plant oils, aloe vera and a blend of active ingredients. It nourishes, hydrates and protects the skin. Premium-quality matcha, a precious green plant sourced directly from Japan, has powerful antioxidant and anti-inflammatory properties and energises the cells. It gives the product exceptional efficacy and lends it a beautiful, rich green colour. The blue-green microalga Phormidium persicinum helps delay skin ageing, restoring freshness and radiance, protecting the skin’s DNA and shielding cells from sun damage. This exceptionally effective cream also reflects blue light from screens, as well as sunlight. It helps prevent photoageing and nourishes the skin. It effectively protects the skin from sunburn, photoageing of the cells and the loss of its natural defences and moisture. In addition to mineral filters, the product contains natural SPF boosters that enhance the effectiveness of the filters. The cream doesn’t leave a white cast on the skin, so it is suitable for everyday use. Its light texture suits all skin types and it can be worn under make-up.

We’ve covered cleansing, deep care, creams and serums. For an extra touch of care, I’d also recommend our very popular facial essences:
- Powerful Daily Facial Essence – Brightening – with vitamin C is rich in antioxidants that visibly firm and brighten the skin and significantly improve the signs of photoageing. Its formula is built around a powerful antioxidant complex and the exceptionally precious ingredient raykami. The daily essence firms the skin and brightens its appearance, minimises visible signs of photoageing and protects the skin from pollution and other environmental stressors. Apply it to cleansed skin every morning, then apply your serum and cream.
- Night Facial Essence – Renewing – has a wonderful renewing effect. It is an elegant and enjoyable addition to your skincare routine. It enhances and speeds up the effects of nourishing ingredients. It is made up of small molecules that penetrate the skin easily and deeply. It contains low-molecular-weight hyaluronic acid, which penetrates into the deeper layers. The glycolic acid present creates an effective “funnel” for the hyaluronic acid – both acids work at a cellular level. Their effects are visible after just a few uses. Apply this to cleansed skin and don’t apply anything else afterwards; leave it on overnight and use it 2–3 times a week :-)

If you like, you can place an order for anything that caught your interest and tell us in the order notes what you’d like to try. We’ll lovingly add everything to your parcel as a gift in the form of samples :-)

If you have any questions, I’m here for you. Have a lovely day :-)
Kind regards,
Daniela DULCIA natural

A very lovely good day to you, dear Lucka,

Thank you for your lovely message and kind words; we really appreciate them :-)

You can also use Plus for acne as a spot treatment 2–3 times a week in the evening on cleansed skin, as needed. Alternatively, use it as a mask over the whole face once a week and leave it on overnight.
For pigmentation spots, you can use Plus as a depigmentation treatment for 30 days, applying it to the spots in the evening and not applying anything else to those areas.

I recommend using our SPF cream all year round, too. It also helps with problem skin, is non-greasy and, of course, helps reduce skin ageing caused by exposure to the sun’s rays. It also helps protect the skin against the formation of these spots.

If you don’t mind, I’d recommend following a proper three-step cleansing routine, and using our NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION to remove make-up. This nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time had come to improve its formula with a make-up-removing ingredient that can even remove waterproof make-up. This two-phase facial make-up remover clears the skin’s surface of all impurities and sebum trapped in the pores. It removes make-up with ease. It is suitable for all skin types, including very sensitive and acne-prone skin. It is gentle and does not cause irritation. It also acts as an emollient and helps prevent dehydration. It is non-irritating and suitable even for very sensitive skin and children’s skin.
Natural cleansing removes dry, flaky patches and helps to remove blackheads. It is best to cleanse the skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more sebum. Once cleansed this way, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water. These products strip everything from the skin, including its natural protective layer, because they contain surfactants – substances from the saponin group that are also found, for example, in cleaning products.

It’s great to use our DEEP DOUBLE-ACTION PEEL alongside your routine during the autumn and winter months. It combines the mechanical and chemical effects of exfoliation. Glycolic acid combined with jojoba beads delivers a visible, immediate result. This peel gives you the effect of a salon treatment at home, leaving your skin feeling wonderfully clean and light. Its active ingredients deeply cleanse the pores and remove built-up sebum and dead skin cells. They improve hydration and firmness. Afterwards, I recommend using our REJUVENATING MASK WITH GLYCOLIC AND HYALURONIC ACIDS. This intensive, highly effective mask is ideal for revitalising, tightening and restoring the skin. It reduces and softens wrinkles and visibly regenerates the skin. Daisy extract helps even out the skin tone. Glycolic and hyaluronic acids give the skin suppleness and a plump, hydrated appearance. Antioxidants eliminate toxins and stimulate circulation. The products contain glycolic acid, which brightens the skin. It prevents melanin from clumping together, thereby helping to prevent unwanted pigmentation. They are therefore a great addition to a depigmentation treatment and also help fight wrinkles. They keep the skin fresh and youthful. If your skin is sensitive, I recommend using the Enzymatic Peel, which works with enzymes and contains no AHA acids. If you wish, you can try some product samples first. You can order them here: https://www.dulcia.sk/vzorky/balicek-vzoriek.html

If you have any further questions, I’m here for you and look forward to hearing from you. Have a lovely day
Kind regards
Daniela DULCIA natural

A very good day to you, dear Miška,

Thank you for your trust. If you don’t mind, I’ll guide you through this step by step, to help you achieve healthy skin and give us a complete picture of your skincare routine.
It looks as though the right approach will be gentle, careful cleansing. Cleansing is essential to skincare, and it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and can also help to remove blackheads. It’s best to cleanse your skin without soap or alcohol, to avoid over-drying it, which can actually encourage the skin to produce more oil. Once cleansed in this way, your skin will be able to absorb all the wonderful nutrients in the creams you apply afterwards. I don’t recommend using micellar water to cleanse your skin. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which are substances from the saponin group, also found in cleaning products, for example. To remove make-up, I recommend the NOURISHING CLEANSING AND MAKE-UP REMOVER EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time has come for us to improve its formula by adding a make-up-removing ingredient that even removes waterproof make-up. This two-phase facial make-up remover rids the skin’s surface of all impurities and oil trapped in the pores. It removes make-up easily. It is suitable for all skin types, including very sensitive and acne-prone skin. It is gentle and does not cause irritation. It also acts as an emollient and helps prevent dehydration. It is non-irritating and suitable for very sensitive skin and children’s skin too. Then gently wash and massage your face with the Soap Nuts facial cleansing gel. This soap nut cleansing gel is a light, caring gel. It cleanses the skin effectively yet gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and oil without drying it out. The cleansing is carried out by very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory properties. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfecting and antiseptic properties and a delicate citrus-floral scent that evokes cleanliness. Apply to dry skin with dry hands, massage in and rinse off with water. And as a third step, Rose Water, which hydrates and tones. The smaller size comes with a spray nozzle, so you can use it at any time of day to refresh your skin :-) You can use this gentle, careful cleansing routine, which preserves the skin’s natural pH, morning and evening.️

This kind of skin needs a more comprehensive skincare routine. Based on what you describe, your skin seems dehydrated, and it looks as though the right approach will also involve gentle, careful cleansing... nutrients have difficulty penetrating the hardened outer layer of skin. With the right, thorough exfoliation, the skin is cleansed and all the goodness from your creams can then penetrate it more easily, allowing it to become nicely hydrated. I don’t know whether your skin is sensitive or reacts normally. If your skin is sensitive, I recommend the GENTLE ENZYMATIC PEEL. Enzymes dissolve the bonds between dead skin cells, removing them gently and very effectively. New cells come to the surface, giving your skin a beautiful, radiant appearance. With regular use, the skin becomes more resilient and healthier, and subsequent skincare is more effective, with more intensive results from your skincare products. It reduces the build-up of dead skin and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy skin microbiome. Its gentle texture makes it suitable for very sensitive, irritated and inflamed skin too. Enzymatic peeling offers the gentlest method of exfoliation: it does not damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging its surface. If your skin can also tolerate mechanical exfoliation, I’d recommend the Deep Cleansing Peel, which is better at dealing with clogged pores. It combines the mechanical and chemical effects of a peel. Its active ingredients deeply cleanse the pores and remove built-up oil and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without damaging it. They massage the skin, gently stimulate circulation and cleanse it. A carefully blended combination of essential oils refreshes and disinfects. Peeling is a cosmetic treatment designed to restore the skin’s radiance and vitality. The skin renews itself after a certain period of time. It produces new cells, which pass through the layers of skin to the surface, where they become keratinised. Dead, hardened, old cells detract from the skin’s appearance, leaving it tired, grey and dull. In just “a minute”, a peel brings your skin back to life. It also boosts circulation and improves its condition and colour. A peel cleanses and opens the pores. That’s why, after using one, it’s a good idea to apply a face mask or your favourite Dulcia natural product. Active ingredients can reach the deeper layers more quickly, allowing them to nourish the skin thoroughly. You can use the Enzymatic Peel twice a week and the Deep Cleansing Peel once every 7–10 days. Alternatively, we can send you samples of both. If the Deep Cleansing Peel feels “too strong” for your skin, you can dilute it with the Soap Nuts cleansing gel at a ratio of 1:1. Try them and see which version works for you :-)

Afterwards, I recommend the SOOTHING AND NOURISHING MASK – MICRO-BIO COMPLEX. This gentle, creamy mask nourishes and soothes irritated skin. It contains a complex of nourishing and microbiotic cultures to restore the skin’s microflora. It improves the skin’s immunity, supports regeneration, reduces redness and calms sensitivity. It retains the skin’s necessary moisture levels and stimulates the skin’s metabolism. After use, the skin feels soft and soothed. It contains no irritating ingredients or essential oils. Face masks have an intensive nourishing and cleansing effect. They deeply cleanse the pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead skin layer. They cause the cells in the horny layer to swell and smooth out unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect :-)

As for creams, I recommend applying a small amount of Collagen Hydrating Serum to cleansed skin morning and evening. It provides an extra dose of hydration and is also a great ally in calming inflammation in the skin. Its fresh, light texture helps to hydrate the skin and gives it a fresh, youthful appearance. Collagen effectively and visibly nourishes the skin, leaving it smoother and more supple. This gentle serum revitalises and rehydrates thirsty skin. It gives the skin an extra dose of hydration and helps retain moisture, keeping it supple and youthful-looking. The Hydrating Serum is an excellent all-day moisture regulator for the skin. It regulates oil production in the skin and softens the appearance of pores. It absorbs quickly, brightens the skin and gives it the energy and freshness it needs. It is suitable for all skin types and all ages. Combined with a suitable cream, it is an effective weapon in the fight against wrinkles. It is particularly suitable for oily and combination skin, as well as problem skin with acne, as it provides much-needed hydration, helps reduce inflammation in the skin and relieves irritation. The serum has a light, fluid texture, so it is absorbed immediately and allows the active ingredients to penetrate the skin easily. The Hydrating Serum is made from a combination of rose water, aloe vera, precious marula oil and collagen, and vitamins E and F.
Once we’ve got your cleansing routine and deeper skincare right, your face will be able to absorb all the nourishing ingredients in the creams we apply. Afterwards, the LIGHT MOISTURISING CREAM will be ideal. This light cream has a delicate texture and a pleasant citrus-floral scent. It absorbs quickly into the skin, leaving it velvety and feeling hydrated from the very first application. Its main ingredient is precious rose water. It also contains light, non-greasy oils and is enriched with natural vitamin E and provitamin B5 to help maintain long-lasting skin hydration. The Light Moisturising Cream is suitable for every skin type. I’m sure that with regular cleansing and deeper care, the dryness will go away, as your skin will be hydrated deeply and able to absorb all the active ingredients in the creams we apply..

For areas of redness, I recommend our new product from the PLUS range – ROSACEA AND SOOTHING. This gentle, mild yet effective product is designed to soothe reactive, hypersensitive skin immediately and over the long term. It helps calm inflammatory processes, reduce redness and soothe skin affected by rosacea, couperose and extreme sensitivity. Thanks to its fermented probiotic culture, which encourages the growth of beneficial bacteria, it helps speed up microbiome renewal. You can use it morning and evening on cleansed skin. Follow with the serum and then your cream. 

We’d be very happy to send you some samples first, so you can try the products before buying them. Here’s a link where you can order samples: https://www.dulcia.sk/vzorky/balicek-vzoriek.html

With love, and we’ll be happy to advise you as you use the products too, if you’d like.
If you have any questions, I look forward to hearing from you. Have a lovely day :-)
Kind regards, and wishing you a lovely day
Daniela DULCIA natural

A very lovely good day to you, dear Janka,

Thank you for your trust. If you don’t mind, I’ll guide you through the steps, one by one, for healthy skin, so that we can get a complete picture of how to care for your skin.
Cleansing is essential to skincare. It’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to remove blackheads. It’s best to cleanse your skin without soap or alcohol, to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which belong to the saponin group of substances and are found, for example, in cleaning products.
To remove make-up, I recommend the NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time had come to improve its formula with a make-up removing ingredient that can even remove waterproof make-up. This two-phase facial make-up remover removes all impurities and oil from the skin’s surface and from the pores. It removes make-up easily. It is suitable for all skin types, including very sensitive and acne-prone skin. It is gentle and does not cause irritation. It also acts as an emollient and helps prevent dehydration. It is non-irritating and suitable even for very sensitive and children’s skin. Then gently wash your face and massage it with Mydlové orechy facial cleansing gel. The soap nut cleansing gel is a light, caring gel. It cleanses the skin effectively but gently, while also providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and oil without drying it out. Cleansing is provided by very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are natural sources of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory effects. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essential oils, the gel has disinfectant and antiseptic properties and a gentle citrus-floral scent of freshness. Apply it to dry skin with dry hands, massage it in and rinse with water. The third step is rose water, which hydrates and tones. The smaller bottle comes with a spray nozzle, so you can use it at any time during the day to refresh your skin as well :-)
This gentle, mild cleansing routine, which preserves the skin’s natural pH, can be used morning and evening.️

We consider regular exfoliation a very important step. We recently launched new products in our range of salon-quality peels and masks containing AHA acids. With proper, thorough exfoliation, the skin is cleansed and all the goodness from your creams can then penetrate it more effectively, helping it to become beautifully hydrated. So, for a more comprehensive routine, I recommend the following: DOUBLE-ACTION DEEP PEEL - combines mechanical and chemical exfoliation. Its active ingredients deeply cleanse pores and remove excess oil and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove hardened and dead skin cells without damaging the skin. They massage the skin, gently boost circulation and cleanse it. A carefully balanced blend of essential oils refreshes and disinfects. You can use it 2–3 times a week. Please message me if you have active, inflamed acne, as you’ll need a gentler peel. Exfoliation is a cosmetic treatment designed to restore the skin’s radiance and vitality. After a certain time, the skin renews itself. It creates new cells, which move through the layers of the skin to the surface, where they harden. Dead, hardened and old cells make the skin look tired, grey and dull. A peel brings the skin back to life in just a minute. It also boosts circulation and improves the skin’s condition and colour. A peel cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. The active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly. After exfoliating, I recommend the REJUVENATING MASK WITH GLYCOLIC AND HYALURONIC ACID - an intensive, highly effective mask that is ideal for revitalising, firming and renewing the skin. It softens and reduces wrinkles and visibly regenerates the skin. Daisy extract helps even out the skin tone. Glycolic and hyaluronic acids give the skin elasticity and a plump, hydrated appearance. Glycolic acid removes dead cells and repairs the skin deep down. It works like a funnel, allowing active ingredients to reach the deepest layers quickly. It significantly helps hyaluronic acid bind to skin cells, so it can work to fill the spaces between cells and hydrate the skin. You can alternate between these masks and see which combination works best for your skin. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove dead skin cells. They cause the cells in the outer layer of the skin to swell and smooth uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect. Before using a mask, we recommend a patch test – try a little on the skin near your ear, below your temple. Watch how your skin reacts. A slight tingling is fine – the AHA acids are working :-)

For first wrinkles, three products come to mind:
- EYE SERUM - 3X HYALURONIC ACID. This highly intensive eye serum with a lifting effect contains a triple hyaluronic acid complex. It works across all layers of the skin, reducing the depth of wrinkles, firming the skin, strengthening delicate skin and creating a protective barrier around the eyes. This skin-perfecting serum is designed to tackle sagging eyelids, fine lines and wrinkles. If you’d like to address wrinkles across your whole face, then try:
-ANTI-WRINKLE FIRMING SERUM. This intensive rejuvenating serum helps oxygenate the skin, strengthens it and improves its firmness overall. It contains a highly concentrated dose of an epidermal ingredient that acts as a natural filler. It stimulates cell division and improves skin cohesion, reducing the depth of wrinkles. It creates a lifting effect and firms the facial contours. The serum replenishes the skin’s water reserves, leaving it soft and youthful.
-PLUS - ANTI-WRINKLE. This highly concentrated rejuvenating product stimulates your own collagen production and increases hyaluronic acid levels in just a few drops. The combination of glycolic acid, precious peptides and a natural alternative to retinol beautifully improves skin texture, softens lines and wrinkles and firms sagging skin. It gives the complexion a beautifully even tone.

For daytime, I recommend the ALOE VERA AND SILK FACE CREAM. This moisturising face cream is based on valuable aloe vera and has a light, fluffy texture. Aloe vera has a mildly anaesthetic effect in the cream. Its rich formula boosts circulation in the skin, right down to its deepest layers. The natural ingredients stimulate skin cells, increasing blood flow and helping to keep the skin healthy. The cream is also suitable for more problematic and acne-prone skin. The combination of aloe vera and macadamia oil helps protect against bacterial damage to the skin and supports a healthy-looking complexion. The precious sweet almond oil revitalises the skin, supports deep hydration and skin vitality, and helps prevent the formation of wrinkles. Silk is noble to look at, soft and supple to the touch. Silk proteins beautifully soften the skin, giving it captivating smoothness and freshness. Silk proteins are similar to the proteins found in human skin. They strengthen the skin’s protective barrier and penetrate into its deeper layers. They work like tiny sponges, optimally regulating the skin’s water reserves and binding moisture. They contain fibrin, which has an anti-ageing effect – smoothing fine wrinkles and evening out the skin’s surface, making it appear more supple and vibrant. If you feel you need more hydration – for example, in summer – you can swap it for the HYDRATING CREAM - MARULA OIL AND CERAMIDE COMPLEX. This beautifully soft, lightweight cream hydrates and protects the skin throughout the day. Its excellent hydrating and nourishing properties help keep the skin youthful and support its regeneration. The cream helps regulate oil production, has excellent anti-ageing properties and its delicate fragrance adds to the harmony of this cream. Its formula makes it suitable for all skin types and excellent as a preventative against skin ageing. Its key ingredients include rose water, marula oil, jojoba oil and a ceramide complex. Rose water hydrates and tones the skin and gives it a radiant glow. Precious marula oil is one of the rarest oils in the world. It contains a high percentage of polyunsaturated fatty acids (omega-6, omega-9), which strengthen cell membranes and help them retain water. Alongside fatty acids, it is a rich source of vitamin C and antioxidants, particularly tocopherols, as well as other biologically active substances (e.g. vitamin A, ferulic acid and squalene). Thanks to its composition, the oil is also used for protection from sunlight – it provides natural protection for the skin against UV rays. For night-time, I recommend our very popular ANTI-WRINKLE CREAM WITH HYALURONIC ACID AND Q10. This luxurious cream contains valuable ingredients to help fight wrinkles and skin ageing. Avocado oil, rich in oleic acid, vitamin E and phytosterols, supports the recovery of damaged and tired skin. Carrot tissue oil, with its high beta-carotene content, and rosehip oil, rich in antioxidants, are easily absorbed into the deeper layers of the skin, where they nourish and purify it.

We’ve covered cleansing, deep care, creams and serums. For some extra care, I’d also recommend our latest products: facial essences. - The potent daily facial essence with vitamin C is rich in antioxidants that visibly firm and brighten the skin and significantly improve the signs of photoageing. Its formula is based on a powerful antioxidant complex and the exceptionally rare ingredient raykami. The daily essence firms the skin and brightens its appearance, minimises visible signs of photoageing and protects the skin from pollution and other environmental stressors. Apply it to cleansed skin every morning, then follow with serum and cream. - The night facial essence has an amazing renewing effect. It is an elegant and pleasant addition to your skincare routine. It amplifies and speeds up the effects of nourishing ingredients. It is made up of small molecules that penetrate the skin easily and deeply. It contains low-molecular-weight hyaluronic acid, which penetrates into the deeper layers. The glycolic acid present creates an effective “funnel” for the hyaluronic acid – both acids work at cellular level. Their effects are visible after just a few uses. Apply this to cleansed skin and don’t apply anything else afterwards. Leave it on overnight and use it 2–3 times a week.

We’d be very happy to send you some samples first, so you can try the products before buying them – here’s the link to order samples: https://www.dulcia.sk/vzorky/balicek-vzoriek.html
We’ll be happy to support and advise you as you use the products, if you wish. If you have any questions, I look forward to hearing from you. Have a lovely day :-)
Kind regards and best wishes for a beautiful day
Daniela DULCIA natural

A very lovely good day to you, dear Libuška,

Thank you for your trust. If you don’t mind, I’ll guide you through the steps, one by one, to help you achieve healthy skin and give us a complete picture of your skincare routine. Cleansing is essential to skincare, and it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Gentle cleansing removes dry, flaky patches and can also help to remove blackheads. It’s best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more sebum. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, substances from the saponin group that are also found, for example, in cleaning products. To remove make-up, I definitely recommend our NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time has come for us to improve its formula with a make-up-removing ingredient that even removes waterproof make-up. This two-phase facial make-up remover cleanses the surface of the skin of all impurities and sebum trapped in the pores. It removes make-up easily and is suitable for all skin types, including very sensitive and acne-prone skin. It is gentle and does not cause irritation. It also acts as an emollient and helps prevent dehydration. It is non-irritating and suitable even for very sensitive and children’s skin. Then gently wash your face and massage it with Mydlové orechy Facial Cleansing Gel. The soap nut cleansing gel is a lightweight, caring gel. It cleanses the skin effectively yet gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and sebum without drying it out. Cleansing is provided by very gentle, skin-friendly ingredients made from sugar cane and soap nuts. These are natural sources of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory effects. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfectant and antiseptic properties and a delicate citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in and rinse off with water. The third step is rose water, which hydrates and tones the skin. The smaller size comes with a spray nozzle and can be used at any time during the day to refresh your skin :-) This gentle, mild cleansing routine preserves the skin’s natural pH and can be used morning and evening.

We consider regular exfoliation to be a very important step for this skin type. We’ve expanded our range with a series of salon-quality peels and masks containing AHA acids. We particularly recommend the following: DEEP DOUBLE-ACTION PEEL – Combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse the pores, removing built-up sebum and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and creates a more even skin tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without damaging it. They massage the skin, gently boost circulation and cleanse it. A carefully balanced blend of essential oils refreshes and disinfects. You can use it 2–3 times a week. Exfoliation is a cosmetic treatment designed to restore your skin’s radiance and vitality. After a certain period, the skin renews itself. It creates new cells that travel through the layers of the skin to the surface, where they harden. Dead, hardened, old cells spoil the appearance of the skin, leaving it tired, grey and dull. A peel brings the skin back to life in a ‘minute’. It also boosts circulation and improves the skin’s condition and colour. The peel cleanses and opens the pores. That’s why, after using it, it’s a good idea to apply a face mask or your favourite Dulcia natural product. Active ingredients can reach the deeper layers more quickly and nourish the skin thoroughly.
After exfoliating, I recommend: HYDRATING MASK – ECTOIN AND COENZYME Q10. This hydrating cream mask provides intensive hydration and restores the skin’s elasticity. It leaves the skin feeling soft and smooth, replenishes moisture and gives it a lovely scent. The skin feels softer, plumper and firmer to the touch. The mask supports skin cell renewal and reduces fine lines and wrinkles. It helps soothe skin stressed by external factors and protects its health and beauty. Face masks have intensive nourishing as well as cleansing properties. They deeply cleanse the pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of complete skincare. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead layer of skin. They cause the cells in the outer layer to swell and smooth out unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect.

Of our creams, the Exclusive collection will be best for your lovely face. It is a collection that restores radiance, firmness and elasticity to mature skin. Step by step, it combines various ways to revitalise and rejuvenate the skin, renewing every layer. It provides a protective barrier, improves skin tone and plumps the skin, while calming inflammation that causes skin damage. It defines the contours and helps tighten loose, sagging skin. Thanks to its active ingredients, the products help soften the skin and even out pigmentation. The collection includes serums, eye creams and day and night face creams.
From our classic range for dry skin, the Rosehip Cream with Ectoin and Provitamin B5 is also very popular. This delightful cream has a high rosehip oil content and is enriched with the active ingredient ECTOIN, provitamin B5, oat lipids and aromatherapeutic essential oils. The cream provides intensive, long-lasting hydration (up to 7 days), strengthens the skin’s natural resilience and boosts its protective system. This precious cream also supports the natural vitality of cells, making it suitable for all skin types, especially irritated, dry and atopic skin. It is also ideal for preventing skin ageing and wrinkles. It brightens the skin and gives it the hydration and elasticity it needs. Another benefit is that it naturally protects the skin from both sunlight and cold weather. The cream absorbs easily and doesn’t leave the skin feeling greasy; instead, it works beneath the skin’s surface for hours to keep it healthy and vital. You can use it during the colder months of the year, and in winter I recommend applying Protective Cream against Wind and Cold as your final layer.

As an extra step in your skincare routine, I recommend our new day and night facial essences. The powerful Vitamin C Day Facial Essence is rich in antioxidants that visibly firm and brighten the skin and significantly improve signs of photoageing. Its formula is built around a powerful antioxidant complex and the exceptionally rare ingredient raykami. The day essence firms the skin and brightens its appearance, minimises visible signs of photoageing and protects the skin from pollution and other environmental stressors. Apply to cleansed skin every morning, followed by your serum and favourite cream. The Night Facial Essence has a wonderful renewing effect. It is an elegant and pleasant addition to your skincare routine. It enhances and accelerates the effects of nourishing ingredients. It is made from small molecules that penetrate the skin easily and deeply. It contains low-molecular-weight hyaluronic acid, which penetrates the deeper layers. The glycolic acid present creates an effective ‘funnel’ for the hyaluronic acid – both acids work at cellular level. You can see the effects after just a few uses. Apply to cleansed skin in the evening 2–3 times a week. Don’t apply any cream afterwards; just leave it to work overnight.

We’d be very happy to send you some samples first, so you can try the products before buying – here’s the link to order your samples: https://www.dulcia.sk/vzorky/balicek-vzoriek.html

We’ll be happy to support you as you use the products and advise you along the way, if you wish.
If you have any questions, I’ll look forward to hearing from you. Have a lovely day :-)
Kind regards and best wishes for a lovely day
Daniela DULCIA natural

A very lovely good day to you, dear Martinka,

Thank you for your trust. If you don’t mind, I’ll advise you step by step, to help you achieve healthy skin, so that we can get a complete picture of your skincare routine. Cleansing is essential to skincare. It’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Gentle cleansing removes dry, flaky patches and helps to clear blackheads. It’s best to cleanse without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more oil. I don’t recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed in this way, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. For removing make-up, I definitely recommend the NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. This two-phase facial make-up remover clears all impurities and oil from the skin’s surface, including those trapped in the pores. It removes make-up easily and is suitable for all skin types, including very sensitive and acne-prone skin. It’s gentle and causes no irritation. It also acts as an emollient and helps prevent dehydration. It’s non-irritating and suitable even for very sensitive and children’s skin. Then gently wash and massage your face with the Soap Nuts Facial Cleansing Gel. This soap nut cleansing gel is light and caring. It cleanses the skin effectively but gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and oil without drying it out. Cleansing is provided by very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are natural sources of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory effects. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfectant and antiseptic properties, as well as a gentle citrus-floral scent of cleanliness. Apply it to dry skin with dry hands, massage in and rinse off with water. And the third step is mint water, which hydrates and tones the skin and is also antibacterial. The smaller size comes with a spray top, so you can use it at any time during the day to refresh your skin :-) You can use this gentle, mild cleansing routine, which preserves the skin’s natural pH, both morning and evening.️

For this type of skin, we consider regular exfoliation to be a very important step. From our range, I recommend: DOUBLE-ACTION DEEP EXFOLIATOR – combines mechanical and chemical exfoliation. Its active ingredients deeply cleanse the pores, removing built-up oil and dead skin cells. They improve hydration and firmness. The exfoliator evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead skin layer without damaging the skin. They massage the face and gently stimulate circulation while cleansing. A carefully balanced blend of essential oils refreshes and disinfects. You can use it 2–3 times a week. Exfoliation is a skincare treatment that helps restore radiance and vitality to the skin. After a certain time, the skin renews itself. It creates new cells, which move through the layers of the skin to the surface, where they harden. Dead, hardened, old cells affect the appearance of the skin, making it look tired, grey and dull. This exfoliator brings the skin back to life in “a minute”. It also boosts circulation and improves the skin’s condition and colour. Exfoliation cleans and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. The active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly. If your skin is more sensitive, you can try gently diluting the exfoliator with the Soap Nuts gel, in a 1:1 ratio. Later, once your skin has got used to this type of care, you can use the exfoliator undiluted. Could you please let me know whether you also have inflamed acne? In that case, we’ll need to choose a gentler, grain-free exfoliator based on enzymes. You could also send me a photo of your face so we can be sure. After exfoliating, use the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It minimises inflammation, draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It’s gentle enough for sensitive skin, too. It helps normalise acne and absorb excess oil that has built up in the pores. You can use this mask after exfoliating, so 2–3 times a week as well. Face masks have an intensive nourishing and cleansing effect. They deeply cleanse the pores, replenish the skin’s moisture and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead layer of skin. They cause the cells in the outer layer of the skin to swell, smoothing uneven skin texture. They regulate the activity of the sebaceous and sweat glands, tighten pores, hydrate the skin and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect.

For localised acne, our new product from the Dulcia Plus range is the best first-aid option: PLUS – ANTI-ACNE. This concentrated product reduces acne, cleanses and tightens pores, while soothing the skin and balancing its microbiome. Thanks to its combination of AHA acids, niacin and anisic acid, it removes the hardened part of the skin, helping to release oil from the pores. It acts intensively against acne-causing bacteria and reduces existing inflammation. A combination of azelaic acid and zinc works on hormonal acne. Our favourite Zinc Ointment should also help. Zinc is antibacterial, fights the spread of bacteria, suppresses inflammation and pus formation. It soothes irritated skin and speeds up the regeneration process, leaving a delicate protective film. You can apply it locally under make-up in the morning, for example, or locally at night. Alternatively, use it once a week as an overnight mask.

For daytime, I recommend the FACE CREAM WITH FRUIT AND Q10 – CLEANSING COMPLEX. The cream is packed with the nutrients, vitamins and antioxidants found in fruit to give the skin a radiant, youthful appearance. Its unique combination of ingredients also helps to draw toxins out of the skin and remove them. It contains the CLEANSING COMPLEX – active ingredients from black cumin, magnolia, manuka and chaulmoogra have antimicrobial properties and minimise inflammation in the skin.
• Has antimicrobial properties against P. acnes bacteria
• Minimises inflammation in combination skin
• Reduces comedones, pustules and spots
• Regulates sebum production
• Powerful antioxidant

For night-time care, I recommend the Aloe Vera and Silk Cream, which contains ingredients that fight bacteria. Aloe vera has a mild anaesthetic effect. Thanks to its rich composition, it boosts circulation right down to the deepest layers of the skin. Silk proteins are similar to the proteins found in human skin. They strengthen the skin’s protective barrier and penetrate into its deeper layers. They work like tiny sponges, optimally regulating the skin’s water reserves and binding moisture. This cream is ideal for the T-zone. Under your creams, morning and evening, I recommend the Collagen Hydrating Serum. It gives the skin an extra dose of hydration and locks in moisture, helping to keep it supple and youthful-looking. The hydrating serum is an excellent moisture regulator for the skin throughout the day. It regulates sebum production and refines the pores. It absorbs quickly, brightens the skin and gives it the energy and freshness it needs. It’s suitable for all skin types and all ages. Combined with a suitable cream, it’s an effective ally in the fight against wrinkles. It’s especially suitable for oily and combination skin, as well as blemish-prone skin, as it provides much-needed hydration, helps reduce inflammation and soothes irritation. The serum has a light, fluid texture, so it absorbs immediately and allows its active ingredients to penetrate the skin easily. The Hydrating Serum combines rose water, aloe vera, precious marula oil, collagen, and vitamins E and F.

I recommend using the Night Face Essence twice a week in the evening on cleansed skin. This concentrated essence penetrates deep into the skin, where it works overnight. It renews the skin, stimulates its natural repair functions and fights the signs of ageing. It evens out uneven skin tone, mattifies the skin, balances sebum production and visibly minimises pores. It exfoliates the outer, already-dead layers of skin. At the same time, it stimulates the growth of new cells, leaving you with beautiful, radiant, youthful-looking skin. It helps reduce so-called age spots and minimises hyperpigmentation. The Night Face Essence has a wonderful renewing effect. It’s an elegant, pleasant addition to your skincare routine. It boosts and speeds up the effects of nourishing ingredients. It is made up of small molecules that penetrate the skin easily and deeply. This product contains 5% glycolic acid, which is enough to deliver its beneficial effects. It causes no irritation and is also suitable for sensitive skin. It has exfoliating properties. It helps soothe the skin and calm irritation, preparing it to benefit from other exfoliating products with higher levels of active ingredients. It’s also excellent for skin with active acne.

If you don’t mind, I’d also like to share a few tips that can help with problem skin. It’s a good idea to change your pillowcase often. Hair fragments, dead skin cells, oil and impurities collect on the pillowcase, creating an ideal breeding ground for bacteria. A silk pillowcase is great (it has antibacterial properties), but ordinary cotton works well, too. I recommend changing it twice a week. It’s also a good idea to have a separate towel for your face. Don’t rub your face with it; just gently press it against your skin to dry it. It’s best to change it frequently, too. Wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them. Please take a look at the make-up you usually use, too. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog the pores and prevent the skin from getting rid of built-up oil. This can also contribute to inflammation and acne. We also stock a range of colour cosmetics and make-up from Couleur Caramel, offering a professional, high-quality and original collection that combines pure natural ingredients with modern technology. Drinking enough water regularly can also make a big difference. We recommend keeping a bottle of fresh water close by and staying hydrated. This helps the body get rid of harmful substances. Peppermint tea is also great, for example (but don’t drink it in large quantities or over a long period). It helps balance hormones and can therefore help with problem skin, too. Regular visits to a beautician are also important for acne and enlarged pores, as they can tackle these with deep cleansing. Definitely avoid touching your face with your fingers to prevent bacteria from getting onto your skin, and I really, really don’t recommend squeezing spots at home, as this can make your skin worse. Beauticians use special techniques to remove acne and know exactly how to treat each type, so I’d definitely trust a good, experienced and skilled beautician :-)

You really do need to cleanse your skin very thoroughly and exfoliate regularly, and use our mud mask to cleanse and minimise pores. It may be a longer journey, but it’s the best investment you can make in yourself, and we believe that together we can help you achieve the skin you want.
Please try this complete routine, and I’m sure your skin will gradually improve. We’d be very happy to send you some samples first, so you can try the products out. Here’s a link where you can order samples: https://www.dulcia.sk/vzorky/balicek-vzoriek.html We’d love to stay in touch and advise you as you use the products, if you’d like.
If you have any questions, I look forward to hearing from you. Have a lovely day :-)
Kind regards, Daniela DULCIA natural

A very good day to you,

For drier skin during the colder months, ROSEHIP FACE CREAM - ECTOIN AND PROVITAMIN B5 is ideal. It’s a very pleasant cream with a high rosehip oil content, enriched with the active ingredient ECTOIN, provitamin B5, oat lipids and aromatherapy essential oils. The cream provides intensive, long-lasting hydration (for up to 7 days), strengthens the skin’s natural resilience and boosts its protective barrier. Ectoin is an active ingredient that can help prevent cell damage and inflammation caused by a wide range of stress factors, protecting the skin’s beauty and health. It repairs and improves damaged, ageing, stressed and irritated skin. Ectoin natural is a very powerful natural molecule that protects against stress, known as an ‘extremolyte’. Ectoin is an active ingredient that can help prevent cell damage and inflammation caused by a wide range of stress factors. It protects the skin’s beauty and health. It takes a scientific, holistic approach to effective anti-ageing and skin protection by repairing and improving damaged, ageing, stressed and irritated skin.

You can pair it with Collagen Hydrating Serum. It gives your skin an extra dose of hydration and helps it retain moisture, keeping it supple and youthful-looking. The hydrating serum is an excellent way to regulate the skin’s moisture levels throughout the day. It regulates sebum production and refines pores. It absorbs quickly, brightens the complexion and gives it the energy and freshness it needs. It’s suitable for all skin types and ages. Combined with a suitable cream, it’s an effective ally in the fight against wrinkles.

If you’d like personalised advice tailored to your skin, please tell me a little more about your skin and I’ll be happy to help you choose the right routine for you :-)
If you have any questions, I’m here for you. Have a lovely day.
Kind regards,
Daniela DULCIA natural

Good morning, dear Adrianka,

Thank you for your trust. If you don’t mind, I’ll guide you through things step by step to help you achieve healthy skin, so that we can take a comprehensive look at your skincare routine. Cleansing is essential to skincare. It’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Gentle cleansing removes dry, flaky patches and can also help remove blackheads. It’s best to cleanse your skin without soap or alcohol to avoid excessive dryness, which would only encourage the skin to produce more oil. I don’t recommend using micellar water to cleanse your skin – these products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which are substances in the saponin group, found in products such as cleaning agents.
To remove make-up, I’d definitely recommend the NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our Nourishing Facial Cleansing Emulsion has been part of our range since the very beginning and is one of your favourite products. The time has come for us to improve its formula with a make-up removing ingredient that even removes waterproof make-up. This two-phase facial make-up remover removes all impurities and excess oil from the skin’s surface, including those trapped in the pores. It removes make-up with ease. It’s suitable for all skin types, including very sensitive and acne-prone skin. It’s gentle and doesn’t cause irritation. It also acts as an emollient and helps prevent dehydration. It’s non-irritating and suitable for very sensitive skin and children’s skin, too.
Then gently wash your face and massage in Mydlové orechy facial cleansing gel. This soap nut cleansing gel is a light, caring gel. It cleanses the skin effectively yet gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and excess oil without drying it out. Cleansing is provided by very gentle, skin-friendly ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory properties. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essential oils, the gel has disinfecting and antiseptic properties and a gentle citrus-floral scent that smells clean. Apply to dry skin with dry hands, massage in and rinse off with water.
And the third step is rose water, which hydrates and tones the skin. The smaller bottle comes with a spray nozzle and you can use it at any time of day to refresh your skin, too :-) This gentle, kind cleansing routine preserves the skin’s natural pH and can be used morning and evening.️

We consider regular exfoliation to be a very important step for this type of skin. We recently launched new products in our range of professional salon-quality peels and masks containing AHA acids. With regular, thorough exfoliation, the skin is cleansed and all the goodness in your creams can then penetrate the skin more effectively, helping it to become beautifully hydrated. I’d therefore recommend the following more comprehensive routine: DOUBLE-ACTION DEEP EXFOLIATOR – combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse pores, removing accumulated oil and dead skin cells. They improve hydration and firmness. The exfoliator evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove hardened and dead skin cells without damaging the skin. They massage the skin, gently stimulate circulation and cleanse it. A carefully balanced blend of essential oils refreshes and disinfects. You can use it 2–3 times a week. Exfoliation is a beauty treatment designed to restore your skin’s radiance and vitality. After a while, the skin renews itself. It creates new cells that pass through the layers of the skin to its surface, where they become keratinised. Dead, hardened and old cells make the skin look tired, grey and dull. In just “a minute”, exfoliation brings your skin back to life. It also boosts circulation and improves its condition and colour. Exfoliation cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. The active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly.
After exfoliating, I recommend the REJUVENATING MASK WITH GLYCOLIC AND HYALURONIC ACIDS. This intensive, highly effective mask is ideal for revitalising, firming and renewing the skin. It reduces and softens wrinkles and visibly regenerates the skin. Daisy extract helps even out skin tone. Glycolic and hyaluronic acids give the skin elasticity and a plump, hydrated appearance. Glycolic acid removes dead skin cells and deeply repairs the skin. It acts like a funnel, allowing active ingredients to be transported quickly to the deepest layers of the skin. It also significantly helps hyaluronic acid bind to skin cells, working to fill the spaces between cells and hydrate the skin. You can alternate between these masks and see which combination works best for your skin. Face masks have an intensive nourishing effect as well as cleansing properties. They deeply cleanse pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the outermost layer to swell and smooth out unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect. Before using a mask, we recommend a patch test – try a little of the mask on the skin near your ear, below your temple. Watch for a reaction; a slight tingling is fine – the AHA acids are working :-)

For daytime, I recommend the ALOE VERA AND SILK FACIAL CREAM. This moisturising face cream is based on precious aloe vera and has a light, fluffy texture. Aloe vera in the cream has a mild anaesthetic effect. Its rich formula boosts circulation right down to the deepest layers of the skin. Natural ingredients stimulate skin cells, increasing blood flow and helping to keep the skin healthy. The cream is also suitable for problem and acne-prone skin. The combination of aloe vera and macadamia oil protects against bacterial damage to the skin and helps maintain a healthy-looking complexion. Precious sweet almond oil revitalises the skin and supports deep hydration and vitality, while helping to prevent the formation of wrinkles. Silk is elegant to look at and soft and supple to the touch. Silk proteins leave the skin beautifully soft and give it irresistible smoothness and freshness. Silk proteins are similar to the proteins found in human skin. They strengthen the skin’s protective barrier and penetrate into its deeper layers. They work like tiny sponges, optimally regulating the skin’s water reserves and binding moisture. They contain fibrin, which has an anti-ageing effect – smoothing fine wrinkles and evening the skin’s surface, leaving it looking more supple and vital. If you feel your skin needs more hydration, you can switch to the HYDRATING CREAM – MARULA OIL AND CERAMIDE COMPLEX. This beautifully light, delicate cream hydrates and protects the skin all day long. Its powerful hydrating and nourishing properties help revitalise and renew the skin. The cream helps regulate oil production, has an excellent anti-ageing effect, and its delicate fragrance adds to its harmonious feel. Thanks to its formula, it’s suitable for all skin types and is excellent for helping prevent skin ageing. Its key ingredients include rose water, marula oil, jojoba oil and a ceramide complex. Rose water hydrates and tones the skin and gives it a radiant glow. Precious marula oil is one of the rarest oils in the world. It contains a high percentage of polyunsaturated fatty acids (omega-6, omega-9), which strengthen cell membranes and help them retain water. As well as fatty acids, it’s a very rich source of vitamin C and antioxidants, especially tocopherols, and other biologically active substances (such as vitamin A, ferulic acid and squalene). Thanks to its composition, the oil is also used to protect against sunlight – it provides natural protection for the skin against UV rays. At night, I recommend our very popular ANTI-WRINKLE CREAM WITH HYALURONIC ACID AND Q10. This luxurious cream contains valuable ingredients to help fight wrinkles and skin ageing. Avocado oil, rich in oleic acid, vitamin E and phytosterols, helps restore damaged and tired skin. Carrot tissue oil, rich in beta-carotene, and rosehip oil, which is rich in antioxidants, are easily absorbed into the deeper layers of the skin, where they nourish and purify it.

In the morning, I recommend applying Energising Serum with an instant effect under your cream. It gives the skin plenty of energy, revitalisation and protection. The serum instantly firms tired skin. Its effect is based on plant-derived taurine extracted from the red algae Jania Rubens, which is cultivated under laboratory conditions. Taurine is an amino acid well known for its energising properties. It stimulates the number and length of fibroblasts, thereby strengthening the skin’s structure. It has an invigorating effect on the skin up to 10 times stronger than synthetic taurine, provides instant hydration and erases signs of fatigue for an immediate effect. Thanks to its protective properties, the serum creates a protective layer on the skin’s surface, shielding it from the external environment, the adverse effects of blue light, free radicals and toxins from the surroundings.
In the evening, you can alternate it with the ANTI-WRINKLE FIRMING SERUM. This intensely rejuvenating serum helps oxygenate, strengthen and firm the skin overall. It contains a highly concentrated dose of an epidermal substance that acts as a natural filler. It stimulates cell division and improves skin cohesion, thereby reducing wrinkle depth. It creates a lifting effect and firms the contours of the face. The serum restores the skin’s water reserves, leaving it soft and youthful.
For the eye area, the Caffeine Night Cream is ideal. This rich, thick cream is packed with caffeine and has a lovely coffee scent. It reduces and helps prevent puffiness around the eyes. The cream stimulates and renews cell structure, helping improve blood circulation and giving the skin around the eyes a healthier, more youthful appearance. It boosts circulation to help brighten dark circles under the eyes. Vitamin C stimulates collagen synthesis in the skin, reduces hyperpigmentation, helps combat signs of skin ageing, and reduces inflammation and redness. It has powerful antioxidant properties.

For targeted acne care, Zinc Ointment is ideal. It helps treat and heal blemishes and is also antibacterial. You can apply it directly to acne in the evening or during the day, or under make-up, or even use it once a week as a face mask and leave it on all night. 

We’ve covered cleansing, deep care, creams and serums. For extra care, I’d also recommend our exciting new products: facial essences. The Powerful Daily Facial Essence with Vitamin C is rich in antioxidants that visibly firm and brighten the skin and significantly improve signs of photoageing. The formula is based on a powerful antioxidant complex and the exceptionally rare ingredient raykami. The daily essence firms the skin and brightens its appearance, minimises visible signs of photoageing and protects the skin from pollution and other environmental stressors. Apply it to cleansed skin every morning, then apply your serum and cream. The Night Facial Essence has an amazing renewing effect. It’s an elegant and enjoyable addition to your skincare routine. It boosts and speeds up the effects of nourishing ingredients. It’s made up of small molecules that penetrate the skin easily and deeply. It contains low-molecular-weight hyaluronic acid, which penetrates into the deeper layers. The glycolic acid in the formula creates an effective “funnel” for the hyaluronic acid – both acids work at cellular level. You can see their effects after just a few uses. Apply it to cleansed skin and don’t apply anything else afterwards; leave it on overnight and use it twice a week.

If you don’t mind, I’d also like to share a few tips that can help with problem skin. It’s a good idea to change your pillowcase often. Hair fragments, dead skin cells, oil and impurities collect on it, making it a perfect breeding ground for bacteria. A silk pillowcase is ideal (it has antibacterial properties), but regular cotton works well too. I recommend changing it twice a week. It’s also a good idea to have a separate little towel for your face. Don’t rub your face with it; just gently press it against your skin to dry it. It should also be changed often. It’s best to wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them. Please also check the make-up you usually use. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of accumulated oil, which can also contribute to inflammation and acne. We also offer a range of colour cosmetics and make-up from Couleur Caramel on our website. It’s a professional, high-quality and original collection of colour cosmetics that combines pure natural ingredients with modern technology. Drinking enough water regularly can also make a big difference. We recommend keeping a bottle of water close at hand and staying hydrated. This helps the body get rid of harmful substances. Regular visits to a beautician are also important – once a month – as they can help with acne and deep cleansing. I don’t recommend squeezing spots at home; beauticians have gentle techniques for this type of skin cleansing.
It may be a long journey, but it’s the best investment you can make in yourself, and we believe that together we can help your skin become just the way you want it. We’d be very happy to send you some samples first, so you can try the products before buying them. Here’s a link where you can order samples: https://www.dulcia.sk/vzorky/balicek-vzoriek.html We’d be delighted to support you throughout your use of the products and advise you whenever you wish.

If you have any questions, please get in touch. I’m here for you and look forward to hearing from you.
Have a lovely day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

A very lovely good day to you, dear Henrietka,

Thank you for your trust. If you don't mind, I'll guide you through things step by step, to help you achieve healthy skin and give us a complete picture of your skincare routine.

From what you describe, it seems that your cleansing routine may not be quite right, so I'll focus on that in more detail. Cleansing is essential to skincare. It's important to cleanse your skin morning and evening before applying your creams. Our skin picks up dust, sweat and make-up, so it needs to breathe again. Gentle cleansing removes dry, flaky patches and can also help remove blackheads. It's best to cleanse your skin without soap or alcohol, to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I don't recommend using micellar water or products containing alcohol to cleanse your skin. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. To remove make-up, I definitely recommend the NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time came for us to improve its formula with a make-up removing ingredient that even removes waterproof make-up. The two-phase facial make-up remover clears the skin's surface of all impurities and oil trapped in the pores. It removes make-up easily. It's suitable for all skin types, including very sensitive and acne-prone skin. It's gentle and causes no irritation. It also acts as an emollient and prevents dehydration. It's non-irritating and suitable even for very sensitive and children's skin. Then gently wash and massage your face with the Soap Nut facial cleansing gel. The soap nut cleansing gel is a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and oil without drying it out. Cleansing is provided by very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory effects. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfecting and antiseptic properties, with a delicate citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in and rinse with water. The third step is Rose Water, which hydrates and tones. The smaller bottle has a spray nozzle, so you can use it at any time of day to refresh your skin :-) You can use this gentle, mild cleansing routine that preserves the skin's natural pH both morning and evening.️

This kind of skin needs more comprehensive care. From what you describe, it seems your skin is dehydrated, and nutrients are struggling to penetrate because of the thickened outer layer. With the right, thorough exfoliation, the skin is cleansed and all the goodness from your creams can then penetrate more easily, allowing your skin to become beautifully hydrated. If your skin is sensitive, I recommend the GENTLE ENZYMATIC PEEL. Enzymes dissolve the bonds between dead skin cells, removing them gently and extremely effectively. New cells come to the surface, giving your skin a beautiful, radiant appearance. With regular use, skin becomes more resilient and healthier, and subsequent skincare is more effective, with a more intensive effect from your skincare products. Skin thickening and comedone formation are reduced. The peel contains soothing ingredients and probiotics to support a healthy skin microbiome. Its gentle texture is suitable even for very sensitive, irritated and inflamed skin. Enzymatic peeling offers the gentlest method of exfoliation: it does not damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging its surface.
If your skin can tolerate mechanical exfoliation too, I would recommend the Deep Cleansing Peel, which is better at dealing with clogged pores. It combines the mechanical and chemical effects of a peel. Active ingredients deeply cleanse pores, removing built-up oil and dead skin cells. They improve hydration and firmness. The peel helps even out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the thickened, dead layer of skin without damaging it. They massage the skin, gently stimulate circulation and cleanse it. A carefully balanced blend of essential oils refreshes and disinfects. You can use it twice a week. Peeling is one of the cosmetic treatments designed to restore the skin's radiance and vitality. After a certain time, the skin renews itself. It creates new cells, which pass through the layers of the skin to its surface, where they harden. Dead, thickened, old cells spoil the skin's appearance, leaving it tired, grey and dull. A peel brings your skin back to life in a minute. It also boosts circulation and improves its condition and colour. The peel cleanses and opens pores. That's why it's a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients reach the deeper layers more quickly, allowing them to nourish the skin thoroughly.
Alternatively, you could try samples of both. If the Deep Cleansing Peel feels "too much" for your skin, you can dilute it with the Soap Nut cleansing gel in a 1:1 ratio. Try them and see which version works for you :-)

After exfoliating, I recommend: HYDRATING MASK - ECTOIN AND COENZYME Q10. The hydrating cream mask provides intensive hydration and helps restore the skin's elasticity. It leaves skin feeling soft and smooth, replenishes its moisture and gives it a lovely scent. Skin feels softer, more supple and firmer to the touch. The mask supports skin cell regeneration and reduces fine lines and wrinkles. It helps soothe skin stressed by external influences, protecting its health and beauty. Face masks have an intensive nourishing as well as cleansing action. They deeply cleanse pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skincare routine. Choosing the right mask gives immediate, visible results. Face masks improve circulation and remove the dead layer of skin. They cause the cells in the outer layer to swell, smoothing unevenness on the skin's surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and soothe inflammation. They reduce the appearance of wrinkles and have a relaxing effect.

For creams, I recommend applying a small amount of Collagen hydrating serum to cleansed skin morning and evening. It provides an extra dose of hydration and is also a great help with skin inflammation and therefore acne. Once we get your cleansing routine and deeper care right, your face will be able to absorb all the nutrients in the creams you apply. For summer, you could try the LIGHT HYDRATING CREAM. This light cream has a delicate texture and a pleasant citrus-floral scent. It absorbs quickly into the skin, leaving it velvety and instantly hydrated. Its main ingredient is precious rose water. It contains light, non-greasy oils and is enriched with natural vitamin E and provitamin B5 to help keep the skin hydrated for longer. The Light Hydrating Cream is suitable for every skin type. I'm sure that regular cleansing, including deep cleansing, will help get rid of the dryness, as your skin will be hydrated more deeply and absorb all the active ingredients in the creams you apply. We would also be very happy to send samples of the Rosehip Cream, the Hydrating Cream with Marula and Ceramide Complex, and the Cream with Lipids and Vitamin F. These creams are highly nourishing, ideal for dry skin and contain no irritating ingredients. I hope you'll like them and find them helpful, and that you'll choose one of them. If you like, you can alternate your chosen hydrating cream with the ANTI-WRINKLE CREAM WITH HYALURONIC ACID AND Q10 at night. This luxurious cream contains precious ingredients to help fight wrinkles and skin ageing. Avocado oil, rich in oleic acid, vitamin E and phytosterols, helps restore damaged, tired skin. Carrot tissue oil, which is rich in beta-carotene, and rosehip oil, rich in antioxidants, sink easily into the deeper layers of the skin, where they nourish and purify it.

For local acne care, I recommend the Zinc Ointment, which helps treat and heal blemishes. It's antibacterial and your greatest ally in the fight against acne. You can apply it directly to blemishes in the evening or under make-up in the morning. Alternatively, use it once a week as an overnight mask over your whole face.

For an extra dose of hydration, you could also add PLUS - HYDRATION. This concentrated product has exceptional benefits, providing intensive, targeted hydration and protecting the skin from moisture loss. AHA acids help the product penetrate the deeper layers of the skin, while its active ingredients bind a huge amount of moisture in the skin. It influences both the external and internal processes that cause a lack of hydrating factors. Apply it in the evening to cleansed skin; one drop is enough. Follow with serum and then cream.

For the eye area, you could try the popular EYE SERUM - 3X HYALURONIC ACID. This highly intensive eye serum with a lifting effect contains a complex of three types of hyaluronic acid. It works through all layers of the skin, reducing wrinkle depth, firming the skin, strengthening delicate skin and creating a protective barrier around the eyes. This skin-perfecting serum is designed to fight sagging eyelids, fine lines and wrinkles.

I recommend using the Night Facial Essence twice a week in the evening on cleansed skin. This concentrated essence penetrates deep into the skin, where it works overnight. It renews the skin, stimulates its natural repair functions and fights the signs of ageing. It evens out areas of uneven skin tone, mattifies, balances oil production and visibly minimises pores. It exfoliates the outer layer of dead skin. At the same time, it stimulates the growth of new cells, helping you achieve beautiful, radiant, youthful-looking skin. It helps reduce the appearance of so-called age spots and hyperpigmentation. The Night Facial Essence has a wonderful renewing effect. It's an elegant, pleasant addition to your skincare routine. It enhances and speeds up the effects of nourishing ingredients. It's made up of small molecules that penetrate the skin easily and deeply. This product contains 5% glycolic acid, enough to provide its beneficial effects. It doesn't cause irritation and is suitable for sensitive skin too. It has exfoliating properties. It helps soothe the skin and calm irritation, helping it later tolerate other exfoliating products with a higher concentration of active ingredients. It's also excellent for skin with active acne.

If you don't mind, I'd also like to share a few tips that can help with problem skin. It's a good idea to change your pillowcase often. Hair fragments, dead skin cells, oil and impurities collect on it, making it a perfect breeding ground for bacteria. Silk pillowcases are great (they have antibacterial properties), but ordinary cotton works well too. I recommend changing it twice a week. It's also a good idea to have a separate towel for your face. Don't rub your face with it; just gently pat it against your skin to dry it. It's best to change it often too. Wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them. Please also check the make-up you usually use. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of built-up oil. They can also contribute to inflammation and acne. Our website also offers a range of Couleur Caramel make-up and decorative cosmetics, a professional, high-quality and original collection that combines pure natural ingredients with modern technology. Drinking enough water regularly can also make a big difference. We recommend keeping a bottle of fresh water close by and staying hydrated. This helps the body get rid of harmful substances. Peppermint tea is also great, for example (but not in large amounts or over a long period). It helps balance hormones and therefore can help with problem skin too. Regular visits to a beauty therapist are also important for acne and enlarged pores; they can deal with them by deeply cleansing the skin. Make sure not to touch your face with your fingers, to prevent bacteria getting onto your skin. I really, really don't recommend squeezing spots at home, as this will only make your skin worse. Beauty therapists have special techniques for removing acne and know exactly how to deal with each type. I would definitely put myself in the hands of a good, trusted, skilled beauty therapist :-)
I also recommend keeping track of, or getting tested for, possible reactions to ingredients in your food, as your body can react this way too. Another possibility is an increased level of stress hormones...
It may be a long battle, but it's the best investment in yourself, and we believe that together we'll help your skin become the way you want it to be. Please try this complete routine and I'm sure your skin will gradually improve. We'd be very happy to send you samples first, so you can try the products before ordering. Here's a link where you can order samples: https://www.dulcia.sk/vzorky/balicek-vzoriek.html We would be delighted to support you and answer any questions while you use the products, if you wish.

We don't use any artificial colourings, animal fats, palm oil or parabens in our cosmetics. You won't find distilled water in our products either, as it evaporates quickly from the skin and dries it out. Our entire philosophy ensures that our products contain 100% active ingredients. You won't find any 'fillers', artificial stabilisers or harmful preservatives in our products either. Nature helps us keep our products stable. A blend of powerful antioxidants (grapefruit seed extract, rosemary extract, lavender, caprylic and undecylenic acids …). As well as preventing the growth of bacteria and mould and the oxidation of oils and butters, these ingredients have antioxidant, cleansing and protective effects on the skin. Our products therefore don't clog pores, and every ingredient in the formula has a purpose and is active.

If you have any questions, I'll be delighted to hear from you. Have a lovely day :-)
Kind regards,
Daniela DULCIA natural

Wishing you a lovely day, dear Zuzka,

Thank you for your message, and first of all, our heartfelt congratulations on your little one :-)
All our products are suitable for expectant and breastfeeding mothers. We’re mums ourselves here at Dulcia, and we always bear this in mind when developing new products :-)

For a depigmentation treatment, I recommend PLUS - ANTI-PIGMENTATION SPOTS. This highly concentrated specialist product reduces excess pigmentation by regulating the production of melanin (the pigment in the skin), which is controlled by the enzyme tyrosinase. It supplies cells with energy, boosts circulation in the skin and reduces tyrosinase activity, helping to give the skin a healthy, even tone. It contains AHA acids and a natural alternative to retinol. During the summer months, I don’t recommend targeted facial treatments to remove pigmentation spots or lighten the skin. Protect your skin with a face cream with adequate SPF protection to help prevent unwanted pigmentation. The product can be used as an intensive depigmentation treatment for at least 6 weeks, or long term to prevent pigmentation spots from returning. However, it’s important to protect your skin from direct sunlight, otherwise the treatment may not be effective. Ideally, start the treatment in about a month, in October, when there will be less sunshine. I always recommend using a cream with SPF during the day (all year round).

During the autumn and winter months, it’s also great to use the DEEP PEEL WITH DOUBLE ACTION at the same time. It combines the mechanical and chemical effects of exfoliation. Glycolic acid, together with jojoba beads, delivers visible, immediate results. This peel gives you the benefits of salon-quality skincare at home, leaving your skin feeling beautifully clean and light. Active ingredients deeply cleanse pores, remove excess sebum and dead skin cells, and improve hydration and firmness. Afterwards, I recommend using the REJUVENATING MASK WITH GLYCOLIC AND HYALURONIC ACID. This intensive, highly effective mask is ideal for revitalising, firming and renewing the skin. It softens and reduces the appearance of wrinkles, visibly regenerating the skin. Daisy extract helps promote an even skin tone. Glycolic and hyaluronic acids give the skin elasticity and a plump, hydrated appearance. Antioxidants eliminate toxins and stimulate circulation.
The products contain glycolic acid, which brightens the skin. It prevents melanin from clumping together, helping to prevent unwanted pigmentation. They are therefore a great addition to a depigmentation treatment, while also helping to fight wrinkles. They keep the skin fresh and youthful. If your skin is sensitive, I recommend using the Enzymatic Peel, which works with enzymes and contains no AHA acids. If you’d like, you can try samples of the products first. You can order them here: https://www.dulcia.sk/vzorky/balicek-vzoriek.html 

A combination of our essences will also work wonderfully:
- DAYTIME FACIAL ESSENCE - RADIANCE- A highly concentrated spray-on facial essence with a high content of stabilised vitamin C, vitamin E, ferulic acid and Raykami to help maintain radiant skin. Its unique formula gives the skin a radiant appearance and natural elasticity and firmness. It helps protect the skin from cell damage caused by UV radiation and oxidative stress, and helps suppress inflammatory processes. It supports the production of the skin’s own collagen, helping to fight skin ageing and loss of firmness. The combination of active ingredients inhibits melanin production in the skin, helping to reduce pigmentation spots and uneven skin tone. This powerful daytime facial essence with vitamin C is rich in antioxidants that visibly firm and brighten the skin and significantly improve signs of photoageing. The formula is built around a powerful antioxidant complex and the exceptionally precious ingredient Raykami. The daytime essence firms the skin and brightens its appearance, minimises visible signs of photoageing and protects the skin from pollution and other environmental stressors.
- NIGHT-TIME FACIAL ESSENCE - RENEWING - This concentrated essence penetrates deep into the skin, where it works overnight. It renews the skin, supports its natural repair functions and fights the signs of ageing. It evens out skin tone, mattifies, balances sebum production and visibly minimises pores. It exfoliates the outer layers of dead skin. At the same time, it stimulates the growth of new cells to reveal beautiful, radiant, youthful-looking skin. It helps reduce the appearance of so-called age spots and reduces hyperpigmentation. The night-time facial essence has a wonderful renewing effect. It is an elegant, pleasant addition to your skincare routine. It boosts and speeds up the effects of nourishing ingredients. Its small molecules penetrate the skin easily and deeply.

With love, we’ll be happy to advise you as you use the products, if you wish.
If you have any questions, I’d be delighted to hear from you. Have a lovely day :-)
Kind regards,
Daniela DULCIA natural

A very lovely good day to you, dear Pauli,

Thank you for your trust. If you don’t mind, I’ll guide you through this step by step, to help you achieve healthy skin and give us a complete picture of your skincare routine. Cleansing is essential for caring for your skin. It’s important to cleanse it morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and can help remove blackheads. It’s best to cleanse your skin without soap or alcohol, to avoid over-drying it, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend using micellar water or a product containing alcohol to cleanse your skin. These products strip everything away, including the skin’s natural protective barrier, because they contain surfactants, which are substances from the saponin group, found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. To remove make-up, I’d definitely recommend our NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time came to improve its formula with a make-up removing ingredient that even removes waterproof make-up. The two-phase facial make-up remover cleanses the skin’s surface of all impurities and oil that become trapped in the pores. It removes make-up easily. It’s suitable for all skin types, including very sensitive and acne-prone skin. It’s gentle and doesn’t cause irritation. It also acts as an emollient and helps prevent dehydration. It’s non-irritating and suitable even for very sensitive and children’s skin. Then gently wash and massage your face with the Mydlové orechy facial cleansing gel. The cleansing gel with soap nuts is a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and oil without drying it out. Cleansing is achieved using very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory effects. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essential oils, the gel has disinfecting and antiseptic properties, and a gentle citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in and rinse off with water. As a third step, use peppermint water, which hydrates and tones the skin and is also antibacterial. The smaller bottle comes with a spray and can be used at any time of day to refresh your skin :-) You can use this gentle, kind-to-skin cleansing routine, which preserves the skin’s natural pH, morning and evening.️

We consider regular exfoliation a very important step for this type of skin. From our range, I recommend: DEEP EXFOLIATION WITH DOUBLE ACTION – combines mechanical and chemical exfoliation. The active ingredients deeply cleanse the pores, removing build-up of oil and dead skin cells. They improve hydration and firmness. The exfoliator evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead skin layer without damaging the skin. They massage the skin, gently stimulate circulation and cleanse it. A carefully balanced blend of essential oils refreshes and disinfects. You can use it 2–3 times a week. Exfoliation is a beauty treatment designed to restore your skin’s radiance and vitality. After a certain period, the skin renews itself. It creates new cells that move through the layers of the skin to the surface, where they become keratinised. Dead, keratinised and old cells detract from the appearance of the skin, making it look tired, grey and dull. In just “a minute”, exfoliation brings the skin back to life. It also boosts circulation and improves the skin’s condition and colour. Exfoliation cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. The active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly. If your skin is more sensitive, you can try gently diluting the exfoliator with the Mydlové orechy gel in a 1:1 ratio. Later, once your skin has adjusted to this type of care, you can use the exfoliator on its own. Please let me know if you also have inflamed acne; in that case, we’ll need to choose a gentler exfoliator without grains, based on enzymes. You could also try sending me a photo of your face so we can be sure. After exfoliating, use the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It minimises inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It’s gentle enough for sensitive skin. It helps normalise acne and absorb excess oil trapped in the pores. You can use this mask after exfoliating, so also 2–3 times a week. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse the pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead skin layer. They cause the cells in the outer layer of the skin to swell and even out the skin’s surface. They regulate the activity of the sebaceous and sweat glands, tighten pores, hydrate and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect.

As a first aid treatment for localised acne, our new product from the Dulcia Plus range is the best choice: PLUS – ANTI-ACNE. This concentrated product reduces acne, cleanses and tightens pores, while soothing the skin and balancing its microbiome. Thanks to its combination of AHA acids, niacin and anise acid, it removes the keratinised part of the skin, helping to release oil from the pores. It acts intensively against acne-causing bacteria and reduces existing inflammation. The combination of azelaic acid and zinc works on hormonal acne. Our popular Zinc Ointment should also help. Zinc is antibacterial, fights the spread of bacteria, suppresses inflammation and pus formation. It soothes irritated skin and speeds up the regeneration process, leaving a delicate protective film. You can apply it locally under make-up in the morning, for example, or locally at night. Alternatively, use it once a week as an overnight mask.

For day cream, I recommend the FACIAL CREAM WITH FRUIT AND Q10 – CLEANSING COMPLEX. Packed with nourishing ingredients, vitamins and antioxidants from fruit, the cream gives the skin a radiant, youthful appearance. Its unique combination of ingredients also helps draw out and remove toxins from the skin. It contains the CLEANSING COMPLEX – active ingredients from black cumin, magnolia, manuka and chaulmoogra have antimicrobial properties and minimise inflammation in the skin.
• Has antimicrobial properties against P. acnes bacteria
• Minimises inflammation in combination skin
• Reduces comedones, pustules and spots
• Regulates sebum production
• Powerful antioxidant
For your evening routine, I recommend the Aloe Vera and Silk Cream, which contains ingredients that fight bacteria. Aloe vera has a mild anaesthetic effect. Thanks to its rich composition, it boosts circulation right down to the deepest layers of the skin. Silk proteins are similar to the proteins found in human skin. They strengthen the skin’s protective barrier and penetrate into its deeper layers. They work like tiny sponges, optimally regulating the skin’s water reserves and binding moisture. This cream is ideal for the T-zone.
Under your creams, morning and evening, I recommend the Collagen Hydrating Serum. It gives the skin an extra dose of hydration and helps retain moisture, keeping the skin supple and youthful-looking. The hydrating serum is an excellent moisture regulator throughout the day. It regulates sebum production in the skin and refines the pores. It absorbs quickly, brightens the skin and gives it the energy and freshness it needs. It’s suitable for all skin types and all ages. Combined with a suitable cream, it’s an effective ally in the fight against wrinkles. It’s particularly suitable for oily and combination skin, as well as problem skin prone to acne, as it provides much-needed hydration, helps reduce inflammation and relieves irritation. The serum has a light, fluid texture, so it absorbs instantly and allows the active ingredients to penetrate the skin easily. The Hydrating Serum is made with a combination of rose water, aloe vera, precious marula oil, collagen, and vitamins E and F.

Twice a week, in the evening, I recommend applying the Night Facial Essence to cleansed skin. The concentrated essence penetrates deep into the skin, where it works overnight. It renews the skin, stimulates its natural repair functions and fights the signs of ageing. It evens out uneven skin tone, mattifies, balances sebum production and visibly minimises pores. It exfoliates the outer, already-dead layers of skin. At the same time, it stimulates the growth of new cells, helping to create beautiful, radiant, youthful-looking skin. It reduces the appearance of so-called age spots and reduces hyperpigmentation. The Night Facial Essence has a wonderful renewing effect. It’s an elegant and pleasant addition to your skincare routine. It boosts and speeds up the effects of nourishing ingredients. It’s made up of small molecules that easily penetrate deep into the skin. This product contains 5% glycolic acid, enough to deliver its beneficial effects. It doesn’t cause irritation and is suitable for sensitive skin, too. It has exfoliating properties. It helps soothe the skin and calm irritation, so it can later tolerate other exfoliating products with higher concentrations of active ingredients. It’s also excellent for skin with active acne.

If you don’t mind, I’d also like to share a few tips that can help when dealing with problem skin. It’s a good idea to change your pillowcase often. Hair, dead skin cells, oil and impurities collect there, making it an ideal breeding ground for bacteria. Silk pillowcases are great (they have antibacterial properties), but ordinary cotton works well too. I recommend changing your pillowcase twice a week. It’s also a good idea to use a separate small towel for your face. Don’t rub your face with it; just gently pat it against the skin to dry it. It’s also best to change it often. Wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them. Please also check the make-up you usually use. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these can clog pores and prevent the skin from getting rid of built-up oil, which can also contribute to inflammation and acne. We also offer a range of colour cosmetics and make-up by Couleur Caramel on our website. It’s a professional, high-quality and original collection of colour cosmetics that combines pure natural ingredients with modern technology. Keeping well hydrated will also help. We recommend always having a bottle of water to hand and staying hydrated. This helps the body get rid of harmful substances. Peppermint tea is also great, for example (but avoid drinking it in large quantities or over a long period); it helps balance hormones and can therefore also help with problem skin.
Regular visits to a beauty therapist are also important for acne and enlarged pores, as they can tackle them with deep cleansing. Definitely avoid touching your face with your fingers, to prevent bacteria getting onto your skin, and I really, really don’t recommend squeezing spots at home, as this can make your skin worse. Beauty therapists have special techniques for removing acne and know exactly how to deal with each type, so I’d definitely trust a good, experienced and skilled beauty therapist :-)
I also recommend keeping an eye on your diet or getting tested to see whether you might be reacting to an ingredient in your food; the body can react this way too. Your skin really needs to be cleansed thoroughly and exfoliated regularly, and you should use our mud mask to cleanse and minimise pores. It may be a longer process, but it’s the best investment you can make in yourself, and we believe that together we’ll help your skin become the way you want it to be.

Please try this complete routine, and I’m sure your skin will gradually improve. We’d be very happy to send you some samples first, so you can try the products before buying – here’s a link where you can order samples: https://www.dulcia.sk/vzorky/balicek-vzoriek.html

With love, and we’ll be happy to advise you while you’re using the products, if you’d like. If you have any questions, I’ll look forward to hearing from you. Have a lovely day :-)
Kind regards
Daniela DULCIA natural

A very good day to you, dear Anna,

Thank you for your trust. If you don’t mind, I’ll guide you through this step by step, to help you achieve healthy skin and give us a complete picture of your skincare routine.

Cleansing is essential to skincare. It’s important to cleanse your skin in the morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Gentle cleansing removes dry, flaky patches and can help to clear blackheads. It’s best to cleanse without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more sebum. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend cleansing with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which are substances from the saponin group also found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. To remove make-up, I definitely recommend the NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our Nourishing Facial Cleansing Emulsion has been part of our range since the very beginning and is one of your favourite products. The time had come to improve its formula by adding a make-up removing ingredient that even removes waterproof make-up. The two-phase facial make-up remover clears the skin’s surface of all impurities and sebum trapped in the pores. It removes make-up with ease. It is suitable for all skin types, including highly sensitive and acne-prone skin. It is gentle and does not cause irritation. It also acts as an emollient and helps prevent dehydration. It is non-irritating and suitable for highly sensitive and children’s skin, too. Then gently wash and massage your face with the Soap Nuts Facial Cleansing Gel. The soap nut cleansing gel is a light, caring gel. It cleanses the skin effectively yet gently, while providing intensive care and hydration. It deeply cleanses away impurities, make-up and sebum without drying the skin. Cleansing is provided by very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory properties. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfecting and antiseptic properties and a gentle citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in and rinse off with water. The third step is mint water, which hydrates and tones the skin and is also antibacterial. The smaller bottle comes with a spray and can be used at any time of day, including as a refreshing skin mist :-) This gentle, mild cleansing routine preserves the skin’s natural pH and can be used morning and evening.️

We consider regular exfoliation to be a very important step for this skin type. From our range, I recommend: DEEP EXFOLIATION WITH A DOUBLE ACTION – it combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse pores, remove accumulated sebum and dead skin cells, and improve hydration and firmness. The exfoliator evens out pigmentation, brightens the skin and helps even out its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without causing damage. They massage the skin, gently stimulate circulation and cleanse it. A carefully blended mix of essential oils refreshes and disinfects. You can use it 2–3 times a week. Exfoliation is a skincare treatment designed to restore the skin’s radiance and vitality. After a certain period, the skin renews itself. It creates new cells that move through the layers of the skin to the surface, where they become keratinised. Dead, hardened and old cells make the skin look tired, grey and dull. Exfoliation restores the skin’s vitality in just “a minute”. What’s more, it stimulates circulation and improves the skin’s condition and colour. Exfoliation cleans and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly. If your skin is more sensitive, you can try gently diluting the exfoliator with the Soap Nuts Gel at a 1:1 ratio. Later, once your skin has got used to this type of care, you can use the exfoliator on its own. Please let me know if you also have inflamed acne; in that case, we’ll need to choose a gentler, grain-free enzyme exfoliator. You can also try sending me a photo of your face so we can be sure.

After exfoliating, use the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively cleans, unclogs and minimises pores. It minimises inflammation, draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It is gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess sebum that has built up in the pores. You can use this mask after exfoliating, so also 2–3 times a week. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead layer of skin. They cause the cells in the horny layer to swell and smooth out uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and calm inflammation. They reduce the appearance of wrinkles and have a relaxing effect. 

If you have problem skin with acne, I recommend the following:

For targeted treatment of acne, our new product from the Dulcia Plus range is the best first step: PLUS – ANTI-ACNE. This concentrated treatment reduces acne, cleans and tightens pores, while soothing the skin and balancing its microbiome. Thanks to its combination of AHA acids, niacin and anisic acid, it removes the hardened part of the skin, helping to release sebum from the pores. It works intensively against acne-causing bacteria and reduces existing inflammation. The combination of azelaic acid and zinc works on hormonal acne. Our popular Zinc Ointment should also help. Zinc is antibacterial, helps prevent the spread of bacteria, reduces inflammation and suppuration. It soothes irritated skin and speeds up the regeneration process, leaving a delicate protective film. You can apply it locally, for example, in the morning under make-up or locally at night. Alternatively, use it once a week as an overnight mask.

For a day cream, I recommend the FACIAL CREAM WITH FRUIT AND Q10 – CLEANSING COMPLEX. Packed with nutrients, vitamins and antioxidants found in fruit, this cream helps give the skin a radiant, youthful appearance. Its unique combination of ingredients also helps draw out and remove toxins from the skin. It is intended more for oilier skin; I’d send you a sample to try first, as it really does help with problem skin.
It contains CLEANSING COMPLEX – active ingredients from black cumin, magnolia, manuka and chaulmoogra have antimicrobial properties and minimise inflammation in the skin.
• Has antimicrobial properties against P. acnes bacteria
• Minimises inflammation in combination skin
• Reduces comedones, pustules and spots
• Regulates sebum production
• Powerful antioxidant

For your night-time routine, I recommend the Aloe Vera and Silk Cream, which contains ingredients that fight bacteria. Aloe vera has a mild anaesthetic effect. Thanks to its rich formula, it boosts circulation right down to the deepest layers of the skin. Silk proteins are similar to the proteins found in human skin. They strengthen the skin’s protective barrier and penetrate into its deeper layers. They work like tiny sponges, optimally regulating the skin’s water reserves and binding moisture. This cream is ideal for the T-zone.

Under your cream, morning and evening, I recommend the Collagen Hydrating Serum. It gives the skin an extra dose of hydration and helps retain moisture, keeping the skin supple and youthful-looking. The Hydrating Serum is an excellent moisture regulator throughout the day. It regulates sebum production in the skin and refines pores. It absorbs quickly, brightens the skin and gives it the energy and freshness it needs. It is suitable for all skin types and all ages. Combined with a suitable cream, it is an effective ally in the fight against wrinkles. It is particularly suitable for oily and combination skin, as well as problem skin prone to acne, as it provides much-needed hydration, helps reduce inflammation in the skin and soothes irritation. The serum has a light, fluid texture, so it absorbs immediately and allows active ingredients to penetrate the skin easily. The Hydrating Serum is made from a blend of rose water, aloe vera, precious marula oil, collagen, and vitamins E and F.

I recommend using the Night Facial Essence twice a week in the evening on cleansed skin. The concentrated essence penetrates deep into the skin, where it works overnight. It renews the skin, stimulates its natural repair functions and fights the signs of ageing. It evens out uneven skin tone, mattifies the skin, balances sebum production and visibly minimises pores. It exfoliates the outer, already-dead layers of skin. At the same time, it stimulates the growth of new cells to help ensure a beautiful, radiant, youthful complexion. It reduces the appearance of so-called age spots and hyperpigmentation. The Night Facial Essence has a wonderful renewing effect. It is an elegant and pleasant addition to your skincare routine. It boosts and speeds up the effects of nourishing ingredients. It is made up of small molecules that penetrate the skin easily and deeply. This product contains 5% glycolic acid, which is enough to deliver its beneficial effects. It does not cause irritation and is suitable for sensitive skin, too. It has exfoliating properties. It helps to soothe the skin and calm irritation, allowing it to later tolerate other exfoliating products with higher levels of active ingredients. It is also excellent for skin with active acne.

If you don’t mind, I’d also like to share a few tips that can help with problem skin. It’s a good idea to change your pillowcase regularly. Hair fragments, dead skin cells, sebum and impurities collect on it, making it an ideal breeding ground for bacteria. A silk pillowcase is great (it has antibacterial properties), but regular cotton works well too. I recommend changing it twice a week. It’s also a good idea to have a separate small towel for your face. Don’t rub your face with it; just gently pat it against your skin to dry it. It should be changed often, too. It’s best to wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them. Please also check the make-up you usually use. I recommend avoiding conventional make-up containing mineral oils, silicones and so on, as these clog pores and prevent the skin from getting rid of accumulated sebum. This can also contribute to inflammation and acne. We also offer a range of colour cosmetics and make-up from Couleur Caramel on our website. It is a professional, high-quality and original collection of colour cosmetics that combines pure natural ingredients with modern technology. Drinking enough water regularly can also make a big difference. We recommend always keeping a bottle of fresh water to hand and staying hydrated. This helps the body get rid of harmful substances. Peppermint tea is also great, for example (but not in large quantities or over a long period); it helps balance hormones and can therefore help with problem skin, too. 
Regular visits to a beauty therapist are also important for acne and enlarged pores, as they can help with deep cleansing. Definitely keep your fingers away from your face to avoid transferring bacteria to the skin, and I really don’t recommend squeezing spots at home, as this can make your skin worse. Beauty therapists have special techniques for removing acne and know exactly how to treat each type. I’d definitely put myself in the hands of a good, trusted and skilled beauty therapist :-)
A gentle lymphatic drainage massage can also be very helpful for these under-the-skin bumps, gradually bringing them “higher”, to the surface of the skin, where we can treat them with the recommended routine. Warm compresses on the skin may also help.
I also recommend keeping track of your symptoms or having a test to see whether they could be a reaction to an ingredient in your food. The body can react in this way, too.

You really do need to cleanse your skin very thoroughly and exfoliate it regularly, and use our mud mask to cleanse and minimise pores. It may be a longer process, but it’s the best investment you can make in yourself, and we believe that together we can help your skin become the way you want it to be.

Once we have the right cleansing and skincare routine in place, your skin will gradually improve. After that, I’d recommend a depigmentation treatment during the colder months using PLUS – ANTI-PIGMENTATION SPOTS. This highly concentrated specialist treatment reduces excess pigmentation by regulating the production of melanin (skin pigment), which is controlled by the enzyme tyrosinase. It supplies cells with energy, boosts circulation in the skin and reduces tyrosinase activity, giving the skin a healthy, even tone. It contains AHA acids and a natural alternative to retinol. During the summer months, we don’t recommend facial treatments specifically aimed at removing pigmentation spots or lightening the skin. Protect your skin with a face cream offering adequate SPF protection to help prevent unwanted pigmentation. The product can be used as an intensive depigmentation treatment for at least 6 weeks, or long term to help prevent pigmentation spots from returning. However, you need to protect your skin from direct sunlight, otherwise the treatment may not be effective. The product contains 100% active ingredients, making it highly effective; only a small amount is needed to achieve the desired effect.

Please try this complete routine, as I’ve recommended, and I’m sure your skin will improve :-) If you’d like, you can place an order for anything that caught your eye and add a note with everything else I recommended. We’ll be happy to include samples in your parcel so you can try them and see what suits your skin best.
If you don’t want to place an order, we can send you some samples to try for now, so you can find out what suits your skin and works well for it.
If you have any questions, please write to me. I’m here for you and look forward to hearing from you.

Wishing you a lovely day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

A very lovely good day to you, dear Miška,

Thank you for your trust. If you don’t mind, I’ll guide you through the steps one by one, for healthy skin, so that we can take a comprehensive approach to caring for your skin. From what you describe, it seems your cleansing routine isn’t quite right. If we get that right, your skin should improve and its sensitivity should lessen. Then we can treat the acne. 

Cleansing is essential to skincare. It’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Gentle cleansing removes dry, flaky patches and helps to clear blackheads. It’s best to cleanse your skin without soap or alcohol, to avoid drying it out too much, as this can actually encourage the skin to produce more oil. Once cleansed, your skin can take in all the wonderful nutrients from the creams you apply afterwards. I don’t recommend using micellar water or products containing alcohol to cleanse your skin. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which are substances from the saponin group, found, for example, in cleaning products. Once cleansed, your skin can take in all the wonderful nutrients from the creams you apply afterwards. To remove make-up, I definitely recommend our NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time came for us to improve its formula by adding a make-up removing ingredient that even removes waterproof make-up. The two-phase facial make-up remover removes all impurities and oil trapped in the pores from the skin’s surface. It removes make-up easily. It is suitable for all skin types, including highly sensitive and acne-prone skin. It is gentle and does not cause irritation. It also acts as an emollient and helps prevent dehydration. It is non-irritating and suitable even for highly sensitive and children’s skin. Then gently wash and massage your face with Soap Nuts Face Cleansing Gel. Soap Nuts Cleansing Gel is a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It deep cleanses the skin, removing impurities, make-up and oil without drying it out. Cleansing is provided by very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory properties. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfectant and antiseptic properties and a delicate, citrus-floral scent of cleanliness. Apply to dry skin with dry hands, massage in and rinse with water. The third step is Rose Water, which hydrates and tones. Mint Water is excellent for problem skin, but on sensitive skin it could increase circulation too much and cause irritation. Rose Water is also excellent for sensitive skin. The smaller size comes with a spray and can be used at any time of day to refresh your skin :-) This gentle, mild cleansing routine, which preserves the skin’s natural pH, can be used morning and evening.️

We also recommend deep care for sensitive skin in the form of enzymes, which help remove the upper, hardened layer of skin. I recommend the GENTLE EFFECT ENZYMATIC PEEL. The enzymes dissolve the bonds between dead skin cells, removing them gently and very effectively. New cells rise to the surface, giving the skin a beautiful, radiant appearance. With regular use, skin becomes more resilient and healthier, subsequent skincare is more effective and the benefits of skincare products are enhanced. Hardening of the skin and the formation of comedones are reduced. The peel contains soothing ingredients and probiotics to support a healthy skin microbiome. Its gentle texture is suitable even for very sensitive, irritated and inflamed skin. Enzymatic peeling offers the gentlest method of exfoliation: it does not damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging the surface. 
Peeling is one of the cosmetic treatments designed to restore radiance and vitality to the skin. After a certain time, the skin renews itself. It creates new cells, which travel through the layers of the skin to its surface, where they harden. Dead, hardened and old cells dull the complexion, leaving it tired, grey and lacklustre. A peel brings the skin back to life in just “a minute”. It also boosts circulation and improves the skin’s condition and colour. A peel cleans and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product after using it. Active ingredients reach the deeper layers more quickly, allowing them to nourish the skin thoroughly.
After using the peel, follow with a PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask tightens pores, effectively cleansing, unclogging and reducing them. It minimises inflammation, draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It is gentle enough for sensitive skin, helps to normalise acne and absorb excess oil lodged in pores. You can use this mask after peeling, so 2–3 times a week as well. Face masks have an intensive nourishing and cleansing effect. They deep cleanse pores, replenish the moisture needed by the skin and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the horny layer to swell and smooth out unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands, tighten pores, hydrate and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect. 
For sensitive skin, apply the peel and mask to cleansed skin in the evening once a week. Follow with serum and cream, or Night Essence, or, if appropriate, Zinc Ointment.

For first aid on localised acne, our much-loved Zinc Ointment is the best choice. Zinc is antibacterial, fights the spread of bacteria, suppresses inflammation and pus, soothes irritated skin and speeds up regeneration, leaving a delicate protective film. You can apply it locally in the morning under make-up, for example, or locally overnight. Alternatively, use it once a week as an overnight mask.

For a cream, I recommend the LIGHT HYDRATING CREAM. This light cream has a delicate texture and a pleasant citrus-floral scent. It absorbs quickly into the skin, leaving it velvety and hydrated from the very first touch. Its main ingredient is precious rose water. It contains light, non-greasy oils and is enriched with natural vitamin E and provitamin B5 to help keep the skin hydrated for longer. The Light Hydrating Cream is suitable for every skin type. I believe that with regular cleansing, including deep cleansing, the dryness will go away, as your skin will be hydrated deeply and able to absorb all the active ingredients in the creams you apply. I recommend applying Hydrating Collagen Serum under your cream in the morning and evening. In summer, you can use it instead of cream, as it has a creamy consistency. It gives the skin an extra boost of hydration and helps retain moisture, keeping skin supple and youthful-looking. The hydrating serum is an excellent all-day moisture regulator, controls oil production in the skin and refines pores. It absorbs quickly, brightens the complexion and gives it the energy and freshness it needs. It is suitable for all skin types and all ages. Combined with a suitable cream, it is an effective ally in the fight against wrinkles. It is particularly suitable for oily and combination skin, as well as problem skin prone to acne, as it provides the skin with much-needed hydration, helps reduce inflammation and soothes irritation. The serum has a light, fluid texture, so it is absorbed immediately and allows active ingredients to penetrate the skin easily. The hydrating serum is made with a combination of rose water, aloe vera, precious marula oil and collagen, and vitamins E and F.

You can complement it with the FACIAL CREAM WITH FRUIT AND Q10 – CLEANSING COMPLEX. Packed with nutrients, vitamins and antioxidants from fruit, this cream gives the skin a radiant, youthful appearance. Its unique combination of ingredients also helps draw out and remove toxins from the skin. It is intended more for oilier skin. I’d send you a sample first to try, as it can really help with problem skin.
It contains the CLEANSING COMPLEX – active ingredients from black cumin, magnolia, manuka and chaulmoogra have antimicrobial properties and minimise inflammation in the skin.
• Has antimicrobial properties against P. acnes bacteria
• Minimises inflammation in combination skin
• Reduces comedones, pustules and spots
• Regulates sebum production
• Powerful antioxidant

This cream is mattifying and suitable for oily skin, but it is very effective in the fight against acne. We can send you a sample so you can try it as a night cream :-)

Once a week, I recommend applying Night Facial Essence to cleansed skin in the evening. The concentrated essence penetrates deep into the skin, where it works overnight. It renews the skin, supports its natural repair functions and fights the signs of ageing. It evens out skin tone, mattifies, balances oil production and visibly reduces pores. It exfoliates the outer, already-dead layers of skin. At the same time, it stimulates the growth of new cells, helping to create a beautiful, radiant and youthful complexion. It reduces the appearance of so-called age spots and helps reduce hyperpigmentation. Night Facial Essence has a wonderful renewing effect. It is an elegant and pleasant addition to your skincare routine. It amplifies and speeds up the effects of nutrients. It is made up of small molecules that penetrate the skin easily and deeply. This product contains 5% glycolic acid, which is enough to deliver its beneficial effects. It does not cause irritation and is suitable for sensitive skin too. It has exfoliating properties. It helps calm the skin and soothe irritation, preparing it to tolerate other exfoliating products with higher concentrations of active ingredients. It is also excellent for skin with active acne.

If you don’t mind, I’d also like to share a few tips that can help with problem skin. It’s a good idea to change your pillowcase often. Hair, dead skin cells, oil and impurities collect on it, making it an ideal breeding ground for bacteria. Silk pillowcases are great (they have antibacterial properties), but ordinary cotton works well too. I recommend changing it as often as twice a week. It’s also a good idea to have a separate small towel for your face. Don’t rub your face with it; just gently press it against your skin to dry it. It should be changed often too. It’s best to wash pillowcases and towels at a higher temperature – at least 60 degrees – to remove bacteria, and you could also iron them. Please also take a look at the make-up you usually use. I recommend avoiding conventional make-up containing mineral oils, silicones and so on, as these clog the pores and prevent the skin from getting rid of accumulated oil, which can also contribute to inflammation and acne. We also offer a range of colour cosmetics and make-up from Couleur Caramel on our website. It features a professional, high-quality and original collection of colour cosmetics that combines pure natural ingredients with modern technology. Drinking enough water regularly can also make a big difference. We recommend keeping a bottle of fresh water close at hand and staying hydrated. This helps the body get rid of harmful substances. 
Regular visits to a beauty therapist are also important for acne and enlarged pores, as they can deal with them through deep cleansing. Definitely avoid touching your face, so you don’t transfer bacteria to your skin, and I really, really don’t recommend squeezing spots at home, as this can make your skin worse. Beauty therapists have special techniques for removing acne and know exactly how to treat each type. I’d definitely put myself in the hands of a good, experienced and skilled beauty therapist :-)

Please try this complete routine as I’ve recommended, and I’m sure your skin will improve :-) If you’d like, you can place an order for anything that caught your eye and, in the notes, please list anything else I recommended. We’ll lovingly include it in your parcel as samples, so you can try them and see what suits your skin best.
If you don’t wish to place an order, we can at least send you some samples to try for now, so you can find out what works best for your skin.
If you have any questions, please get in touch. I’m here for you and look forward to hearing from you.

Wishing you a lovely day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

A very good day to you, dear Stanka,

Thank you for your trust. If you don’t mind, I’ll guide you through it step by step, for healthy skin, so that we can get a complete picture of how to care for your skin.

Cleansing is essential to skincare. It’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to clear blackheads. It’s best to cleanse without soap or alcohol, to avoid excessive dryness, which can in turn encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or a product containing alcohol. These products strip everything from the skin, including its natural protective layer, due to the surfactants they contain. Surfactants are substances from the saponin group, found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. To remove your make-up, I definitely recommend our NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time had come to improve its formula with a make-up removing ingredient that even removes waterproof make-up. The two-phase facial make-up remover clears the skin’s surface of all impurities and oil trapped in the pores. It removes make-up easily and is suitable for all skin types, including very sensitive and acne-prone skin. It’s gentle and causes no irritation. It also works as an emollient and helps prevent dehydration. It’s non-irritating and suitable even for very sensitive and children’s skin. Then gently wash your face and massage it with the Soap Nut Facial Cleansing Gel. This is a light, caring gel that cleanses the skin effectively but gently, while providing intensive care and hydration. It deep-cleanses the skin, removing impurities, make-up and oil without drying it out. Cleansing is provided by very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory properties. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfecting and antiseptic properties, with a delicate citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in and rinse off with water. The third step is Mint Water, which hydrates and tones the skin and is also antibacterial. The smaller bottle comes with a spray nozzle, so you can use it at any time of day to refresh your skin :-) This gentle, mild cleansing routine preserves the skin’s natural pH and can be used morning and evening.

With proper, thorough exfoliation, the skin is cleansed and all the beneficial ingredients in your creams can then penetrate it more easily, helping it to become beautifully hydrated. For more comprehensive care, I therefore recommend the following: DEEP CLEANSING DOUBLE-ACTION EXFOLIATOR – combines mechanical and chemical exfoliation. Its active ingredients deep-cleanse the pores, removing built-up oil and dead skin cells. They improve hydration and firmness. The exfoliator evens out areas of pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead outer layer of skin without causing damage. They massage the skin, gently stimulate circulation and cleanse it. A carefully blended mix of essential oils refreshes and disinfects. You can use it 2–3 times a week. If you have active, inflamed acne, please let me know, as we’ll need to choose a gentler exfoliator. Exfoliation is a cosmetic treatment designed to restore radiance and vitality to the skin. After a certain period, the skin renews itself. It produces new cells, which move through the layers of the skin to the surface, where they harden. Dead, hardened, ageing cells make the skin look tired, grey and dull. In just a minute, exfoliation brings the skin back to life. It also boosts circulation and improves the skin’s condition and colour. Exfoliation cleans and opens the pores, so it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. The active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly.

After exfoliating, I recommend the REJUVENATING MASK WITH GLYCOLIC AND HYALURONIC ACID. This intensive, highly effective mask is ideal for revitalising, firming and renewing the skin. It softens the appearance of wrinkles and visibly regenerates the skin. Daisy extract helps to even out skin tone. Glycolic and hyaluronic acids leave the skin supple and deeply hydrated. Glycolic acid removes dead skin cells and repairs the skin deep down. It works like a funnel, allowing active ingredients to be transported quickly into the deepest layers. It also significantly helps hyaluronic acid bind to the skin cells, so it can fill the spaces between them and hydrate the skin. You can alternate between these masks and see which combination works best for your skin. Face masks have an intensive nourishing as well as cleansing effect. They deep-cleanse pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the outer layer to swell, smoothing uneven skin texture. They regulate the activity of the sebaceous and sweat glands, tighten pores, hydrate the skin and calm inflammation. They reduce wrinkle formation and have a relaxing effect. We recommend doing a patch test before using the mask – try a little on the skin behind your ear, below your temple. Watch for a reaction. A slight tingling is fine; the AHA acids are working :-)

For your first wrinkles, I can think of three products that we’d be happy to send you as samples to try, so you can choose whichever suits you best:️
- EYE SERUM – 3X HYALURONIC ACID. This highly intensive eye serum with a lifting effect contains a complex of three types of hyaluronic acid. It works through all layers of the skin, reducing the depth of wrinkles, firming the skin, strengthening delicate skin and creating a protective barrier around the eyes. This skin-perfecting serum is designed to tackle sagging eyelids, fine lines and wrinkles.
If you’d like to address wrinkles across your whole face, then try: ANTI-WRINKLE FIRMING SERUM
This intensive rejuvenating serum helps oxygenate the skin, strengthens it and firms it overall. It contains a highly concentrated dose of an epidermal ingredient that works as a natural filler. It stimulates cell division and improves skin cohesion, reducing the depth of wrinkles. It creates a lifting effect and firms facial contours. The serum replenishes the skin’s water reserves, leaving it soft and youthful.
- PLUS – ANTI-WRINKLE. Just a few drops of this highly concentrated rejuvenating product stimulate your skin’s own collagen production and increase hyaluronic acid levels. The combination of glycolic acid, precious peptides and a natural retinol alternative wonderfully improves skin texture, softens lines and wrinkles, and firms sagging skin. It gives the skin a beautifully even tone.

For daytime care, I recommend the ALOE VERA AND SILK FACE CREAM. This softening face cream is based on precious aloe vera and has a light, fluffy texture. Aloe vera has a mildly anaesthetic effect in the cream. Its rich formula boosts circulation right down to the deepest layers of the skin. The natural ingredients stimulate skin cells, increasing blood flow and helping to keep the skin healthy. The cream is also suitable for problem and acne-prone skin. The combination of aloe vera and macadamia oil protects against bacterial damage and helps maintain a healthy-looking complexion. The precious sweet almond oil revitalises the skin, supports deep hydration and vitality, and helps prevent the formation of wrinkles. Silk is beautiful to look at and soft and supple to the touch. Silk proteins wonderfully soften the skin, giving it irresistible smoothness and freshness. Silk proteins are similar to the proteins found in human skin. They strengthen the skin’s protective barrier and penetrate into its deeper layers. They work like tiny sponges, helping to regulate the skin’s water reserves and bind moisture. They contain fibrin, which has an anti-ageing effect – it smooths fine wrinkles and evens the skin’s surface, leaving it looking firmer and more vital.

For night-time, I recommend our very popular ANTI-WRINKLE CREAM WITH HYALURONIC ACID AND Q10. This luxurious cream contains valuable ingredients to help fight wrinkles and skin ageing. Avocado oil, rich in oleic acid, vitamin E and phytosterols, helps restore damaged, tired skin. Carrot tissue oil, rich in beta-carotene, and antioxidant-rich rosehip oil are easily absorbed into the deeper layers of the skin, where they nourish and purify it.

We’ve covered cleansing, deep care, creams and serums. For some extra care, I’d also recommend our exciting new facial essences:
- Our powerful Vitamin C Day Facial Essence is rich in antioxidants that visibly firm and brighten the skin, significantly improving signs of photoageing. The formula is based on a powerful antioxidant complex and the exceptionally rare ingredient raykami. The Day Essence firms the skin and brightens its appearance, minimises visible signs of photoageing and protects the skin from pollution and other environmental stressors. Apply every morning to cleansed skin, followed by serum and cream.
- The Night Facial Essence has a wonderful renewing effect. It’s an elegant, pleasant addition to your skincare routine. It boosts and speeds up the effects of nourishing ingredients. It’s made up of small molecules that penetrate the skin easily and deeply. It contains low-molecular-weight hyaluronic acid, which penetrates into the deeper layers. The glycolic acid acts as an effective “funnel” for the hyaluronic acid – both acids work at a cellular level. You’ll see the effects after just a few uses. Apply it to cleansed skin and don’t apply anything else afterwards. Leave it on overnight and use it 2–3 times a week.

If you don’t mind, I’d also like to share a few tips that can help you achieve beautiful skin :-) 
It’s a good idea to change your pillowcase frequently. Hair, dead skin cells, oil and dirt collect on it, making it an ideal breeding ground for bacteria. A silk pillowcase is great (it has antibacterial properties), but regular cotton works well too. I recommend changing it as often as twice a week. It’s also a good idea to have a separate small towel for your face. Don’t rub your face with it; just gently press it against your skin to dry it. It’s best to change this frequently too. Wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them. Please also take a look at the make-up you usually use. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of built-up oil, which can contribute to inflammation and acne. We also offer a range of Couleur Caramel make-up and decorative cosmetics on our website. It’s a professional, high-quality and original collection of decorative cosmetics that combines pure natural ingredients with modern technology.
Keeping well hydrated also makes a big difference. We recommend keeping a bottle of fresh water to hand and drinking regularly. This helps the body get rid of harmful substances.
Regular visits to a beauty therapist are also important – once a month is ideal. They can help with acne and deep cleansing. I don’t recommend squeezing spots at home; beauty therapists use gentle techniques to cleanse the skin.

If we get your cleansing routine and deep care right, your skin won’t become oily and it will also absorb all the active ingredients in the creams and serums you apply afterwards. 
If you’d like, you can place an order for anything that caught your interest and add a note with everything else I recommended. We’ll happily include samples in your parcel so you can try them and see what suits your skin best. Samples are always free :-)
If you have any questions, please get in touch. I’m here for you and I look forward to hearing from you.
Have a lovely day
Kind regards, Daniela
DULCIA natural
poradna@dulcia.sk

A very lovely good day to you, dear Marcelka,

Thank you for your trust. If you don't mind, I'll guide you through it step by step, to help you achieve healthy skin and give us a complete picture of your skincare routine.

Cleansing is essential to skincare. It's important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to clear blackheads. It's best to cleanse your skin without soap or alcohol, to avoid over-drying it, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don't recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. To remove your make-up, I definitely recommend the NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time came for us to improve its formula with a make-up removing ingredient that even removes waterproof make-up. The two-phase facial make-up remover clears all impurities and oil from the skin's surface, including those trapped in the pores. It easily removes make-up. It is suitable for all skin types, including highly sensitive and acne-prone skin. It is gentle and does not cause irritation. It also acts as an emollient and prevents dehydration. It is non-irritating and suitable even for highly sensitive and children's skin. Then gently wash and massage your face with Soap Nut facial cleansing gel. Soap Nut Cleansing Gel is a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and oil without drying it out. Cleansing is provided by very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory effects. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfectant and antiseptic properties, with a delicate citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in and rinse with water. The third step is Rose Water, which hydrates and tones. Mint Water is great for problem skin, but it may increase circulation in sensitive skin and cause irritation. Rose Water is also great for sensitive skin. The smaller size comes with a spray nozzle and can be used at any time of day to refresh your skin :-) You can use this gentle, mild cleansing routine that preserves the skin's natural pH both morning and evening.️

We also recommend deep care for sensitive skin in the form of enzymes, which help remove the outer, thickened layer of skin. I recommend the GENTLE ENZYMATIC PEEL. Its enzymes dissolve the bonds between dead skin cells, removing them gently and very effectively. New cells come to the surface, giving your skin a beautiful, radiant appearance. With regular use, skin becomes more resilient and healthier, subsequent skincare is more effective and the benefits of care products are more intense. Skin thickening and the formation of comedones are reduced. The peel contains soothing ingredients and probiotics to support a healthy skin microbiome. Its gentle texture is also suitable for very sensitive, irritated and inflamed skin. Enzymatic peeling offers the gentlest method of exfoliation; it does not damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging the surface.
Peeling is one of the cosmetic treatments designed to restore radiance and vitality to the skin. After a certain time, the skin renews itself. It creates new cells, which travel through the layers of the skin to the surface, where they become keratinised. Dead, keratinised and old cells make the skin look tired, grey and dull. A peel brings your skin back to life in just "a minute". It also boosts circulation and improves its condition and colour. A peel cleans and opens the pores. That's why it's a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients reach the deeper layers more quickly, allowing them to nourish the skin thoroughly.
After peeling, apply the PORE-TIGHTENING MASK - PURIFYING COMPLEX. This beautifully scented mud mask tightens pores effectively, cleansing, unclogging and reducing their appearance. It minimises inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It is gentle enough for sensitive skin. It helps to normalise acne and absorb excess oil trapped in pores. You can use this mask after peeling, so 2-3 times a week as well. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish essential moisture and reduce the appearance of fine lines. Regular use of face masks is an essential part of complete skincare. Choosing the right mask guarantees an immediate, visible effect. Face masks boost circulation and remove the dead skin layer. They cause the cells in the outer layer of the skin to swell, smoothing out unevenness on the skin's surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and soothe inflammation. They reduce the appearance of wrinkles and have a relaxing effect.
If you have sensitive skin, apply the peel and mask to cleansed skin in the evening once a week. Follow with a serum and cream, or Night Essence, or Zinc Ointment.

For first aid on localised acne, our favourite Zinc Ointment is the best choice. Zinc is antibacterial, fights the spread of bacteria, reduces inflammation and suppuration. It soothes irritated skin and speeds up regeneration, leaving a delicate protective film. You can apply it locally under make-up in the morning, or locally at night. Alternatively, use it once a week as an overnight mask over your whole face.

For a cream, I recommend the LIGHT MOISTURISING CREAM. This light cream with a delicate texture and a pleasant citrus-floral scent is quickly absorbed into the skin, leaving it velvety and hydrated from the very first touch. Its key ingredient is precious rose water. It contains light, non-greasy oils and is enriched with natural vitamin E and provitamin B5 to help keep skin hydrated for longer. The Light Moisturising Cream is suitable for all skin types. I believe that regular cleansing, including deep cleansing, will help the dryness disappear, as your skin will be hydrated deeply and able to absorb all the active ingredients in the creams you apply. I also recommend applying Collagen Moisturising Serum under your cream in the evening and morning. In summer, you can use it instead of cream, as it has a creamy consistency. It gives your skin an extra dose of hydration and helps retain moisture, keeping it supple and youthful-looking. The moisturising serum is an excellent moisture regulator throughout the day. It regulates the skin's oil production and refines pores. It is quickly absorbed, brightens the skin and gives it the energy and freshness it needs. It is suitable for all skin types and all ages. Combined with a suitable cream, it is an effective ally in the fight against wrinkles. It is especially suitable for oily and combination skin, as well as problem skin prone to acne, as it provides much-needed hydration, helps reduce inflammation and relieves irritation. The serum has a light, fluid texture, so it is absorbed immediately and allows active ingredients to penetrate the skin easily. The moisturising serum is made with a combination of rose water, aloe vera, precious marula oil and collagen, vitamins E and F.

You can complement it with the FRUIT AND Q10 FACIAL CREAM - PURIFYING COMPLEX. Packed with nutrients, vitamins and antioxidants from fruit, this cream gives skin a radiant, youthful appearance. Its unique combination of ingredients also helps draw toxins out of the skin and remove them. It is intended more for oily skin. I would send you a sample to try first, as it is genuinely very helpful for problem skin.
It contains a PURIFYING COMPLEX - Active ingredients from black cumin, magnolia, manuka and chaulmoogra have antimicrobial properties and minimise inflammation in the skin.
• Has antimicrobial properties against P. acnes bacteria
• Minimises inflammation in combination skin
• Reduces comedones, pustules and spots
• Regulates sebum production
• Powerful antioxidant

Once a week, I recommend applying Night Facial Essence to cleansed skin in the evening. The concentrated essence penetrates deep into the skin, where it works overnight. It renews the skin, stimulates its natural repair processes and fights the signs of ageing. It evens out uneven skin tone, mattifies, balances oil production and visibly reduces the appearance of pores. It exfoliates the outer, dead layers of skin. At the same time, it stimulates the growth of new cells, helping to give you beautiful, radiant, youthful-looking skin. It reduces the appearance of so-called age spots and reduces hyperpigmentation. Night Facial Essence has a wonderful renewing effect. It is an elegant and pleasant addition to your skincare routine. It enhances and speeds up the effects of nourishing ingredients. It is made with small molecules that penetrate the skin easily and deeply. This product contains 5% glycolic acid, enough to deliver its beneficial effects. It does not cause irritation and is also suitable for sensitive skin. It has exfoliating properties. It helps to soothe the skin and calm irritation, so that it can later tolerate other exfoliating products with a higher concentration of active ingredients. It is also excellent for skin with active acne.

If you don't mind, I'd also like to share a few tips that can help with problem skin. It's a good idea to change your pillowcase often. Hair fragments, dead skin cells, oil and impurities collect there, making it an ideal breeding ground for bacteria. A silk pillowcase is great (it has antibacterial properties), but ordinary cotton works well too. I recommend changing it twice a week. It's also a good idea to have a separate small towel for your face. Don't rub your face with it; just gently press it against your skin to dry it. It's best to change it often too. Wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them. Please also check the make-up you usually use. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients... These clog the pores, making it harder for the skin to get rid of built-up oil, and can also contribute to inflammation and acne. We also offer a range of make-up and decorative cosmetics from Couleur Caramel on our website. It is a professional, high-quality and original collection of decorative cosmetics that combines pure natural ingredients with modern technology. A regular drinking routine can also make a big difference. We recommend keeping a bottle of water close by and staying hydrated. This helps the body get rid of harmful substances.
Regular visits to a beautician are also important for acne and enlarged pores, as they can deal with them using deep cleansing. Definitely avoid touching your face with your fingers to prevent bacteria from getting onto your skin, and I really, really don't recommend squeezing spots at home, as this will only make your skin worse. Beauticians have specialist techniques for removing acne and know exactly how to treat each type, so I would definitely trust a good, experienced and skilled beautician :-)

Please try this complete routine, as I've recommended, and I'm sure your skin will improve :-) If you like, you can place an order for anything that caught your eye and add a note with everything else I've recommended. We'll lovingly include samples in your parcel so you can try them and see what suits your skin best.
If you don't want to place an order, we can send you some samples to try for now, so you can find out what suits your skin and works well for it.
If you have any questions, please write to me. I'm here for you and look forward to hearing from you.

Wishing you a lovely rest of the day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

Good day,

We’re delighted that there’s such a demand for natural cosmetics, creating space for brands that focus on natural cosmetics and topics such as sustainability, organic farming and zero waste... We’ve tried Ponio shampoo bars, which are great, as well as shampoos from Carpathia Herbarium. We haven’t had the chance to try many other brands, as our own cosmetics meet all our needs. 

Thank you for your question. If you have any others, we’re here for you.
Have a lovely day :-)
Kind regards
Daniela DUCLIA natural

A very lovely good day to you, dear Renátka,

Thank you so much for your lovely message; we really appreciate it. If you don’t mind, I’ll give you some comprehensive advice, step by step, for healthy skin :-)

Cleansing is essential to skincare, and it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Gentle cleansing removes dry, flaky patches and can help remove blackheads. It’s best to cleanse your skin without soap or alcohol to avoid over-drying it, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or a product containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which are substances from the saponin group, found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic facial lotion with cleansing and toning effects, suitable for all skin types. It maintains the skin’s pH, stimulates the skin’s natural renewal processes and has anti-inflammatory effects. Then gently wash and massage your face with the Soap Nuts facial cleansing gel. It’s a light, caring gel. It cleanses the skin effectively yet gently, while also providing intensive care and hydration. It cleanses the skin deeply, removing impurities and excess oil without drying it out. Apply it to dry skin with dry hands. The third step is rose water, which hydrates and tones.

We consider regular exfoliation a very important step for this type of skin. We’ve expanded our range with a series of peels and masks containing AHA acids, at professional salon level. We particularly recommend the following: DEEP PEEL WITH DOUBLE ACTION – combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse the pores, removing built-up oil and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and gives it a more even tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without damaging it. They massage the skin, gently stimulating circulation and cleansing it. A carefully balanced blend of essential oils refreshes and purifies. You can use it 2–3 times a week. Exfoliation is a beauty treatment designed to restore radiance and vitality to the skin. The skin renews itself over time. It creates new cells, which move through the layers of the skin to its surface, where they harden. Dead, hardened and old cells affect the skin’s appearance, leaving it tired, grey and dull. This peel brings the skin back to life in just “a minute”. It also boosts circulation and improves the skin’s condition and colour. The peel cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly.

After using the peel, we recommend the REJUVENATING MASK WITH GLYCOLIC AND HYALURONIC ACID. This intensive, highly effective mask is ideal for revitalising, firming and renewing the skin. It softens the appearance of wrinkles and visibly regenerates the skin. Daisy extract helps promote an even skin tone. Glycolic and hyaluronic acids give the skin suppleness and a plump, hydrated appearance. Glycolic acid removes dead skin cells and deeply repairs the skin. It acts like a funnel, enabling the rapid transport of active ingredients into the deepest layers of the skin. It significantly helps hyaluronic acid bind to skin cells, allowing it to fill the spaces between cells and hydrate the skin. You can alternate between these masks and see which combination works best for your skin. Face masks have intensive nourishing as well as cleansing properties. They deeply cleanse pores, replenish the skin’s moisture and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the outermost layer to swell, smoothing out unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect. Before using a mask, we recommend a patch test – try a little on the skin near your ear, below your temple. Keep an eye on your skin’s reaction: a slight tingling or redness, and even some peeling later on, is perfectly fine; the acids are at work :-) However, if you experience intense burning or itching, please use the mask on a different day from the peel, and that should be fine. Alternatively, we can send you samples of this mask and the Hydrating Mask to try, so you can see which one you prefer and choose accordingly :-)

Of our creams, the Exclusive collection will be best for your face. It’s a collection that restores radiance, firmness and elasticity to mature skin. Step by step, it combines different ways of revitalising and rejuvenating the skin, renewing every layer. It provides a protective barrier for the skin, improves its tone and plumps it, while reducing inflammation that causes skin damage. It shapes facial contours and helps firm loose, sagging skin. Thanks to its active ingredients, the products help even out and soften pigmentation.

For dark circles under the eyes, our proven Night Eye Cream with Caffeine is excellent. This rich, nourishing cream, packed with caffeine and with a lovely coffee scent, helps reduce and prevent puffiness around the eyes. The cream stimulates and restores cell structure, helping improve blood circulation for healthier, younger-looking skin around the eyes. It boosts circulation in the skin to brighten dark circles under the eyes.

For extra care, I recommend our new product: the Day and Night Facial Essences. The powerful Day Facial Essence with vitamin C is rich in antioxidants, which visibly firm and brighten the skin and significantly improve the signs of photoageing. The formula is based on a powerful antioxidant complex and the exceptionally rare ingredient raykami. The Day Essence firms the skin and brightens its appearance, minimises visible signs of photoageing and protects the skin from pollution and other environmental stressors. Apply it to cleansed skin every morning, followed by your serum and favourite cream. The Night Facial Essence has a wonderful renewing effect. It’s an elegant, pleasant addition to your skincare routine. It boosts and speeds up the effects of nourishing ingredients. It is made up of small molecules that penetrate the skin easily and deeply. It contains low-molecular-weight hyaluronic acid, which penetrates into the deeper layers. The glycolic acid present creates an effective “funnel” for the hyaluronic acid – both acids work at a cellular level. Their effects are visible after just a few uses. Apply it to cleansed skin in the evening, 2–3 times a week. Don’t apply any cream afterwards; simply leave it to work overnight.

When we introduce deep cleansing in the form of a peel, the skin is freed from the top hardened layer, made up of dead skin cells, oil and impurities, which is precisely what prevents creams from penetrating deeper into the skin. The skin can then look dry and dull. Creams applied to skin that has been cleansed in this way can sink into the deeper layers of the skin, allowing the active ingredients to work where they’re needed. Over time, this also helps even out pigmentation. If you’d also like a specific product for pigmentation spots, I highly recommend our new product from the PLUS range – FOR PIGMENTATION SPOTS. This highly concentrated specialist product reduces excess pigmentation by regulating the production of melanin (skin pigment), which is controlled by the enzyme tyrosinase. It supplies cells with energy, boosts circulation in the skin and inhibits the activity of tyrosinase, helping to give the skin a healthy, even tone. It contains AHA acids and a natural retinol alternative. Apply this product in the evening to thoroughly cleansed skin, either to specific areas or all over. Use it on its own or, if needed, follow with a serum or cream. You can use the product regularly, 2–3 times a week, or as an intensive course to depigment and brighten the skin. It is not suitable for use during the summer months or before sun exposure; it’s best applied as part of your evening skincare routine.

For wrinkles, PLUS – ANTI-WRINKLE is very effective. Just a few drops of this highly concentrated rejuvenating product stimulate your skin’s own collagen production and increase hyaluronic acid levels. The combination of glycolic acid, precious peptides and a natural retinol alternative works wonders to improve the skin’s texture, soften lines and wrinkles and firm sagging skin. It gives the skin a beautifully even tone. Apply the product to thoroughly cleansed skin in the evening, either to specific areas or all over, 2–3 times a week. Use it on its own or, if needed, follow with a serum or cream. You can use it regularly or as an intensive course. If using the product as an intensive treatment on a specific area, we recommend not applying cream over it, so that the product stays as concentrated as possible. Avoid exposure to sunlight after use.

If you’d like, you can place an order for anything that has caught your eye and simply write everything else I’ve recommended in the notes. We’ll lovingly add samples to your parcel so you can try them and see what works best for your skin. If you have any questions, please get in touch. I’m here for you and look forward to hearing from you.
Have a lovely day
Best wishes
Daniela DULCIA natural
poradna@dulcia.sk

A very good day to you, dear Janka,

Thank you for your trust. If you don’t mind, I’ll guide you through the steps one by one, for healthy skin, so that we can build a complete picture of how to care for your skin.

Cleansing is essential to skincare. It’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and can help to remove blackheads. It’s best to cleanse without soap or alcohol, to avoid excessive dryness, which can instead encourage the skin to produce more sebum. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. To remove make-up, I definitely recommend the NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time has come to improve its formula with a make-up removing ingredient that even removes waterproof make-up. The two-phase facial make-up remover removes all impurities and sebum trapped in the pores from the skin’s surface. It removes make-up easily. It’s suitable for all skin types, including very sensitive and acne-prone skin. It’s gentle and causes no irritation. It also acts as an emollient and prevents dehydration. It’s non-irritating and suitable even for very sensitive and children’s skin. Then gently wash and massage your face with the Soap Nuts facial cleansing gel. The soap nut cleansing gel is a light, caring gel. It cleanses the skin effectively yet gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and sebum without drying it out. Cleansing is provided by very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory effects. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essential oils, the gel has disinfecting and antiseptic properties, with a gentle citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in and rinse off with water. And as the third step, use peppermint water, which hydrates and tones the skin and also has antibacterial properties. The smaller bottle comes with a spray nozzle, so you can use it at any time during the day to refresh your skin :-) You can use this gentle, mild cleansing routine that preserves the skin’s natural pH both morning and evening.️

We consider regular exfoliation a very important step for this type of skin. From our range, I recommend: DEEP EXFOLIATION WITH A DUAL EFFECT. It combines mechanical and chemical exfoliation. The active ingredients deeply cleanse pores, remove accumulated sebum and dead skin cells, and improve hydration and firmness. The exfoliator evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without damaging it. They massage the skin, gently stimulate circulation and cleanse it. A carefully balanced blend of essential oils refreshes and disinfects. You can use it 2–3 times a week. Exfoliation is a beauty treatment designed to restore the skin’s radiance and vitality. The skin renews itself over time. It creates new cells that move through the layers of the skin to its surface, where they become keratinised. Dead, hardened, old cells detract from the skin’s appearance, making it look tired, grey and dull. Exfoliation brings the skin back to life in “a minute”. It also boosts circulation and improves the skin’s condition and colour. Exfoliation cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. The active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly. If your skin is more sensitive, you can try gently diluting the exfoliator with the Soap Nuts gel in a 1:1 ratio. Later, once your skin has got used to this type of care, you can use the exfoliator on its own. Please do let me know if you also have inflamed acne, as in that case we’ll need to choose a gentler exfoliator without grains, based on enzymes. You could also send me a photo of your face so we can make sure..

After exfoliating, use the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It helps minimise inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It’s gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess sebum that has built up in the pores. You can use this mask after exfoliating, so 2–3 times a week as well. Face masks have an intensive nourishing and cleansing effect. They deeply cleanse pores, replenish essential moisture and reduce the formation of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead surface layer of skin. They cause the cells in the horny layer to swell and smooth out unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and calm inflammation. They reduce wrinkle formation and have a relaxing effect. 

For immediate care of localised acne, the best choice is our new product from the Dulcia Plus range – PLUS – ANTI-ACNE. This concentrated product reduces acne, cleanses and tightens pores, while soothing the skin and balancing its microbiome. Thanks to the combination of AHA acids, niacin and anisic acid, it removes the hardened part of the skin, helping sebum to escape from the pores. It works intensively against acne-causing bacteria and reduces existing inflammation. The combination of azelaic acid and zinc works on hormonal acne. Our popular Zinc Ointment should also help. Zinc is antibacterial, fights the spread of bacteria, suppresses inflammation and pus formation. It soothes irritated skin and speeds up the regeneration process, leaving a delicate protective film. You can apply it locally in the morning under make-up, for example, or locally at night. Alternatively, use it once a week as an overnight mask.

For daytime use, I recommend the Q10 AND FRUIT FACE CREAM – CLEANSING COMPLEX. Packed with nutrients, vitamins and antioxidants from fruit, the cream helps give the skin a radiant, youthful appearance. Its unique combination of ingredients also helps draw toxins out of the skin and remove them. It’s intended more for oily skin. I’d send you a sample to try first, as it really does help with problem skin.
It contains the CLEANSING COMPLEX. Active ingredients from black cumin, magnolia, manuka and chaulmoogra have antimicrobial properties and help minimise inflammation in the skin.
• Has antimicrobial properties against P. acnes bacteria
• Helps minimise inflammation in combination skin
• Reduces comedones, pustules and spots
• Regulates sebum production
• Powerful antioxidant

For your night-time routine, I recommend the Aloe Vera and Silk Cream, which contains ingredients that fight bacteria. Aloe vera has a mild anaesthetic effect. Thanks to its rich composition, it boosts circulation right down to the deepest layers of the skin. Silk proteins are similar to the proteins found in human skin. They strengthen the skin’s protective barrier and penetrate into its deeper layers. They work like tiny sponges, optimally regulating the skin’s water reserves and binding moisture. This cream is ideal for the T-zone.

Under your creams, morning and evening, I recommend the Collagen Hydrating Serum. It gives the skin an extra dose of hydration and helps retain moisture, keeping it supple and youthful-looking. The hydrating serum is an excellent moisture regulator throughout the day. It regulates sebum production in the skin and refines pores. It absorbs quickly, brightens the complexion and gives it the energy and freshness it needs. It’s suitable for all skin types and all ages. Combined with a suitable cream, it’s an effective ally in the fight against wrinkles. It’s particularly suitable for oily and combination skin, as well as problem skin prone to acne, as it provides much-needed hydration, helps reduce inflammation and relieves irritation. The serum has a light, fluid texture, so it absorbs into the skin immediately and allows the active ingredients to penetrate easily. The Hydrating Serum combines rose water, aloe vera, precious marula oil, collagen and vitamins E and F.

Two to three times a week, in the evening on cleansed skin, I recommend the Night Facial Essence. The concentrated essence penetrates deep into the skin and works overnight. It renews the skin, supports its natural repair functions and fights the signs of ageing. It evens out uneven pigmentation, mattifies the skin, balances sebum production and visibly minimises pores. It exfoliates the outer layer of dead skin. At the same time, it stimulates the growth of new cells to leave the skin looking beautiful, radiant and youthful. It helps reduce the appearance of so-called age spots and reduces hyperpigmentation. The Night Facial Essence has a wonderful renewing effect. It’s an elegant and pleasant addition to your skincare routine. It boosts and speeds up the effects of nourishing ingredients. It’s made up of small molecules that penetrate the skin easily and deeply. This product contains 5% glycolic acid, which is enough to provide its beneficial effects. It doesn’t cause irritation and is suitable for sensitive skin, too. It has exfoliating properties. It helps soothe the skin and calm irritation, so that later it can tolerate other exfoliating products with a higher concentration of active ingredients. It’s also excellent for skin with active acne.

If you don’t mind, I’d also like to share a few tips that can help with problem skin. It’s a good idea to change your pillowcase often. Strands of hair, dead skin cells, sebum and dirt collect on it, creating an ideal breeding ground for bacteria. A silk pillowcase is ideal (it has antibacterial properties), but ordinary cotton works well too. I recommend changing it as often as twice a week. It’s also a good idea to have a separate small towel for your face. Don’t rub your face with it; just gently press it against the skin to dry it. It’s best to change it often, too. Wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them. Please also check the make-up you usually use. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of built-up sebum. This can also contribute to inflammation and acne. We also offer a range of make-up and decorative cosmetics by Couleur Caramel on our website. It features a professional, high-quality and original collection of decorative cosmetics that combines pure natural ingredients with modern technology. A regular fluid intake can make a big difference, too. We recommend always keeping a bottle of fresh water to hand and staying hydrated. This helps the body get rid of harmful substances.. 
Regular visits to a beauty therapist are also important if you have acne and enlarged pores. They can treat these with a deep cleanse. Definitely avoid touching your face with your fingers, to prevent bacteria getting onto your skin. I really, really don’t recommend squeezing spots at home, as this will only make your skin worse.. Beauty therapists have special techniques for removing acne and know exactly how to treat each type. I’d definitely put myself in the hands of a good, trusted and skilled beauty therapist :-)

All our products are suitable for expectant and breastfeeding mothers. We’re mums ourselves here at Dulcia, and we always bear this in mind when developing new products :-)

Please try this complete routine as I’ve recommended, and I’m sure your skin will improve :-) If you’d like, you can place an order for anything that caught your eye and write everything else I recommended in the notes. We’ll lovingly add it to your parcel as samples, so you can try them and see what suits your skin best.
If you don’t want to place an order, we can send you some samples to try for now, so you can find out what suits your skin and works well for it.
If you have any questions, please do get in touch. I’m here for you and look forward to hearing from you.

Have a lovely day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

Have a lovely day, dear Veronika,

You can use the brush together with the Soap Nut Gel. We don’t recommend using it often, as it also removes the skin’s protective layer – its barrier – which is something we want to preserve. Dry skin can also be caused by disrupting this barrier too often. Alternatively, you can use it with an exfoliant twice a week.

We recommend the Hydrating Mask, and the Zinc Ointment for spot treatment of acne. The Hydrating Cream Mask provides intense hydration and helps restore the skin’s elasticity. It leaves your skin feeling soft and smooth, replenishes its moisture and gives it a lovely scent. Your skin feels softer, plumper and firmer to the touch. The mask supports skin cell regeneration and reduces fine lines and wrinkles. It helps soothe skin stressed by external factors and protects its health and beauty. It provides intensive care for dehydrated skin that has lost its elasticity. It leaves your skin feeling soft and smooth, replenishes its moisture and gives it a lovely scent. The Hydrating Mask restores the skin’s natural radiance. It also cleanses and softens the skin. It helps smooth expression lines and combat wrinkles. Rich in antioxidants and vitamins, it firms and refreshes the skin with its harmonious scent. It maintains the skin’s pH, stimulates regeneration and has anti-inflammatory effects. It keeps the skin smooth and supple. Shea butter, which is high in fatty acids, penetrates the deeper layers of the skin, softening and strengthening it. It supports collagen production, helping to prevent wrinkles and other signs of ageing. Jojoba oil provides thorough care for dry, sensitive and cracked skin. It also helps maintain its elasticity and supports skin cell renewal and regeneration.

You can apply the Zinc Ointment to affected areas in the evening to help treat and heal them. In summer, you can use the Light Hydrating Cream during the day; for cooler weather, try the Marula Cream.

If you’d like, we’d be happy to send you some samples so you can try them and see what suits you. Just send us your address :-)

I look forward to hearing from you. Have a lovely rest of your day.

Kind regards,
Daniela DULCIA natural

A very lovely good day to you, dear Dominika,

Thank you for your trust. If you don’t mind, I’ll advise you step by step on how to achieve healthy skin, so that we can take a comprehensive approach to caring for your skin.

Cleansing is essential to skin care. It’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and can also help to remove blackheads. It’s best to cleanse your skin without soap or alcohol to avoid over-drying it, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which belong to the saponin group and can also be found in cleaning products, for example. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. To remove make-up, I definitely recommend the NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time had come to improve its formula by adding a make-up removing ingredient that even removes waterproof make-up. The two-phase facial make-up remover cleanses the skin’s surface of all impurities and oil trapped in the pores. It removes make-up easily. It’s suitable for all skin types, including very sensitive and acne-prone skin. It’s gentle and doesn’t cause any irritation. It also acts as an emollient and prevents dehydration. It’s non-irritating and suitable even for very sensitive and children’s skin. Then gently wash your face and massage it with Soap Nuts Facial Cleansing Gel. The cleansing gel with soap nuts is a light, caring gel. It cleanses the skin effectively yet gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and oil without drying it out. The cleansing is provided by very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory properties. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfecting and antiseptic properties, with a gentle citrus-floral scent of freshness. Apply it to dry skin with dry hands, massage in and rinse off with water. The third step is mint water, which hydrates and tones the skin and is also antibacterial. The smaller bottle has a spray nozzle, so you can use it at any time of day to refresh your skin :-) You can use this gentle, mild cleansing routine, which preserves the skin’s natural pH, morning and evening.

We consider regular exfoliation a very important step for this type of skin. From our range, I recommend: DEEP PEEL WITH A DOUBLE ACTION. It combines mechanical and chemical exfoliation. The active ingredients deeply cleanse the pores, removing built-up oil and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and gives it a more even tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without damaging it. They massage the skin, gently stimulate circulation and cleanse it. A carefully balanced blend of essential oils refreshes and disinfects. You can use it 2-3 times a week. Exfoliation is a beauty treatment designed to restore the skin’s radiance and vitality. After a certain period, the skin renews itself. It creates new cells, which move through the layers of the skin to the surface, where they harden. Dead, hardened and old cells dull the complexion, making it look tired, grey and lifeless. In just “a minute”, exfoliation brings the skin back to life. It also boosts circulation and improves its condition and colour. Exfoliation cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. The active ingredients penetrate into the deeper layers more quickly, allowing them to nourish the skin thoroughly. If your skin is more sensitive, you can try gently diluting the peel with Soap Nuts Gel at a ratio of 1:1. Later, once your skin has got used to this kind of care, you can use the peel on its own. Please let me know if you also have inflamed acne; in that case, we’ll need to choose a gentler, grain-free enzyme peel. You can also send me a photo of your face so we can make sure.

After exfoliating, use the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It minimises inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It’s gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess oil trapped in the pores. You can use this mask after exfoliating, so 2-3 times a week as well. Face masks have intensive nourishing as well as cleansing properties. They deeply cleanse pores, replenish the skin’s moisture and reduce the appearance of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skin care routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead layer of skin. They cause the cells in the horny layer to swell and smooth out uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect.

For first aid on localised acne, our new product from the Dulcia Plus range is the best choice: PLUS – ANTI-ACNE. This concentrated product reduces acne, cleanses and tightens pores, while soothing the skin and balancing its microbiome. Thanks to a combination of AHA acids, niacin and anisic acid, it removes the hardened part of the skin, helping oil to escape from the pores. It works intensively against acne-causing bacteria and reduces existing inflammation. The combination of azelaic acid and zinc works on hormonal acne. Our popular Zinc Ointment should also help. Zinc is antibacterial, fights the spread of bacteria, suppresses inflammation and pus formation. It soothes irritated skin and speeds up regeneration, leaving a delicate protective film. You can apply it locally in the morning under make-up, or locally at night. Alternatively, use it once a week as an overnight mask.

For daytime use, I recommend the FRUIT AND Q10 FACIAL CREAM – CLEANSING COMPLEX. Packed with nutrients, vitamins and antioxidants found in fruit, this cream helps give the skin a radiant, youthful appearance. Its unique combination of ingredients also helps remove toxins from the skin. It’s intended more for oily skin. I’d send you a sample to try first, as it’s really helpful for problem skin.
It contains a CLEANSING COMPLEX – Active ingredients from black cumin, magnolia, manuka and chaulmoogra have antimicrobial properties and minimise inflammation in the skin.
• Has antimicrobial properties against P. acnes bacteria
• Minimises inflammation in combination skin
• Reduces comedones, pustules and spots
• Regulates sebum production
• Powerful antioxidant

For night-time care, I recommend the Aloe Vera and Silk Cream, which contains ingredients that fight bacteria. Aloe vera has a mild anaesthetic effect. Thanks to its rich formula, it boosts circulation right down to the deepest layers of the skin. Silk proteins are similar to the proteins found in human skin. They strengthen the skin’s protective barrier and penetrate into its deeper layers. They work like tiny sponges, optimally regulating the skin’s water reserves and binding moisture. This cream is ideal for the T-zone.

Under your cream, morning and evening, I recommend the Collagen Hydrating Serum. It gives the skin an extra boost of hydration and locks in moisture, helping the skin stay supple and youthful-looking. The Hydrating Serum is an excellent moisture regulator for the skin throughout the day. It regulates sebum production and refines pores. It absorbs quickly, brightens the complexion and gives it the energy and freshness it needs. It’s suitable for all skin types and all ages. Combined with a suitable cream, it’s an effective ally in the fight against wrinkles. It’s also especially suitable for oily and combination skin, as well as problem skin prone to acne, as it provides much-needed hydration, helps reduce inflammation in the skin and relieves irritation. The serum has a light, fluid texture, so it absorbs instantly into the skin and allows the active ingredients to penetrate easily. The Hydrating Serum combines rose water, aloe vera, precious marula oil and collagen, vitamins E and F.

2-3 times a week, in the evening, I recommend applying the Night Facial Essence to cleansed skin. The concentrated essence penetrates deep into the skin, where it works overnight. It renews the skin, stimulates its natural repair functions and fights the signs of ageing. It evens out skin tone, mattifies, balances sebum production and visibly minimises pores. It exfoliates the outer, dead layers of skin. At the same time, it stimulates the growth of new cells, helping to create a beautiful, radiant and youthful complexion. It reduces the appearance of so-called age spots and reduces hyperpigmentation. The Night Facial Essence has a wonderful renewing effect. It’s an elegant and pleasant addition to your skin care routine. It enhances and speeds up the effects of nourishing ingredients. It’s made up of small molecules that penetrate the skin easily and deeply. This product contains 5% glycolic acid, which is enough to deliver its beneficial effects. It doesn’t cause any irritation and is also suitable for sensitive skin. It has exfoliating properties. It helps soothe the skin and calm irritation, preparing it to tolerate other exfoliating products with higher concentrations of active ingredients. It’s also excellent for skin with active acne.

If you don’t mind, I’ll also share a few tips that can help with problem skin. It’s a good idea to change your pillowcase often. Hair fragments, dead skin cells, oil and dirt collect on it, making it a great breeding ground for bacteria. Silk is a great choice for a pillowcase (it has antibacterial properties), but regular cotton works well too. I recommend changing it twice a week. It’s also a good idea to have a separate small towel for your face. Don’t rub your face with it; simply press it gently against your skin to dry it. It should also be changed often. Wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them. Please take a look at the make-up you usually use, too. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of built-up oil. This can also contribute to inflammation and acne. We also offer a range of colour cosmetics and make-up from Couleur Caramel on our website. It’s a professional, high-quality and original collection of colour cosmetics that combines pure natural ingredients with modern technology. A regular water intake can also make a big difference. We recommend keeping a bottle of fresh water close at hand and staying hydrated. This helps the body get rid of harmful substances. Peppermint tea is also great, for example (but be careful not to drink too much or for too long), as it helps balance hormones and can therefore help with problem skin too.
Regular visits to a beauty therapist are also important for acne and enlarged pores, as they can deal with them by deeply cleansing the skin. Definitely avoid touching your face with your fingers to prevent bacteria from getting onto the skin, and I really don’t recommend squeezing spots at home, as it will only make your skin worse. Beauty therapists have special techniques for removing acne and know exactly how to treat each type, so I’d definitely put your trust in a good, trusted and skilled beauty therapist :-)
A gentle lymphatic drainage massage can also be very helpful for these under-the-skin bumps, gradually bringing them “higher” to the surface of the skin, where we can treat them with the recommended routine. Warm compresses on the skin may also help.

It may also be worth keeping an eye on what you eat or having a test to see whether you could be reacting to an ingredient in your food. The body can react this way, too.
It’s really important to cleanse your skin very thoroughly and exfoliate it regularly, and to use our mud mask to cleanse and minimise pores. It may be a longer journey, but it’s the best investment in yourself, and we believe that together we can help your skin become just the way you want it.

Please try the complete routine I’ve recommended, and I’m sure your skin will improve :-) If you’d like, you can place an order for anything that caught your eye and simply add everything else I recommended to the order notes. We’ll lovingly include it in your parcel as samples, so you can try them and see what suits your skin best.
If you don’t wish to place an order, we can at least send you some samples to try for now, so you can find out what your skin likes and responds well to.
If you have any questions, please write to me. I’m here for you and look forward to hearing from you.

Wishing you a lovely day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

A very lovely good day to you, dear Ivetka,

Thank you for your trust. If you don't mind, I'll guide you through things gradually, step by step, towards healthy skin, so we can build a complete picture of how to care for your skin.

Cleansing is essential to skincare. It's important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to clear blackheads. It's best to cleanse without soap or alcohol to avoid excessive dryness, which can instead encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I don't recommend cleansing with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, substances from the saponin group that are also found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. To remove make-up, I definitely recommend the NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time had come to improve its formula with a make-up removing ingredient that even removes waterproof make-up. The two-phase facial make-up remover clears the skin's surface of all impurities and oil trapped in the pores. It removes make-up with ease. It's suitable for all skin types, including very sensitive and acne-prone skin. It's gentle and causes no irritation. It also acts as an emollient and helps prevent dehydration. It's non-irritating and suitable for very sensitive and children's skin, too. Then gently wash and massage your face with the Soap Nuts facial cleansing gel. The soap nut cleansing gel is a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and oil without drying it out. Cleansing is provided by very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory effects. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essential oils, the gel has disinfectant and antiseptic properties and a gentle citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in and rinse off with water. And as a third step, use mint water, which hydrates and tones the skin and also has antibacterial properties. The smaller bottle comes with a spray nozzle, so you can use it at any time of day to refresh your skin :-) This gentle, kind cleansing routine, which preserves the skin's natural pH, can be used morning and evening.️

We consider regular exfoliation a very important step for this skin type. From our range, I recommend: DEEP PEEL WITH DOUBLE ACTION – it combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse pores, removing accumulated oil and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead outer layer of skin without causing damage. They massage the skin and gently stimulate circulation as they cleanse. A carefully balanced blend of essential oils refreshes and disinfects. You can use it 2–3 times a week. Exfoliation is a beauty treatment designed to restore radiance and vitality to the skin. After a certain period, the skin renews itself. It creates new cells that move through the layers of the skin to the surface, where they form a hardened layer. Dead, hardened and old cells affect the skin's appearance, making it look tired, grey and dull. A peel brings the skin back to life in “a minute”. It also boosts circulation and improves the skin's condition and colour. Exfoliation cleans and opens the pores. That's why it's a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients penetrate more quickly into the deeper layers, allowing them to nourish the skin thoroughly. If your skin is more sensitive, you could try gently diluting the peel with the Soap Nuts gel in a 1:1 ratio. Later, once your skin has got used to this type of care, you can use the peel on its own. Please do let me know if you also have inflamed acne; in that case, we need to choose a gentler, grain-free enzyme peel. You could also send me a photo of your face, so we can make sure..

After exfoliating, apply the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It reduces inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It's gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess oil that has built up in the pores. You can use this mask after exfoliating, so also 2–3 times a week. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the horny layer to swell and even out the skin's surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect. 

If you have problem skin with acne, I recommend the following:

For first aid on localised acne, our new product from the Dulcia Plus range is the best choice: PLUS – ANTI-ACNE. This concentrated product reduces acne, cleanses and tightens pores, while soothing the skin and balancing its microbiome. Thanks to a combination of AHA acids, niacin and anisic acid, it removes the hardened layer of skin, helping to release oil from the pores. It acts intensively against acne-causing bacteria and reduces existing inflammation. The combination of azelaic acid and zinc works on hormonal acne. Our popular Zinc Ointment should also help. Zinc is antibacterial, fights the spread of bacteria, suppresses inflammation and pus formation. It soothes irritated skin and speeds up the regeneration process, leaving a delicate protective film. You can apply it locally, for example, in the morning under make-up or locally at night. Alternatively, use it once a week as an overnight mask for the whole face.

For daytime use, I recommend the FRUIT AND Q10 FACE CREAM – CLEANSING COMPLEX. Packed with nutrients, vitamins and antioxidants from fruit, this cream helps give the skin a radiant, youthful appearance. Its unique combination of ingredients also helps draw toxins out of the skin and remove them. It's intended more for oilier skin. I would send you a sample to try first, as it's genuinely very helpful for problem skin.
It contains CLEANSING COMPLEX – Active ingredients from black cumin, magnolia, manuka and chaulmoogra have antimicrobial properties and minimise inflammation in the skin.
• Antimicrobial properties against P. acnes bacteria
• Minimises inflammation in combination skin
• Reduces comedones, pustules and spots
• Regulates sebum production
• Powerful antioxidant

For your night-time routine, I recommend the Aloe Vera and Silk Cream, which contains ingredients that fight bacteria. Aloe vera has a mildly anaesthetic effect. Thanks to its rich formula, it boosts circulation right down to the deepest layers of the skin. Silk proteins are similar to the proteins found in human skin. They strengthen the skin's protective barrier and penetrate into the deeper layers. They work like tiny sponges, optimally regulating the skin's water reserves and binding moisture. This cream is ideal for the T-zone.

Under your creams, morning and evening, I recommend the Collagen Hydrating Serum. It gives your skin an extra boost of hydration and helps it retain moisture, keeping it supple and youthful-looking. The hydrating serum is an excellent moisture regulator throughout the day. It regulates oil production in the skin and refines pores. It absorbs quickly, brightens the complexion and gives it the energy and freshness it needs. It's suitable for all skin types and ages. Combined with a suitable cream, it's an effective ally in the fight against wrinkles. It's especially suitable for oily and combination skin, as well as problem skin prone to acne, as it provides much-needed hydration, helps reduce inflammation and soothes irritation. The serum has a light, fluid texture, so it's absorbed immediately, allowing active ingredients to penetrate the skin with ease. The hydrating serum is made with a combination of rose water, aloe vera, precious marula oil, collagen, and vitamins E and F.

2–3 times a week, in the evening, I recommend applying the Night Facial Essence to cleansed skin. The concentrated essence penetrates deep into the skin, where it works overnight. It renews the skin, supports its natural repair functions and fights signs of ageing. It evens out skin tone, mattifies, balances oil production and visibly minimises pores. It exfoliates the outer, already-dead layers of skin. At the same time, it stimulates the growth of new cells for a beautiful, radiant, youthful complexion. It helps reduce the appearance of so-called age spots and reduces hyperpigmentation. The Night Facial Essence has a wonderful renewing effect. It's an elegant and pleasant addition to your skincare routine. It enhances and speeds up the effects of nourishing ingredients. It's made up of small molecules that penetrate the skin easily and deeply. This product contains 5% glycolic acid, enough to deliver its beneficial effects. It causes no irritation and is also suitable for sensitive skin. It has exfoliating properties. It helps soothe the skin and calm irritation, preparing it to tolerate other exfoliating products with a higher concentration of active ingredients. It's also excellent for skin with active acne.

If you don't mind, I'd also like to share a few tips that can help with problem skin. It's a good idea to change your pillowcase often. Strands of hair, dead skin cells, oil and dirt collect on it, making it a great breeding ground for bacteria. A silk pillowcase is ideal (it has antibacterial properties), but ordinary cotton works well too. I recommend changing it twice a week. It's also a good idea to keep a separate towel for your face. Don't rub your face with it; just gently pat it against your skin to dry it. It's best to change it often, too. Wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you could also iron them. Please also check the make-up you usually use. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of built-up oil. They can also contribute to inflammation and acne. We also offer Couleur Caramel make-up and decorative cosmetics on our website. It features a professional, high-quality and original collection of decorative cosmetics that combines pure natural ingredients with modern technology. Drinking enough water regularly can also make a big difference. We recommend keeping a bottle of plain water close by and staying hydrated. This helps the body get rid of harmful substances. Peppermint tea is also great, for example (but not in large amounts or over a long period); it helps balance hormones and can therefore help with problem skin too.. 
Regular visits to a beautician are also important for acne and enlarged pores. They can help with deep cleansing. Try not to touch your face, to avoid transferring bacteria to your skin, and I really, really don't recommend squeezing spots at home, as this can make your skin even worse.. Beauticians have special techniques for removing acne and know exactly how to deal with each type. I'd definitely trust a good, experienced and skilled beautician :-)
A gentle lymphatic drainage massage can also be very helpful for these under-the-skin bumps. It can gradually bring them “higher”, to the surface of the skin, where we can deal with them using the recommended skincare routine. Warm compresses on the skin may also help.

It may also be worth keeping track of what you eat or having a test to see whether this could be a reaction to an ingredient in your food; the body can react this way too..
Your skin really needs to be cleansed very thoroughly and exfoliated regularly, and you should use our mud mask to cleanse and minimise pores. It may be a longer battle, but it's the best investment in yourself, and we believe that together we'll achieve the skin you've been hoping for..

Please try the complete routine I've recommended, and I'm sure your skin will improve :-) If you wish, you can place an order for anything that caught your interest and, in the notes, please list everything else I've recommended. We'll lovingly add it to your parcel as samples, so you can try them and see what suits your skin best.
If you don't wish to place an order, we can send you some samples to try for now, so you can find out what works well for your skin.
If you have any questions, please write to me. I'm here for you and look forward to hearing from you.

Wishing you a lovely day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

A very good day to you, dear Marta,

Thank you for your trust. If you don't mind, I'll guide you through this step by step, so we can build a complete picture of how to care for your skin and help keep it healthy.

Cleansing is an essential part of skincare. It's important to cleanse your skin morning and evening before applying creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and can also help get rid of blackheads. It's best to cleanse without soap or alcohol to avoid over-drying the skin, which can actually encourage it to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don't recommend using micellar water or products containing alcohol to cleanse your skin. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants – substances from the saponin group that are also found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. To remove make-up, I definitely recommend the NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our Nourishing Facial Cleansing Emulsion has been part of our range since the very beginning and is one of your favourite products. The time came for us to improve its formula by adding a make-up removing ingredient that even removes waterproof make-up. The two-phase facial make-up remover removes all impurities and oil trapped in the pores from the surface of the skin. It removes make-up with ease. It's suitable for all skin types, including very sensitive and acne-prone skin. It's gentle and doesn't cause irritation. It also acts as an emollient and prevents dehydration. It's non-irritating and suitable for very sensitive and children's skin too. Next, gently wash and massage your face with Soap Nut Facial Cleansing Gel. The Soap Nut Cleansing Gel is a light, caring gel. It cleanses the skin effectively but gently while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and oil without drying it out. Cleansing is carried out by very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are natural sources of saponins and act as a gentle cleanser with antimicrobial and anti-inflammatory effects. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfecting and antiseptic properties and a delicate citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in and rinse off with water. And as the third step, use mint water, which hydrates and tones the skin and is also antibacterial. The smaller bottle comes with a spray nozzle, so you can use it at any time of day to refresh your skin :-) This gentle, mild cleansing routine preserves the skin's natural pH and can be used morning and evening.️

We consider regular exfoliation a very important step for this skin type. From our range, I recommend: DEEP DOUBLE-ACTION EXFOLIATOR – combines mechanical and chemical exfoliation. Its active ingredients deeply cleanse the pores, removing built-up oil and dead skin cells. They improve hydration and firmness. The exfoliator evens out pigmentation, brightens the skin and helps to even out its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead outer layer of skin without causing damage. They massage the skin, gently stimulate circulation and cleanse it. A carefully balanced blend of essential oils refreshes and disinfects. You can use it 2–3 times a week. Exfoliation is a beauty treatment designed to restore the skin's radiance and vitality. After a certain period, the skin renews itself. It produces new cells that move through the layers of skin to the surface, where they become keratinised. Dead, hardened, old cells affect the appearance of the skin, leaving it tired, grey and dull. The exfoliator brings the skin back to life in “a minute”. It also boosts circulation and improves the skin's condition and colour. Exfoliation cleanses and opens the pores. That's why it's a good idea to apply a face mask or your favourite Dulcia natural product afterwards. The active ingredients penetrate into the deeper layers more quickly, allowing them to nourish the skin thoroughly. If your skin is more sensitive, you can try gently diluting the exfoliator with Soap Nut Gel in a 1:1 ratio. Later, once your skin has got used to this type of care, you can use the exfoliator on its own. Please do let me know if you also have inflamed acne. In that case, we should choose a gentler, grain-free enzyme exfoliator. You could also send me a photo of your face so we can make sure.

After exfoliating, apply the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It minimises inflammatory processes, draws out surface toxins and impurities, promotes skin renewal and speeds up healing after acne. It softens the skin and improves its overall appearance. It's gentle enough for sensitive skin too. It helps to balance acne and absorb excess oil accumulated in the pores. You can use this mask after exfoliating, so 2–3 times a week as well. Face masks have an intensive nourishing effect, as well as cleansing properties. They deeply cleanse the pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the horny layer to swell, smoothing out unevenness on the skin's surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect. We developed these two products using AHA acids (exfoliator) as part of professional, salon-quality skincare.

As a first aid treatment for localised acne, the best choice is our new product from the Dulcia Plus range – PLUS – ANTI-ACNE. This concentrated product reduces acne, cleanses and tightens pores, while soothing the skin and balancing its microbiome. Thanks to its combination of AHA acids, niacin and anisic acid, it removes the hardened layer of skin, helping to release oil from the pores. It works intensively against acne-causing bacteria and reduces existing inflammation. The combination of azelaic acid and zinc works on hormonal acne. Our popular Zinc Ointment should also help. Zinc is antibacterial, helps prevent the spread of bacteria, reduces inflammation and pus, soothes irritated skin and speeds up the skin's renewal process, leaving a delicate protective film. You can apply it locally under make-up in the morning, for example, or locally at night. Alternatively, use it once a week as an overnight mask.

For daytime use, I recommend the FRUIT AND Q10 FACIAL CREAM – CLEANSING COMPLEX. Packed with the nourishing ingredients, vitamins and antioxidants found in fruit, this cream gives the skin a radiant, youthful appearance. Its unique combination of ingredients also helps draw out and remove toxins from the skin. It's intended for oilier skin, so I'd send you a sample to try first, as it's really helpful for problem skin.
It contains a CLEANSING COMPLEX – active ingredients from black cumin, magnolia, manuka and chaulmoogra have antimicrobial properties and minimise inflammation in the skin.
• Has antimicrobial properties against P. acnes bacteria
• Minimises inflammation in combination skin
• Reduces comedones, pustules and spots
• Regulates sebum production
• Powerful antioxidant

For your night-time routine, I recommend the Aloe Vera and Silk Cream, which contains ingredients that fight bacteria. Aloe vera has a mild anaesthetic effect. Thanks to its rich composition, it boosts circulation right down to the deepest layers of the skin. Silk proteins are similar to the proteins found in human skin. They strengthen the skin's protective barrier and penetrate into its deeper layers. They work like tiny sponges, optimally regulating the skin's water reserves and binding moisture. This cream is ideal for the T-zone.

Under your creams, morning and evening, I recommend the Collagen Hydrating Serum. It gives the skin an extra boost of hydration and helps retain moisture, keeping it supple and youthful-looking. The Hydrating Serum is an excellent moisture regulator throughout the day. It regulates sebum production in the skin and refines pores. It absorbs quickly, brightens the complexion and gives it the energy and freshness it needs. It's suitable for all skin types and ages. When combined with a suitable cream, it's an effective ally in the fight against wrinkles. It's particularly suitable for oily and combination skin, as well as problem skin prone to acne, as it provides much-needed hydration, helps reduce inflammation and soothes irritation. The serum has a light, fluid texture, so it absorbs into the skin immediately and allows the active ingredients to penetrate easily. The Hydrating Serum is made with a combination of rose water, aloe vera, precious marula oil, collagen, and vitamins E and F.

2–3 times a week, I recommend applying the Night Facial Essence to cleansed skin in the evening. This concentrated essence penetrates deep into the skin, where it works overnight. It renews the skin, supports its natural repair functions and fights the signs of ageing. It evens out areas of uneven pigmentation, mattifies the skin, balances sebum production and visibly minimises pores. It exfoliates the outer layers of dead skin. At the same time, it stimulates the growth of new cells, helping to give you beautiful, radiant, youthful-looking skin. It helps reduce the appearance of so-called age spots and reduces hyperpigmentation. The Night Facial Essence has a wonderful renewing effect. It's an elegant and pleasant addition to your skincare routine. It boosts and speeds up the effects of nourishing ingredients. It's made up of small molecules that penetrate the skin easily and deeply. This product contains 5% glycolic acid, enough to deliver its beneficial effects. It doesn't cause irritation and is suitable for sensitive skin too. It has exfoliating properties. It helps soothe the skin and calm irritation, preparing it to tolerate other exfoliating products with higher concentrations of active ingredients. It's also excellent for skin with active acne.

If you don't mind, I'd also like to share a few tips that can help with problem skin. It's a good idea to change your pillowcase often. Hair fragments, dead skin cells, oil and impurities collect on it, making it an ideal breeding ground for bacteria. A silk pillowcase is great (it has antibacterial properties), but regular cotton works well too. I recommend changing it even twice a week. It's also a good idea to have a separate small towel for your face. Don't rub your face with it; just gently press it against your skin to dry it. It's also best to change it often. Wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and iron them too if you can. Please also check the make-up you usually use. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as they clog pores and prevent the skin from getting rid of built-up oil. They can also contribute to inflammation and acne. We also offer a range of make-up and decorative cosmetics from Couleur Caramel on our website. It features a professional, high-quality and original collection of decorative cosmetics that combines pure natural ingredients with modern technology. Drinking enough water regularly can also make a big difference. We recommend keeping a bottle of water close at hand and staying hydrated. This helps the body get rid of harmful substances. Peppermint tea is also great, for example (but be careful not to drink too much or for too long), as it helps balance hormones and can therefore help with problem skin too.
Regular visits to a beauty therapist are also important for acne and enlarged pores, as they can deal with them using deep cleansing. Definitely avoid touching your face with your fingers, to prevent transferring bacteria to your skin. I really, really don't recommend squeezing spots at home, as it can make your skin worse. Beauty therapists have special techniques for removing acne and know exactly how to treat each type. I'd definitely put your trust in a good, trusted and skilled beauty therapist :-)
It may also be worth keeping an eye on what you eat or getting tested to see whether you might be reacting to a particular ingredient in your food. The body can react this way too.
Your skin really needs to be cleansed thoroughly and exfoliated regularly, and you should use our mud mask to cleanse and minimise pores. It may be a longer journey, but it's the best investment you can make in yourself, and we're confident that together we'll help your skin become the way you've always wanted it to be.

Please try this complete routine as I've recommended, and I'm sure your skin will improve :-) If you'd like, you can place an order for anything that caught your eye and simply write in the notes everything else I've recommended. We'll lovingly include it in your parcel as samples, so you can try them and see what works best for your skin.
If you don't want to place an order, we can send you some samples to try for now, so you can find out what suits your skin and makes it feel good.
If you have any questions, please write to me. I'm here for you and look forward to hearing from you.

Wishing you a lovely day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

A very lovely good day to you, dear Zuzka,

Thank you for your message and for your support; we really appreciate it. I recommend using Soap Nut Gel every morning and evening – apply it to dry skin, massage it in and then rinse it off with water. Follow with a cream, or during the day you can use Collagen Hydrating Serum, which hydrates the skin and also has anti-inflammatory properties. At night, you can use Fruit Cream. If you have oily skin, you can tone it with Mint Water. There is also a smaller spray bottle, which you can use at any time during the day when your skin starts to get oily. It mattifies and softens the skin beautifully, and its great advantage is that it is antibacterial.

I recommend using the 2-in-1 Cleansing Mask and Scrub twice a week in the evening. It is designed to treat oily, blemish-prone skin with acne. It helps prevent comedones, acts as a natural antiseptic, cleanses blocked pores and then tightens them, removes excess sebum and loosens deeply embedded impurities. It has anti-inflammatory, antibacterial and antiseptic properties. The exfoliating ingredient gently massages the skin, removes dead skin cells and detoxifies. With regular use, it reduces skin thickening and the formation of comedones. The mask helps regulate sebum production and release excess sebum. This helps prevent sebum from settling in the skin's pores, building up and causing inflammation and acne. Fine almond kernels remove the thickened, already damaged layer of skin. They massage the skin and gently stimulate its circulation while cleansing it. A carefully selected blend of essential oils has powerful antiseptic, anti-inflammatory and disinfectant effects on the skin.
How to use: Apply a generous layer to cleansed skin using gentle movements. Avoid the eye area. Massage the skin in small circles to ensure you do not miss any areas, then rinse with lukewarm water. For a more intensive effect, leave the product on your skin as a mask for around 20 minutes, or until it has dried completely. Then rinse it thoroughly from the skin. You can use a warm, damp cotton pad, konjac sponge or cosmetic cloth to help.

I also recommend applying Zinc Ointment to individual spots; it works beautifully to treat and heal acne.

If you have any questions, I'm here for you.
Have a lovely day :-)

Kind regards,
Daniela DULCIA natural

A very lovely good day to you, dear Martinka,

Thank you for your trust. If you don't mind, I'll advise you step by step on how to achieve healthy skin, so that we can take a comprehensive approach to caring for your skin. Cleansing is essential to skincare. It's important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky areas and helps to remove blackheads. It's best to cleanse your skin without soap or alcohol, to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don't recommend using micellar water or products containing alcohol to cleanse your skin. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. To remove your make-up, I definitely recommend the NOURISHING CLEANSING AND MAKE-UP REMOVER EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time has come for us to improve its formula with a make-up-removing ingredient that even removes waterproof make-up. The two-phase facial make-up remover cleanses the skin's surface of all impurities and oil trapped in the pores. It removes make-up easily. It's suitable for all skin types, including highly sensitive and acne-prone skin. It's gentle and doesn't cause irritation. It also acts as an emollient and helps prevent dehydration. It's non-irritating and suitable even for highly sensitive and children's skin. Then gently wash and massage your face with the Soap Nuts facial cleansing gel. The soap nut cleansing gel is a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and oil without drying it out. Cleansing is provided by very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory effects. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfectant and antiseptic properties, and a delicate citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in and rinse off with water. And as a third step, use rose water, which hydrates and tones. The smaller size comes with a spray nozzle, so you can use it at any time of day to refresh your skin :-) You can use this gentle, mild cleansing routine, which preserves the skin's natural pH, morning and evening.

This type of skin needs more comprehensive care. From what you describe, it seems your skin is dehydrated and may also need proper, gentle cleansing... nourishing ingredients have difficulty penetrating the hardened upper layer of skin. With proper, thorough exfoliation, the skin is cleansed, allowing all the goodness in your creams to penetrate better and your skin to become beautifully hydrated. I don't know whether your skin is more sensitive or reacts normally. If your skin is sensitive, I recommend the GENTLE ENZYMATIC PEEL. Enzymes dissolve the bonds between dead skin cells, removing them gently and very effectively. New cells come to the surface, giving your skin a beautiful, radiant appearance. With regular use, skin becomes more resilient and healthier, subsequent skincare is more effective and the benefits of skincare products are more intense. It reduces skin thickening and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy skin microbiome. Its gentle texture is suitable even for very sensitive, irritated and inflamed skin. Enzymatic peeling offers the gentlest method of exfoliation; it doesn't damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging the surface. If your skin can also tolerate mechanical exfoliation, I would recommend the Deep Peel, which is better at dealing with clogged pores. It combines the mechanical and chemical effects of a peel. Active ingredients deeply cleanse pores and remove built-up oil and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove hardened and dead skin without causing damage. They massage the skin and gently boost circulation while cleansing it. A carefully blended mix of essential oils refreshes and disinfects. You can use it 2–3 times a week. Exfoliation is a skincare treatment designed to restore the skin's radiance and vitality. After a certain time, the skin renews itself. It creates new cells that pass through the layers of the skin to the surface, where they harden. Dead, hardened and old cells detract from the skin's appearance, making it look tired, grey and dull. A peel brings the skin back to life in 'just a minute'. It also boosts circulation and improves its condition and colour. A peel cleanses and opens the pores. That's why it's a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients reach the deeper layers more quickly, allowing them to nourish the skin thoroughly. I recommend using it 2–3 times a week. Alternatively, we can send you samples of both. If the Deep Peel is 'too much' for your skin, you can dilute it with the Soap Nuts cleansing gel in a 1:1 ratio. You can try them and see which version suits you best :-)

After exfoliating, I recommend the HYDRATING MASK – ECTOIN AND COENZYME Q10. This creamy hydrating mask provides intensive hydration and restores skin elasticity. It leaves skin feeling soft and smooth, supplies it with the moisture it needs and gives it a lovely scent. Skin feels softer, plumper and firmer to the touch. The mask supports the regeneration of skin cells and reduces fine lines and wrinkles. It helps soothe skin stressed by external factors and protects its health and beauty. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish needed moisture and reduce the formation of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the layer of dead skin. They cause the cells in the outer layer of the skin to swell and correct unevenness on the skin's surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect.

As for creams, I recommend applying a small amount of Collagen hydrating serum to cleansed skin morning and evening. It gives your skin an extra boost of hydration and is also great for calming inflammation in the skin and therefore helping with acne. Once we've got your cleansing routine and deeper care right, your face will be able to absorb all the nourishing ingredients in the creams you apply. For summer, you could try the LIGHT HYDRATING CREAM. This light cream has a delicate texture and a pleasant citrus-floral scent. It absorbs quickly into the skin, leaving it velvety and hydrated from the very first touch. Its main ingredient is precious rose water, along with light, non-greasy oils. It's enriched with natural vitamin E and provitamin B5 to help maintain long-lasting skin hydration. The Light Hydrating Cream is suitable for every skin type. I believe that with regular cleansing, including deep cleansing, the dryness will disappear, as your skin will be hydrated deeply and will absorb all the active ingredients in the creams you apply. We're also very happy to send you samples of the rosehip cream, the hydrating cream with marula and ceramide complex, and the cream with lipids and vitamin F. These creams are highly nourishing, ideal for dry skin and free from irritating ingredients. I hope you'll like them and find them helpful, and that you'll choose one of them. If you wish, you could alternate your chosen hydrating cream with the HYALURONIC ACID AND Q10 ANTI-WRINKLE CREAM at night. A luxurious cream containing precious ingredients to combat wrinkles and skin ageing. Avocado oil, rich in oleic acid, vitamin E and phytosterols, helps restore damaged and tired skin. Carrot tissue oil, rich in beta-carotene, and rosehip oil, which is rich in antioxidants, are easily absorbed into the deeper layers of the skin, where they nourish and cleanse it. For dry skin, I definitely recommend creams rather than oils. Oils have a very large molecular weight, so they don't penetrate deeply into the skin. They remain on the surface, leaving the deeper layers undernourished, which is why the skin looks dry and dull.
This skincare routine will help. Regular exfoliation will remove the top layer of dead skin cells, allowing the creams to penetrate deeper into the skin. I also strongly recommend drinking plenty of plain water. Keep a bottle of water with you and stay hydrated. It may be a slightly longer process, but it's an investment in yourself, and that's always worthwhile :-)

If you mean Plus Rosacea for your mum, we've had very good feedback about it and would be happy to send her a sample if you wish. We can also send several, so she can try a complete skincare routine for sensitive skin, from cleansing and a probiotic mask to creams and serums.

If you wish, you can place an order for anything that caught your interest and simply write in the notes everything else I've recommended. We'll lovingly include it in your parcel as samples, so you can try what suits your skin best. Alternatively, send me your address and we can post the samples to you :-)

If you have any questions, please get in touch. I'm here for you.
Have a lovely day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

Wishing you a very lovely day, dear Kiara,

Thank you for your trust. If you don’t mind, I’ll guide you through things step by step, so we can build a complete picture of how to care for your skin and help keep it healthy. Cleansing is essential to your skincare routine. It’s important to cleanse your skin morning and evening, before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Gentle cleansing removes dry, flaky patches and can also help to clear blackheads. It’s best to cleanse your skin without soap or alcohol, to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, your skin is ready to absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend using micellar water or products containing alcohol to cleanse your skin. Because they contain surfactants — substances from the saponin group, also found in cleaning products, for example — these products strip everything from the skin, including its natural protective barrier. Once cleansed, your skin is ready to absorb all the wonderful nourishing ingredients in the creams you apply afterwards. To remove make-up, I definitely recommend our NOURISHING CLEANSING AND MAKE-UP REMOVAL EMULSION. Our Nourishing Facial Cleansing Emulsion has been in our range since the very beginning and is one of your favourite products. The time came to improve its formula with a make-up-removing ingredient that even removes waterproof make-up. This two-phase facial make-up remover clears the skin’s surface of impurities and excess oil that can become trapped in the pores. It removes make-up easily and is suitable for all skin types, including very sensitive and acne-prone skin. It’s gentle and doesn’t cause irritation. It also softens the skin and helps prevent dehydration. It’s non-irritating and suitable even for very sensitive and children’s skin. Next, gently wash your face and massage it with Soap Nut Facial Cleansing Gel. This light, caring gel cleanses the skin effectively but gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and excess oil without drying it out. Cleansing is provided by very gentle, skin-friendly ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory properties. The cleansing gel unclogs pores, softens and soothes the skin, and helps calm inflammation and irritation. Thanks to its essences, the gel has disinfecting and antiseptic properties, with a delicate citrus and floral scent that evokes freshness. Apply to dry skin with dry hands, massage in and rinse with water. The third step is rose water, which hydrates and tones the skin. The smaller bottle comes with a spray and can be used at any time of day to refresh your skin as well :-)
This gentle, mild cleansing routine preserves the skin’s natural pH and can be used morning and evening.️

For spot treatment of acne, our much-loved Zinc Ointment is an excellent choice. The cream’s main ingredient is zinc, a trace element that is naturally present in our skin, so a deficiency can show up as visible skin problems. One solution may be to replenish it. Zinc is antibacterial, helps prevent the spread of bacteria, reduces inflammation and suppuration. It soothes irritated skin and speeds up the regeneration process, leaving a delicate protective film. The lavender and tea tree oils enhance the effectiveness of the zinc ointment. Zinc ointment works wonders on spots. It helps reduce excess sebum production, which can cause pores to become clogged and inflamed. Although zinc ointment has an oily texture, it gently dries out and cares for spots. If you have dry skin, apply the cream only to the affected areas.

We consider regular exfoliation a very important step for this skin type. I recommend the 2-in-1 Cleansing Mask and Scrub. It helps prevent comedones, works as a natural antiseptic, cleans clogged pores and then tightens them, removes excess oil and dislodges deeply embedded impurities. It has anti-inflammatory, antibacterial and antiseptic properties. The exfoliating particles gently massage the skin, remove dead skin cells and help detoxify it. First, use it as a scrub, massaging very, very gently; then leave it on your face as a mask for about 10 minutes.

For creams, I recommend Collagen Hydrating Serum. It gives the skin an extra boost of hydration and helps it retain moisture, keeping it supple and youthful-looking. Hydrating Serum is an excellent way to regulate the skin’s moisture levels throughout the day. It regulates sebum production and refines the appearance of pores. It absorbs quickly, brightens the complexion and gives the skin the energy and freshness it needs. It’s suitable for all skin types and all ages. Combined with a suitable cream, it’s an effective ally in the fight against wrinkles. It’s especially suitable for oily and combination skin, as well as acne-prone skin, as it provides much-needed hydration, helps reduce inflammation in the skin and soothes irritation. The serum has a light, fluid texture, so it absorbs into the skin straight away, allowing the active ingredients to penetrate easily. Hydrating Serum is made with a blend of rose water, aloe vera, precious marula oil, collagen, and vitamins E and F. You can use it on its own as a day cream, or follow it with Lightweight Hydrating Cream. This lightweight cream has a delicate texture and a pleasant citrus and floral scent. It absorbs quickly, leaving the skin feeling velvety and hydrated from the very first touch. Its main ingredient is precious rose water; it also contains light, non-greasy oils and is enriched with natural vitamin E and provitamin B5 to help maintain long-lasting skin hydration. Lightweight Hydrating Cream is suitable for every skin type. It deeply hydrates and smooths dry skin; thanks to its excellent absorption and ability to regulate sebum, it’s also suitable for oily skin. It doesn’t leave a greasy film and penetrates deep into the skin. Thanks to its anti-inflammatory ingredients, the cream also benefits acne-prone skin and sensitive, irritated skin.

Apply the serum to cleansed skin morning and evening, then follow with the cream. Two to three times a week, you can apply the mask and scrub to cleansed skin in the evening, leave it on, rinse it off, and then apply the serum and cream as usual.

I don’t know your age. If you’re 20 or over, I can also recommend the Hydrating Face Mask, perhaps Plus Hydration, or another type of exfoliant based on AHA acids. Please do let me know; in that case, we can also focus on more intensive skincare.

If you have any other questions, I’m here for you.
Have a lovely day
Kind regards,

Daniela DULCIA natural

Good day, dear Nikolka,

Thank you for your trust. If you don't mind, I'll advise you step by step on how to achieve healthy skin, so that we can get a complete picture of your skincare routine. Cleansing is essential to skincare; it's important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to remove blackheads. It's best to cleanse your skin without soap or alcohol to avoid excessive dryness, which would only encourage the skin to produce more sebum. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I don't recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. To remove make-up, I definitely recommend the NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time has come for us to improve its formula with a make-up-removing ingredient that even removes waterproof make-up. The two-phase facial make-up remover clears all impurities and sebum trapped in the pores from the skin's surface. It removes make-up easily. It's suitable for all skin types, including very sensitive and acne-prone skin. It's gentle and causes no irritation. It also acts as an emollient and prevents dehydration. It's non-irritating and suitable for very sensitive and children's skin. Then gently wash and massage your face with the Soap Nut facial cleansing gel. The soap nut cleansing gel is a light, caring gel. It cleanses the skin effectively yet gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and sebum without drying it out. Cleansing is provided by very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory effects. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfectant and antiseptic properties and a delicate citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in and rinse with water. And as a third step, use Mint Water, which hydrates, tones and has antibacterial properties. The smaller size comes with a spray nozzle and can be used at any time during the day to refresh your skin :-) You can use this gentle, mild cleansing routine, which preserves the skin's natural pH, morning and evening.

We consider regular exfoliation to be a very important step for this skin type. We recently launched new products in our exfoliator and mask range, at professional salon level, containing AHA acids. With proper, thorough exfoliation, the skin is deeply cleansed, allowing all the goodness in your creams to penetrate better and helping the skin to become beautifully hydrated. I therefore recommend the following more comprehensive routine: DEEP EXFOLIATOR WITH DOUBLE ACTION – Combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse pores, removing built-up sebum and dead skin cells. They improve hydration and firmness. The exfoliator evens out areas of uneven pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead skin layer without damaging the skin. They massage the skin, gently stimulating circulation and cleansing it. A carefully balanced blend of essential oils refreshes and disinfects. You can use it 2–3 times a week. Please let me know if you have active, inflamed acne, as we'll need to choose a gentler exfoliator. Exfoliation is a cosmetic treatment designed to restore radiance and vitality to the skin. The skin renews itself after a certain period. It creates new cells, which travel through the layers of skin to the surface, where they become keratinised. Dead, hardened and old cells dull the skin's appearance, leaving it tired, grey and lacklustre. An exfoliator brings the skin back to life in just a minute. It also boosts circulation and improves its condition and colour. Exfoliation cleans and opens the pores. That's why it's a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly. N
ext, after using the exfoliator, apply the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It reduces inflammation, draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It's gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess sebum accumulated in the pores. You can use this mask after exfoliating, so 2–3 times a week as well. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish essential moisture and reduce the formation of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead skin layer. They cause the cells in the horny layer to swell and smooth uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect.

For immediate help with localised acne, our new product from the Dulcia Plus range is the best choice: PLUS – ANTI-ACNE. This concentrated product reduces acne, cleanses and tightens pores, while soothing the skin and balancing its microbiome. Thanks to a combination of AHA acids, niacin and anisic acid, it removes the hardened layer of skin, helping to release sebum from the pores. It works intensively against the bacteria that cause acne and reduces existing inflammation. A combination of azelaic acid and zinc works on hormonal acne. Our popular Zinc Ointment should also help. Zinc is antibacterial, fights the spread of bacteria, reduces inflammation and suppuration. It soothes irritated skin and speeds up regeneration, leaving a delicate protective film. You can apply it locally under make-up in the morning, for example, or locally at night. Alternatively, use it once a week as an overnight mask.

For a day cream, I recommend the FACE CREAM WITH FRUIT AND Q10 – CLEANSING COMPLEX. Packed with nutrients, vitamins and antioxidants from fruit, this cream gives the skin a radiant, youthful appearance. Its unique combination of ingredients also helps draw out and remove toxins from the skin. It's intended mainly for oily skin. I'd first send you a sample to try, as it's really helpful for problematic skin. It contains the CLEANSING COMPLEX – Active ingredients from black cumin, magnolia, manuka and chaulmoogra have antimicrobial properties and minimise inflammation in the skin.
• Has antimicrobial properties against P. acnes bacteria
• Minimises inflammation in combination skin
• Reduces comedones, pustules and spots
• Regulates sebum production
• Powerful antioxidant

For your night-time routine, I recommend the Aloe Vera and Silk Cream, which contains ingredients that fight bacteria. Aloe vera has a mild anaesthetic effect. Thanks to its rich composition, it boosts circulation right down to the deepest layers of the skin. Silk proteins are similar to the proteins found in human skin. They strengthen the skin's protective barrier and penetrate into its deeper layers. They work like tiny sponges, regulating the skin's moisture levels and binding moisture. This cream is ideal for the T-zone.

Apply a little Collagen Hydrating Serum under your creams morning and evening. It gives the skin an extra dose of hydration and locks in moisture, keeping the skin supple and youthful-looking. Hydrating serum is an excellent way to regulate moisture in the skin throughout the day. It regulates sebum production and softens pores. It absorbs quickly, brightens the skin and gives it the energy and freshness it needs. It's suitable for all skin types and all ages. Combined with a suitable cream, it's an effective ally in the fight against wrinkles. It's especially suitable for oily and combination skin, as well as acne-prone problem skin, as it provides much-needed hydration, helps reduce inflammation and relieves irritation. The serum has a light, fluid texture, so it absorbs into the skin immediately and allows active ingredients to penetrate easily. The hydrating serum is made with a combination of rose water, aloe vera, precious marula oil, collagen, and vitamins E and F.

We've covered cleansing, intensive care, creams and serums. For extra care, I'd also recommend our latest launches: facial essences. The Powerful Day Essence with Vitamin C is rich in antioxidants that visibly firm and brighten the skin and significantly improve the signs of photoageing. Its formula is based on a powerful antioxidant complex and the exceptionally precious ingredient raykami. The day essence firms the skin and brightens its appearance, minimises visible signs of photoageing and protects the skin from pollution and other environmental stressors. Apply to cleansed skin every morning, then apply serum and cream. The Night Facial Essence has a wonderful renewing effect. It's an elegant and pleasant addition to your skincare routine. It enhances and speeds up the effects of nourishing ingredients. It's made up of small molecules that penetrate the skin easily and deeply. It contains low-molecular-weight hyaluronic acid, which penetrates the deeper layers. The glycolic acid present creates an effective “funnel” for the hyaluronic acid – both acids work at a cellular level. Their effects are visible after just a few uses. The concentrated essence penetrates deep into the skin, where it works overnight. It renews the skin, stimulates its natural repair functions and fights the signs of ageing. It evens out skin tone, mattifies, balances sebum production and visibly minimises pores. It exfoliates the outer, already-dead layers of skin. It's a great addition to a skincare routine for problem skin. Apply it to cleansed skin and don't apply anything else on top; leave it on overnight and use it 2–3 times a week :-)

PLUS – ANTI-PIGMENTATION is ideal for pigmentation spots. This highly concentrated specialist product reduces excess pigmentation by regulating the production of melanin (skin pigment), which is controlled by the enzyme tyrosinase. It supplies the cells with energy, boosts circulation and reduces tyrosinase activity, giving the skin a healthy, even tone. It contains AHA acids and a natural alternative to retinol. However, during the summer months, we don't recommend facial treatments specifically for removing pigmentation spots or lightening the skin. Protect your skin with a face cream with adequate SPF protection to help prevent unwanted pigmentation. The product can be used as an intensive depigmentation treatment for at least 6 weeks, or long term to help prevent pigmentation spots from returning. However, you need to protect your skin from direct sunlight, otherwise the treatment may not be effective. It's therefore best to use it in autumn. The product contains 100% active ingredients, making it highly effective; a small amount is enough to achieve the desired result.

If you don't mind, I'd also like to share a few tips that can help with problem skin. It's a good idea to change your pillowcase frequently. Hair fragments, dead skin cells, sebum and impurities collect on it, making it a great breeding ground for bacteria. A silk pillowcase is ideal (it has antibacterial properties), but regular cotton is also great. I recommend changing it twice a week.
It's also a good idea to have a separate small towel for your face. Don't rub your face with it; gently pat it against the skin to dry it. It's best to change it frequently, too. Wash the pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them.
Please also check the make-up you usually use. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of accumulated sebum, which can also contribute to inflammation and acne. Our website also offers a range of colour cosmetics and make-up by Couleur Caramel, a professional, high-quality and original collection of colour cosmetics that combines pure natural ingredients with modern technologies.
Regularly drinking enough water can also make a big difference. We recommend keeping a bottle of fresh water close by and staying hydrated. This helps the body get rid of harmful substances. Mint tea is also great, for example (but not in large quantities or over a long period), as it helps balance hormones and can therefore also help with problem skin.
Regular visits to a beauty therapist are also important for acne and enlarged pores; they can help with deep cleansing. Definitely avoid touching your face with your fingers to prevent bacteria being transferred to your skin, and I really, really don't recommend squeezing spots at home, as this can make your skin worse. Beauty therapists have special techniques for removing acne and know exactly how to treat each type, so I'd definitely put myself in the hands of a good, trusted and skilled beauty therapist :-)
It's really important to cleanse your skin very thoroughly and exfoliate it regularly, and use our mud mask to cleanse and minimise pores. It may be a long journey, but it's the best investment in yourself, and we believe that together we'll help your skin become the way you want it to be.
Please try this complete routine as I've recommended, and I'm sure your skin will improve :-) If you'd like, you can place an order for anything that caught your eye and write everything else I've recommended in the order notes. We'll lovingly include it in your parcel as samples, so you can try them and see what works best for your skin. If you don't want to place an order, we can at least send you some samples to try, so you can find out what suits your skin and works well for it.
Please get in touch if you have any questions. I'm here for you and look forward to hearing from you.
Have a lovely day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

A very lovely good day to you, dear Alexandra,

Thank you for your trust. If you don’t mind, I’ll guide you through things step by step, to help you achieve healthy skin and give us a complete picture of how best to care for your skin.
Cleansing is essential to skincare. It’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Gentle cleansing removes dry, flaky patches and can help clear blackheads. It’s best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can in turn encourage the skin to produce more oil. Once cleansed, your skin can take in all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants—substances from the saponin group, found, for example, in cleaning products. Once cleansed, your skin can take in all the wonderful nourishing ingredients in the creams you apply afterwards. To remove your make-up, I definitely recommend the NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been part of our range from the very beginning and is one of your favourite products. The time came to improve its formula with a make-up removing ingredient that can even remove waterproof make-up. The two-phase facial make-up remover clears all impurities and oil from the surface of the skin, including anything trapped in the pores. It removes make-up easily and is suitable for all skin types, including very sensitive and acne-prone skin. It is gentle and does not cause irritation. It also acts as an emollient and helps prevent dehydration. It is non-irritating and suitable even for very sensitive and children’s skin. Then gently wash your face and massage it with the Soap Nuts Facial Cleansing Gel. This light, caring gel cleanses the skin effectively yet gently, while providing intensive care and hydration. It deep-cleanses the skin, removing impurities, make-up and oil without drying it out. Cleansing is provided by very gentle, skin-friendly ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory properties. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfectant and antiseptic properties, with a delicate citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in and rinse with water. The third step is Mint Water, which hydrates and tones the skin and is also antibacterial. The smaller size comes with a spray nozzle, so you can use it at any time during the day to refresh your skin :-) This gentle, mild cleansing routine preserves the skin’s natural pH and can be used morning and evening.

We consider regular exfoliation a very important step for this type of skin. From our range, I recommend: DEEP EXFOLIATION WITH A DOUBLE ACTION – it combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse the pores, removing accumulated oil and dead skin cells. They improve hydration and firmness. The exfoliator evens out pigmentation, brightens the skin and helps even its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the horny, dead layer of skin without damaging it. They massage the skin, gently boost circulation and cleanse it. A carefully blended mix of essential oils refreshes and disinfects. You can use it 2–3 times a week. Exfoliation is a beauty treatment designed to restore the skin’s radiance and vitality. After a certain time, the skin renews itself. It creates new cells that move through the layers of skin to the surface, where they harden. Dead, hardened, old cells detract from the appearance of the skin, leaving it tired, grey and dull. Exfoliation brings your skin back to life in “a minute”. It also boosts circulation and improves its condition and colour. Exfoliation cleanses and opens the pores. That’s why, after using it, it’s a good idea to apply a face mask or your favourite Dulcia natural product. Active ingredients can reach the deeper layers more quickly and nourish the skin thoroughly.

After exfoliating, I recommend the REJUVENATING MASK WITH GLYCOLIC ACID AND HYALURONIC ACID. This intensive, highly effective mask is ideal for revitalising, firming and renewing the skin. It softens the appearance of wrinkles and visibly regenerates the skin. Daisy extract helps even out skin tone. Glycolic acid and hyaluronic acid leave the skin supple, plump and hydrated. Glycolic acid removes dead skin cells and repairs the skin deep down. It acts like a funnel, allowing active ingredients to be transported quickly into the deepest layers of the skin. It also significantly helps hyaluronic acid bind to skin cells, so it can fill the spaces between cells and hydrate the skin. You can alternate between these masks and see which combination works best for your skin. Face masks have an intensive nourishing and cleansing effect. They deep-cleanse pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask gives an immediate, visible effect. Face masks improve circulation and remove the dead surface layer of skin. They cause the cells in the outer layer to swell, smoothing unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect. Before using a mask, we recommend a patch test – try a little of the mask on the skin near your ear, below your temple. Watch for any reaction; a slight tingling is fine, the AHA acids are working :-)

For local use on acne, our popular Zinc Ointment will help. Zinc is antibacterial, fights the spread of bacteria, reduces inflammation and pus formation. It soothes irritated skin and speeds up the regeneration process, leaving a delicate protective film. You can apply it locally in the morning under make-up, or locally at night. Alternatively, use it once a week as an overnight mask over your whole face.

Three products come to mind for early wrinkles. We’d be happy to send you samples to try, so you can choose what suits you best:️
- EYE SERUM – 3X HYALURONIC ACID. This highly intensive eye serum with a lifting effect contains a complex of three types of hyaluronic acid. It works across all layers of the skin, reducing the depth of wrinkles, firming the skin, strengthening delicate skin and creating a protective barrier around the eyes. This skin-enhancing serum is designed to tackle sagging eyelids, fine lines and wrinkles. If you’d like to address wrinkles across your whole face, then try:
- ANTI-WRINKLE SERUM – FIRMING. This intensive rejuvenating serum helps oxygenate the skin, strengthens it and improves its overall firmness. It contains a highly concentrated dose of an epidermal ingredient that acts as a natural filler. It stimulates cell division and improves skin cohesion, reducing the depth of wrinkles. It creates a lifting effect and firms the contours of the face. The serum replenishes the skin’s water reserves, leaving it soft and youthful.
- PLUS – ANTI-WRINKLE. A highly concentrated rejuvenating treatment that stimulates your own collagen production and increases hyaluronic acid levels in just a few drops. A combination of glycolic acid, precious peptides and a natural retinol alternative does wonders for skin texture, softening lines and wrinkles and firming sagging skin. It gives the complexion a beautifully even tone.

For your daytime routine, I recommend the ALOE VERA AND SILK FACE CREAM. This moisturising face cream is based on precious aloe vera and has a light, creamy texture. Aloe vera has a mildly anaesthetic effect in the cream. Its rich formula boosts circulation in the deepest layers of the skin. Natural ingredients stimulate skin cells, increasing blood flow and helping to keep the skin healthy. The cream is also suitable for problem and acne-prone skin. The combination of aloe vera and macadamia oil helps protect against bacterial damage to the skin and supports a healthy-looking complexion. Precious sweet almond oil revitalises the skin, supports deep hydration and vitality, and helps prevent the formation of wrinkles. Silk is noble to look at, soft and supple to the touch. Silk proteins beautifully soften the skin, giving it a captivating smoothness and freshness. Silk proteins are similar to the proteins found in human skin. They strengthen the skin’s protective barrier and penetrate into its deeper layers. They work like tiny sponges, helping to regulate the skin’s water reserves and bind moisture. They contain fibrin, which has an anti-ageing effect: it smooths fine wrinkles and evens the skin’s surface, leaving it looking firmer and more vibrant.
If you feel your skin needs more hydration – for example, in summer – you can swap it for the HYDRATING CREAM – MARULA OIL AND CERAMIDE COMPLEX. This wonderfully light, silky cream hydrates and protects the skin all day long. Its powerful hydrating and nourishing properties are a source of youthful-looking, revitalised skin. The cream helps regulate oil production, has excellent anti-ageing properties, and its delicate fragrance adds to its harmonious character. Thanks to its formula, it is suitable for every skin type and is excellent for helping prevent skin ageing. Key ingredients include rose water, marula oil, jojoba oil and a ceramide complex. Rose water hydrates and tones the skin and gives it radiance. Precious marula oil is one of the rarest oils in the world. It contains a high proportion of polyunsaturated fatty acids (omega-6, omega-9), which strengthen cell membranes and help them retain water. In addition to fatty acids, it is a rich source of vitamin C and antioxidants, particularly tocopherols, as well as other biologically active substances (e.g. vitamin A, ferulic acid and squalene). Thanks to its composition, the oil is also used to protect against sunlight – it provides the skin with natural protection from UV rays.
At night, I recommend our very popular ANTI-WRINKLE CREAM WITH HYALURONIC ACID AND Q10. This luxurious cream contains valuable ingredients to help fight wrinkles and skin ageing. Avocado oil, rich in oleic acid, vitamin E and phytosterols, helps restore damaged and tired skin. Carrot tissue oil, which is rich in beta-carotene, and rosehip oil, rich in antioxidants, are easily absorbed into the deeper layers of the skin, where they nourish and purify it.

We’ve covered cleansing, deep care, and creams and serums. For extra care, I’d also recommend our exciting new products: facial essences. The Powerful Daily Facial Essence with Vitamin C is rich in antioxidants that visibly firm and brighten the skin and significantly improve signs of photoageing. Its formula is based on a powerful antioxidant complex and the exceptionally rare ingredient raykami. The daily essence firms the skin and brightens its appearance, minimises visible signs of photoageing, and protects the skin from pollution and other environmental stressors. Apply it to cleansed skin every morning, then follow with serum and cream. The Night Facial Essence has a wonderful renewing effect. It is an elegant and pleasant addition to your skincare routine. It amplifies and speeds up the effects of nourishing ingredients. It is made from small molecules that penetrate the skin easily and deeply. It contains low-molecular-weight hyaluronic acid, which penetrates into the deeper layers. The glycolic acid present creates an effective “funnel” for hyaluronic acid – both acids work at cellular level. You can see their effects after just a few uses. Apply this to cleansed skin and don’t apply anything else on top. Leave it on overnight and use it 2–3 times a week.

If you don’t mind, I’d also like to share a few tips that can help you achieve beautiful skin :-)
It’s a good idea to change your pillowcase often. Hair, dead skin cells, oil and impurities collect on the pillowcase, making it an ideal breeding ground for bacteria. A silk pillowcase is great (it has antibacterial properties), but ordinary cotton works well too. I recommend changing it twice a week. It’s also a good idea to have a separate small towel for your face. Don’t rub your face with it; simply press it gently against your skin to dry it. It should also be changed often. It’s best to wash the pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them. Please take a look at the make-up you usually use, too. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of accumulated oil, which can also contribute to acne. Our website also offers a range of Couleur Caramel make-up and colour cosmetics. It is a professional, high-quality and original collection that combines pure, natural ingredients with modern technology. Drinking enough water regularly can also make a big difference. We recommend keeping a bottle of fresh water close at hand and staying hydrated. This helps the body get rid of harmful substances. Regular visits to a beauty therapist are important too – once a month – as they can help with acne and deep cleansing. I don’t recommend squeezing spots at home; beauty therapists use gentle techniques to cleanse the skin like this.
It may be a long journey, but it’s the best investment you can make in yourself, and we believe that together we can help your skin become just the way you want it to be. If you like, you can place an order for anything that caught your eye and simply note down everything else I’ve recommended in the comments. We’ll lovingly include samples in your parcel so you can try them and see what works best for your skin.
If you have any questions, please write to me. I’m here for you and look forward to hearing from you.
Have a lovely day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

A very lovely day to you,

Our cosmetics are not tested on animals. No animal has ever been used to test our creams or any of their individual ingredients. We do not agree with these practices, and since 11 July 2013, regulations have banned the testing of cosmetic products and cosmetic ingredients on animals. We’re very pleased about that! https://ec.europa.eu/growth/sectors/cosmetics/animal-testing/. But if your pet has a skin problem, feel free to use our creams on them. Some of our products may really help resolve the problem :-).

Thank you for your question. If you have any others, we’re here for you.
Have a lovely day.
Kind regards,
Daniela DULCIA natural

A very lovely good day to you, dear Slávka,

Thank you for your trust. If you don't mind, I'll guide you through the steps one by one, for healthy skin, so that we can build a complete picture of how to care for your skin.

Cleansing is essential for skin care. It's important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural skin cleansing removes dry, flaky patches and can also help remove blackheads. It's best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I don't recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. To remove make-up, I definitely recommend the NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time has come to improve its formula with a make-up removing ingredient that even removes waterproof make-up. The two-phase facial make-up remover clears all impurities and oil trapped in the pores from the skin's surface. It removes make-up easily. Suitable for all skin types, including very sensitive and acne-prone skin. It's gentle and causes no irritation. It also works as an emollient and prevents dehydration. It's non-irritating and suitable for very sensitive and children's skin too. Then gently wash and massage your face with the Soap Nuts facial cleansing gel. The soap nut cleansing gel is a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It cleanses the skin deeply, removing impurities, make-up and oil without drying it out. Cleansing is provided by very gentle, skin-friendly ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory effects. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfectant and antiseptic properties and a delicate citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in and rinse with water. And as the third step, use mint water, which hydrates and tones the skin and is also antibacterial. The smaller size comes with a spray nozzle, so you can use it at any time of day to refresh your skin :-) This gentle, mild cleansing routine, which preserves the skin's natural pH, can be used morning and evening.️

We consider regular exfoliation a very important step for this type of skin. From our range, I recommend: DEEP DOUBLE-ACTION EXFOLIATOR - It combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse pores, remove accumulated oil and dead skin cells, and improve hydration and firmness. The exfoliator evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the horny, dead skin layer without causing damage. They massage the skin, gently stimulate circulation and cleanse. A carefully blended mix of essential oils refreshes and disinfects. You can use it 2–3 times a week. Exfoliation is a beauty treatment designed to restore radiance and vitality to the skin. After a certain time, the skin renews itself. It creates new cells, which pass through the layers of the skin to the surface, where they become keratinised. Dead, keratinised and old cells spoil the appearance of the skin, leaving it tired, grey and dull. An exfoliator brings the skin back to life in a minute. It also boosts circulation and improves its condition and colour. Exfoliation cleanses and opens the pores. That's why it's a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients can reach the deeper layers more quickly and nourish the skin thoroughly. In your case, however, I would avoid the area around the eyes, as it's sensitive. If your skin is more sensitive, you can try gently diluting the exfoliator with the Soap Nuts gel, 1:1. Later, once your skin has got used to this type of care, you can use the exfoliator on its own. Please let me know if you also have inflamed acne; in that case, we need to choose a gentler, grain-free enzyme-based exfoliator. You could also send me a photo of your face so we can be sure.

After exfoliating, use the PORE-TIGHTENING MASK - CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It minimises inflammation, draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It's gentle enough for sensitive skin too. It helps normalise acne and absorb excess oil settled in the pores. You can use this mask after exfoliating, so 2–3 times a week as well. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skin care routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead skin layer. They cause the cells in the horny layer to swell and smooth uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and calm inflammation. They reduce wrinkle formation and have a relaxing effect. These two products were developed using AHA acids (exfoliator) for professional, salon-quality skin care.

For first aid against localised acne, our new product from the Dulcia Plus range is the best choice: PLUS - ANTI-ACNE. This concentrated product reduces acne, cleanses and tightens pores, while soothing the skin and balancing its microbiome. Thanks to its combination of AHA acids, niacin and anisic acid, it removes the keratinised part of the skin, helping to release oil from the pores. It acts intensively against acne-causing bacteria and reduces existing inflammation. The combination of azelaic acid and zinc works against hormonal acne. Our popular Zinc Ointment should also help. Zinc is antibacterial, fights the spread of bacteria, suppresses inflammation and pus formation. It soothes irritated skin and speeds up the regeneration process, leaving a delicate protective film. You can apply it locally in the morning under make-up, or locally at night. Alternatively, use it once a week as an overnight mask.

As for creams, I recommend two:
- LIGHT HYDRATING CREAM - A very light cream with a delicate texture and a pleasant citrus-floral scent. It absorbs quickly into the skin, leaving it velvety and hydrated from the very first touch. Its main ingredient is precious rose water, along with light, non-greasy oils. It's enriched with natural vitamin E and provitamin B5 to maintain long-lasting skin hydration. The Light Hydrating Cream is suitable for every skin type. It deeply hydrates and smooths dry skin, and thanks to its excellent absorption and ability to regulate sebum, it's also suitable for oily skin. It doesn't leave a greasy film on the skin and penetrates beautifully into the deeper layers. Thanks to its anti-inflammatory formula, the cream also benefits acne-prone, sensitive and irritated skin.
- FRUIT AND Q10 FACE CREAM - CLEANSING COMPLEX - Packed with nutrients, vitamins and antioxidants from fruit, this cream gives the skin a radiant, youthful appearance. Its unique blend of ingredients also helps remove toxins from the skin. It's intended more for oily skin. I would send you a sample to try first, as it's really helpful for problem skin. It contains the CLEANSING COMPLEX - Active ingredients from black cumin, magnolia, manuka and chaulmoogra have antimicrobial properties and minimise inflammation in the skin.
• Has antimicrobial properties against P. acnes bacteria
• Minimises inflammation in combination skin
• Reduces comedones, pustules and spots
• Regulates sebum production
• Powerful antioxidant

Under your cream, morning and evening, I recommend the Collagen Hydrating Serum. It gives the skin an extra dose of hydration and helps it retain moisture, keeping it supple and youthful-looking. The Hydrating Serum is an excellent moisture regulator throughout the day. It regulates sebum production in the skin and softens the pores. It absorbs quickly, brightens the skin and gives it the energy and freshness it needs. It's suitable for all skin types and all ages. Combined with a suitable cream, it's an effective ally in the fight against wrinkles. It's especially suitable for oily and combination skin, as well as problem skin prone to acne, as it provides the skin with much-needed hydration, helps reduce inflammation and relieves irritation. The serum has a light, fluid texture, so it absorbs into the skin immediately and allows the active ingredients to penetrate easily. The Hydrating Serum is made with a combination of rose water, aloe vera, precious marula oil and collagen, and vitamins E and F.

2–3 times a week, in the evening, I recommend applying the Night Facial Essence to cleansed skin. The concentrated essence penetrates deep into the skin, where it works overnight. It renews the skin, stimulates its natural repair functions and fights signs of ageing. It evens out uneven pigmentation, mattifies, balances sebum production and visibly minimises pores. It exfoliates the outer, already dead layers of skin. At the same time, it stimulates the growth of new cells to give you beautiful, radiant, youthful-looking skin. It reduces the appearance of so-called age spots and hyperpigmentation. The Night Facial Essence has an amazing renewing effect. It's an elegant and pleasant addition to your skin care routine. It amplifies and speeds up the effects of nourishing ingredients. It's made up of small molecules that penetrate the skin easily and deeply. This product contains 5% glycolic acid, enough to provide its beneficial effects. It doesn't cause irritation and is suitable for sensitive skin too. It has exfoliating properties. It helps soothe the skin and calm irritation, so the skin can later tolerate other exfoliating products with a higher concentration of active ingredients. It's also excellent for skin with active acne.

If you don't mind, I'd also like to share a few tips that can help with problem skin. It's a good idea to change your pillowcase often. Hair fragments, dead skin cells, oil and impurities collect there, creating an ideal breeding ground for bacteria. A silk pillowcase is great (it has antibacterial properties), but ordinary cotton works well too. I recommend changing it twice a week. It's also a good idea to have a separate small towel for your face. Don't rub your face with it; just gently press it against your skin to dry it. It's also best to change it often. Wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them. Please take a look at the make-up you usually use, too. I recommend avoiding conventional make-up containing mineral oils, silicones and the like, as these clog pores and prevent the skin from getting rid of accumulated oil, which can also contribute to inflammation and acne. We also offer a range of make-up and decorative cosmetics from Couleur Caramel on our website. It offers a professional, high-quality and original collection of decorative cosmetics that combines pure natural ingredients with modern technology. Drinking enough water regularly can also make a big difference. We recommend always having a bottle of water to hand and keeping hydrated. This helps the body get rid of harmful substances. Peppermint tea is also great, for example (but avoid drinking it in large quantities or over a long period); it helps balance hormones and can therefore also help with problem skin. For deep, under-the-skin cysts, it's a good idea to treat yourself to gentle lymphatic drainage facial massage now and then to help release them. If you have acne and enlarged pores, regular visits to a beautician are also important, as they can deal with them through deep cleansing. Definitely avoid touching your face with your fingers, to prevent bacteria getting into the skin, and I really, really don't recommend squeezing spots at home, as this will make your skin worse. Beauticians have special techniques for removing acne and know exactly how to deal with each type. I'd definitely entrust your skin to a good, trusted and skilled beautician :-) Your skin really needs to be cleansed very thoroughly and exfoliated regularly, and you should use our mud mask to cleanse and minimise pores. It may be a long journey, but it's the best investment you can make in yourself, and we believe that together we'll help your skin become the way you want it to be.

Please try this complete routine as I've recommended, and I'm sure your skin will improve :-) If you'd like, you can place an order for anything that caught your eye and add a note with everything else I've recommended. We'll happily include samples in your parcel so you can try them and see what suits your skin best. If you don't want to place an order, we can send you some samples to try for now, so you can find out what works best for your skin.

If you have any questions, please do write to me. I'm here for you and look forward to hearing from you.
Have a lovely rest of your day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

A very good day to you, dear Otília,

Thank you for your trust. If you don’t mind, I’ll guide you through the steps one by one to help you achieve healthy skin, so we can build a complete picture of how to care for your skin. Cleansing is essential to skincare. It’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Gentle cleansing removes dry, flaky patches and can also help remove blackheads. It’s best to cleanse your skin without soap or alcohol to avoid drying it out too much, which would only encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. To remove make-up, I definitely recommend the NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time had come to improve its formula by adding a make-up removing ingredient that even removes waterproof make-up. The two-phase facial make-up remover clears the skin’s surface of all impurities and oil that can become trapped in the pores. It removes make-up easily. It is suitable for all skin types, including very sensitive and acne-prone skin. It is gentle and does not cause irritation. It also acts as an emollient and helps prevent dehydration. It is non-irritating and suitable even for very sensitive and children’s skin. Then gently wash and massage your face with Soap Nut facial cleansing gel. The soap nut cleansing gel is a light, caring gel. It cleanses the skin effectively yet gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and oil without drying it out. Cleansing is provided by very gentle, skin-friendly ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory effects. The cleansing gel unclogs pores, softens and soothes the skin, and helps calm inflammation and irritation. Thanks to its essential oils, the gel has disinfectant and antiseptic properties, with a delicate citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in and rinse off with water. And as the third step, Rose Water, which hydrates and tones. The smaller size comes with a spray nozzle and can be used at any time of day to refresh your skin :-) You can use this gentle, mild cleansing routine, which preserves the skin’s natural pH, morning and evening.️

The Exclusive cream range will be the best choice for your lovely face. This collection restores radiance, firmness and elasticity to mature skin. Step by step, it combines different ways to revitalise and rejuvenate the skin, renewing every layer. It provides a protective barrier for the skin, improves its tone and plumpness, and reduces inflammation that causes skin damage. It defines facial contours and helps firm loose, sagging skin. Thanks to its effective ingredients, the products help soften and even out pigmentation.
We’d be delighted to send you some samples to try first, and, if you wish, some of our other eye creams too. 

For this type of skin, we consider regular exfoliation to be a very important step. From our range, I recommend: DEEP EXFOLIATION WITH A DOUBLE ACTION - It combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse the pores, removing built-up oil and dead skin cells. They improve hydration and firmness. The exfoliator evens out uneven pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without damaging it. They massage the skin, gently boost circulation and cleanse it. A carefully balanced blend of essential oils refreshes and disinfects. You can use it 2–3 times a week. Exfoliation is a beauty treatment designed to restore the skin’s radiance and vitality. After a while, the skin renews itself. It creates new cells that pass through the layers of skin to the surface, where they become keratinised. Dead, hardened, old cells dull the skin’s appearance, making it look tired, grey and lifeless. This exfoliator brings your skin back to life in a minute. It also boosts circulation and improves its condition and colour. Exfoliation cleans and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. The active ingredients can reach the deeper layers more quickly and nourish the skin thoroughly. In your case, however, I would avoid the eye area, as it is sensitive. If your skin is more sensitive, you can try gently diluting the exfoliator with Soap Nut gel at a 1:1 ratio. Later, once your skin has become accustomed to this type of care, you can use the exfoliator on its own. 

After exfoliating, I recommend the HYDRATING MASK - ECTOIN AND COENZYME Q10. The hydrating cream mask provides intensive hydration and helps restore the skin’s elasticity. It leaves the skin feeling soft and smooth, replenishes its moisture and gives it a pleasant scent. The skin feels softer, more supple and firmer to the touch. The mask supports skin cell regeneration and reduces fine lines and wrinkles. It helps soothe skin exposed to external stressors and protects its health and beauty. It provides intensive care for dehydrated skin that has lost its elasticity. It leaves the skin feeling soft and smooth, replenishes its moisture and gives it a pleasant scent. The hydrating mask restores the skin’s natural radiance. It also cleanses and softens the skin. It helps combat wrinkles and smooths expression lines. It is rich in antioxidants and vitamins that firm the skin and refresh it with a harmonious fragrance. It maintains the skin’s pH, stimulates the regeneration process and has anti-inflammatory effects. It keeps the skin smooth and supple. Shea butter, which is rich in fatty acids, penetrates into the deeper layers of the skin, softening and strengthening it. It supports collagen production, helping to prevent wrinkles and other signs of ageing. Jojoba oil thoroughly cares for dry, sensitive and cracked skin. It also helps improve its elasticity. It restores skin cell production and self-regeneration. Its composition does not cause allergic reactions and it is suitable for sensitive skin too.

For samples, you can send us your address and we’ll be happy to post them to you. Alternatively, if you’d like to place an order, you can add everything else I recommended to the order notes, and we’ll be very happy to include it in your parcel:-)
If you have any questions, I’m here for you.
Have a lovely day.
Kind regards,
Daniela DULCIA natural

Have a lovely day,

Our routines and product combinations also include vitamin C, and we’ve tested their effects – they’re beneficial, and the effects are enhanced. We have no experience of benzene being produced when our products are used together, and can confirm that this is safe and effective. However, we can’t make this claim about other products whose ingredients we don’t know. You can safely combine our products. If you’d like advice based on your skin type, feel free to write to our advice team. We’re always here for you and will be happy to answer any question. 
Thank you for your message, and have a lovely day.
Kind regards,
Daniela DULCIA natural

A very good day to you,

For local application, you could try Plus Rosacea and Soothing, and we’d also be happy to send you samples of the Zinc Ointment, which is antibacterial, or the Gentle Regenerating Balm, which has soothing properties. An oatmeal bath is also great – I recommend trying it on a small patch of skin first. I used it when my son had very dry skin as a baby. Put a bag or even a sock filled with a handful of oats into a bath of warm water and tie it up. Squeeze the bag in the water. The bath hydrates and softens the skin beautifully.) 

After a bath, or during the day, you can also use the SOOTHING BALM FOR ATOPIC SKIN. A soothing, restorative and protective cream balm for dry to atopic skin. It restores lost moisture to the skin, penetrates deep into the skin and helps restore the inner layers of cells. The balm is a source of unsaturated fatty acids, which affect the skin’s functions. A lack of these can cause impaired barrier function, dry and atopic skin, psoriasis and various skin inflammations. 

Stress can often be a trigger for eczema. It could also be various laundry detergents, air pollution or an ingredient in food. I also recommend allergy tests, if appropriate, so you can rule this out. You could also consider making your home non-toxic (there are various groups on Facebook) and using eco-friendly laundry detergents..
I hope you’ll be able to find the cause and that our products have eased or healed the little eczema. Please send us your address and we’ll be happy to send you samples of the creams mentioned. Alternatively, you can write the ones I mentioned in the notes to your order and we’ll add the samples to your parcel :-)

If you have any questions, please write to me. I’m here for you. I hope you have a lovely day.
Kind regards,
Daniela DULCIA natural
poradna@dulcia.sk

Good day, dear Veronika,

Thank you for your trust and kindness; we really appreciate it. Mint water, which hydrates and tones the skin and is also antibacterial, is a great step in caring for oily skin. The smaller size comes with a spray nozzle, so you can use it at any time during the day to refresh your skin, or whenever you feel it getting oily. You can also use it as the third step in your cleansing routine.

You can use the Deep Peeling in the evening 2–3 times a week, followed by the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask tightens pores, effectively cleansing, unclogging and reducing their appearance. It minimises inflammation, draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It is gentle enough for sensitive skin, too. It helps normalise acne and absorb excess sebum settled in the pores.

Oily skin naturally has more visible pores because it produces more sebum. Pores are small openings of the hair follicles and sebaceous glands through which sebum and other microscopic particles are released. They have a protective function: sebum acts as a barrier against dirt, moisture loss and bacteria. The role of active ingredients is to refine the pores and, above all, improve their ability to clear, so that they do not become clogged and enlarged. If the skin is not cleansed thoroughly and regularly, it becomes slack and ages prematurely. Clogged pores tend to enlarge and disrupt the skin’s supporting structures, which can cause sagging. When excess sebum is produced, dead skin cells, bacteria and impurities can clog the pore. These then begin to multiply and cause inflammation and even acne. This is why regular exfoliation and the use of a mask are important.

For oily skin, we recommend adding the REGENERATING NIGHT FACIAL ESSENCE to your evening routine 2–3 times a week. This concentrated essence penetrates deep into the skin, where it works overnight. It renews the skin, stimulates its natural repair functions and fights the signs of ageing. It evens out discolouration, mattifies the skin, balances sebum production and visibly reduces the appearance of pores. It exfoliates the outer layers of dead skin. The night facial essence also contains a small amount of BIO alcohol. It works in synergy with the other ingredients. It dissolves sebum and other substances on the skin’s outer, horny layer, allowing active ingredients to pass into its deeper layers. It helps the skin look smoother, brighter and younger. At such a low concentration, it does not dry out or irritate the skin. It has disinfectant properties. Apply it to cleansed skin in the evening, and do not apply anything else on top. Leave it on overnight.

You can keep the rest of your routine, including your creams, as it is; these products will make a great addition.

If you don’t mind, I’d also like to share a few tips that can help with problematic skin. It’s a good idea to change your pillowcase regularly. Hair strands, dead skin cells, sebum and impurities collect on it, making it an ideal breeding ground for bacteria. Silk pillowcases are a great choice because they have antibacterial properties, but regular cotton works well too. I recommend changing it as often as twice a week. It’s also a good idea to have a separate small towel for your face. Don’t rub your face with it; just gently press it against your skin to dry it. It’s best to change this frequently, too. Wash your pillowcase and towel at a higher temperature—at least 60 degrees—to remove bacteria, and iron them if you can. Please also take a look at the make-up you usually use. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of the sebum that has built up. This can also contribute to inflammation and acne. We also offer a range of decorative cosmetics and make-up by Couleur Caramel on our website. It features a professional, high-quality and original collection of decorative cosmetics that combines pure natural ingredients with modern technology. Drinking enough water regularly can also make a big difference. We recommend keeping a bottle of fresh water close by and staying hydrated. This helps the body get rid of harmful substances. In the morning, always start by drinking a glass of plain water, especially during the warm summer months, when water evaporates from the skin and body very quickly. High temperatures also increase oiliness and sweating, so it is important to cleanse your skin during the day, too, if you can.
Regular visits to a beauty therapist are important, too—once a month is ideal. They can help with acne and deep cleansing. I do not recommend squeezing spots at home; beauty therapists use gentle techniques to cleanse the skin.

Thank you for your question. If you have any others, we’re here for you.
Have a lovely day.
Kind regards,
Daniela DULCIA natural

Hello,

A great option is the LIGHT MOISTURISER. This lightweight cream has a delicate texture and a lovely citrus-floral scent. It absorbs quickly into the skin, leaving it velvety soft and hydrated from the very first touch. Its main ingredient is precious rose water, alongside light, non-greasy oils. It is enriched with natural vitamin E and provitamin B5 to help keep the skin hydrated over the long term. The lightweight moisturiser is suitable for all skin types. It can deeply hydrate and smooth dry skin, and thanks to its excellent absorption and ability to regulate sebum, it is also suitable for oily skin. It leaves no greasy film on the skin and penetrates into its deeper layers. Thanks to its anti-inflammatory ingredients, the cream can also benefit acne-prone, sensitive and irritated skin.

You could also try the HYDRATING SERUM – COLLAGEN. Its fresh, delicate texture helps hydrate the skin and gives it a fresh, youthful appearance. Collagen effectively and visibly nourishes the skin, leaving it smoother and more supple. This gentle serum refreshes and replenishes thirsty skin. It gives the skin an extra boost of hydration and helps retain moisture, keeping it supple and youthful-looking. The hydrating serum is an excellent way to regulate moisture levels in the skin throughout the day. It helps regulate sebum production and refines pores. It absorbs quickly, brightens the skin and gives it a much-needed boost of energy and freshness. It is suitable for all skin types and ages. Combined with a suitable cream, it is an effective ally in the fight against wrinkles. It is especially suitable for oily and combination skin, as well as blemish-prone skin, as it provides much-needed hydration, helps reduce inflammation and soothes irritation. The serum has a light, fluid texture, so it absorbs into the skin immediately, allowing the active ingredients to penetrate easily. The hydrating serum combines rose water, aloe vera, precious marula oil and collagen, with vitamins E and F.

If you would like comprehensive advice tailored to your skin, please tell me exactly what type of skin you have and what you would like to address, and I’ll be happy to recommend the most suitable products for you :-)
Thank you for your message, and have a lovely day. 
Kind regards
Daniela DULCIA natural

A very lovely good day to you, dear Lea,

Thank you for your trust. If you don't mind, I'll guide you through the steps, one by one, for healthy skin, so that we can get a complete picture of your skincare routine.

Cleansing is essential to skincare. It's important to cleanse your skin morning and evening before applying creams. Our skin picks up dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to remove blackheads. It's best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more sebum. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don't recommend cleansing your skin with micellar water or a product containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. To remove make-up, I definitely recommend our NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time has come for us to improve its formula with a make-up removing ingredient that can even remove waterproof make-up. The two-phase facial make-up remover clears all impurities and sebum trapped in the pores from the skin's surface. It removes make-up with ease. It's suitable for all skin types, including highly sensitive and acne-prone skin. It's gentle and causes no irritation. It also acts as an emollient and helps prevent dehydration. It's non-irritating and suitable for highly sensitive and children's skin too. Afterwards, gently wash and massage your face with the Soap Nut Facial Cleansing Gel. The soap nut cleansing gel is a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It cleanses the skin deeply, removing impurities, make-up and sebum without drying it out. Cleansing is provided by very gentle, skin-friendly ingredients made from sugar cane and soap nuts. These are natural sources of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory properties. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfectant and antiseptic properties and a gentle citrus-floral scent of clean freshness. Apply to dry skin with dry hands, massage in and rinse with water. And as the third step, Mint Water, which hydrates and tones the skin and is also antibacterial. The smaller size comes with a spray nozzle and can be used at any time of day, including to refresh your skin :-) This gentle, mild cleansing routine preserves the skin's natural pH and can be used morning and evening.

For redness, I recommend our new product from the PLUS range – ROSACEA AND SOOTHING. A gentle, mild yet effective product designed to soothe reactive, hypersensitive skin, both immediately and over the long term. It helps calm inflammatory processes, reduces redness and soothes skin affected by rosacea, couperose and extreme sensitivity. Thanks to its fermented probiotic culture, which supports the growth of beneficial bacteria, it helps speed up the restoration of the microbiome. With this skin type, cleansing is truly essential and forms the basis of skincare.

For acne, our much-loved Zinc Ointment will help. Zinc is antibacterial, fights the spread of bacteria, suppresses inflammation and suppuration. It soothes irritated skin and speeds up the regeneration process, leaving a delicate protective film. You can apply it locally, for example, under make-up in the morning, or locally at night. Alternatively, use it once a week as an overnight mask.

Even for sensitive skin, we recommend intensive care with enzymes, which help remove the upper, hardened layer of skin. I recommend the GENTLE ENZYMATIC PEEL. It uses enzymes to dissolve the bonds between dead skin cells, removing them gently and extremely effectively. New cells come to the surface, giving the skin a beautiful, radiant appearance. With regular use, the skin becomes more resilient and healthier, subsequent skincare is more effective and the benefits of skincare products are enhanced. It reduces skin thickening and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy skin microbiome. Its gentle texture is suitable even for very sensitive, irritated and inflamed skin. The enzymatic peel offers the gentlest method of exfoliation; it doesn't damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging its surface. If you have sensitive skin, you can use it once every 10 days.
After the peel, I recommend the HYDRATING MASK – ECTOIN AND COENZYME Q10. This creamy hydrating mask provides intensive hydration and restores the skin's elasticity. It leaves skin feeling soft and smooth, replenishes its moisture and gives it a pleasant scent. The skin feels softer, plumper and firmer to the touch. The mask supports skin cell regeneration and reduces fine lines and wrinkles. It helps soothe skin stressed by external factors, protecting its health and beauty. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish necessary moisture and reduce the formation of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead layer of skin. They cause the cells in the horny layer to swell and smooth uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect.

For a moisturiser, I recommend the LIGHT MOISTURISING CREAM. This light cream has a delicate texture and a pleasant citrus-floral scent. It absorbs quickly into the skin, leaving it velvety and hydrated from the very first touch. Its main ingredient is precious rose water, alongside lightweight, non-greasy oils. It's enriched with natural vitamin E and provitamin B5 to provide long-lasting skin hydration. The Light Moisturising Cream is suitable for all skin types. I'm sure that regular cleansing, including deep cleansing, will relieve the dryness, as your skin will be hydrated deeply and able to absorb all the active ingredients in the creams you apply. In the evening and in the morning, I recommend applying Collagen Hydrating Serum under your cream. In summer, you can use it instead of a cream, as it has a creamy consistency. It gives the skin an extra dose of hydration and locks in moisture, helping to keep it supple and youthful-looking. The hydrating serum is an excellent moisture regulator throughout the day. It regulates sebum production in the skin and refines pores. It absorbs quickly, brightens the complexion and gives the skin the energy and freshness it needs. It's suitable for all skin types and all ages. Combined with a suitable cream, it is an effective ally in the fight against wrinkles. It's also particularly suitable for oily and combination skin, as well as acne-prone skin, as it provides much-needed hydration, helps reduce inflammation in the skin and soothes irritation. The serum has a light, fluid texture, so it absorbs into the skin instantly and allows its active ingredients to penetrate easily. The hydrating serum combines rose water, aloe vera, precious marula oil and collagen, and vitamins E and F.
For sensitive and dry skin, we also recommend the much-loved Rosehip Cream with Ectoin and Provitamin B5. This very pleasant cream has a high rosehip oil content and is enriched with the active ingredient ECTOIN, provitamin B5, oat lipids and aromatherapeutic essential oils. The cream provides intensive, long-lasting hydration (up to 7 days), strengthens the skin's natural resilience and boosts its protective system. This precious cream also supports the natural vitality of cells, making it suitable for all skin types, especially irritated, dry and atopic skin. It can also be used to help prevent skin ageing and wrinkles. If you already have a few wrinkles “adorning” your skin, this cream will help soften and smooth them. It brightens the complexion and gives the skin the hydration and elasticity it needs. Another benefit is that it naturally protects the skin from the sun and cold weather. The cream absorbs easily and doesn't leave the skin feeling greasy, while working beneath the skin's surface for hours to keep it healthy and vital. You can use it in the colder months of the year. For winter, I recommend applying Wind and Cold Protection Cream as the final layer.

For body care, you could try the BODY SCRUB WITH MAGNESIUM SALT. This luxurious body scrub removes dead skin cells and smooths the skin, leaving it soft, radiant and beautifully scented. Nourishing oils and magnesium have a powerful relaxing effect and activate the body's healing mechanisms. The scrub rejuvenates, hydrates and detoxifies. It restores the skin's suppleness and natural function. Use it while bathing (you can always add a few drops of oil to the bath, including olive oil from your kitchen. An oat bath is also great – I recommend trying it on a small patch of skin first. I used it when my son had very dry skin as a baby. Put a handful of oats in a bag or even a sock, tie it up and place it in a bath of warm water. Squeeze the bag in the water. This bath beautifully hydrates and softens the skin.) After bathing, I recommend the SOOTHING BALM FOR ATOPIC SKIN. This soothing, restorative and protective creamy balm is designed for dry to atopic skin. It restores lost moisture to the skin, penetrates deeply and helps renew the inner layers of cells. The balm is a source of unsaturated fatty acids, which influence the skin's functions. A lack of these can cause impaired barrier function, dry and atopic skin, psoriasis and various skin inflammations. You could also try the BODY CREAM WITH PROVITAMIN B5. Its formula makes it suitable for all skin types, but it's ideal for dry skin, thanks in part to its avocado oil, which can regenerate the skin in a very short time. Macadamia oil provides excellent hydration, softening the skin and leaving it feeling fresh. The cream penetrates the skin easily, reaching its deepest layers and restoring it from within. Panthenol leaves a smooth film on the skin for a long time.

To recap: your cleansing routine consists of three steps, and once a week in the evening you do a deep cleanse with a peel and mask. Use the Collagen Serum in the evening and morning, followed by a cream. You can also use the soothing product morning and evening on cleansed skin, under your serum and cream. This skincare routine will help. Regular exfoliation removes the top layer of dead skin cells, allowing the creams to penetrate deeper into the skin. I also strongly recommend drinking enough plain water. Keep a bottle of water with you and stay hydrated. It may be a slightly longer journey, but it's an investment in yourself, and that's always worthwhile :-)

We can send you samples of all the products mentioned so that you can try them and see which ones suit you best. Just send us your address.
If you have any other questions, I'm here for you. In the meantime, have a lovely day.
Best wishes, Daniela DULCIA natural

Good day, dear Veronika,

Thank you for your trust. If you don't mind, I'll guide you through this step by step, to help you achieve healthy skin and give us a complete picture of your skincare routine. Cleansing is essential to skincare, and it's important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Gentle cleansing removes dry, flaky patches and can also help to remove blackheads. It's best to cleanse your skin without soap or alcohol to avoid over-drying it, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don't recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which are substances from the saponin group, also found in cleaning products, for example. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. For removing make-up, I definitely recommend our NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time had come to improve its formula with a make-up removing ingredient that even removes waterproof make-up. The two-phase facial make-up remover clears the skin's surface of all impurities and oil trapped in the pores. It removes make-up with ease. It's suitable for all skin types, including very sensitive and acne-prone skin. It's gentle and causes no irritation. It also acts as an emollient and helps prevent dehydration. It's non-irritating and suitable even for very sensitive and children's skin. Then gently wash and massage your face with the Soap Nuts facial cleansing gel. The soap nut cleansing gel is a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and oil without drying it out. Cleansing is provided by very gentle, skin-friendly substances made from sugar cane and soap nuts. These are natural sources of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory properties. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essential oils, the gel has disinfecting and antiseptic properties, with a delicate citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in, then rinse off with water. And as a third step, use rose water to hydrate and tone your skin. The smaller size comes with a spray, so you can use it at any time during the day to refresh your skin too :-) This gentle, mild cleansing routine preserves the skin's natural pH and can be used morning and evening.️

We consider regular exfoliation a very important step for this type of skin. We recently launched new products in our range of salon-quality peels and masks containing AHA acids. With careful, thorough exfoliation, the skin is deeply cleansed, allowing all the goodness in your creams to penetrate more effectively and helping your skin become nicely hydrated. So, for a more comprehensive routine, I recommend the following: DEEP PEEL WITH A DOUBLE ACTION - Combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse pores, remove built-up oil and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without damaging it. They massage the skin and gently stimulate circulation as they cleanse. A carefully blended mix of essential oils refreshes and disinfects. You can use it 2–3 times a week. If you have active, inflamed acne, please let me know, as you'll need to choose a gentler peel. Exfoliation is a cosmetic treatment designed to restore radiance and vitality to the skin. After a while, the skin renews itself. It creates new cells that pass through the layers of the skin to the surface, where they become keratinised. Dead, hardened, old cells spoil the appearance of the skin, leaving it tired, grey and dull. A peel brings the skin back to life in just "a minute". It also stimulates circulation and improves the skin's condition and colour. Exfoliation cleanses and opens the pores. That's why, after using it, it's a good idea to apply a face mask or your favourite Dulcia natural product. Active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly.
After exfoliating, I recommend the REJUVENATING MASK WITH GLYCOLIC AND HYALURONIC ACID - This intensive, highly effective mask is ideal for energising, tightening and renewing the skin. It reduces and softens wrinkles and visibly regenerates the skin. Daisy extract helps to even out the skin tone. Glycolic and hyaluronic acids give the skin elasticity and a plump, hydrated look. Glycolic acid removes dead cells and deeply repairs the skin. It works like a funnel, enabling the active ingredients to be transported quickly to the deepest layers. It significantly helps hyaluronic acid bind to skin cells, so it can work to fill the spaces between cells and hydrate the skin. You can alternate between these masks and see which combination works best for your skin. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish essential moisture and reduce the formation of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead layer of skin. They cause the cells in the outer layer of the skin to swell and smooth out unevenness on the skin's surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and soothe inflammation. They reduce wrinkle formation and have a relaxing effect. Before using the mask, we recommend a patch test – try a little of the mask on the skin near your ear, below your temple. Watch for a reaction; a slight tingling is fine, the AHA acids are working :-)

For your first wrinkles, I can think of 3 products that we'd be very happy to send you as samples to try, so you can choose the one that suits you best:️
- EYE SERUM - 3X HYALURONIC ACID This highly intensive eye serum with a lifting effect contains a complex of three types of hyaluronic acid. It works across all layers of the skin, reducing the depth of wrinkles, firming the skin, strengthening delicate skin and creating a protective barrier around the eyes. This skin-perfecting serum is designed to target drooping eyelids, fine lines and wrinkles.
If you'd like to address wrinkles across your whole face, then:
- FIRMING ANTI-WRINKLE SERUM This intensive rejuvenating serum helps oxygenate the skin, strengthens it and firms it overall. It contains a highly concentrated dose of an epidermal substance that works as a natural filler. It stimulates cell division and improves skin cohesion, thereby reducing the depth of wrinkles. It creates a lifting effect and firms the contours of the face. The serum replenishes the skin's water reserves, leaving it soft and youthful.
- ANTI-WRINKLE PLUS This highly concentrated rejuvenating product, used in just a few drops, stimulates your own collagen production and increases hyaluronic acid levels. The combination of glycolic acid, precious peptides and a natural retinol alternative wonderfully improves skin texture, softens lines and wrinkles, and firms sagging skin. It gives the skin a beautifully even tone.

For daytime use, I recommend the ALOE VERA AND SILK FACE CREAM. This moisturising face cream is based on precious aloe vera and has a light, fluffy consistency. The aloe vera in the cream has a mild anaesthetic effect. Its rich formula stimulates circulation right down to the deepest layers of the skin. Its natural ingredients stimulate skin cells, increasing blood flow and helping to keep the skin healthy. The cream is also suitable for problem and acne-prone skin. The combination of aloe vera and macadamia oil protects against bacterial damage to the skin and helps maintain a healthy-looking complexion. Precious sweet almond oil revitalises the skin, supports deep hydration and skin vitality, and helps prevent the formation of wrinkles. Silk is elegant to look at, soft and supple to the touch. Silk proteins wonderfully soften the skin and give it captivating smoothness and freshness. Silk proteins are similar to the proteins found in human skin. They strengthen the skin's protective barrier and penetrate into its deeper layers. They work like tiny sponges, optimally regulating the skin's water reserves and binding moisture. They contain fibrin, which has an anti-ageing effect – smoothing fine wrinkles and evening out the skin's surface, leaving it looking more supple and vibrant.
If you feel you need more hydration – for example, in summer – you can swap it for the HYDRATING CREAM - MARULA OIL AND CERAMIDE COMPLEX. This wonderfully gentle, lightweight cream hydrates and protects the skin throughout the day. Its powerful hydrating and nourishing properties are a source of youth and skin renewal. The cream helps regulate oil production, has excellent anti-ageing properties, and its delicate fragrance adds to its harmonious character. Thanks to its formula, it's suitable for all skin types and is excellent for preventing skin ageing. Its key ingredients include rose water, marula oil, jojoba oil and a ceramide complex. Rose water hydrates and tones the skin and gives it a radiant glow. Precious marula oil is one of the rarest oils in the world. It contains a high percentage of polyunsaturated fatty acids (omega-6, omega-9), which strengthen cell membranes and help them retain water. As well as fatty acids, it's a rich source of vitamin C and antioxidants, especially tocopherols, and other biologically active substances (such as vitamin A, ferulic acid and squalene). Thanks to its composition, the oil is also used as protection against sunlight – it provides natural protection for the skin against UV rays.
For night-time use, I recommend our very popular ANTI-WRINKLE CREAM WITH HYALURONIC ACID AND Q10. This luxurious cream contains valuable ingredients to help fight wrinkles and skin ageing. Avocado oil, rich in oleic acid, vitamin E and phytosterols, helps restore damaged and tired skin. Carrot tissue oil, rich in beta-carotene, and rosehip oil, which is rich in antioxidants, are easily absorbed into the deeper layers of the skin, where they nourish and purify it.

We've covered cleansing, in-depth care and creams with serums. For some extra care, I'd also recommend our exciting new face essences: - The powerful daily face essence with vitamin C is rich in antioxidants that visibly firm and brighten the skin, and significantly improve the signs of photoageing. Its formula is based on a powerful antioxidant complex and the exceptionally precious ingredient raykami. The daily essence firms the skin and brightens its appearance, minimises visible signs of photoageing and protects the skin from pollution and other environmental stressors. Apply to cleansed skin every morning, then apply your serum and cream. - The night face essence has a wonderful renewing effect. It's an elegant and pleasant addition to your skincare routine. It boosts and speeds up the effects of nourishing ingredients. It's made from small molecules that penetrate the skin easily and deeply. It contains low-molecular-weight hyaluronic acid, which penetrates into the deeper layers. The glycolic acid present creates an effective "funnel" for the hyaluronic acid – both acids work at cellular level. Their effects are visible after just a few uses. Apply this to cleansed skin and don't apply anything on top; leave it on overnight and use 2–3 times a week.

If you don't mind, I'd also like to share a few tips that can help with problem skin. It's a good idea to change your pillowcase often. Hair, dead skin cells, oil and impurities collect on the pillow you sleep on, making it an ideal breeding ground for bacteria. Silk pillowcases are great (they have antibacterial properties), but regular cotton works well too. I recommend changing it as often as twice a week. It's also a good idea to have a separate towel for your face. Don't rub your face with it; just gently press it against your skin to dry it. It's best to change this often too. Wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and iron them if possible. Please also check the make-up you usually use. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients... these clog pores, preventing the skin from clearing built-up oil, and can also contribute to inflammation and acne. We also offer a range of Couleur Caramel colour cosmetics and make-up on our website. It features a professional, high-quality and original collection of colour cosmetics, combining pure natural ingredients with modern technology. Drinking enough water regularly can also make a big difference. We recommend keeping a bottle of fresh water close at hand and staying hydrated. This helps the body get rid of harmful substances. Regular visits to a beautician are also important – once a month – as they can help with acne and deep cleansing. I don't recommend squeezing spots at home; beauticians have gentle techniques for cleansing the skin in this way.
Your skin really needs to be cleansed very thoroughly and exfoliated regularly, and you should use our mud mask to cleanse and minimise pores. It may be a long journey, but it's the best investment in yourself, and we believe that together we'll help you achieve the skin you've been hoping for.
If you'd like, you can place an order for anything that caught your eye and, in the notes, please write down everything else I've recommended. We'll lovingly include samples in your parcel so you can try them and see what works best for your skin.
If you have any questions, please get in touch. I'm here for you and look forward to hearing from you.
Have a lovely day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

A very lovely good day to you, dear Martinka,

Thank you for your trust. If you don't mind, I'll advise you step by step on how to achieve healthy skin, so that we can build a complete picture of your skincare routine. Cleansing is essential to skincare, and it's important to cleanse your skin in the morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and can help get rid of blackheads. It's best to cleanse your skin without soap or alcohol, so it doesn't become too dry, which would only encourage it to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don't recommend cleansing your skin with micellar water or a product containing alcohol. These products strip away everything from the skin, including its natural protective layer, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. To remove make-up, I definitely recommend the NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time has come for us to improve its formula with a make-up removing ingredient that even removes waterproof make-up. The two-phase facial make-up remover clears the skin's surface of all impurities and oil trapped in the pores. It removes make-up easily. It's suitable for all skin types, including very sensitive and acne-prone skin. It's gentle and doesn't cause irritation. It also acts as an emollient and prevents dehydration. It doesn't irritate and is suitable even for very sensitive and children's skin. Then gently wash and massage your face with the Soap Nuts face cleansing gel. The soap nut cleansing gel is a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and oil without drying it out. Cleansing is provided by very gentle, skin-friendly ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory properties. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfecting and antiseptic properties and a delicate citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in and rinse off with water. And as a third step, use Mint Water, which hydrates and tones the skin and is also antibacterial. The smaller bottle comes with a spray nozzle, so you can use it at any time of day to refresh your skin :-) You can use this gentle, kind cleansing routine, which preserves the skin's natural pH, in the morning and evening.️

I don't know whether your skin is more sensitive or reacts normally. If your skin is sensitive, I recommend the GENTLE ENZYMATIC PEEL. Enzymes dissolve the bonds between dead skin cells, removing them gently and very effectively. New cells come to the surface, giving your skin a beautiful, radiant appearance. With regular use, skin becomes more resilient and healthier, subsequent skincare is more effective, and the effects of treatment products are more intense. It reduces skin thickening and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy skin microbiome. Its gentle texture is suitable even for very sensitive, irritated and inflamed skin. Enzymatic peeling offers the gentlest method of exfoliation; it doesn't damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging the surface. If your skin can tolerate a physical peel too, I would recommend the Deep Peel, which is better at dealing with clogged pores. It combines the physical and chemical effects of a peel. Active ingredients deeply cleanse pores, removing accumulated oil and dead cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without causing damage. They massage the skin, gently stimulate circulation and cleanse it. A carefully selected blend of essential oils refreshes and disinfects. You can use it 2–3 times a week. Peeling is a cosmetic treatment designed to restore radiance and vitality to the skin. After a certain amount of time, the skin renews itself. It creates new cells that move through the layers of skin to the surface, where they become keratinised. Dead, hardened and old cells make the skin look tired, grey and dull. A peel brings the skin back to life in a "minute". It also boosts circulation and improves its condition and colour. A peel cleanses and opens the pores. That's why it's a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients penetrate into the deeper layers more quickly, allowing them to nourish the skin thoroughly. I recommend using it 2–3 times a week. Alternatively, we can send you samples of both. If the Deep Peel is "too much" for your skin, you can dilute it with the Soap Nuts cleansing gel in a 1:1 ratio. Try it and see which version suits you best :-)

After using the peel, the next step is the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It helps minimise inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It's gentle enough for sensitive skin too. It helps to normalise acne and absorb excess oil that has built up in the pores. You can use this mask after peeling, so also 2–3 times a week. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead skin layer. They cause cells in the horny layer to swell and smooth out unevenness on the skin's surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect. 

As a first aid treatment for localised acne, our new product from the Dulcia Plus range is the best choice: PLUS – ANTI-ACNE. This concentrated product reduces acne, cleanses and tightens pores, while soothing the skin and balancing its microbiome. Thanks to a combination of AHA acids, niacin and anisic acid, it removes the hardened part of the skin, helping to release oil from the pores. It acts intensively against acne-causing bacteria and reduces existing inflammation. A combination of azelaic acid and zinc works on hormonal acne. Our popular Zinc Ointment should also help. Zinc is antibacterial, helps prevent the spread of bacteria, and reduces inflammation and suppuration. It soothes irritated skin and speeds up regeneration, leaving a delicate protective film. You can apply it locally in the morning under make-up, for example, or locally at night. Alternatively, use it once a week as an overnight mask for the whole face.

You can keep using the cream with aloe vera and silk as your day cream during the colder months of the year, or use it as a night cream. For daytime, I recommend the LIGHT MOISTURISING CREAM. This light cream has a delicate texture and a pleasant citrus-floral scent. It absorbs quickly into the skin, leaving it velvety and hydrated from the very first touch. Its main ingredient is precious rose water. It contains light, non-greasy oils and is enriched with natural vitamin E and provitamin B5 to help maintain long-lasting skin hydration. The light moisturising cream is suitable for every skin type. It deeply hydrates and smooths dry skin, and thanks to its excellent absorption and ability to regulate sebum, it's also suitable for oily skin. It doesn't leave a greasy film on the skin and penetrates deep into its layers. Thanks to its anti-inflammatory ingredients, the cream also benefits acne-prone, sensitive and irritated skin.

If you don't mind, I'd also like to share a few tips to help you deal with problem skin. It's a good idea to change your pillowcase regularly. Hair fragments, dead skin cells, oil and impurities collect on it, making it an ideal breeding ground for bacteria. A silk pillowcase is a great choice (it has antibacterial properties), but ordinary cotton works well too. I recommend changing it twice a week. It's also a good idea to have a separate small towel for your face. Don't rub your face with it; just gently pat it against your skin to dry it. It's best to change it frequently too. Wash pillowcases and towels at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them. Please also take a look at the make-up you usually use. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of built-up oil, which can also contribute to inflammation and acne. We also offer a range of colour cosmetics and make-up from Couleur Caramel on our website. It offers a professional, high-quality and original collection of colour cosmetics that combines pure natural ingredients with modern technology. Drinking enough water regularly can also make a big difference. We recommend always keeping a bottle of water close by and staying hydrated. This helps the body get rid of harmful substances. Regular visits to a beautician are important too – once a month – as they can help with acne and deep cleansing. I don't recommend squeezing spots at home; beauticians have gentle techniques for this kind of skin cleansing.
It's really important to cleanse your skin very thoroughly and exfoliate regularly, and to use our mud mask to cleanse and minimise pores. It may be a long journey, but it's the best investment you can make in yourself, and we believe that together we'll help your skin become the way you want it to be.
If you like, you can place an order for anything that has caught your eye, then please write everything else I've recommended in the order notes. We'll lovingly include it in your parcel as samples, so you can try out what suits your skin best. We can also send samples by post – we just need your address :-)
If you have any questions, please write to me. I'm here for you and look forward to hearing from you.
Have a lovely day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

Hello Zuzka,

The ideal choice is the STRETCH MARKS / GROWING TUMMY REGENERATING CREAM. The combination of rosehip and avocado oils with rose water and added vitamins makes this an exceptionally precious, rich cream. It has a very light consistency and leaves the skin elastic and toned after application, making it just right for the stressed skin of a pregnant tummy.

The cream for stretch marks / a growing tummy has a wide range of uses for deep skin regeneration. It is excellent for helping to prevent stretch marks and has a particularly beneficial effect on the healing of deep, thickened scars and keloids, as well as treating superficial or damaged capillaries. The oil in the cream supports tissue growth and circulation, the breakdown of scar tissue, strengthens connective tissue, restores the skin’s cell structure and improves its elasticity. It helps prevent stretch marks and tissue loosening during pregnancy. It protects the skin from the harmful effects of the external environment and helps with pigmentation spots. Thanks to vitamin E, it helps supply cells with oxygen, thereby slowing skin ageing, while lecithin supports the skin’s freshness and elasticity. This cream is a great preventative measure and can also help soften existing stretch marks. However, more invasive techniques are often needed to smooth them out or remove them completely. We recommend consulting a dermatologist, who can suggest an effective way to remove them.

Thank you for your question. If you have any others, we’re here for you.
Kind regards,
Daniela DULCIA natural

A very lovely day to you,

Yes, exfoliation removes dead skin cells, refreshing the skin. A mask then addresses a specific concern (hydration, acne, wrinkles and so on) over the longer term. Once it has been washed off, the skin is cleansed and the pores are open and clear, so it is very important to nourish the skin afterwards with a moisturiser. Ideally, apply a serum first, followed by a cream, which is the final step in your skincare routine.

Thank you for your question. If you have any others, we’re here for you :-)
Wishing you a lovely day, kind regards,
Daniela DULCIA natural

Hello dear Domka,

Thank you for your trust. If you don't mind, I'll guide you through things step by step to help you achieve healthy skin, so that we can get a complete picture of your skincare routine.
Cleansing is essential to skincare. It's important to cleanse your skin in the morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and can help to clear blackheads. It's best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don't recommend using micellar water or an alcohol-based product to cleanse your skin. These products strip everything from the skin, including its natural protective barrier, due to the surfactants they contain. These are substances from the saponin group, found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. To remove make-up, I definitely recommend our NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time has come for us to improve its formula with a make-up removing ingredient that even removes waterproof make-up. The two-phase facial make-up remover clears all impurities and oil that become trapped in the pores from the skin's surface. It removes make-up easily. It's suitable for all skin types, including very sensitive and acne-prone skin. It's gentle and does not cause irritation. It also acts as an emollient and helps prevent dehydration. It's non-irritating and suitable even for very sensitive and children's skin. Then gently wash and massage your face with the Soap Nuts Facial Cleansing Gel. The soap nut cleansing gel is a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It deep-cleanses the skin, removing impurities, make-up and oil without drying it out. Cleansing is provided by very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory properties. The cleansing gel clears pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfectant and antiseptic properties and a delicate citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in and rinse off with water. The third step is rose water, which hydrates and tones the skin. The smaller size comes with a spray nozzle, so you can use it at any time of day to refresh your skin too :-) This gentle, mild cleanse, which preserves the skin's natural pH, can be used morning and evening.

For areas of redness, I recommend our new product from the PLUS range – ROSACEA AND SOOTHING. A gentle, mild yet effective product designed to soothe reactive, hypersensitive skin immediately and over the long term. It helps to calm inflammatory processes, reduce redness and soothe skin affected by rosacea, couperose and extreme sensitivity. Thanks to its fermented probiotic culture, which supports the growth of beneficial bacteria, it helps speed up the restoration of the microbiome.

With this type of skin, cleansing is truly essential and forms the basis of your skincare routine. Even for sensitive skin, we recommend deep care in the form of enzymes, which help remove the upper, thickened layer of skin. I recommend the GENTLE-ACTION ENZYMATIC PEEL. The enzymes dissolve the bonds between dead skin cells, removing them gently and extremely effectively. New cells come to the surface, giving your skin a beautiful, radiant appearance. With regular use, skin becomes more resilient and healthier, subsequent skincare is more effective and the effects of your skincare products are more intense. Skin thickening and the formation of comedones are reduced. The peel contains soothing ingredients and probiotics to support a healthy skin microbiome. Its gentle texture is suitable even for very sensitive, irritated and inflamed skin. Enzymatic peeling offers the gentlest method of exfoliation; it does not damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging its surface. If your skin is sensitive, you can use it once every 10 days.
Afterwards, I recommend the SOOTHING AND NOURISHING MASK – MICRO-BIO COMPLEX. This gentle creamy mask nourishes and soothes irritated skin. It contains a complex of nourishing ingredients and microbiotic cultures to help restore the skin's microflora. It improves skin immunity, supports regeneration, reduces redness and calms sensitivity. It retains the moisture your skin needs and stimulates the skin's metabolism. After use, skin feels soft and soothed. It contains no irritating ingredients or essential oils. You can also use it once every 10 days – ideally after the enzymatic peel.

For a cream, I recommend the LIGHT MOISTURISING CREAM. This light cream has a delicate texture and a pleasant citrus-floral scent. It absorbs quickly into the skin, leaving it velvety and instantly moisturised. Its main ingredient is precious rose water. It also contains light, non-greasy oils and is enriched with natural vitamin E and provitamin B5 to help maintain long-lasting skin hydration. The Light Moisturising Cream is suitable for every skin type. I believe that regular cleansing, including deep cleansing, will help the dryness go away, as your skin will be hydrated more deeply and will absorb all the active ingredients in the creams we apply.
I recommend applying the Collagen Hydrating Serum under your cream, both morning and evening. It gives your skin an extra boost of hydration and locks in moisture, helping to keep it supple and youthful-looking. The Hydrating Serum is an excellent all-day moisture regulator for the skin. It regulates oil production and refines pores. It absorbs quickly, brightens the skin and gives it the energy and freshness it needs. It's suitable for all skin types and ages. Combined with a suitable cream, it's an effective ally in the fight against wrinkles. It's also particularly suitable for oily and combination skin, as well as blemish-prone skin, as it provides the skin with much-needed hydration, helps reduce inflammation and soothes irritation. The serum has a light, fluid texture, so it absorbs into the skin immediately and allows the active ingredients to penetrate easily. The Hydrating Serum combines rose water, aloe vera, precious marula oil, collagen, and vitamins E and F.
For sensitive and dry skin, we also recommend the very popular Rosehip Cream with Ectoin and Provitamin B5. This lovely cream has a high rosehip oil content and is enriched with the active ingredient ECTOIN, provitamin B5, oat lipids and aromatherapeutic essential oils. The cream provides intensive, long-lasting hydration (up to 7 days), strengthens the skin's natural resilience and boosts its protective system. This precious cream also supports the natural vitality of cells, making it suitable for every skin type, especially irritated, dry and atopic skin. It can also be used to help prevent skin ageing and wrinkles. If you already have a few wrinkles „adorning“ your skin, this cream will help soften and smooth them. It brightens the skin and gives it the hydration and elasticity it needs. Another benefit is natural protection from sunlight and cold weather. The cream absorbs easily and doesn't leave the skin feeling greasy, while working beneath the skin's surface for hours to support a healthy, vital appearance.

For affected areas (if it's eczema), Zinc Ointment will be ideal. Zinc is antibacterial and helps treat and heal the skin.

For eye creams, I recommend the Night Caffeine Eye Cream. This rich, oily cream is packed with caffeine and has a lovely coffee scent. It reduces and helps prevent puffiness around the eyes. The cream stimulates and renews the cellular structure, helping to improve blood circulation and give the skin around the eyes a healthier, more youthful appearance. It promotes circulation in the skin to brighten dark circles. Caffeine helps balance the skin's pH and draws away excess fluid that causes under-eye puffiness. It helps improve microcirculation, refreshing and brightening the skin.
If you'd like a cream for daytime, then the Daisy Day Cream is also a great choice. This gentle revitalising and firming eye cream hydrates and protects the delicate skin around the eyes, while helping to prevent wrinkles. Daisy extract brightens the eye area and reduces dark spots and circles under the eyes. The cream is designed for all skin types that need a boost and some extra hydration. Organic daisy flower extract is an effective skin-brightening ingredient (even for sensitive skin). It helps reduce excessive pigmentation and age spots. It gives the skin a beautiful, radiant appearance and helps drain excess accumulated fluid, reducing puffiness. Valuable natural oils help fight skin ageing and improve elasticity around the eyes. Daisy is a highly effective ingredient that influences various processes involved in melanin production. It's used to reduce and remove dark spots caused by repeated exposure to sunlight, ageing, genetic factors and more.

For body care, you could try the BODY SCRUB WITH MAGNESIUM SALT. This luxurious body scrub removes dead skin cells and smooths the skin, leaving it soft, radiant and beautifully scented. Its nourishing oils and magnesium have a powerful relaxing effect and activate the body's healing mechanisms. The scrub rejuvenates, hydrates and detoxifies. It restores the skin's suppleness and natural functions. Use it while bathing (you can always add a few drops of oil to your bath – even olive oil from the kitchen. An oat bath is great too. I recommend trying it on a small patch of skin first; I used it when my son had very dry skin as a baby. Put a bag or even a sock filled with a handful of oat flakes, tied shut, into a bath of warm water. Squeeze the bag in the water. The bath hydrates and softens the skin beautifully.) After bathing, I recommend the SOOTHING BALM FOR ATOPIC SKIN. This soothing, restorative and protective creamy balm is designed for dry to atopic skin. It restores lost moisture to the skin, penetrates deeply and helps rebuild the inner layers of skin cells. The balm is a source of unsaturated fatty acids, which influence skin function. A deficiency can cause impaired barrier function, dry or atopic skin, psoriasis and various skin inflammations.
Alternatively, there's also the BODY CREAM WITH PROVITAMIN B5. Its formula makes it suitable for every skin type, but it's ideal for dry and mature skin, thanks in part to avocado oil, which can help restore the skin in a very short time. Macadamia oil provides excellent hydration, softening the skin and leaving it feeling fresh. The cream penetrates the skin easily, reaching its deepest layers and restoring it from within. Panthenol leaves a smooth film on the skin for a long time. You only need a little of this wonderful cream, but the lovely feeling lasts and lasts. You could call it a beauty cream, and it should be part of the routine of anyone who wants beautiful skin and a wonderful feeling. Its delicate vanilla scent will envelop you in mystery and fill you with a bold, lasting freshness.

We can send you samples of all the products mentioned so you can try them and see what suits you best. Just send us your address. If you have any other questions, I'm here for you.

Have a lovely day for now.
Kind regards,
Daniela DULCIA natural

A very lovely good day to you, dear Veronika,

Thank you for your trust. If you don’t mind, I’ll advise you step by step on how to achieve healthy skin, so that we can get a complete picture of how to care for your skin. Cleansing is essential to skincare, and it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and can also help to remove blackheads. It’s best to cleanse your skin without soap or alcohol, to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which are substances from the saponin group, found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. To remove your make-up, I definitely recommend our NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been in our range since the very beginning and is one of your favourite products. The time has come for us to improve its formula with a make-up removing ingredient that can even remove waterproof make-up. The two-phase facial make-up remover clears the surface of the skin of all impurities and oil trapped in the pores. It removes make-up easily. It’s suitable for all skin types, including very sensitive and acne-prone skin. It’s gentle and causes no irritation. It also acts as an emollient and prevents dehydration. It’s non-irritating and suitable even for very sensitive and children’s skin. Then gently wash your face and massage it with Soap Nut Facial Cleansing Gel. The soap nut cleansing gel is a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities, make-up and oil without drying it out. Cleansing is provided by very gentle, skin-compatible ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory properties. The cleansing gel unclogs pores, softens and soothes the skin, and calms inflammation and irritation. Thanks to its essences, the gel has disinfecting and antiseptic properties and a delicate citrus-floral scent of freshness. Apply to dry skin with dry hands, massage in and rinse off with water. And as the third step, rose water, which hydrates and tones. The smaller size comes with a spray and can be used at any time of day to refresh your skin :-) You can use this gentle, mild cleansing routine, which preserves the skin’s natural pH, morning and evening.

We consider regular exfoliation a very important step for this type of skin. We recently launched new products in our range of salon-quality peels and masks containing enzymes, which are also suitable for sensitive skin. GENTLE ENZYMATIC PEELING. The enzymes dissolve the bonds between dead skin cells, removing them gently and very effectively. New cells come to the surface, giving the skin a beautiful, radiant appearance. With regular use, the skin becomes more resilient and healthier, subsequent skincare is more effective and the results of skincare products are more intensive. It reduces skin thickening and the formation of comedones. Exfoliation is a cosmetic treatment intended to restore radiance and vitality to the skin. After a certain period, the skin renews itself. It produces new cells, which pass through the layers of skin to the surface, where they become keratinised. Dead, keratinised and old cells detract from the skin’s appearance, leaving it tired, grey and dull. In just “a minute”, exfoliation brings the skin back to life. It also boosts circulation, improving the skin’s condition and colour. Exfoliation cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. The active ingredients can reach the deeper layers more quickly, allowing them to nourish the skin thoroughly. After exfoliating, use our PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and reduces the appearance of pores. It minimises inflammation, draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It’s gentle enough for sensitive skin too. It helps to normalise acne and absorb excess oil that has built up in the pores. You can use this mask after exfoliating, so 2–3 times a week as well. Face masks have an intensive nourishing and cleansing effect. They deeply cleanse the pores, replenish essential moisture and reduce the appearance of fine lines. Regularly applying face masks is an essential part of complete skincare. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead surface layer of skin. They cause the cells in the horny layer to swell and smooth out unevenness in the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect.

For immediate help with localised acne, our favourite Zinc Ointment is the best choice. Zinc is antibacterial, helps prevent the spread of bacteria, reduces inflammation and suppuration. It soothes irritated skin and speeds up the regeneration process, leaving a delicate protective film. You can apply it locally in the morning under make-up, for example, or locally at night. Alternatively, use it once a week as an overnight mask for the whole face.

For a night cream, I recommend FRUIT AND Q10 FACIAL CREAM – CLEANSING COMPLEX. The cream is packed with nutrients, vitamins and antioxidants from fruit, helping to give the skin a radiant, youthful appearance. Its unique combination of ingredients also helps to draw out and remove toxins from the skin. Based on research, we enriched this cream with a unique blend of natural ingredients (CLEANSING COMPLEX), which has a powerful cleansing effect, anti-inflammatory properties and actively fights the bacteria that cause acne. Active ingredients from black cumin, magnolia and manuka chaulmoogra have antimicrobial properties and minimise inflammation in the skin. The cream reduces the formation of comedones and pustules (small blisters on the skin filled with water or pus). The enriched cream regulates the skin’s oil production even more effectively and also has a lovely mattifying effect. Regular use reduces skin inflammation and significantly decreases acne and comedone formation.
For daytime use, I recommend alternating it with LIGHT MOISTURISING CREAM. This light cream has a delicate texture and a pleasant citrus-floral scent. It absorbs quickly into the skin, leaving it velvety and hydrated from the very first touch. Its main ingredient is precious rose water, along with light, non-greasy oils. It’s enriched with natural vitamin E and provitamin B5 to keep the skin hydrated for longer. Light Moisturising Cream is suitable for every skin type.
Under your creams (morning and evening), I recommend HYDRATING SERUM – COLLAGEN. Its fresh, delicate texture helps to hydrate the skin and gives it a fresh, youthful appearance. Collagen effectively and visibly nourishes the skin, leaving it smoother and more supple. This gentle serum revitalises and quenches thirsty skin. It gives the skin an extra boost of hydration and helps retain moisture, keeping it supple and youthful. Hydrating Serum is an excellent moisture regulator throughout the day, regulating the skin’s oil production and refining pores. It absorbs quickly, brightens the complexion and gives it the energy and freshness it needs. It’s suitable for all skin types and all ages. Combined with a suitable cream, it’s an effective ally in the fight against wrinkles. It’s especially suitable for oily and combination skin, as well as blemish-prone skin, as it provides much-needed hydration, helps reduce inflammation and soothes irritation. The serum has a light, fluid texture, so it absorbs into the skin immediately and allows the active ingredients to penetrate easily. Hydrating Serum is made from a combination of rose water, aloe vera, precious marula oil and collagen, and vitamins E and F.

If you don’t mind, I’d also like to share a few tips that can help with problem skin. It’s a good idea to change the pillowcase you sleep on frequently. Hair fragments, dead skin cells, oil and dirt collect on it, making it an ideal breeding ground for bacteria. A silk pillowcase is great (it has antibacterial properties), but regular cotton works well too. I recommend changing it as often as twice a week. It’s also a good idea to have a separate small towel for your face. Don’t rub your face with it; just gently press it against your skin to dry it. It’s best to change it often too. Wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them. Please also take a look at the make-up you usually use. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as they clog pores and prevent the skin from clearing built-up oil. This can also contribute to inflammation and acne. We also offer a range of colour cosmetics and make-up from Couleur Caramel on our website. It’s a professional, high-quality and original collection of colour cosmetics, combining pure natural ingredients with modern technology. Keeping up a regular water-drinking routine can also make a big difference. We recommend always keeping a bottle of plain water nearby and staying hydrated. This helps the body get rid of harmful substances. Peppermint tea is also great, for example (but don’t drink it in large quantities or over a long period); it helps balance hormones and can therefore help with problem skin too. Regular visits to a beautician are also important – once a month – as they can help with acne and deep cleansing. I don’t recommend squeezing spots at home; beauticians have gentle techniques for this kind of skin cleansing.
Your skin really needs to be cleansed thoroughly and exfoliated regularly, and you should use our mud mask to cleanse and reduce the appearance of pores.
It may be a longer journey, but it’s the best investment you can make in yourself, and we believe that together we can help your skin become the way you want it to be. Please try the full routine I’ve recommended, and I’m sure your skin will improve :-)
If you like, you can place an order for anything that has caught your interest and add a note with everything else I’ve recommended. We’ll lovingly include samples in your parcel so you can try them and see what suits your skin best.
If you have any questions, please do write to me. I’m here for you and I look forward to hearing from you.
Have a lovely day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

A very good day to you, dear Danka,

Thank you for your trust. If you don’t mind, I’ll guide you through the steps one by one, to help you achieve healthy skin and give you a complete picture of how to care for it. Cleansing is essential to skincare, and it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs a chance to breathe again. Gentle cleansing removes dry, flaky patches and can help clear blackheads. It’s best to cleanse your skin without soap or alcohol to avoid over-drying it, which can actually encourage the skin to produce even more oil. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I wouldn’t recommend cleansing your skin with micellar water or a product containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, substances from the saponin group that are also found in cleaning products, for example. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. To remove make-up, I definitely recommend our NOURISHING CLEANSING AND MAKE-UP REMOVING EMULSION. Our nourishing facial cleansing emulsion has been part of our range since the very beginning and is one of your favourite products. The time came for us to improve its formula with a make-up removing ingredient that even removes waterproof make-up. This two-phase facial make-up remover clears the skin’s surface of all impurities and oil trapped in the pores. It removes make-up easily and is suitable for all skin types, including very sensitive and acne-prone skin. It is gentle and does not cause irritation. It also acts as an emollient and helps prevent dehydration. It is non-irritating and suitable even for very sensitive and children’s skin. Then gently wash and massage the skin with the Soap Nut Facial Cleansing Gel. This light, caring gel cleanses the skin effectively yet gently, while providing intensive care and hydration. It cleans deep down, removing impurities, make-up and oil without drying the skin. Cleansing is provided by very gentle, skin-friendly ingredients made from sugar cane and soap nuts. These are a natural source of saponins and work as a gentle cleanser with antimicrobial and anti-inflammatory effects. The cleansing gel unclogs pores, softens and soothes the skin, and helps calm inflammation and irritation. Thanks to its essential oils, the gel has disinfectant and antiseptic properties, as well as a delicate citrus-floral scent that smells of freshness. Apply to dry skin with dry hands, massage in, then rinse with water. The third step is rose water, which hydrates and tones the skin. The smaller bottle comes with a spray nozzle and can be used at any time of day to refresh your skin :-) You can use this gentle, caring cleansing routine, which preserves the skin’s natural pH, morning and evening.️

We consider regular exfoliation a very important step for this skin type. We recently launched new products in our range of salon-quality exfoliators and masks containing AHA acids. With proper, thorough exfoliation, the skin is cleansed and all the goodness in your creams can then penetrate more effectively, helping your skin to become nicely hydrated. So I recommend the following more comprehensive routine: DEEP DOUBLE-ACTION EXFOLIATOR – combines the mechanical and chemical effects of exfoliation. Its active ingredients deeply cleanse the pores and remove built-up oil and dead skin cells. They improve hydration and firmness. The exfoliator evens out pigmentation, brightens the skin and helps even its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without damaging it. They massage the skin, gently stimulate circulation and cleanse it. A carefully balanced blend of essential oils refreshes and purifies. You can use it 2–3 times a week. If you have active, inflamed acne, please let me know, as we’ll need to choose a gentler exfoliator. Exfoliation is a beauty treatment that helps restore your skin’s radiance and vitality. After a while, the skin renews itself. It creates new cells that move through the layers of the skin to the surface, where they form a hardened layer. Dead, hardened, old cells make the skin look tired, grey and dull. In just “a minute”, exfoliation brings your skin back to life. It also boosts circulation and improves the skin’s condition and colour. Exfoliation cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients can reach the deeper layers more quickly and nourish the skin thoroughly. After exfoliating, follow with the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It helps reduce inflammation, draws out surface toxins and impurities, and supports skin renewal and healing after acne. It softens the skin and improves its overall appearance. It is gentle enough for sensitive skin, too. It helps balance acne and absorb excess oil that has built up in the pores. You can use this mask after exfoliating, so 2–3 times a week as well. Face masks provide intensive nourishment as well as cleansing. They deeply cleanse pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead layer of skin. They cause the cells in the outer layer of the skin to swell, smoothing out unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and help calm inflammation. They reduce the appearance of wrinkles and have a relaxing effect. These two products were developed for professional, salon-level skincare using AHA acids (exfoliator).

For first aid on individual spots, our new product from the Dulcia Plus range is the best choice: PLUS – ANTI-ACNE. This concentrated product helps reduce acne, cleanse and tighten pores, while soothing the skin and balancing its microbiome. Thanks to its combination of AHA acids, niacin and anisic acid, it removes the hardened layer of skin, helping oil escape from the pores. It works intensively against acne-causing bacteria and helps reduce existing inflammation. The combination of azelaic acid and zinc works on hormonal acne. Our popular Zinc Ointment should also help. Zinc is antibacterial, helps prevent the spread of bacteria, and reduces inflammation and pus. It soothes irritated skin and speeds up the renewal process, leaving a light protective film. You can apply it locally in the morning under make-up, for example, or locally at night. You can also use it once a week as an overnight mask over the whole face.

For daytime, I recommend the FRUIT AND Q10 FACE CREAM – CLEANSING COMPLEX. Packed with nutrients, vitamins and antioxidants found in fruit, this cream helps give the skin a radiant, youthful appearance. Its unique blend of ingredients also helps draw toxins out of the skin and remove them. Based on research, we enriched this cream with a unique blend of natural ingredients (CLEANSING COMPLEX) that has a strong cleansing effect, helps reduce inflammation and actively fights the bacteria that cause acne. Active ingredients from black cumin, magnolia and manuka chaulmoogra have antimicrobial properties and help minimise inflammation in the skin. The cream reduces the formation of comedones and pustules (small blisters on the skin filled with water or pus). Its enhanced formula regulates sebum production even more effectively and has a lovely mattifying effect overall. Regular use helps reduce skin inflammation and significantly decreases acne and comedones.
At night, I recommend alternating it with the ALOE VERA AND SILK FACE CREAM. This moisturising face cream, based on precious aloe vera, has a light, airy texture. Aloe vera has a mildly anaesthetic effect in the cream. Its rich formula boosts circulation right down to the deepest layers of the skin. The natural ingredients stimulate skin cells, increasing blood flow and helping to keep the skin healthy. The cream is also suitable for more problematic, acne-prone skin. The combination of aloe vera and macadamia oil helps protect against bacterial damage to the skin and supports a healthy-looking complexion. Precious sweet almond oil revitalises the skin, supports deep hydration and vitality, and helps prevent the formation of wrinkles. Silk, refined to look at and soft and supple to the touch. Silk proteins beautifully soften the skin, giving it an alluring smoothness and freshness. Silk proteins are similar to the proteins found in human skin. They strengthen the skin’s protective barrier and penetrate into its deeper layers. They work like tiny sponges, regulating the skin’s moisture levels and binding moisture. They contain fibrin, which has an anti-ageing effect: it smooths fine lines and evens the skin’s surface, leaving it looking more supple and full of vitality.
Under your creams (morning and evening), I recommend the HYDRATING SERUM – COLLAGEN. Its fresh, delicate texture helps hydrate the skin and gives it a fresh, youthful appearance. Collagen nourishes the skin effectively and noticeably, leaving it smoother and more supple. This gentle serum revitalises and rehydrates thirsty skin. It gives the skin an extra boost of hydration and helps retain moisture, keeping it supple and youthful-looking. The hydrating serum is an excellent all-day moisture regulator. It helps regulate sebum production and refine the pores. It absorbs quickly, brightens the complexion and gives the skin the energy and freshness it needs. It is suitable for all skin types and ages. Combined with a suitable cream, it is an effective ally in the fight against wrinkles. It is especially suitable for oily and combination skin, as well as blemish-prone skin, including acne-prone skin, as it provides much-needed hydration, helps reduce inflammation and relieves irritation. The serum has a light fluid texture, so it absorbs into the skin straight away and allows the active ingredients to penetrate easily. The hydrating serum is made with a blend of rose water, aloe vera, precious marula oil, collagen, and vitamins E and F.

If you don’t mind, I’d also like to share a few tips that can help with problematic skin. It’s a good idea to change your pillowcase frequently. Hair fragments, dead skin cells, oil and impurities collect on it, making it an ideal breeding ground for bacteria. A silk pillowcase is great (silk has antibacterial properties), but ordinary cotton works well too. I recommend changing it even twice a week. It’s also a good idea to keep a separate small towel for your face. Don’t rub your face with it; just gently press it against your skin to dry it. It should also be changed frequently. It’s best to wash pillowcases and towels at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them. Please take a look at the make-up you usually use, too. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog the pores, preventing the skin from getting rid of built-up oil, and can also contribute to inflammation and acne. Our website also offers a range of Couleur Caramel make-up and colour cosmetics, a professional, high-quality and original collection that combines pure natural ingredients with modern technology. Drinking enough water regularly can also make a big difference. We recommend keeping a bottle of water close by and staying hydrated. This helps the body get rid of harmful substances. Peppermint tea is also great, for example (but avoid drinking large amounts or drinking it for a long time), as it can help balance hormones and therefore help with problematic skin. Regular visits to a beauty therapist are important too – once a month, so they can help with acne and deep cleansing. I don’t recommend squeezing spots at home; beauty therapists have gentle techniques for cleansing the skin like this.
You really do need to cleanse your skin very thoroughly and exfoliate regularly, and use our mud mask to cleanse and minimise pores.
It may be a long process, but it’s the best investment you can make in yourself, and we believe that together we can help your skin become the way you want it to be. Please try this complete routine, as I’ve recommended, and I’m sure your skin will improve :-)
If you’d like, you can place an order for anything that has caught your interest and simply add a note with everything else I’ve recommended. We’ll lovingly include samples in your parcel so you can try them and see what suits your skin best.
If you have any questions, please get in touch. I’m here for you and look forward to hearing from you.
Wishing you a lovely day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

Hello dear Beátka,

All our products are suitable for expectant and breastfeeding mothers. We’re all mums here at Dulcia, and we always keep this in mind when developing new products :-)
Thank you very much for your question. If you have any others, we’re here for you.

Have a lovely day

Kind regards

Daniela DULCIA natural

A very lovely good day to you, dear Evka,

Thank you for your trust. If you don’t mind, I’ll guide you through things step by step, so we can build a complete picture of how to care for your skin and keep it healthy.

A very good and lovely day to you, dear Vierka,

Thank you so much for your question and for placing your trust in us; we really appreciate it. Skin like yours needs more comprehensive care. From what you describe, it sounds as though your skin is dehydrated and may also need the right kind of gentle, careful cleansing... Nutrients have difficulty penetrating the hardened outer layer of skin. With the right, thorough exfoliation, the skin is cleansed, allowing all the goodness in your creams to penetrate more effectively and helping your skin to become nicely hydrated.
I don’t know whether your skin is more sensitive or reacts normally. If your skin is sensitive, I recommend the GENTLE ENZYMATIC PEEL. Enzymes dissolve the bonds between dead skin cells, removing them gently and very effectively. New cells come to the surface, giving your skin a beautiful, radiant appearance. With regular use, skin becomes more resilient and healthier; your subsequent skincare is more effective and the effects of your skincare products are more intensive. It reduces the build-up of dead skin and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy microbiome. Its gentle texture is also suitable for very sensitive, irritated and inflamed skin. An enzymatic peel is the gentlest method of exfoliation; it does not damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging its surface. If your skin can tolerate mechanical exfoliation too, I would recommend the Deep Cleansing Peel, which is better at dealing with clogged pores. It combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse pores and remove accumulated sebum and dead skin cells. They improve hydration and firmness. The peel evens out areas of uneven pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove hardened and dead skin without causing damage. They massage the skin, gently stimulate circulation and cleanse it. A carefully balanced blend of essential oils refreshes and disinfects. You can use it 2-3 times a week. Exfoliation is a beauty treatment intended to restore your skin’s radiance and vitality. After a certain period, skin renews itself. It creates new cells that travel through the layers of skin to the surface, where they become hardened. Dead, hardened and old cells detract from the appearance of the skin, making it look tired, grey and dull. A peel brings your skin back to life in “a minute”. It also stimulates circulation and improves its condition and colour. A peel cleanses and opens the pores. That’s why, after using it, it’s a good idea to apply a face mask or your favourite Dulcia natural product. Active ingredients reach the deeper layers more quickly, allowing them to nourish the skin thoroughly. I recommend using it 2-3 times a week. Alternatively, we can send you samples of both. If the Deep Cleansing Peel is “too much” for your skin, you can dilute it with the Soap Nuts cleansing gel in a 1:1 ratio. You can try them and see which version suits you best :-)

After exfoliating, I recommend the SOOTHING AND NOURISHING MASK – MICRO-BIO COMPLEX. This gentle, creamy mask nourishes and soothes irritated skin. It contains a complex of nourishing ingredients and microbiotic cultures to restore the skin’s microflora. It improves skin immunity, supports regeneration, reduces redness and soothes sensitivity. It maintains the necessary moisture levels and stimulates skin metabolism. After use, skin feels soft and soothed. It contains no irritating ingredients or essential oils.

Cleansing is essential to skincare, and it’s important to cleanse your skin in the morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to remove blackheads. It’s best to cleanse the skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more sebum. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or a product containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which are substances from the saponin group that are also found in cleaning products, for example. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. This is an excellent hypoallergenic facial lotion with a cleansing and toning effect for all skin types. It maintains the skin’s pH, stimulates regeneration and has anti-inflammatory effects. Then gently wash and massage your face with the Soap Nuts Facial Cleansing Gel. It’s a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It cleanses the skin deeply, removing impurities and sebum without drying it out. Apply to dry skin with dry hands. The third step is rose water, which hydrates and tones. The smaller bottle comes with a spray and can be used at any time of day to refresh your skin :-)
For this kind of combination skin, cleansing really is essential and forms the foundation of your skincare routine. 

For areas of redness, I recommend our much-loved new product from the PLUS range – ROSACEA. This gentle, mild yet effective product is designed to soothe reactive, hypersensitive skin immediately and over the long term. It helps to calm inflammation, reduce redness and soothe skin affected by rosacea, couperose and extreme sensitivity. Thanks to its fermented probiotic culture, which supports the growth of beneficial bacteria, it helps speed up microbiome renewal.

For localised acne, our much-loved Zinc Ointment will help. Zinc is antibacterial; it fights the spread of bacteria, reduces inflammation and suppuration. It soothes irritated skin and speeds up regeneration, leaving a delicate protective film. You can apply it locally in the morning under make-up, for example, or locally at night. Alternatively, use it once a week as an overnight mask over the whole face.

As for creams, I recommend applying a little Collagen Hydrating Serum to cleansed skin in the morning and evening. It provides an extra dose of hydration and is also a great help in fighting inflammation in the skin, and therefore acne too. Once we have the right cleansing routine and in-depth skincare in place, your face will be able to absorb all the nourishing ingredients in the creams you apply. For summer, you could try the LIGHT HYDRATING CREAM. This light cream has a delicate texture and a pleasant citrus-floral scent. It is quickly absorbed, leaving skin velvety and hydrated from the very first application. Its main ingredient is precious rose water, alongside light, non-greasy oils, and it is enriched with natural vitamin E and provitamin B5 to help maintain long-lasting skin hydration. The Light Hydrating Cream is suitable for all skin types. I believe that with regular cleansing and in-depth care, the dryness will go away, as your skin will be hydrated deeply and will absorb all the active ingredients in the creams you apply. 
I also recommend applying Collagen Hydrating Serum under your cream, morning and evening. It gives skin an extra dose of hydration and locks in moisture, helping to keep it supple and youthful-looking. The Hydrating Serum is an excellent way to regulate moisture levels in the skin throughout the day. It regulates sebum production and refines pores. It absorbs quickly, brightens the skin and gives it the energy and freshness it needs. It is suitable for all skin types and all ages. Combined with a suitable cream, it is an effective weapon in the fight against wrinkles. It is especially suitable for oily and combination skin, as well as problem skin prone to acne, as it provides much-needed hydration, helps reduce inflammation and relieves irritation. The serum has a light, fluid texture, so it is absorbed immediately and allows active ingredients to penetrate the skin easily. The Hydrating Serum is made from a combination of rose water, aloe vera, precious marula oil and collagen, and vitamins E and F.
In cold weather, I recommend applying the Wind and Cold Protection Cream as your final layer. This pleasant, rich cream protects your skin and your children’s skin on cold, windy days. The delicate skin on the face is particularly stressed and exposed to unpleasant external factors in winter, so it needs plenty of care, protection and hydration. The cream contains ingredients that protect skin from wind, cold and even the strong winter sun. Avocado oil, which is rich in lecithin and vitamins A, B, C, D, E, H and K, hydrates and protects the skin. It regenerates cells and protects the skin from damage caused by unpleasant weather or strong sunlight. Macadamia oil complements the properties of avocado oil and butter, thanks above all to how easily and quickly it penetrates the skin. Macadamia oil is a powerful antioxidant that helps prevent damage to cell membranes. Lecithin is found in every living cell; it strengthens the skin’s defences, helps keep skin supple and soft, and optimises the function of the sebaceous glands. Beeswax forms a protective film on the face, keeping active ingredients in the skin for hours. 

If you don’t mind, I’d also like to share a few tips that can help with problem skin. It’s a good idea to change your pillowcase often. Hair, dead skin cells, sebum and impurities collect on it, making it an ideal breeding ground for bacteria. Silk pillowcases are great (they have antibacterial properties), but a regular cotton one works well too. I recommend changing it twice a week. It’s also a good idea to have a separate towel for your face. Don’t rub your face with it; simply pat it gently against your skin to dry it. It’s best to change it often too. Wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them. Please also take a look at the make-up you usually use. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of accumulated sebum. This can also contribute to inflammation and acne. Our website also offers a range of Couleur Caramel make-up and cosmetics, a professional, high-quality and original collection of make-up that combines pure natural ingredients with modern technology. Drinking enough water regularly can also make a big difference. We recommend keeping a bottle of fresh water close at hand and staying hydrated. This helps the body get rid of harmful substances. For deep, under-the-skin cysts, it can be helpful to treat yourself to a gentle lymphatic drainage facial massage now and then to help release them. If you have acne and enlarged pores, regular visits to a beautician are also important; they can help with a deep cleanse. Definitely keep your fingers away from your face to prevent bacteria getting onto your skin, and I really, really don’t recommend squeezing spots at home, as it can make your skin worse. Beauticians have special techniques for removing acne and know exactly what to do for each type. I’d definitely entrust your skin to a good, experienced and skilled beautician :-)

If you like, you can place an order for anything that caught your eye and simply write everything else I’ve recommended in the notes. We’ll lovingly include samples in your parcel so you can try them and see what suits your skin best. Alternatively, just send me your address and we can post the samples to you :-)
If you have any questions, please do get in touch. I’m here for you.
Have a lovely day :-)

Kind regards,
Daniela DULCIA natural

A very lovely good day to you, dear Katka,

Thank you for your trust. If you don't mind, I'll guide you through this step by step, towards healthy skin, so that we can take a comprehensive approach to caring for your skin.
I'll start with the basics: cleansing your skin properly, gently and carefully. Cleansing is essential to your skincare routine. It's important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and can help to remove blackheads. It's best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once your skin is clean, it can absorb all the wonderful nutrients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It's an excellent hypoallergenic facial cleanser with cleansing and toning effects, suitable for all skin types. It maintains the skin's pH, stimulates the regeneration process and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nut Facial Cleansing Gel. It's a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities and sebum without drying it out. Apply it to dry skin with dry hands. And as a third step, use Mint Water, which hydrates and tones, and is also antibacterial. The smaller size comes with a spray nozzle, so you can also use it during the day to refresh your skin :-)

We consider regular exfoliation a very important step for this type of skin. We recently launched new products in our professional salon-quality range of exfoliants and masks containing AHA acids. When you exfoliate properly and thoroughly, your skin is cleansed and all the goodness from your creams can then penetrate better, allowing your skin to become beautifully hydrated. This will be the most important step for your skin, based on what you've described: we need to remove the upper, hardened layer of skin, made up of dead skin cells, which is preventing your cream from penetrating deeper into the skin.
So, for a more comprehensive routine, I recommend the following: DEEP-ACTION DOUBLE-EFFECT EXFOLIATOR - It combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse pores, removing accumulated sebum and dead cells. They improve hydration and firmness. The exfoliator evens out pigmentation, brightens the skin and helps even out its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead skin layer without causing damage. They massage the skin, gently stimulating circulation and cleansing it. A carefully balanced blend of essential oils refreshes and disinfects. You can use it 2–3 times a week. Please let me know if you have active, inflamed acne, as we may need to choose a gentler exfoliator. Exfoliation is a cosmetic treatment that helps restore your skin's radiance and vitality. After a certain amount of time, the skin renews itself. It creates new cells that travel through the layers of skin to the surface, where they harden. Dead, hardened, old cells spoil the appearance of the skin, leaving it tired, grey and dull. An exfoliator brings your skin back to life in just a minute. It also boosts circulation, improving its condition and colour. Exfoliation cleanses and opens the pores. That's why it's a good idea to apply a face mask or your favourite Dulcia natural product afterwards. The active ingredients can penetrate the deeper layers more quickly and nourish the skin thoroughly.
After exfoliating, apply the PORE-TIGHTENING MASK - CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It minimises inflammation, draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It's gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess sebum lodged in the pores. You can use this mask after exfoliating, so 2–3 times a week as well. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish essential moisture and reduce the formation of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead skin layer. They cause the cells in the horny layer to swell and correct unevenness on the skin's surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect.

Collagen Hydrating Serum is also great under your creams. It gives the skin an extra dose of hydration and locks in moisture, keeping it supple and youthful-looking. The Hydrating Serum is an excellent all-day moisture regulator for the skin. It regulates sebum production and refines pores. It absorbs quickly, brightens the skin and gives it the energy and freshness it needs. It's suitable for all skin types and all ages. Combined with a suitable cream, it is an effective ally in the fight against wrinkles. It's particularly suitable for oily and combination skin, as well as problem skin prone to acne, as it provides much-needed hydration, helps reduce inflammation and soothes irritation.

For individual blemishes, I recommend our favourite Zinc Ointment. The cream's main ingredient is zinc, a trace element that is naturally present in our skin, so a deficiency can cause problems on the surface. Supplementing it may help. Zinc is antibacterial, fights the spread of bacteria, and reduces inflammation and suppuration. It soothes irritated skin and speeds up regeneration, leaving a delicate protective film.

We've covered cleansing, deep care, and creams and serums. For extra care, I'd also recommend our exciting new products: facial essences:
- The Powerful Vitamin C Daily Facial Essence is rich in antioxidants that visibly firm and brighten the skin and significantly improve signs of photoageing. Its formula is based on a powerful antioxidant complex and the exceptionally rare ingredient raykami. The daily essence firms the skin and brightens its appearance, minimises visible signs of photoageing and protects the skin from pollution and other environmental stressors. Apply to cleansed skin every morning, then apply serum and cream.
- The Night Facial Essence has a wonderful renewing effect. It's an elegant and pleasant addition to your skincare routine. It enhances and speeds up the effects of nutrients. It's made up of small molecules that penetrate the skin easily and deeply. It contains low-molecular-weight hyaluronic acid, which penetrates the deeper layers. The glycolic acid present creates an effective "funnel" for the hyaluronic acid – both acids work at cellular level. Their effects are visible after just a few uses. The concentrated essence penetrates deep into the skin, where it works overnight. It renews the skin, stimulates its natural repair functions and fights the signs of ageing. It evens out uneven skin tone, mattifies, balances sebum production and visibly reduces pores. It exfoliates the outer, already-dead layers of skin. It's a great addition to a skincare routine for problem skin. Apply it to cleansed skin and don't apply anything else afterwards; leave it on overnight and use it 2–3 times a week.

If you don't mind, I'd also like to share a few tips that can help with problem skin. It's a good idea to change your pillowcase often. Hair fragments, dead skin cells, sebum and impurities collect on it, making it an ideal breeding ground for bacteria. Silk pillowcases are great (they have antibacterial properties), but classic cotton ones work well too. I recommend changing yours as often as twice a week. It's also a good idea to have a separate towel for your face. Don't rub your face with it; just gently press it against your skin to dry it. It's best to change this often, too. Wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them.
Please also take a look at the make-up you usually use. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of accumulated sebum. They can also contribute to inflammation and acne. We also offer a range of colour cosmetics and make-up from Couleur Caramel on our website. It features a professional, high-quality and original collection of colour cosmetics that combines pure natural ingredients with modern technology. Drinking enough water regularly can also make a big difference. We recommend keeping a bottle of fresh water close at hand and staying hydrated. This helps the body get rid of harmful substances. Mint tea is also great, for example (but avoid drinking large amounts or having it over a long period of time). It helps balance hormones and can therefore help with problem skin, too.
Regular visits to a beautician are also important for acne and enlarged pores, as they can address these with a deep cleanse. Make sure you don't touch your face with your fingers, to avoid transferring bacteria to your skin, and I really, really don't recommend squeezing spots at home, as this will only make your skin worse. Beauticians have special techniques for removing acne and know exactly how to deal with each type. I'd definitely put myself in the hands of a good, trusted and skilled beautician.
You really do need to cleanse your skin thoroughly and exfoliate regularly, and use our mud mask to cleanse and minimise pores. It may be a long battle, but it's the best investment you can make in yourself, and we believe that together we'll help you achieve the skin you've been wishing for. Please try the complete routine I've recommended, and I'm sure your skin will improve :-)

If you'd like, you can place an order for anything that caught your eye. Please write everything else I've recommended in the order notes, and we'll lovingly include samples in your parcel so you can try them and see what suits your skin best. If you have any questions, please get in touch. I'm here for you and look forward to hearing from you.
Wishing you a lovely day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

A very good and lovely day to you, dear Katka,

Thank you for your trust. If you don’t mind, I’ll guide you through it step by step, for healthy skin, so that we can build a complete picture of your skincare routine and you can choose what appeals to you.
I’ll start with the basics: cleansing your skin properly, gently and carefully. Cleansing is essential to skincare. It’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to remove blackheads. It’s best to cleanse your skin without soap or alcohol to avoid excessive dryness, which would only encourage the skin to produce more oil. Once cleansed, your skin is able to absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic facial toner with cleansing and toning effects for all skin types. It maintains the skin’s pH, stimulates the regeneration process and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nut Facial Cleansing Gel. It’s a light, caring gel. It cleanses the skin effectively but gently, while also providing intensive care and hydration. It cleanses the skin deeply, removing impurities and oil without drying it out. Apply it to dry skin with dry hands. And as the third step, Rose Water, which hydrates and tones. The smaller size comes with a spray, so you can also use it during the day to refresh your skin :-)

We consider regular exfoliation to be a very important step for this skin type. We recently launched new products in our range of professional salon-quality peels and masks containing AHA acids. With proper, thorough exfoliation, the skin is cleansed and all the goodness from your creams can then penetrate it more effectively, helping it to become beautifully hydrated. So I recommend the following more comprehensive skincare routine: DOUBLE-ACTION DEEP PEEL - Combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse the pores and remove accumulated oil and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without causing damage. They massage the skin, gently stimulating circulation and cleansing it. A carefully balanced blend of essential oils refreshes and purifies. You can use it 2-3 times a week. Please let me know if you have active, inflamed acne, as we’ll need to choose a gentler peel. Exfoliation is a cosmetic treatment designed to restore the skin’s radiance and vitality. After a while, the skin renews itself naturally. It creates new cells, which pass through the layers of the skin to its surface, where they become keratinised. Dead, hardened, old cells affect the appearance of the skin, making it look tired, grey and dull. A peel brings the skin back to life in just “a minute”. It also boosts circulation and improves its condition and colour. A peel cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product after using it. Active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly.

After using the peel, I recommend the REJUVENATING MASK WITH GLYCOLIC AND HYALURONIC ACIDS. This intensive, highly effective mask is ideal for revitalising, firming and renewing the skin. It reduces the appearance of wrinkles and makes them less noticeable, visibly regenerating the skin. Daisy extract helps to even out the skin tone. Glycolic and hyaluronic acids give the skin elasticity and a plump, hydrated appearance. Glycolic acid removes dead cells and repairs the skin deeply. It works like a funnel, allowing active ingredients to be transported quickly to the deepest layers. It significantly helps hyaluronic acid bind to skin cells, so it can work to fill the spaces between cells and hydrate the skin. You can alternate between these masks and see which combination works best for your skin. Face masks have intensive nourishing as well as cleansing properties. They cleanse the pores deeply, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead layer of skin. They cause the cells in the horny layer to swell and smooth out unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect. Before using a mask, we recommend a patch test – try a little of the mask on the skin near your ear, below your temple. Keep an eye on your skin’s reaction; a slight tingling is fine, the enzymes are working :-)

For the first wrinkles, I can think of 3 products that we’d be very happy to send you as samples to try, so you can choose the one that suits you best:️
- EYE SERUM - 3X HYALURONIC ACID. This highly intensive eye serum with a lifting effect contains a complex of three types of hyaluronic acid. It works in all layers of the skin, reducing the depth of wrinkles, firming the skin, strengthening delicate skin and creating a protective barrier around the eyes. This skin-perfecting serum is designed to combat drooping eyelids, fine lines and wrinkles.
- ANTI-WRINKLE FIRMING SERUM. This intensive rejuvenating serum helps to oxygenate the skin, strengthening and firming it overall. It contains a highly concentrated dose of an epidermal substance that acts as a natural filler. It stimulates cell division and improves skin cohesion, thereby reducing the depth of wrinkles. It creates a lifting effect and firms the facial contours. The serum replenishes the skin’s water reserves, leaving it soft and youthful.
- PLUS - ANTI-WRINKLE. This highly concentrated rejuvenating product, used in just a few drops, stimulates your skin’s own collagen production and increases hyaluronic acid levels. The combination of glycolic acid, precious peptides and a natural alternative to retinol wonderfully improves the skin’s texture, softens lines and wrinkles and firms sagging skin. It gives the skin a beautifully even tone.

For daytime care, I recommend the ALOE VERA AND SILK FACE CREAM. This moisturising face cream, based on precious aloe vera, has a light, airy texture. The aloe vera in the cream has a mild anaesthetic effect. Its rich formula stimulates circulation right down to the deepest layers of the skin. Its natural ingredients stimulate skin cells, increasing blood flow and helping to keep the skin healthy. The cream is also suitable for problematic, acne-prone skin. The combination of aloe vera and macadamia oil helps protect against bacterial damage to the skin and supports a healthy-looking complexion. Precious sweet almond oil revitalises the skin, supports deep hydration and skin vitality, and helps prevent the formation of wrinkles. Silk: beautiful to look at, soft and supple to the touch. Silk proteins wonderfully soften the skin, giving it captivating smoothness and freshness. Silk proteins are similar to the proteins found in human skin. They strengthen the skin’s protective barrier and penetrate into its deeper layers. They work like tiny sponges, optimally regulating the skin’s water reserves and binding moisture. They contain fibrin, which has an anti-ageing effect – smoothing fine wrinkles and evening out the skin’s surface, leaving it looking more supple and vital. If you feel you need more hydration – for example, in summer – you can switch to the HYDRATING CREAM - MARULA OIL AND CERAMIDE COMPLEX. This wonderfully soft, lightweight cream hydrates and protects the skin all day long. Its powerful hydrating and nourishing properties are a source of youth and skin renewal. The cream helps regulate oil production, has excellent anti-ageing benefits, and its delicate fragrance adds to the harmony of this cream. Thanks to its formula, it’s suitable for all skin types and is excellent for preventing skin ageing. Its key ingredients include rose water, marula oil, jojoba oil and a ceramide complex. Rose water hydrates and tones the skin, giving it radiance. Precious marula oil is one of the rarest oils in the world. It contains a high percentage of polyunsaturated fatty acids (omega-6, omega-9), which strengthen cell membranes and help them retain water. As well as fatty acids, it is a very rich source of vitamin C and antioxidants, especially tocopherols, and other biologically active substances (e.g. vitamin A, ferulic acid and squalene). Thanks to its composition, the oil is also used to protect against sunlight, providing natural protection for the skin against UV rays. At night, I recommend our much-loved ANTI-WRINKLE CREAM WITH HYALURONIC ACID AND Q10. A luxurious cream containing valuable ingredients to combat wrinkles and skin ageing. Avocado oil, rich in oleic acid, vitamin E and phytosterols, helps restore damaged and tired skin. Carrot tissue oil, rich in beta-carotene, and rosehip oil, rich in antioxidants, are easily absorbed into the deeper layers of the skin, where they nourish and purify it.
Hydrating Collagen Serum is also wonderful under your creams. It gives the skin an extra dose of hydration and keeps moisture in the skin, helping it stay supple and youthful-looking. The hydrating serum is an excellent moisture regulator throughout the day. It regulates oil production in the skin and softens the appearance of pores. It absorbs quickly, brightens the skin and gives it essential energy and freshness. It’s suitable for all skin types and all ages. Combined with a suitable cream, it’s an effective ally in the fight against wrinkles. It’s also particularly suitable for oily and combination skin, as well as acne-prone skin, as it provides especially much-needed hydration, helps reduce inflammation in the skin and soothes irritation.

For targeted acne care, I recommend our much-loved Zinc Ointment. The main ingredient in the cream is zinc, a trace element that naturally occurs in our skin, so a deficiency can result in visible skin problems. Supplementing it can help. Zinc is antibacterial, fights the spread of bacteria, suppresses inflammation and pus formation. It soothes irritated skin and speeds up the regeneration process, leaving a delicate protective film.

We’ve covered cleansing, deep skincare and creams with serums. For extra care, I’d also recommend our exciting new products: face essences.
- The powerful Vitamin C Day Face Essence is rich in antioxidants that visibly firm and brighten the skin and significantly improve the signs of photoageing. Its formula is based on a powerful antioxidant complex and the exceptionally precious ingredient raykami. The Day Essence firms the skin and brightens its appearance, minimises visible signs of photoageing and protects the skin from pollution and other environmental stressors. Apply it to cleansed skin every morning, then apply your serum and cream.
- The Night Face Essence has a wonderful renewing effect. It’s an elegant and pleasant addition to your skincare routine. It boosts and speeds up the effect of nourishing ingredients. It is made from small molecules that penetrate the skin easily and deeply. It contains low-molecular-weight hyaluronic acid, which penetrates into the deeper layers. The glycolic acid present creates an effective “funnel” for the hyaluronic acid – both acids work at cellular level. Their effects are visible after just a few uses. Apply this to cleansed skin and don’t apply anything else on top; leave it on overnight and use it 2-3 times a week.

I hope our creams bring you joy and the results you’re looking for, so your skin can be just the way you want it :-) If you’d like, we can send you samples by post to your address. Or, if anything has caught your eye, you can place an order and simply write everything I recommended in the order notes. We’ll lovingly pop it in your parcel and send it by courier straight to your door :-)

If you have any further questions, please do write to me – I’d be delighted to hear from you. 
Have a lovely day
Kind regards
Daniela DULCIA natural

Good afternoon,

We don’t have a specific age limit; it’s perfectly fine to start at 25+. It also works brilliantly as a way to help prevent photoageing, providing the skin with wonderful active ingredients. We also recommend the Night Essence as a gentle exfoliant for more sensitive skin that can’t tolerate chemical or physical exfoliants. It can also help with problem skin. 

We highly recommend it from 35+ :-))

Thank you for your question. If you have any others, we’re here for you.
Have a lovely day :-)
Daniela DULCIA natural

A very good day to you, dear Vanesa,

Yes, the same applies. Men’s skin is thicker and can tolerate more frequent exfoliation. I recommend the Deep Exfoliator, which combines mechanical and chemical exfoliation, and can be used up to 3 times a week. Follow it with a pore-tightening mask with a cleansing complex. It draws out surface toxins and impurities, supports regeneration and speeds up healing after acne. It softens the skin and improves its overall appearance. It helps to normalise acne and absorb excess sebum trapped in the pores.

Cleansing is also important. Our skin collects dust, sweat and impurities, so it needs to breathe again. Natural cleansing removes dry, flaky areas and helps to clear blackheads. It’s best to cleanse the skin without soap or alcohol to avoid over-drying it, which would only encourage the skin to produce more sebum. Once cleansed, the skin can absorb all the wonderful nutrients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, the skin can absorb all the wonderful nutrients in the creams you apply afterwards. For men’s skin, I recommend using Soap Nut Cleansing Gel every morning and evening. It cleanses the skin effectively yet gently, while also providing intensive care and hydration. It cleanses the skin deeply, removing impurities and sebum without drying it out. It has a soothing effect and leaves the skin velvety soft, clean and fresh. Apply with dry hands to dry skin, massage in and rinse off with water.
If needed, you can also tone the skin with peppermint water. The smaller bottle comes with a spray and can also be used to freshen up during the day. You can apply the larger bottle to a cotton pad and use it to cleanse the skin.
You can use both, or simply cleanse with the peppermint water, for example — whatever feels more comfortable for him :-)

For creams, I recommend the Aloe Vera and Silk Cream, which contains ingredients that fight bacteria. Aloe vera has a mild anaesthetic effect. Thanks to its rich composition, it boosts circulation right down to the deepest layers of the skin. Silk proteins are similar to the proteins found in human skin. They strengthen the skin’s protective barrier and penetrate into its deeper layers. They work like tiny sponges, regulating the skin’s water reserves and binding moisture. This cream is ideal for the T-zone. Apply a small amount of Collagen Hydrating Serum under your creams morning and evening. It gives the skin an extra boost of hydration and helps it retain moisture, keeping it supple and youthful-looking. The Hydrating Serum is an excellent moisture regulator throughout the day. It regulates sebum production in the skin and refines pores. It absorbs quickly, brightens the complexion and gives it the energy and freshness it needs. It’s suitable for all skin types and all ages. Combined with a suitable cream, it’s an effective ally in the fight against wrinkles. It’s especially suitable for oily and combination skin, as well as blemish-prone skin, as it provides much-needed hydration, helps reduce inflammation and soothes irritation.
We’d be happy to send you a sample of the Men’s Hydrating Cream too. It has a typically masculine fragrance, but for porous skin, the Aloe Vera and Silk Cream would be ideal.

With enlarged pores, regular visits to a beautician are also important, as they can address them with a deep cleanse. Definitely avoid touching your face with your fingers, to prevent bacteria from getting onto your skin, and I really, really don’t recommend squeezing spots at home, as it will only make your skin worse. Beauticians use special techniques to remove acne and know exactly how to treat each type, so I’d definitely entrust your skin to a good, trusted and skilful beautician :-)
Your skin really needs to be cleansed very thoroughly and exfoliated regularly, and you should use our mud mask to cleanse the skin and minimise pores. It may be a longer battle, but it’s the best investment you can make in yourself, and we believe that together we can help your skin look the way you want it to. Please try the complete routine I’ve recommended, and I’m sure your skin will improve :-)
If you wish, you can place an order for anything that caught your eye and please write everything else I recommended in the notes. We’ll lovingly include it in your parcel as samples, so you can try them and see what suits your skin best.
If you don’t wish to place an order, we can at least send you some samples to try for now, so you can find out what works well for your skin. If you have any questions, please write to me. I’m here for you and look forward to hearing from you.
Have a lovely day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

A very good day to you, dear Gabika,

We currently recommend our creams according to each customer’s skin type and combine them as needed, depending on the care their skin requires. So we don’t strictly divide our creams into day and night creams. The exception is the Exclusive range, which has been designed entirely to meet the needs of mature skin, and for which we’ve already put together a complete selection, including separate day and night creams.

If you’d like, I’d be very happy to offer you a personalised consultation for your skin. Just write to me with your skin type and, if relevant, what you’d like to address, and I’ll be happy to get back to you.
I look forward to hearing from you.

Wishing you a lovely day
Kind regards,
Daniela DULCIA natural
poradna@dulcia.sk

A very good day to you,

Thank you very much for your question and for placing your trust in us; we sincerely appreciate it. This type of skin requires more comprehensive care. In your case, it will be very, very important to cleanse your skin every day, and we will also need to establish a deep-cleansing routine. If you don't mind, I'll guide you step by step towards healthier skin.
I'll start with the right kind of cleansing – gentle and caring. Cleansing is essential to your skincare routine, and it's important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to remove blackheads. It's best to cleanse without soap or alcohol, to avoid excessive dryness, which would only encourage the skin to produce more sebum. Once cleansed, your skin is able to absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don't recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants – substances from the saponin group, found, for example, in cleaning products. Once cleansed, your skin is able to absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. This is an excellent hypoallergenic facial toner with cleansing and toning properties, suitable for all skin types. It maintains the skin's pH, stimulates regeneration and has anti-inflammatory properties. Next, gently wash and massage your face with the Soap Nuts Facial Cleansing Gel. It's a light, caring gel. It cleanses the skin effectively but gently, while also providing intensive care and hydration. It cleanses deep down, removing impurities and sebum without drying the skin. Apply it to dry skin with dry hands. The third step is mint water, which hydrates and tones the skin and is antibacterial. In summer, I recommend using it during the day as a wonderful refresher – the smaller bottle comes with a spray nozzle.

We consider regular exfoliation a very important step for this type of skin. From our range, I recommend: DEEP DOUBLE-ACTION EXFOLIATOR – combines mechanical and chemical exfoliation. Active ingredients deeply cleanse pores, removing accumulated sebum and dead skin cells. They improve hydration and firmness. The exfoliator evens out pigmentation, brightens the skin and evens out its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without damaging it. They massage the skin and gently stimulate circulation while cleansing. A carefully balanced blend of essential oils refreshes and disinfects. You can use it 2–3 times a week. Exfoliation is a skincare treatment designed to restore your skin's radiance and vitality. After a certain time, the skin renews itself. New cells form and pass through the layers of the skin to the surface, where they harden. Dead, hardened and old cells spoil the appearance of the skin, making it look tired, grey and dull. An exfoliator brings your skin back to life in “a minute”. It also boosts circulation and improves its condition and colour. Exfoliation cleanses and opens the pores. That's why it's a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly. In your case, however, I would avoid the eye area, as it's sensitive. If your skin is more sensitive, you can try gently diluting the exfoliator with Soap Nuts Gel at a 1:1 ratio. Later, once your skin has got used to this type of care, you can use the exfoliator on its own. Please let me know whether you also have inflamed acne; in that case, we should choose a gentler exfoliator without grains, based on enzymes. Alternatively, you could send me a photo of your face so we can be sure..
After exfoliating, the next step is the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It helps minimise inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It's gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess sebum trapped in the pores. You can use this mask after exfoliating, so also 2–3 times a week. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, restore essential moisture and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of complete skincare. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the outermost layer of the skin to swell and smooth out uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect. We developed these two products using AHA acids (exfoliator) for professional, salon-quality skincare.

For your daily moisturiser, I suggest the Cream with Fruit and Q10, Cleansing Complex. It significantly regulates sebum production in the skin and has a lovely mattifying effect. It also has powerful cleansing and anti-inflammatory properties. It provides a deep cleanse for your skin. It cleanses and tightens, hydrates and enriches it with vitamins and antioxidants. For your night-time skincare, I recommend the Aloe Vera and Silk Cream, which contains ingredients that fight bacteria. Aloe vera has a mild anaesthetic effect. Thanks to its rich formula, it boosts circulation right down to the deepest layers of the skin. Silk proteins are similar to the proteins found in human skin. They strengthen the skin's protective barrier and penetrate into its deeper layers. They work like tiny sponges, optimally regulating the skin's water reserves and binding moisture. This cream is ideal for the T-zone. Apply a small amount of Collagen Hydrating Serum under your creams, both morning and evening. It gives your skin an extra boost of hydration and locks in moisture, keeping it supple and youthful-looking. The hydrating serum is an excellent moisture regulator throughout the day; it regulates sebum production and refines pores. It absorbs quickly, brightens the skin and gives it the energy and freshness it needs. It's suitable for all skin types and all age groups. Combined with a suitable cream, it's an effective ally in the fight against wrinkles. It's particularly suitable for oily and combination skin, as well as acne-prone skin, as it provides much-needed hydration, helps reduce inflammation and soothes irritation. If you already have the Energising Serum, you can keep using it in the morning and replace it with the Collagen Serum in the evening.

For first aid when dealing with localised acne, our new product from the Dulcia Plus range is the best choice: PLUS – ANTI-ACNE. This concentrated product reduces acne, cleanses and tightens pores, while also soothing the skin and balancing its microbiome. Thanks to its combination of AHA acids, niacin and anisic acid, it removes the hardened part of the skin, helping to release sebum from the pores. It works intensively against acne-causing bacteria and reduces existing inflammation. The combination of azelaic acid and zinc works on hormonal acne. Our much-loved Zinc Ointment should also help. Zinc is antibacterial, fights the spread of bacteria, suppresses inflammation and pus formation. It soothes irritated skin and speeds up the regeneration process, leaving a delicate protective film. You can apply it locally in the morning under make-up, for example, or locally at night. Alternatively, use it once a week as an overnight mask.

We've put together a cleansing routine, deep care and creams with serums. For extra care, I'd also recommend our exciting new products: facial essences. The powerful Daily Facial Essence with Vitamin C is rich in antioxidants that visibly firm and brighten the skin and significantly improve signs of photoageing. Its formula is based on a powerful antioxidant complex and the exceptionally rare ingredient raykami. The daily essence firms the skin and brightens its appearance, minimises visible signs of photoageing and protects the skin from pollution and other environmental stressors. Apply it to cleansed skin every morning, then apply serum and cream.
The Night Facial Essence has an amazing renewing effect. It's an elegant and pleasant addition to your skincare routine. It boosts and speeds up the effects of nourishing ingredients. It's made from small molecules that penetrate the skin easily and deeply. It contains low-molecular-weight hyaluronic acid, which penetrates the deeper layers. The glycolic acid present creates an effective “funnel” for the hyaluronic acid – both acids work at cellular level. Their effects are visible after just a few uses. The concentrated essence penetrates deep into the skin, where it works overnight. It renews the skin, stimulates its natural repair functions and fights the signs of ageing. It evens out uneven skin tone, mattifies, balances sebum production and visibly minimises pores. It exfoliates the outermost dead layers of skin. It's a great addition to skincare for problematic skin. Apply it to cleansed skin and don't apply anything else afterwards; leave it on overnight and use it 2–3 times a week :-)

If you don't mind, I'll also share a few tips to help with problematic skin.
It's a good idea to change your pillowcase often. Hair fragments, dead skin cells, sebum and impurities collect on it, making it an ideal breeding ground for bacteria. A silk pillowcase is great (it has antibacterial properties), but regular cotton works well too. I recommend changing it at least twice a week.
It's also a good idea to have a separate small towel for your face. Don't rub your face with it; just gently pat it against your skin to dry it. It's best to change this often, too. Wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them.
Please also take a look at the make-up you usually use. I recommend avoiding conventional make-up containing mineral oils, silicones and so on, as these clog pores, preventing the skin from getting rid of accumulated sebum. This can also contribute to inflammation and acne. We also offer a range of make-up and decorative cosmetics on our website from Couleur Caramel, a professional, high-quality and original collection of decorative cosmetics that combines pure natural ingredients with modern technology.
Drinking enough water regularly can also make a big difference. We recommend keeping a bottle of fresh water close by and staying hydrated. This helps the body get rid of harmful substances. Mint tea is also great, for example (but not in large quantities or over a long period); it helps balance hormones and can therefore also help with problematic skin.
For deep, cystic spots, gentle lymphatic drainage facial massage can sometimes help to release them. If you have acne and enlarged pores, regular visits to a beautician are also important; they can help with deep cleansing. Definitely keep your fingers away from your face to prevent bacteria getting onto your skin, and I really, really don't recommend squeezing spots at home, as this can make your skin worse. Beauticians have special techniques for removing acne and know exactly how to treat each type. I'd definitely entrust your skin to a good, trusted and skilled beautician :-)
You really do need to cleanse your skin very thoroughly and exfoliate it regularly, and use our mud mask to cleanse and minimise pores. It may be a long process, but it's the best investment in yourself, and we're confident that together we can help your skin become what you've been hoping for. Please try the full routine I've recommended, and I'm sure your skin will improve :-)
If you'd like, you can place an order for anything that caught your interest and simply note everything else I've recommended in the comments. We'll lovingly include samples in your parcel so you can try them and see what suits your skin best. If you don't want to place an order, we can at least send you samples to try for now, so you can find out what works well for your skin.
If you have any questions, please do write to me. I'm here for you and look forward to hearing from you.
Wishing you a lovely day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

A very lovely good day to you, dear Lucka,

Thank you very much for your question and for placing your trust in us; we truly appreciate it. This type of skin needs more comprehensive care. You are right that a comprehensive routine, starting with cleansing and deep cleansing, is key to preserving a youthful appearance. If you don't mind, I'll guide you through the steps for healthy skin.
I'll start with the right kind of cleansing – gentle and kind to your skin. Cleansing is essential to your skincare routine. It's important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to clear blackheads. It's best to cleanse your skin without soap or alcohol, to avoid over-drying it, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don't recommend cleansing with micellar water or a product containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants – substances from the saponin group, found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It's an excellent hypoallergenic facial cleanser with cleansing and toning effects for all skin types. It maintains the skin's pH, stimulates the regenerative processes and has anti-inflammatory effects. Then gently wash and massage your face with the Soap Nuts facial cleansing gel. It's a lightweight, caring gel. It cleanses the skin effectively yet gently, while also providing intensive care and hydration. It cleanses away impurities and oil deep down without drying the skin. Apply to dry skin with dry hands. The third step is mint water, which hydrates and tones, and has antibacterial properties. In summer, I recommend using it during the day as a lovely refreshing mist – the smaller size comes with a spray nozzle.

We consider regular exfoliation a very important step for this skin type. From our range, I recommend: DEEP EXFOLIATION WITH A DUAL ACTION – combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse the pores, removing built-up oil and dead skin cells. They improve hydration and firmness. The exfoliator evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without damaging it. They massage the skin, gently stimulating circulation and cleansing it. A carefully blended mix of essential oils refreshes and purifies. You can use it 2–3 times a week. Exfoliation is a cosmetic treatment designed to restore your skin's radiance and vitality. After a certain period, the skin renews itself. It produces new cells that travel through the layers of skin to the surface, where they become keratinised. Dead, hardened and old cells detract from the skin's appearance, leaving it tired, grey and dull. Exfoliation brings your skin back to life in just a minute. It also boosts circulation and improves its condition and colour. Exfoliation cleanses and opens the pores. That's why it's a good idea to apply a face mask or your favourite Dulcia natural product after using it. Active ingredients can reach the deeper layers more quickly, allowing them to nourish the skin thoroughly. Afterwards, following exfoliation, use the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It minimises inflammation, draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It's gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess oil trapped in the pores. You can use this mask after exfoliating, so 2–3 times a week as well. Face masks have an intensive nourishing and cleansing action. They deeply cleanse the pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regularly applying face masks is an essential part of complete skincare. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead layer of skin. They cause the cells in the outer layer to swell and smooth uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect. These two products were developed with AHA acids (exfoliator) as part of professional, salon-quality skincare.

For your daily moisturiser, I suggest the Fruit and Q10 cream, Cleansing Complex. It significantly regulates the skin's sebum production and has lovely mattifying effects. It also has a strong cleansing action and anti-inflammatory effects. It provides a deep cleanse for your skin, cleansing and tightening it, hydrating it and enriching it with vitamins and antioxidants. For your night-time routine, I recommend the Aloe Vera and Silk cream, which contains ingredients that fight bacteria. Aloe vera has a mild anaesthetic effect. Its rich composition boosts circulation right down to the deepest layers of the skin. Silk proteins are similar to the proteins found in human skin. They strengthen the skin's protective barrier and penetrate into its deeper layers. They work like tiny sponges, optimally regulating the skin's water reserves and binding moisture. This cream is ideal for the T-zone. Apply a little Collagen Hydrating Serum under your creams, morning and evening. It gives your skin an extra dose of hydration and helps it retain moisture, keeping it supple and youthful-looking. The Hydrating Serum is an excellent moisture regulator throughout the day. It regulates the skin's sebum production and refines the pores. It absorbs quickly, brightens the skin and gives it the energy and freshness it needs. It's suitable for all skin types and all ages. Combined with a suitable cream, it's an effective ally in the fight against wrinkles. It's particularly suitable for oily and combination skin, as well as blemish-prone skin, as it provides skin with much-needed hydration, helps reduce inflammation and soothes irritation.

For a first-aid treatment for localised acne, our latest product from the Dulcia Plus range is the best choice: PLUS – ANTI-ACNE. This concentrated treatment reduces acne, cleanses and tightens pores, while also soothing the skin and balancing its microbiome. Thanks to its combination of AHA acids, niacin and anisic acid, it removes the hardened layer of skin, helping to release oil from the pores. It acts intensively against acne-causing bacteria and reduces existing inflammation. The combination of azelaic acid and zinc works against hormonal acne. Our popular Zinc Ointment should also help. Zinc is antibacterial, fights the spread of bacteria, reduces inflammation and suppuration. It soothes irritated skin and speeds up the regeneration process, leaving a gentle protective film. You can apply it locally under make-up in the morning, or locally at night. You can also use it once a week as an overnight mask on your whole face.

We've covered cleansing, deep care and creams with serums. For extra care, I'd also recommend our latest launches: face essences. The powerful Vitamin C Daily Face Essence is rich in antioxidants that visibly firm and brighten the skin and significantly improve the signs of photoageing. Its formula is based on a powerful antioxidant complex and the exceptionally rare ingredient raykami. The Daily Essence firms the skin and brightens its appearance, minimises visible signs of photoageing and protects the skin from pollution and other environmental stressors. Apply it to cleansed skin every morning, then apply your serum and cream.
The Night Face Essence has a wonderful renewing effect. It's an elegant and pleasant addition to your skincare routine. It enhances and accelerates the effects of nourishing ingredients. It's made up of small molecules that penetrate the skin easily and deeply. It contains low-molecular-weight hyaluronic acid, which penetrates into the deeper layers. The glycolic acid present creates an effective “funnel” for the hyaluronic acid – both acids work at cellular level. Their effects are visible after just a few uses. The concentrated essence penetrates deep into the skin, where it works overnight. It renews the skin, stimulates its natural repair functions and fights the signs of ageing. It evens out uneven skin tone, mattifies, balances sebum production and visibly minimises pores. It exfoliates the outer, already-dead layers of skin. It's a wonderful addition to a skincare routine for problem skin. Apply it to cleansed skin and don't apply anything else afterwards; leave it on overnight and use it 2–3 times a week :-)

If you don't mind, I'd also like to share a few tips that can help with problem skin.
It's a good idea to change your pillowcase regularly. Hair fragments, dead skin cells, oil and impurities collect on it, making it an ideal breeding ground for bacteria. A silk pillowcase is great (it has antibacterial properties), but ordinary cotton works well too. I recommend changing it twice a week.
It's also a good idea to have a separate small towel for your face. Don't rub your face with it; just gently press it against your skin to dry it. It's best to change it often, too. Wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them.
Please also take a look at the make-up you usually use. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of built-up oil, which can also contribute to inflammation and acne. We also offer a range of colour cosmetics and make-up on our website from Couleur Caramel, a professional, high-quality and original collection of colour cosmetics that combines pure natural ingredients with modern technology.
Drinking enough water regularly can also make a big difference. We recommend keeping a bottle of fresh water close by and staying hydrated. This helps your body get rid of harmful substances. Mint tea is also great, for example (but not in large quantities or over a long period); it helps balance hormones and can therefore help with problem skin, too.
It's really important to cleanse your skin thoroughly and exfoliate regularly, and to use our mud mask to cleanse and minimise pores. It may be a longer journey, but it's the best investment you can make in yourself, and we believe that together we can help you achieve the skin you want. Please try the complete routine I've recommended, and I'm sure your skin will improve :-)
If you'd like, you can place an order for anything that caught your eye and simply write everything else I've recommended in the notes. We'll lovingly include it in your parcel as samples, so you can try them and find out what suits your skin best. If you don't want to place an order, we can send you some samples to try for now, so you can find out what works well for your skin.
If you have any questions, please write to me. I'm here for you and look forward to hearing from you.
Have a lovely rest of your day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

A very lovely good day to you, dear Lucka,

Thank you for your trust. If you don’t mind, I’ll guide you through the steps one by one, for healthy skin, so that we can get a complete picture of your skincare routine.

I’ll start with the basics – proper, gentle and thorough cleansing. Cleansing is essential to skincare; it’s important to cleanse your skin in the morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to clear blackheads. It’s best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more sebum. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic cleansing toner with a cleansing and toning effect for all skin types. It helps maintain the skin’s pH, stimulates the renewal process and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nut Facial Cleansing Gel. It’s a light, nourishing gel. It cleanses the skin effectively yet gently, while also providing intensive care and hydration. It deeply cleanses the skin of impurities and sebum without drying it out. Apply it to dry skin with dry hands. The third step is Rose Water, which hydrates and tones.

We consider regular exfoliation a very important step for this skin type. We recently launched new products in our professional salon-quality range of peels and masks containing AHA acids. With proper, thorough exfoliation, the skin is cleansed, allowing all the goodness from your creams to penetrate more easily and helping your skin become beautifully hydrated. So, for more comprehensive care, I recommend the following: DEEP PEEL WITH A DOUBLE ACTION – combines the mechanical and chemical effects of exfoliation. Its active ingredients deeply cleanse the pores and remove build-up of sebum and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without causing damage. They massage the skin, gently boost circulation and cleanse it. A carefully balanced blend of essential oils refreshes and purifies. You can use it 2–3 times a week. Please let me know if you have active, inflamed acne, as you’ll need a gentler peel. Exfoliation is a cosmetic treatment designed to restore the skin’s radiance and vitality. After a certain amount of time, the skin renews itself. It creates new cells, which pass through the layers of the skin to the surface, where they become keratinised. Dead, hardened, old cells make the skin look tired, grey and dull. A peel brings the skin back to life in just a minute. It also boosts circulation and improves the skin’s condition and colour. A peel cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. The active ingredients penetrate more quickly into the deeper layers, allowing them to nourish the skin thoroughly.
After exfoliating, I recommend the REJUVENATING MASK WITH GLYCOLIC ACID AND HYALURONIC ACID – an intensive, highly effective mask that’s ideal for revitalising, firming and renewing the skin. It reduces and softens wrinkles and visibly regenerates the skin. Daisy extract helps even out the skin tone. Glycolic and hyaluronic acids give the skin suppleness and a plump, hydrated appearance. Glycolic acid removes dead cells and deeply repairs the skin. It works like a funnel, allowing active ingredients to be transported quickly into the deepest layers. It also helps hyaluronic acid bind to skin cells, where it works to fill the spaces between cells and hydrate the skin. You can alternate between these masks and see which combination works best for your skin. Face masks have an intensive nourishing and cleansing effect. They deeply cleanse the pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the horny layer to swell and smooth uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect. Before using a mask, we recommend a patch test – try a little of the mask on the skin behind your ear, below your temple. Watch for a reaction. A slight tingling is fine; the enzymes are working :-) However, if you experience intense burning or itching, please use the mask on a different day from your peel, and that should be fine.

For the first signs of wrinkles, I can think of three products that we’d be very happy to send you as samples to try, so you can choose the one that suits you best:️
- EYE SERUM – 3X HYALURONIC ACID. This highly intensive eye serum with a lifting effect contains a complex of three types of hyaluronic acid. It works in all layers of the skin, reducing the depth of wrinkles, firming the skin, strengthening delicate skin and creating a protective barrier around the eyes. This skin-perfecting serum is designed to combat drooping eyelids, fine lines and wrinkles.
- ANTI-WRINKLE SERUM – FIRMING. This intensive rejuvenating serum helps oxygenate the skin, strengthens it and improves overall firmness. It contains a highly concentrated dose of an epidermal substance that acts as a natural filler. It stimulates cell division and improves skin cohesion, thereby reducing the depth of wrinkles. It creates a lifting effect and firms the facial contours. The serum replenishes the skin’s moisture reserves, leaving it soft and youthful.
- PLUS – ANTI-WRINKLE. Just a few drops of this highly concentrated rejuvenating product stimulate the production of your own collagen and increase hyaluronic acid levels. The combination of glycolic acid, precious peptides and a natural alternative to retinol works wonders on skin texture, softening lines and wrinkles and firming sagging skin. It gives the skin a beautifully even tone.

For daytime care, I recommend the ALOE VERA AND SILK FACE CREAM. This moisturising face cream is based on valuable aloe vera and has a light, airy texture. The aloe vera in the cream has a mildly anaesthetic effect. Its rich formula boosts circulation in the skin, right down to its deepest layers. The natural ingredients stimulate skin cells, increasing blood flow and helping to keep the skin healthy. The cream is also suitable for problem and acne-prone skin. The combination of aloe vera and macadamia oil protects against bacterial damage to the skin and helps maintain a healthy appearance. The precious sweet almond oil revitalises the skin, supports deep hydration and skin vitality, and helps prevent the formation of wrinkles. Silk is elegant to look at, soft and supple to the touch. Silk proteins leave the skin beautifully soft and give it irresistible smoothness and freshness. Silk proteins are similar to the proteins found in human skin. They strengthen the skin’s protective barrier and penetrate into the deeper layers. They work like tiny sponges, helping to regulate the skin’s moisture reserves and bind moisture. They contain fibrin, which has an anti-ageing effect – smoothing fine wrinkles and evening out the skin’s surface so it looks firmer and more vibrant.
If you feel your skin needs more hydration – for example, in summer – you can switch to the HYDRATING CREAM – MARULA OIL AND CERAMIDE COMPLEX. This wonderfully light, delicate cream hydrates and protects the skin all day long. Its powerful hydrating and nourishing properties help keep the skin youthful and support its renewal. The cream helps regulate sebum production, has excellent anti-ageing properties, and its delicate fragrance adds to its harmonious feel. Thanks to its formula, it’s suitable for all skin types and is excellent for helping to prevent skin ageing. Its key ingredients include rose water, marula oil, jojoba oil and a ceramide complex. Rose water hydrates and tones the skin and gives it radiance. Precious marula oil is one of the rarest oils in the world. It contains a high percentage of polyunsaturated fatty acids (omega-6, omega-9), which strengthen cell membranes and help them retain moisture. As well as fatty acids, it is a rich source of vitamin C and antioxidants, especially tocopherols, along with other biologically active substances (such as vitamin A, ferulic acid and squalene). Thanks to its composition, the oil is also used to protect against sunlight – it provides the skin with natural protection against UV rays.
For night-time, I recommend our much-loved ANTI-WRINKLE CREAM WITH HYALURONIC ACID AND Q10. This luxurious cream contains valuable ingredients to help fight wrinkles and skin ageing. Avocado oil, rich in oleic acid, vitamin E and phytosterols, supports the renewal of damaged and tired skin. Carrot tissue oil, with its high beta-carotene content, and rosehip oil, rich in antioxidants, are easily absorbed into the deeper layers of the skin, where they nourish and purify it.

We’ve now covered cleansing, deep care, creams and serums. For some extra care, I’d also recommend our exciting new products: face essences. The powerful daily face essence with vitamin C is rich in antioxidants that visibly firm and brighten the skin and significantly improve the signs of photoageing. The formula is based on a powerful antioxidant complex and the exceptionally rare ingredient raykami. The daily essence firms the skin and brightens its appearance, minimises visible signs of photoageing, and protects the skin from pollution and other environmental stressors. Apply it to cleansed skin every morning, then follow with serum and cream. The night face essence has a wonderful renewing effect. It’s an elegant and pleasant addition to your skincare routine. It boosts and speeds up the effects of nourishing ingredients. It is made from small molecules that penetrate the skin easily and deeply. It contains low-molecular-weight hyaluronic acid, which penetrates into the deeper layers. The glycolic acid present creates an effective “funnel” for the hyaluronic acid – both acids work at a cellular level. You can see their effects after just a few uses. Apply this to cleansed skin and don’t put anything else on afterwards; leave it on overnight and use it 2–3 times a week :-)

I hope our creams bring you joy and the results you’re looking for, so that your skin looks just the way you want it to :-) If you’d like, we can send you samples by post to your address. Or, if anything has caught your eye, you can place an order and simply note everything I’ve recommended in the order comments. We’ll happily include it in your parcel and send it by courier straight to your door. We’re also running a promotion until 5 May 2021 – with orders over 29 euros, we’ll include a gift with your purchase: a Creamy Body Yoghurt with a fresh lemongrass and mint fragrance.
If you have any questions, please write to me. I’m here for you and look forward to hearing from you.
Have a lovely day :-)
Kind regards,
Daniela DULCIA natural

A very good day to you, dear Klarisa,

Thank you very much for your question and for placing your trust in us; we truly appreciate it. This type of skin needs more comprehensive care. From what you describe, your skin seems to be dehydrated, and it also looks as though it needs the right kind of cleansing – gentle and mild... As the outer layer of skin is thickened, nourishing ingredients have difficulty penetrating it. With proper, thorough exfoliation, the skin is cleansed, allowing all the goodness in your creams to penetrate more easily and helping the skin to become nicely hydrated. I recommend an exfoliator designed for this skin type: a GENTLE ENZYME PEEL. Enzymes dissolve the bonds between dead skin cells, removing them gently and very effectively. New cells come to the surface, giving the skin a beautiful, radiant appearance. With regular use, the skin becomes more resilient and healthier, subsequent skincare is more effective and the benefits of skincare products are more intense. It reduces skin thickening and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy skin microbiome. Its gentle texture is also suitable for very sensitive, irritated and inflamed skin. An enzyme peel is the gentlest method of exfoliation; it does not damage or irritate the skin. It gently cares for sensitive, acne-prone skin without damaging the surface. If your skin can also tolerate mechanical exfoliation, I would recommend the Deep Exfoliator, which is better at dealing with clogged pores. It combines mechanical and chemical exfoliation. The active ingredients cleanse pores deeply and remove accumulated sebum and dead skin cells. They improve hydration and firmness. The peel helps even out pigmentation, brightens the skin and evens out its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the thickened, dead layer of skin without causing damage. They massage the skin, gently stimulating circulation and cleansing it. A carefully blended mix of essential oils refreshes and disinfects. Exfoliation is one of the skincare treatments designed to restore the skin’s radiance and vitality. After a certain period, the skin renews itself. It creates new cells, which pass through the layers of skin to the surface, where they become keratinised. Dead, thickened and old cells spoil the appearance of the skin, leaving it tired, grey and dull. A peel brings the skin back to life in “a minute”. It also stimulates circulation and improves its condition and colour. The peel cleanses and opens the pores. That is why, after using it, it is a good idea to apply a face mask or your favourite Dulcia natural product. Active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly. I recommend using it twice a week.

After exfoliating, I recommend the SOOTHING AND NOURISHING MASK – MICRO-BIO COMPLEX. This gentle cream mask nourishes and soothes irritated skin. It contains a complex of nourishing ingredients and microbiotic cultures to restore the skin’s microflora. It improves the skin’s immunity, supports regeneration, reduces redness and helps calm sensitivity. It maintains the necessary level of moisture and stimulates the skin’s metabolism. After use, the skin feels soft and soothed. It contains no irritating ingredients or essential oils. The unique complex of microbiotic cultures balances the skin microbiome, helping to address a wide range of skin concerns. The skin microbiome consists of trillions of non-pathogenic and symbiotic microbes – bacteria, yeasts and parasites – that live on human skin. Maintaining their balance protects the skin from harmful influences, reduces the potential for allergies and improves immunity. The mask acts as a catalyst for microbiome renewal, allowing beneficial bacteria to thrive and improving skin health.

Cleansing is essential to skincare. It is important to cleanse your skin in the morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural facial cleansing removes dry, flaky areas and can help remove blackheads. It is best to cleanse the skin without soap or alcohol to avoid excessive dryness, which would only encourage the skin to produce more sebum. Clean skin is able to absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I do not recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants – substances from the saponin group, found, for example, in cleaning products. Clean skin is able to absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It is an excellent hypoallergenic facial cleanser with cleansing and toning properties, suitable for all skin types. It maintains the skin’s pH, stimulates the regenerative processes and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nuts facial cleansing gel. It is a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities and sebum without drying it out. Apply it to dry skin with dry hands. The third step is rose water, which hydrates and tones.

For targeted soothing, I recommend our popular new product from the PLUS range – ROSACEA. This gentle, mild yet effective product is designed to soothe reactive, hypersensitive skin immediately and over the long term. It helps reduce inflammation, reduces redness and soothes skin affected by rosacea, couperose and extreme sensitivity. Thanks to its fermented probiotic culture, which supports the growth of beneficial bacteria, it helps speed up microbiome renewal.

For localised acne, our popular Zinc Ointment should help. Zinc is antibacterial, helps prevent the spread of bacteria, reduces inflammation and suppuration, and is also great for eczema patches. It soothes irritated skin and speeds up the regeneration process, leaving a delicate protective film. You can apply it locally in the morning under make-up, or locally at night. Alternatively, use it once a week as an overnight mask over the whole face.

As for creams, I recommend applying a small amount of Collagen hydrating serum to cleansed skin in the morning and evening. It provides an extra boost of hydration and is also a great aid in helping to combat inflammation in the skin and, therefore, acne. Once we have established the right cleansing routine and deep-care routine, your skin will be able to absorb all the nourishing ingredients in the creams you apply. For summer, you could try the LIGHT HYDRATING CREAM. This light cream has a delicate texture and a pleasant citrus-floral scent. It absorbs quickly into the skin, leaving it velvety and hydrated from the very first touch. Its main ingredient is precious rose water, along with light, non-greasy oils. It is enriched with natural vitamin E and provitamin B5 to maintain long-lasting skin hydration. The Light Hydrating Cream is suitable for every skin type. We would be very happy to send you samples of the Rosehip Cream, the Hydrating Cream with Marula and Ceramide Complex, and the cream with lipids and vitamin F, too. These creams are highly nourishing, ideal for dry, sensitive skin and contain no irritating ingredients. I hope you like them, find them helpful and choose one of them. In winter, I recommend the Protective Cream Against Wind and Cold. The delicate skin on your face is particularly stressed and exposed to unpleasant external factors during winter, so it needs plenty of care, protection and hydration. The cream contains ingredients that protect the skin from wind and cold, as well as the strong winter sun. Avocado oil, which is rich in lecithin and vitamins A, B, C, D, E, H and K, hydrates and protects the skin. It regenerates cells and protects the skin from damage caused by unpleasant weather or strong sunlight. Macadamia oil enhances the properties of avocado oil and butter, especially thanks to how quickly and easily it penetrates the skin. Macadamia oil is a powerful antioxidant that helps prevent damage to cell membranes. Lecithin is part of every living cell, strengthens the skin’s defences and provides softness and suppleness, while helping to regulate the function of the sebaceous glands. Beeswax creates a protective film on the face, keeping the active ingredients in the skin for many hours. You can use this cream as your day cream in winter. We would be very happy to send you cream samples so you can try them and see which one suits you best :-)

For body care, I recommend the REVITALISING SALT BATH – SPRUCE – EUCALYPTUS. Its fresh, distinctive yet calming scent helps lift your mood and encourage a positive outlook, while easing nervousness and melancholy. Our sense of smell can have a significant effect on how the brain functions. It helps relax stiff muscles after sport or physical exertion. Its alkaline pH supports the elimination of toxins from the body through the skin. We also have a salt with lavender if you prefer that scent :-)
An oat bath is also wonderful. I recommend trying it on a small patch of skin first. I used it when my son had very dry skin as a baby. Put a bag, or even a sock filled with a handful of oats, into a bath of warm water and tie it closed. Squeeze the bag in the water. The bath hydrates and softens the skin beautifully.)
After bathing, I definitely recommend the SOOTHING BALM FOR ATOPIC SKIN. This soothing, restorative and protective cream balm is designed for dry to atopic skin. It restores lost moisture to the skin, penetrates deeply and helps renew the inner layers of cells. The balm is a source of unsaturated fatty acids, which affect the skin’s functions. A deficiency can cause impaired barrier function, dry, atopic skin, psoriasis and various skin inflammations. I believe that together we can help your skin become the way you want it to be. I think that once we establish the right cleansing routine, the sensitivity will gradually subside and we can focus on evening out your skin tone with creams that work deeper in the skin.
If you wish, you can place an order for anything that has caught your interest. Please write down everything else I have recommended in the order notes, and we will lovingly include samples in your parcel so you can try them and see what suits your skin best. I look forward to hearing from you.
If you have any questions, please do write to me. I’m here for you.
Have a lovely day
Kind regards

Daniela
DULCIA natural

A very good day to you, dear Katka,

Thank you so much for your question and for placing your trust in us; we really appreciate it. Skin like yours needs more comprehensive care. From what you describe, your skin seems dehydrated and may also need the right kind of gentle, caring cleansing... As the top layer of skin is thickened, nourishing ingredients have difficulty penetrating it. With the right, thorough exfoliation, the skin is cleansed and all the goodness from your creams can then penetrate it more effectively, allowing it to become nicely hydrated. I recommend an exfoliator designed for this skin type: a GENTLE ENZYME PEEL. Its enzymes dissolve the bonds between dead skin cells, removing them gently and very effectively. New cells come to the surface, giving your complexion a beautiful, radiant appearance. With regular use, the skin becomes more resilient and healthier, subsequent skincare is more effective and the benefits of skincare products more pronounced. It reduces skin thickening and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy skin microbiome. Its gentle texture is also suitable for very sensitive, irritated and inflamed skin. An enzyme peel offers the gentlest method of exfoliation; it does not damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging the surface. If your skin can tolerate mechanical exfoliation too, I would recommend the Deep Exfoliator, which is better at dealing with clogged pores. It combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse pores and remove built-up sebum and dead skin cells. They improve hydration and firmness. The exfoliator evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the thickened, dead layer of skin without causing damage. They massage the skin and gently stimulate circulation while cleansing it. A carefully blended mix of essential oils refreshes and purifies. Exfoliation is a skincare treatment designed to restore radiance and vitality to the complexion. After a certain period, the skin renews itself. It creates new cells, which pass through the layers of the skin to the surface, where they become keratinised. Dead, keratinised and old cells dull the complexion, making it look tired, grey and lacklustre. A peel brings the skin back to life in “just a minute”. It also boosts circulation and improves its condition and colour. The peel cleanses and opens the pores. That is why, after using it, it is a good idea to apply a face mask or your favourite Dulcia natural product. Active ingredients can reach the deeper layers more quickly and nourish the skin thoroughly. I recommend using it twice a week.
After exfoliating, I recommend the SOOTHING AND NOURISHING MASK – MICRO-BIO COMPLEX. This gentle cream mask nourishes and soothes irritated skin. It contains a complex of nourishing and microbiotic cultures to restore the skin’s microflora. It improves the skin’s immune response, supports regeneration, reduces redness and soothes sensitivity. It retains the moisture the skin needs and stimulates skin metabolism. After use, the skin feels soft and soothed. It contains no irritating ingredients or essential oils. Its unique complex of microbiotic cultures balances the skin microbiome, helping to address a wide range of skin concerns. The skin microbiome consists of trillions of non-pathogenic and symbiotic microbes – bacteria, yeasts and parasites – that live on human skin. Keeping them in balance protects the skin from harmful influences, reduces the potential for allergies and improves immunity. The mask acts as a catalyst for microbiome renewal, enabling beneficial bacteria to thrive and improving skin health.
For enlarged pores, I recommend applying the PORE-TIGHTENING MASK – CLEANSING COMPLEX to the affected areas. This wonderfully scented mud mask effectively tightens, cleanses, unclogs and reduces the appearance of pores. It minimises inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It is gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess sebum that has accumulated in the pores.
Face masks have an intensely nourishing as well as cleansing effect. They deeply cleanse pores, replenish essential moisture and reduce the formation of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead layer of skin. They cause the cells in the horny layer to swell and help smooth uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect. By establishing the right gentle cleansing routine and deep-acting care, we can gently remove the upper layer of skin that has become thickened and consists of dead skin cells and sebum.

Cleansing is essential to skincare. It is important to cleanse your skin in the morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and can help get rid of blackheads. It is best to cleanse your skin without soap or alcohol, to avoid excessive dryness, which would only encourage the skin to produce more sebum. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I do not recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, substances from the saponin group that are found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with Nourishing Cleansing Emulsion. It is an excellent hypoallergenic facial lotion with cleansing and toning effects, suitable for all skin types. It maintains the skin’s pH, stimulates regenerative processes and has anti-inflammatory effects. Then gently wash and massage your skin with Soap Nuts Facial Cleansing Gel. It is a light, caring gel. It cleanses the skin effectively yet gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities and sebum without drying it out. Apply it to dry skin with dry hands. The third step is rose water, which hydrates and tones.

For local soothing, I recommend our much-loved new product from the PLUS range – ROSACEA. This gentle, caring yet effective product is designed to soothe reactive, hypersensitive skin immediately and over the long term. It helps calm inflammation, reduce redness and soothe skin affected by rosacea, couperose and extreme sensitivity. Thanks to its fermented probiotic culture, which supports the growth of beneficial bacteria, it helps speed up microbiome renewal.
For localised acne, our much-loved Zinc Ointment should help. Zinc is antibacterial, fights the spread of bacteria, suppresses inflammation and pus formation, and is also great for areas affected by eczema. It soothes irritated skin and speeds up regeneration, leaving a delicate protective film. You can apply it locally in the morning under make-up, for example, or locally at night. Alternatively, use it once a week as an overnight mask over the whole face.

As for creams, I recommend applying a small amount of Collagen Hydrating Serum to cleansed skin morning and evening. It provides an extra dose of hydration and is also a great ally in fighting inflammation in the skin, and therefore acne. Once we have established the right cleansing routine and deep-acting care, your skin will be able to absorb all the nourishing ingredients in the creams you apply. For summer, you could try the LIGHT HYDRATING CREAM. This light cream, with its delicate texture and pleasant citrus-floral scent, is quickly absorbed, leaving the skin velvety and hydrated from the very first application. Its main ingredient is precious rose water; it contains light, non-greasy oils and is enriched with natural vitamin E and provitamin B5 to help maintain long-lasting skin hydration. The Light Hydrating Cream is suitable for all skin types. We would be very happy to send you samples of the Rosehip Cream, the Marula Hydrating Cream with Ceramide Complex and the cream with Lipids and Vitamin F, too. These creams are highly nourishing and ideal for dry, sensitive skin; they also contain no irritating ingredients. I hope you’ll like them and find them helpful, and that you’ll choose one of them.
In winter, I recommend the Protective Cream Against Wind and Cold. The delicate skin on the face is put under considerable strain during winter and exposed to unpleasant external influences, so it needs plenty of attention, protection and hydration. The cream contains ingredients that protect the skin from wind, cold and even the strong winter sun. Avocado oil, which is rich in lecithin and vitamins A, B, C, D, E, H and K, hydrates and protects the skin. It regenerates cells and protects the skin from damage caused by harsh weather or strong sunshine. Macadamia oil complements the properties of avocado oil and butter, mainly thanks to how easily and quickly it penetrates the skin. Macadamia oil is a powerful antioxidant that helps prevent damage to cell membranes. Lecithin is part of every living cell, strengthens the skin’s defences and helps keep it soft and supple, while optimising the function of the sebaceous glands. Beeswax creates a protective film on the face that keeps active ingredients in the skin for hours. You can use this cream as a day cream during winter.
We’d be very happy to send you samples of the creams so you can try them and see which one suits you best :-)

If you don’t mind, I’d also like to share a few tips that can help when dealing with problem skin. It’s a good idea to change the pillowcase you sleep on frequently. Hair fragments, dead skin cells, sebum and impurities collect there, making it an ideal breeding ground for bacteria. A silk pillowcase is great (it has antibacterial properties), but ordinary cotton works well too. I recommend changing it twice a week.
It’s also a good idea to keep a separate small towel for your face. Don’t rub your face with it; just gently pat it against your skin to dry it. It’s best to change it often, too. It’s a good idea to wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them.
Please also take a look at the make-up you usually use. We recommend avoiding conventional make-up containing mineral oils, silicones and the like, as these clog pores and prevent the skin from getting rid of built-up sebum; they can also contribute to inflammation and acne. Our website also offers a range of colour cosmetics and make-up from Couleur Caramel, featuring a professional, high-quality and original collection that combines pure natural ingredients with modern technology.
Keeping well hydrated can also make a big difference. We recommend keeping a bottle of fresh water close at hand and drinking regularly. This helps the body get rid of harmful substances.
The season for fresh fruit and vegetables is coming, which should help with problem skin, too. It may also be worth looking at your diet, or at a particular food ingredient that could be causing this type of acne as a sign of an allergy or intolerance.
For body care, I recommend the BODY SCRUB WITH MAGNESIUM SALT. This luxurious body scrub removes dead skin cells and smooths the skin, leaving it soft, radiant and beautifully scented. Nourishing oils and magnesium have a powerful relaxing effect and activate the body’s healing mechanisms. The scrub rejuvenates, hydrates and detoxifies. It restores the skin’s suppleness and helps restore its natural functions. Use it during a bath (you can always add a few drops of oil to the bath, including olive oil from your kitchen. An oat bath is great, too – I recommend trying it on a small area of skin first. I used it when my son had very dry skin as a baby. Put a handful of oats into a bag or even a sock, tie it up and place it in a bath of warm water. Squeeze the bag in the water. This bath beautifully hydrates and softens the skin.) After bathing, I strongly recommend the SOOTHING BALM FOR ATOPIC SKIN. This soothing, restorative and protective cream balm is designed for dry to atopic skin. It restores lost moisture to the skin, penetrates deeply and helps replenish the inner layers of cells. The balm is a source of unsaturated fatty acids, which affect the skin’s functions. A deficiency can lead to impaired barrier function, dry and atopic skin, psoriasis and various skin inflammations.

It may be a longer journey, but it’s the best investment you can make in yourself, and we believe that together we can help your skin become the way you want it to be. Please try the complete routine I’ve recommended, and I’m sure your skin will improve :-)
If you’d like, you can place an order for anything that caught your eye, and please write everything else I recommended in the order notes. We’ll lovingly include samples in your parcel so you can try them and see what suits your skin best. I look forward to hearing from you.
If you have any questions, please do get in touch. I’m here for you.
Have a lovely day
Kind regards
Daniela DULCIA natural poradna@dulcia.sk

A very good day to you, dear Alexandra,

Thank you very much for your question and for placing your trust in us; we truly appreciate it. This type of skin requires a more comprehensive skincare routine. From what you describe, your skin seems dehydrated, and it also looks as though it may need proper, gentle and careful cleansing. If you don't mind, I'll guide you step by step towards healthy skin. Cleansing is essential to skincare, and it's important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to clear blackheads. It's best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more sebum. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don't recommend cleansing your skin with micellar water or a product containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It's an excellent hypoallergenic toner with cleansing and toning effects for all skin types. It maintains the skin's pH, stimulates the skin's natural renewal processes and has anti-inflammatory effects. Then gently wash and massage your face with the Soap Nuts Cleansing Gel. It's a light, caring gel. It cleanses the skin effectively yet gently, while providing intensive care and hydration. It deeply cleanses the skin, removing impurities and sebum without drying it out. Apply it to dry skin with dry hands. The third step is mint water, which hydrates and tones, and has antibacterial properties. In summer, I recommend using it during the day as a wonderful refresher – the smaller bottle comes with a spray nozzle.

We consider regular exfoliation a very important step for this type of skin. From our range, I recommend: DEEP DOUBLE-ACTION EXFOLIATOR – combines mechanical and chemical exfoliation. Its active ingredients deeply cleanse pores, removing built-up sebum and dead skin cells. They improve hydration and firmness. The exfoliator evens out pigmentation, brightens the skin and gives it a more even tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without causing damage. They massage the skin, gently stimulate circulation and cleanse it. A carefully balanced blend of essential oils refreshes and disinfects. You can use it 2–3 times a week. Exfoliation is a cosmetic treatment designed to restore radiance and vitality to the skin. After a certain amount of time, the skin renews itself. It creates new cells, which move through the layers of the skin to the surface, where they harden. Dead, hardened and old cells dull the appearance of the skin, leaving it tired, grey and lacklustre. An exfoliator brings the skin back to life in just a minute. It also boosts circulation and improves the skin's condition and colour. Exfoliation cleanses and opens the pores. That's why, after using it, it's a good idea to apply a face mask or your favourite Dulcia natural product. The active ingredients can penetrate into the deeper layers more quickly, allowing them to nourish the skin thoroughly. After exfoliating, follow with the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It reduces inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It's gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess sebum trapped in the pores. You can use this mask after exfoliating, so also 2–3 times a week. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead layer of skin. They cause the cells in the outer layer of the skin to swell, helping to smooth uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect.
We developed these two products using AHA acids (exfoliator) for professional, salon-quality skincare.
If, however, you would prefer just one product, the 2-IN-1 CLEANSING MASK AND EXFOLIATOR will also help. For treating oily and problem skin with acne. It prevents the formation of comedones, acts as a natural antiseptic, cleanses clogged pores and then tightens them, removes excess sebum and loosens deeply embedded impurities. It has anti-inflammatory, antibacterial and antiseptic effects. Its exfoliating ingredient gently massages the skin, removes dead cells and detoxifies. The mask is designed to treat blemish-prone, oily and problem skin with acne. Its key skincare ingredient is exceptionally high-quality aloe vera juice, which effectively fights bacteria, fungi and infections. Aloe vera's cleansing properties help the ingredients penetrate deep into the skin.

For your daily moisturiser, I suggest the cream with fruit and Q10 cleansing complex. It significantly regulates sebum production in the skin and has a lovely mattifying effect. It also has powerful cleansing and anti-inflammatory properties. It provides a deep cleanse for your skin. It cleanses and tightens, hydrates and enriches it with vitamins and antioxidants. For your night-time routine, I recommend the cream with aloe vera and silk, which contains ingredients that fight bacteria. Aloe vera has a mild anaesthetic effect. Thanks to its rich composition, it stimulates circulation right down to the deepest layers of the skin. Silk proteins are similar to the proteins found in human skin. They strengthen the skin's protective barrier and penetrate into its deeper layers. They work like tiny sponges, helping to regulate the skin's water reserves and bind moisture. This cream is ideal for the T-zone. Apply a small amount of Collagen Hydrating Serum under your creams, morning and evening, to give your skin an extra boost of hydration while helping to reduce inflammation.
For a quick fix for localised acne, our new product from the Dulcia Plus range is the best choice – PLUS – ANTI-ACNE. This concentrated product reduces acne, cleanses and tightens pores, while soothing the skin and balancing its microbiome. Thanks to its combination of AHA acids, niacin and anisic acid, it removes the hardened layer of skin, helping to release sebum from the pores. It works intensively against acne-causing bacteria and reduces existing inflammation. The combination of azelaic acid and zinc works on hormonal acne. Our much-loved Zinc Ointment should also help. Zinc is antibacterial, fights the spread of bacteria, reduces inflammation and suppuration. It soothes irritated skin and speeds up the regeneration process, leaving a delicate protective film. You can apply it locally, for example, in the morning under make-up or locally at night. Alternatively, use it once a week as an overnight mask over your whole face.

If you don't mind, I'd also like to mention a few tips that can help with problem skin. It's a good idea to change the pillowcase you sleep on often. Strands of hair, dead skin cells, sebum and impurities collect on it, making it an ideal breeding ground for bacteria. A silk pillowcase is excellent (it has antibacterial properties), but ordinary cotton works well too. I recommend changing it twice a week.
It's also a good idea to have a separate small towel for your face. Don't rub your face with it; just gently press it against your skin to dry it. It's best to change it often, too. Wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you can also iron them.
Please also check the make-up you usually use. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog the pores and prevent the skin from getting rid of built-up sebum. They can also contribute to inflammation and acne. We also offer a range of make-up and decorative cosmetics by Couleur Caramel on our website. It features a professional, high-quality and original collection of decorative cosmetics that combines pure natural ingredients with modern technology.
Keeping well hydrated by drinking regularly will certainly help, too. We recommend always keeping a bottle of fresh water to hand and drinking throughout the day. This helps the body get rid of harmful substances. Mint tea is also excellent, for example (but not in large quantities or over a long period). It helps balance hormones and can therefore help with problem skin, too.

It's really important to cleanse your skin very thoroughly and exfoliate it regularly, and to use our mud mask to cleanse and minimise pores. It may be a long process, but it's the best investment you can make in yourself, and we believe that together we'll help your skin become the way you want it to be. Please try the complete routine I've recommended, and I'm sure your skin will improve :-)
If you wish, you can place an order for anything that has caught your eye and, please, write down everything else I've recommended in the notes. We'll lovingly include it in your parcel as samples, so you can try them and see what suits your skin best. If you don't wish to place an order, we can at least send you some samples to try for now, so you can find out what works well for your skin.
I look forward to hearing from you. If you have any questions, please write to me. I'm here for you.
Have a lovely day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

A very lovely good day to you, dear Miška,

Thank you so much for your message; we really appreciate it. If you don’t mind, I’ll give you a comprehensive step-by-step guide to healthy skin, so we can get a complete picture of your skincare routine :-)

Cleansing is essential to skincare. It’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Gentle cleansing removes dry, flaky patches and can also help to clear blackheads. It’s best to cleanse your skin without soap or alcohol, to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I don’t recommend using micellar water or products containing alcohol to cleanse your skin. These products strip everything from the skin, including its natural protective layer, because they contain surfactants – substances from the saponin group that are found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic face lotion with cleansing and toning properties, suitable for all skin types. It maintains the skin’s pH, stimulates regenerative processes and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nuts Cleansing Gel. It’s a light, caring gel that cleanses the skin effectively yet gently, while providing intensive care and hydration. It cleans deep down, removing impurities and excess oil without drying the skin. Apply it to dry skin with dry hands. The third step is peppermint water, which hydrates and tones, and has antibacterial properties. In summer, you can also use it during the day to refresh your skin (the smaller size comes in a spray bottle).

We consider regular exfoliation a very important step for this type of skin. We’ve expanded our range with a collection of salon-quality peels and masks containing highly effective fruit-derived AHA acids and other wonderful active ingredients. Of these, I recommend (2–3 times a week): DEEP DOUBLE-ACTION PEEL – combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse the pores, removing accumulated sebum and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened and dead skin layer without causing damage. They massage the skin, gently stimulate circulation and cleanse it. A carefully balanced blend of essential oils refreshes and purifies. Alternatively, we can send you samples of both peels so you can see which suits you better. Exfoliation is a skincare treatment designed to restore your skin’s radiance and vitality. After a certain period, the skin renews itself. It creates new cells that pass through the layers of skin to the surface, where they harden. Dead, hardened and old cells make the complexion look tired, grey and dull. A peel restores the skin’s vitality in just “a minute”. It also boosts circulation and improves its condition and colour. A peel cleans and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients can reach the deeper layers more quickly and nourish the skin thoroughly. If your skin is more sensitive, you can dilute the peel with the Soap Nuts gel, for example in a 1:1 ratio, or with the cleansing emulsion or Soap Nuts gel, then gently exfoliate your face. After exfoliating, apply the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It minimises inflammation, draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It’s gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess oil trapped in the pores. You can use this mask after exfoliating, so 2–3 times a week as well. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse the pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead skin layer. They cause the cells in the outer skin layer to swell, smoothing unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect. With a properly tailored gentle cleansing routine and deep-care treatments, we can gently remove the upper hardened layer of skin, made up of dead skin cells and sebum.

If you’d like, you can add the GLYCOLIC AND HYALURONIC ACID REJUVENATING MASK to your skincare routine. This intensive, highly effective mask is ideal for energising, firming and renewing the skin. It softens and reduces wrinkles and visibly regenerates the skin. Daisy extract helps to even out skin tone. Glycolic and hyaluronic acids give the skin elasticity and a plump, hydrated look. Glycolic acid removes dead skin cells and deeply repairs the skin. It works like a funnel, allowing active ingredients to be transported quickly to the deepest layers. It significantly helps hyaluronic acid bind to skin cells, allowing it to fill the spaces between cells and hydrate the skin. This gorgeous, fragrant mask is packed with active ingredients and AHA acids from tropical fruit, and its effects are visible almost immediately :-) Before using this mask, we recommend a patch test – try a little on the skin near your ear, below your temple. Keep an eye on your skin’s reaction. A slight tingling or even some redness is fine, as this is an at-home chemical peel (but still based on the finest BIO-quality natural ingredients). You can use this mask after exfoliating as a rejuvenating treatment, for example once every 10 days. On other days, you can use the pore-tightening mask after exfoliating, and treat yourself to this refreshing treatment 3 times a month :-)

For early wrinkles, I can think of 3 products that we’d be very happy to send as samples for you to try, so you can choose the one that suits you best:️
- EYE SERUM – 3X HYALURONIC ACID. This highly intensive eye serum with a lifting effect contains a complex of three types of hyaluronic acid. It works through all layers of the skin, reducing wrinkle depth, firming the skin, strengthening delicate skin and creating a protective barrier around the eyes. This skin-perfecting serum is designed to help combat drooping eyelids, fine lines and wrinkles.
- ANTI-WRINKLE SERUM – FIRMING. This intensive rejuvenating serum helps to oxygenate the skin, strengthen it and improve its overall firmness. It contains a highly concentrated dose of an epidermal substance that acts as a natural filler. It stimulates cell division and improves skin cohesion, reducing wrinkle depth. It creates a lifting effect and firms the facial contours. The serum replenishes the skin’s water reserves, leaving it soft and youthful.
- PLUS – ANTI-WRINKLE. A highly concentrated rejuvenating product that stimulates your skin’s own collagen production and increases hyaluronic acid levels in just a few drops. The combination of glycolic acid, precious peptides and a natural retinol alternative wonderfully improves the skin’s texture, softens lines and wrinkles, and firms sagging skin. It gives the complexion a beautifully even tone.

Our brilliant new addition to the Dulcia Plus range, PLUS – ANTI-ACNE, is great as a first response to localised acne. This concentrated product reduces acne, cleanses and tightens pores, while soothing the skin and balancing its microbiome. Thanks to its combination of AHA acids, niacin and anisic acid, it removes the hardened layer of skin, helping to clear sebum from the pores. It works intensively against acne-causing bacteria and reduces existing inflammation. The combination of azelaic acid and zinc works on hormonal acne. Our much-loved Zinc Ointment should also help. Zinc is antibacterial, helps prevent the spread of bacteria, reduces inflammation and suppuration. It soothes irritated skin and speeds up the regeneration process, leaving a delicate protective film. You can apply it locally in the morning under make-up, or locally at night. Alternatively, use it once a week as an overnight mask on the whole face.

For a face cream, the ALOE VERA AND SILK FACE CREAM would be ideal. This moisturising face cream is based on precious aloe vera and has a light, airy texture. The aloe vera in the cream has a mild anaesthetic effect. Its rich formula boosts circulation right down to the deepest layers of the skin. The natural ingredients stimulate skin cells, increasing blood flow and helping to keep the skin healthy. The cream is also suitable for more problematic, acne-prone skin. The combination of aloe vera and macadamia oil protects against bacterial damage to the skin and helps maintain a healthy appearance. Precious sweet almond oil revitalises the skin, supports deep hydration and vitality, and helps prevent the formation of wrinkles. Silk is noble to look at and soft and supple to the touch. Silk proteins beautifully soften the skin, giving it irresistible softness and freshness. Silk proteins are similar to the proteins found in human skin. They strengthen the skin’s protective barrier and penetrate into its deeper layers. They work like tiny sponges, helping to regulate the skin’s water reserves and bind moisture. They contain fibrin, which has an anti-ageing effect – smoothing fine lines and evening the skin’s surface, leaving it looking more supple and revitalised. Another benefit is the natural protection against sunlight provided by macadamia oil. Lemon extract helps activate the skin’s defence mechanisms and oxygenate it, while gently scenting and softening the skin. At night, you can complement it with the HYALURONIC ACID AND Q10 ANTI-WRINKLE CREAM. This luxurious cream contains precious ingredients to help fight wrinkles and skin ageing. Avocado oil, rich in oleic acid, vitamin E and phytosterols, helps restore damaged and tired skin. Carrot tissue oil, rich in beta-carotene, and antioxidant-rich rosehip oil are easily absorbed into the deeper layers of the skin, where they nourish and purify it. I recommend this cream as a night cream.

We’ve covered cleansing, deep care, and creams and serums. For extra care, I’d also recommend our exciting new products: face essences. The powerful Vitamin C Day Face Essence is rich in antioxidants that visibly firm and brighten the skin and significantly improve the signs of photoageing. Its formula is based on a powerful antioxidant complex and the exceptionally precious ingredient raykami. The day essence firms the skin and brightens its appearance, minimises visible signs of photoageing and protects the skin from pollution and other environmental stressors. Apply it to cleansed skin every morning, then follow with serum and cream. The Night Face Essence has a wonderful renewing effect. It’s an elegant and pleasant addition to your skincare routine. It boosts and speeds up the effects of nourishing ingredients. It’s made up of small molecules that penetrate the skin easily and deeply. It contains low-molecular-weight hyaluronic acid, which penetrates into the deeper layers. The glycolic acid present creates an effective “funnel” for the hyaluronic acid – both acids work at cellular level. Their effects are visible after just a few uses. Apply this to cleansed skin and don’t apply anything over it; leave it on overnight and use it 2–3 times a week :-) This product contains 5% glycolic acid, which is enough for it to deliver its beneficial effects. It doesn’t cause irritation and is also suitable for sensitive skin. It has exfoliating properties. It helps to calm the skin and soothe irritation, so that later it can tolerate other exfoliating products with a higher concentration of active ingredients. It’s also excellent for skin with active acne that is too sensitive to tolerate other exfoliants. It helps to calm the skin and soothe irritation, so that later it can tolerate other exfoliating products with a higher concentration of active ingredients.

Please also take a look at the make-up you usually use (if any). I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of accumulated sebum, which can also contribute to inflammation and acne. We also offer a range of colour cosmetics and make-up from Couleur Caramel, a professional, high-quality and original collection that combines pure natural ingredients with modern technology. A regular intake of water can help a lot, too. I recommend always keeping a bottle of fresh water close by and staying hydrated. This helps the body get rid of harmful substances. It’s important to cleanse your skin really thoroughly and exfoliate regularly, and to use our mud mask to cleanse and minimise pores. When we introduce deep cleansing, the skin sheds its upper hardened layer, which is made up of dead skin cells, sebum and impurities, and is the reason creams can’t penetrate deeper into the skin. Creams applied to skin that has been cleansed this way can then sink nicely into the deeper layers, allowing their active ingredients to work where they should. Your skin will gradually improve, and I’d be very happy if you wrote to me afterwards to let me know how the creams worked for you. We can then choose something else that your skin needs in particular. I also recommend regular visits to a beauty therapist, who can help with this type of acne using deep cleansing. I’m confident that together we can help your skin become just the way you want it :-) I look forward to hearing from you. If you’d like, you can place an order for anything that caught your eye and write everything else I recommended in the order notes. We’ll lovingly include it all in your parcel as samples :-) If you have any questions, please do write. I’m here for you.
Wishing you a lovely day.
Kind regards,
Daniela DULCIA natural
poradna@dulcia.sk

A very lovely good day to you, dear Nika,

Thank you so much for your question and for the trust you have shown us; we really appreciate it. Skin like this needs a more comprehensive routine. From what you describe, your skin seems dehydrated, and it also looks as though it needs proper, gentle cleansing... nutrients have difficulty penetrating the hardened outer layer of skin. With the right, thorough exfoliation, the skin is cleansed, allowing all the goodness in your creams to penetrate more effectively and helping the skin to hydrate beautifully. I recommend an exfoliant designed for this skin type: a GENTLE ENZYMATIC PEEL. It uses enzymes to dissolve the bonds between dead skin cells, removing them gently and very effectively. New cells come to the surface, giving your skin a beautiful, radiant appearance. With regular use, skin becomes more resilient and healthier, your subsequent skincare routine is more effective and the benefits of your skincare products are intensified. It reduces skin thickening and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy microbial balance. Its gentle texture is also suitable for very sensitive, irritated and inflamed skin. An enzymatic peel offers the gentlest method of exfoliation; it does not damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging the surface. If your skin can also tolerate mechanical exfoliation, I would recommend the Deep Exfoliant, which is better at dealing with clogged pores. It combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse pores and remove built-up sebum and dead skin cells. They improve hydration and firmness. The exfoliant evens out pigmentation, brightens the skin and creates a more even tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove hardened and dead skin without causing damage. They massage the skin and gently stimulate circulation while cleansing it. A carefully blended mix of essential oils refreshes and purifies. Exfoliation is a beauty treatment that helps restore radiance and vitality to the skin. After a certain time, the skin renews itself. It creates new cells that move through the layers of the skin to the surface, where they harden. Dead, hardened and old cells dull the appearance of the skin, making it look tired, grey and lifeless. An exfoliant brings the skin back to life in “just a minute”. It also boosts circulation and improves its condition and colour. The exfoliant cleanses and opens the pores. That is why it is a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients can reach the deeper layers more quickly, nourishing the skin thoroughly. I recommend using it twice a week.

After exfoliating, I recommend the SOOTHING AND NOURISHING MASK – MICRO-BIO COMPLEX. This gentle cream mask nourishes and soothes irritated skin. It contains a complex of nourishing and microbiotic cultures to restore the skin's microflora. It improves the skin's immunity, supports regeneration, reduces redness and helps soothe sensitivity. It maintains the skin's necessary moisture levels and stimulates skin metabolism. After use, the skin feels soft and soothed. It contains no irritating ingredients or essential oils. The unique complex of micro-biotic cultures balances the skin microbiome, helping to address a wide range of skin concerns. The skin microbiome consists of trillions of non-pathogenic and symbiotic microbes – bacteria, yeasts and parasites – that live on human skin. Maintaining their balance protects the skin from harmful influences, reduces the potential for allergies and improves immunity. The mask acts as a catalyst for microbiome renewal, allowing beneficial bacteria to thrive and thereby improving skin health.

Cleansing is essential to skincare; it is important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Gentle cleansing removes dry, flaky patches and helps to remove blackheads. It is best to cleanse the skin without soap or alcohol to avoid excessive dryness, which can instead encourage the skin to produce more sebum. Clean skin is able to absorb all the wonderful nutrients in the creams you apply afterwards. I do not recommend cleansing your skin with micellar water or a product containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which belong to the saponin group of substances and are found, for example, in cleaning products. Clean skin is able to absorb all the wonderful nutrients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It is an excellent hypoallergenic toner with cleansing and toning properties, suitable for all skin types. It maintains the skin's pH, stimulates regenerative processes and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nuts Facial Cleansing Gel. It is a light, caring gel. It cleanses the skin effectively yet gently, while also providing intensive care and hydration. It deeply cleanses the skin of impurities and sebum without drying it out. Apply it to dry skin with dry hands. The third step is rose water, which hydrates and tones.

For areas of redness, I recommend our much-loved new product from the PLUS range – ROSACEA. This gentle, caring yet effective product is designed to soothe reactive, hypersensitive skin immediately and over the long term. It helps calm inflammatory processes, reduces redness and soothes skin affected by rosacea, couperose and extreme sensitivity. Thanks to its fermented probiotic culture, which supports the growth of beneficial bacteria, it helps speed up microbiome renewal.

As for creams, I recommend applying a little Collagen Hydrating Serum to cleansed skin morning and evening. It provides an extra dose of hydration and is also a great ally in combating skin inflammation and therefore acne. Once we have established the right cleansing routine and deep-acting care, your skin will be able to absorb all the nutrients in the creams you apply. For summer, you could try the LIGHT HYDRATING CREAM. This light cream has a delicate texture and a pleasant citrus-floral scent. It is quickly absorbed, leaving the skin velvety and feeling hydrated from the very first application. Its main ingredient is precious rose water, alongside light, non-greasy oils. It is enriched with natural vitamin E and provitamin B5 to maintain long-lasting skin hydration. The Light Hydrating Cream is suitable for every skin type. We would be very happy to send you a sample of the Rosehip Cream, the Hydrating Cream with Marula and Ceramide Complex, and the Cream with Lipids and Vitamin F, too. These creams are highly nourishing, ideal for dry, sensitive skin and contain no irritating ingredients. I believe your mum will like them and find them helpful, and that you will choose one of them.

This skincare routine should help. Regular exfoliation removes the top layer of dead skin cells, allowing the creams to penetrate deeper into the skin. I also strongly recommend keeping well hydrated by drinking plain water.
If you wish, you can place an order for anything that has caught your eye and please write everything else I recommended to you in the order notes. We will gladly include it in your parcel as samples, so you can try out what suits your skin best. Alternatively, you can simply send me your address and we can post the samples to you :-)
If you have any questions, please get in touch. I’m here for you.
Have a lovely day
Kind regards
Daniela DULCIA natural
poradna@dulcia.sk

A very lovely good day to you, dear Paťka,

Thank you so much for your message; we really appreciate it. If you don’t mind, I’ll give you some comprehensive advice, step by step, for healthy skin :-) From what you describe, it sounds as though your skin is dehydrated and may also need proper, gentle and careful cleansing... because the outer layer of dead skin is thickened, nourishing ingredients have difficulty penetrating it. Cleansing is essential to skincare, and it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural skin cleansing removes dry, flaky areas and can help remove blackheads. It’s best to cleanse your skin without soap or alcohol, to avoid drying it out too much, as this can actually encourage the skin to produce more sebum. Once cleansed, your skin can take in all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or a product containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which are substances from the saponin group also found, for example, in cleaning products. Once cleansed, your skin can take in all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic facial lotion with cleansing and toning benefits for all skin types. It maintains the skin’s pH, stimulates regeneration and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nuts Facial Cleansing Gel. It’s a light, caring gel. It cleanses the skin effectively but gently, while also providing intense care and hydration. It cleans the skin deep down, removing impurities and sebum without drying it out. Apply it to dry skin with dry hands. And as the third step, rose water, which hydrates and tones.

Once we establish a deep-cleansing routine, the skin will be rid of the thickened outer layer, made up of dead skin cells, sebum and impurities, which is precisely what prevents creams from penetrating deeper into the skin. The skin can then appear dry, sensitive and dull. Once you apply creams to freshly cleansed skin, they’ll be able to sink into the deeper layers, allowing the active ingredients to work where they’re needed.
I therefore recommend the following more comprehensive skincare routine: GENTLE ENZYMATIC PEEL. Enzymes dissolve the bonds between dead cells, removing them gently and very effectively. New cells come to the surface, giving the skin a beautiful, radiant appearance. With regular use, skin becomes more resilient and healthier, and subsequent skincare is more effective, with the benefits of care products enhanced. It reduces skin thickening and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy skin microbiome. Its gentle texture is also suitable for very sensitive, irritated and inflamed skin. Enzymatic peeling is the gentlest method of exfoliation; it does not damage or irritate the skin. It gently cares for sensitive and acne-prone skin without causing surface damage. Peeling is a cosmetic treatment designed to restore the skin’s radiance and vitality. Skin renews itself over time. It creates new cells that move through the layers of the skin to the surface, where they become keratinised. Dead, keratinised and old cells spoil the skin’s appearance, leaving it tired, grey and dull. A peel brings the skin back to life in “just a minute”. It also boosts circulation and improves its condition and colour. The peel cleans and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. The active ingredients can reach the deeper layers more quickly and nourish the skin thoroughly. I recommend using it twice a week.
After using the peel, apply the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It helps minimise inflammation, draws out surface toxins and impurities, regenerates the skin and speeds up the healing of acne. It softens the skin and improves its overall appearance. It’s gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess sebum lodged in the pores. You can use this mask after peeling, so 2–3 times a week as well. Face masks have an intensely nourishing as well as cleansing effect. They deep-clean pores, replenish essential moisture and reduce the appearance of fine lines. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead skin layer. They cause the cells in the horny layer to swell and smooth out unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and soothe inflammation, reduce the formation of wrinkles and have a relaxing effect. With the right gentle cleansing and deep-care routine, we’ll gently and carefully remove the upper layer of skin, which is thickened and made up of dead skin cells and sebum.

This will form the foundation on which we can build the rest of your skincare routine. To start with, I’d keep things very simple when it comes to creams: after cleansing, you can apply a little Collagen Hydrating Serum morning and evening. It provides an extra dose of hydration and is also a great help in soothing inflammation in the skin, and therefore acne too. A LIGHTWEIGHT MOISTURISER would be ideal afterwards. This light cream has a delicate texture and a pleasant citrus-floral scent. It absorbs quickly, leaving skin velvety and feeling hydrated from the very first touch. Its main ingredient is precious rose water, alongside lightweight, non-greasy oils, and it’s enriched with natural vitamin E and provitamin B5 to help keep skin hydrated for longer. The Lightweight Moisturiser is suitable for every skin type.

For localised acne, our favourite Zinc Ointment should help. Zinc is antibacterial, helps prevent the spread of bacteria, soothes inflammation and pus, and is also great for eczema patches. It soothes irritated skin and speeds up regeneration, leaving a delicate protective film. You can apply it to specific areas in the morning, for example, under make-up, or locally at night. Alternatively, use it once a week as an overnight mask for your whole face.
For eczema patches, itchy and irritated skin, I recommend PLUS – ROSACEA AND SOOTHING. This gentle, caring yet effective product is designed to soothe reactive, hypersensitive skin both immediately and over the long term. It helps calm inflammation, reduce redness and soothe skin affected by rosacea, couperose and extreme sensitivity. Thanks to its fermented probiotic culture, which supports the growth of good bacteria, it helps speed up the restoration of the microbiome.

If you don’t mind, I’d also like to share a few tips that can help with problem skin. It’s a good idea to change your pillowcase often. Hair fragments, dead skin cells, sebum and impurities collect on it, making it an ideal breeding ground for bacteria. A silk pillowcase is great (it has antibacterial properties), but a regular cotton one works well too. I recommend changing it twice a week. It’s also a good idea to have a separate small towel for your face. Don’t rub your face with it; just gently pat it against your skin to dry it. It’s best to change this often too. Wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, or iron them as well.
Please also take a look at the make-up you usually use. We recommend avoiding conventional make-up containing mineral oils, silicones and so on, as these clog pores and prevent the skin from getting rid of built-up sebum, which can also contribute to inflammation and acne. Our website also offers a range of colour cosmetics and make-up by Couleur Caramel, a professional, high-quality and original collection of colour cosmetics that combines pure natural ingredients with modern technologies.
Drinking plenty of water regularly can also make a big difference. We recommend keeping a bottle of fresh water close at hand and staying hydrated. This helps the body get rid of harmful substances. Peppermint tea is also great, for example (but not in large quantities or over a long period); it helps balance hormones and can therefore help with problem skin too.
As for deep, painful lumps under the skin, I’d try steaming or warming the skin to gradually help them release. Since they’re deep under the skin, we can’t remove them with a peel, but we can help bring them to the surface, where we’ll be better able to deal with them. Lymphatic drainage massage on the face can also be helpful.
The season for fresh fruit and vegetables is coming, and these can certainly help with problem skin too. It may also be worth looking at your diet, or at a particular food ingredient that could be causing this type of acne as a sign of an allergy or intolerance.

For body care, I recommend the BODY SCRUB WITH MAGNESIUM SALT. This luxurious body scrub removes dead skin cells and smooths the skin, leaving it soft, radiant and beautifully scented. Nourishing oils and magnesium have a powerful relaxing effect and activate the body’s healing mechanisms. The scrub rejuvenates, hydrates and detoxifies. It restores the skin’s elasticity and its natural functions. Use it during a bath (you can always add a few drops of oil to the bath, even olive oil from your kitchen. An oat bath is great too – I recommend trying it on a small patch of skin first. I used it when my son had very dry skin as a baby. Put a bag or even a sock filled with a handful of oats, tied up, into a bath of warm water. Squeeze the bag in the water. The bath will leave your skin beautifully hydrated and soft.) After bathing, I definitely recommend the SOOTHING BALM FOR ATOPIC SKIN. This soothing, restorative and protective cream balm is designed for dry to atopic skin. It restores lost moisture to the skin and penetrates deep into it, helping to rebuild the inner cell layers. The balm is a source of unsaturated fatty acids, which influence the skin’s functions. A lack of these can cause problems with the skin barrier, dry and atopic skin, psoriasis and various skin inflammations.

Your skin really needs to be cleansed thoroughly and exfoliated regularly, and you should use our mud mask to cleanse and minimise pores. It may be a bit of a long journey, but it’s the best investment in yourself, and we believe that together we can help you achieve the skin you want. Please try the complete routine I’ve recommended, and I’m sure your skin will improve :-)

If you wish, you can place an order for anything that has caught your interest, and please write in the notes anything else I’ve recommended. We’ll lovingly include samples in your parcel so you can try them and see what works best for your skin.
I look forward to hearing from you. If you have any questions, please write to me. I’m here for you.
Have a lovely day
Kind regards
Daniela DULCIA natural poradna@dulcia.sk

Good morning, dear Monika,

Thank you so much for your question, kind words and for placing your trust in us. If you don’t mind, I’ll offer some advice again, covering everything step by step :-)

The Exclusive collection will be best for your mum. It is a collection that restores radiance, firmness and elasticity to mature skin. Step by step, it combines different ways of revitalising and rejuvenating the skin, restoring every layer. It provides a protective barrier for the skin, improves its tone and plumpness, and reduces inflammation that causes skin damage. It shapes the contours and helps firm loose, sagging skin. Thanks to its active ingredients, the products help soften and even out pigmentation.

I’d also like to emphasise the importance of cleansing the skin correctly, gently and carefully. Cleansing is essential to skincare; it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky areas and helps remove blackheads. It’s best to cleanse without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, the skin can absorb all the wonderful nourishing ingredients in the creams we apply afterwards. I recommend first removing make-up with the Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic toner with cleansing and toning effects for all skin types. It maintains the skin’s pH, stimulates regeneration and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nuts Facial Cleansing Gel. It’s a light, caring gel. It cleanses the skin effectively but gently, while also providing intensive care and hydration. It deeply cleanses away impurities and oil without drying the skin. Apply it to dry skin with dry hands. The third step is Rose Water, which hydrates and tones.

We also consider regular exfoliation a very important step for this skin type. When you exfoliate properly and thoroughly, the skin is cleansed, allowing all the beneficial ingredients in your creams to penetrate more effectively and help the skin become beautifully hydrated.
So, for a more comprehensive routine, I recommend the following: DOUBLE-ACTION DEEP EXFOLIATOR - combines the mechanical and chemical effects of exfoliation. Its active ingredients deeply cleanse the pores, removing excess oil and dead skin cells. They improve hydration and firmness. The exfoliator evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead outer layer of skin without damaging it. They massage the skin and gently stimulate circulation while cleansing. A carefully balanced blend of essential oils refreshes and purifies. You can use it 2–3 times a week. Please let me know if you have active, inflamed acne, as you’ll need a gentler exfoliator. Exfoliation is a cosmetic treatment designed to restore radiance and vitality to the skin. After a certain time, the skin renews itself. It creates new cells that move through the layers of the skin to the surface, where they form a hardened layer. Dead, hardened and old cells make the skin look tired, grey and dull. An exfoliator brings the skin back to life in just “a minute”. It also stimulates circulation and improves the skin’s condition and colour. Exfoliation cleanses and opens the pores. That’s why, after using it, it’s a good idea to apply a face mask or your favourite Dulcia natural product. The active ingredients can reach the deeper layers more quickly and nourish the skin thoroughly.

After exfoliating, use the REJUVENATING MASK WITH GLYCOLIC AND HYALURONIC ACID - an intensive, highly effective mask that’s ideal for revitalising, firming and restoring the skin. It minimises and softens wrinkles, visibly regenerating the skin. Daisy extract helps even out the skin tone. Glycolic and hyaluronic acids give the skin elasticity and a plump, hydrated appearance. Glycolic acid removes dead skin cells and repairs the skin in depth. It works like a funnel, allowing active ingredients to be transported quickly into the deepest layers. It significantly helps hyaluronic acid bind to skin cells, working to fill the spaces between them and hydrate the skin. You can alternate between these masks and see which combination works best for your skin. Face masks have intensive nourishing as well as cleansing properties. They deeply cleanse pores, replenish moisture and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the outer layer to swell and smooth uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and calm inflammation. They reduce the appearance of wrinkles and have a relaxing effect. Before using the mask, we recommend a patch test – try a little on the skin near your ear, just below your temple. Watch for a reaction; a slight tingling is fine, the fruit acids are working :-) However, if you experience stronger burning or itching, please use the mask on a different day from your exfoliator; that should be fine.

The HYDRATING MASK - ECTOIN AND COENZYME Q10 may also be helpful. This creamy hydrating mask provides intensive hydration and restores the skin’s elasticity. It leaves skin feeling soft and smooth, replenishes moisture and has a pleasant fragrance. The skin feels softer, plumper and firmer to the touch. The mask supports skin cell regeneration and reduces fine lines and wrinkles. It helps soothe skin stressed by external factors, protecting its health and beauty.
We can send you the masks as samples, or, if you’d like to take advantage of our current offer, we’ll include a 30 ml size of the Rejuvenating Mask with the purchase of one or more products that help prevent or soften wrinkles. The offer applies to orders containing at least one anti-wrinkle product placed by 30/04/2021 (Hyaluronic Acid and Q10 Anti-Wrinkle Cream, Anti-Wrinkle Serum – Firming, Dulcia Plus – Anti-Wrinkle, Eye Serum with 3x Hyaluronic Acid.)

I can think of 3 products that are great for tackling wrinkles. We’d be very happy to send you samples to try, so you can choose whichever suits you best:️
- EYE SERUM - 3X HYALURONIC ACID. This highly intensive eye serum with a lifting effect contains a triple hyaluronic acid complex. It works in all layers of the skin, reducing the depth of wrinkles, firming the skin, strengthening delicate skin and creating a protective barrier around the eyes. This skin-perfecting serum is designed to tackle drooping eyelids, fine lines and wrinkles.
- ANTI-WRINKLE SERUM - FIRMING. This intensive rejuvenating serum helps oxygenate the skin, strengthens it and improves its overall firmness. It contains a highly concentrated dose of an epidermal substance that acts as a natural filling ingredient. It stimulates cell division and improves skin cohesion, reducing the depth of wrinkles. It creates a lifting effect and firms the contours of the face. The serum replenishes the skin’s water reserves, leaving it soft and youthful.
- PLUS - ANTI-WRINKLE. Just a few drops of this highly concentrated rejuvenating product stimulate the production of your own collagen and increase hyaluronic acid levels. The combination of glycolic acid, precious peptides and a natural alternative to retinol greatly improves the skin’s texture, softens lines and wrinkles and firms sagging skin. It gives the skin a beautifully even tone.

For pigmentation, our new PLUS range product ANTI-PIGMENTATION is excellent, very popular and exceptionally effective. This highly concentrated special treatment reduces excess pigmentation by regulating the production of melanin (skin pigment), which is controlled by the enzyme tyrosinase. It energises the cells, stimulates circulation and inhibits the activity of tyrosinase, giving the skin a healthy, even tone. It contains AHA acids and a natural alternative to retinol.

We’ve covered cleansing, in-depth care and creams with serums. For extra care, I’d also recommend our exciting new products: face essences. The powerful Vitamin C Daily Facial Essence is rich in antioxidants that visibly firm and brighten the skin and significantly improve signs of photoageing. The formula is based on a powerful antioxidant complex and the exceptionally rare ingredient raykami. The daily essence firms the skin and brightens its appearance, minimises visible signs of photoageing and protects the skin from pollution and other environmental stressors. Apply it to cleansed skin every morning, then follow with serum and moisturiser. The Night Facial Essence has a wonderful renewing effect. It’s an elegant and pleasant addition to your skincare routine. It enhances and speeds up the effects of nourishing ingredients. It is made from small molecules that penetrate the skin easily and deeply. It contains low molecular weight hyaluronic acid, which penetrates into the deeper layers. The glycolic acid it contains creates an effective “funnel” for the hyaluronic acid – both acids work at cellular level. You can see their effects after just a few uses. Apply this to cleansed skin and don’t put anything else on top; leave it on overnight and use it 2–3 times a week :-)

We hope our creams bring you joy and the results you’re looking for :-)
If you’d like, we can send you samples by post to your address. Alternatively, if anything has caught your eye, you can place an order and write everything I’ve recommended in the order notes. We’ll lovingly add it to your parcel and send it by courier straight to your door.
If you have any questions, please get in touch. I’m here for you. Have a lovely day :-)
Kind regards,
Daniela Dulcia natural

A very lovely good day to you, dear Katka,

Thank you for your question and for placing your trust in us; we really appreciate it. I’m not sure whether you use any of our specific products, but I’ll try to recommend the best options for your skin based on the problem you describe.

To start, I recommend a thorough summary of facial cleansing, which needs to be gentle and kind to your skin. Cleansing is essential to your skincare routine, and it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and can help remove blackheads. It’s best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, your skin is ready to absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or a product containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which are substances from the saponin group, found, for example, in cleaning products. Once cleansed, your skin is ready to absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic facial lotion with cleansing and toning effects for all skin types. It maintains the skin’s pH, stimulates regenerative processes and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nuts facial cleansing gel. It’s a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It cleanses the skin deep down, removing impurities and oil without drying it out. Apply it to dry skin with dry hands. The third step is rose water, which hydrates and tones.

I also very, very much recommend deep-cleansing care. From what you describe, the upper layer of skin, made up of dead cells, oil and impurities, is getting into your pores and causing inflammation. It’s really important to establish a skincare routine that regularly removes this layer and restores the skin’s natural microbiome. I recommend the following care twice a week in the evening:

GENTLE ENZYMATIC PEEL. Enzymes dissolve the bonds between dead skin cells, removing them gently and extremely effectively. New cells come to the surface, leaving your skin with a beautiful, radiant appearance. With regular use, skin becomes more resilient and healthier, subsequent skincare is more effective and the effects of care products are more intensive. It reduces skin thickening and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy microbiome. Its gentle texture is also suitable for very sensitive, irritated and inflamed skin. An enzymatic peel offers the gentlest method of exfoliation; it does not damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging the surface. I recommend using it 2–3 times a week. Peeling is a cosmetic treatment designed to restore your skin’s radiance and vitality. After a while, the skin renews itself. It creates new cells that move through the layers of skin to the surface, where they become keratinised. Dead, keratinised and old cells detract from the appearance of the skin, leaving it tired, grey and dull. A peel brings your skin back to life in “a minute”. It also boosts circulation and improves its condition and colour. A peel cleans and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. The active ingredients penetrate more quickly into the deeper layers, allowing them to nourish the skin thoroughly.
After using the peel, apply the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and reduces pores. It minimises inflammation, draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It’s gentle enough for sensitive skin, too. It helps normalise acne and absorb excess oil trapped in the pores. You can use this mask after peeling, so 2–3 times a week as well. Face masks have intensive nourishing as well as cleansing properties. They deep-clean pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause cells in the horny layer to swell and smooth out unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect. If we establish a gentle, thorough cleansing routine as well as deep-cleansing care, we can gently remove the upper layer of skin, which is keratinised and made up of dead skin cells and oil.

For creams, I’d try several options – we’ll send you samples and you can see which one suits your skin best. For oily, problem skin prone to acne, the ideal option is the facial cream with fruit and Q10 – Cleansing Complex. This cream is the most effective for acne and mattifying the skin. It has very strong cleansing properties, anti-inflammatory effects and targets the bacteria that cause acne. You can also apply a small amount of collagen hydrating serum under the cream first. This serum helps reduce inflammation in the skin as well as providing hydration. I’d also send a sample of the Light Moisturising Cream, which is ideal for more sensitive skin, too. The cream is quickly absorbed into the skin, leaving it velvety and feeling hydrated from the very first application. Its main ingredient is precious rose water, along with light, non-greasy oils, and it is enriched with natural vitamin E and provitamin B5 to maintain long-lasting skin hydration. The Light Moisturising Cream is suitable for all skin types. It can deeply hydrate and smooth dry skin, and thanks to its excellent absorption and ability to regulate sebum, it is also suitable for oily skin. It doesn’t leave a greasy film on the skin and penetrates well into the deeper layers. Thanks to its anti-inflammatory ingredients, the cream also benefits acne-prone, sensitive and irritated skin.

As a first aid treatment for localised acne, our new product from the Dulcia Plus range is the best choice – PLUS – ANTI-ACNE. This concentrated product reduces acne, cleanses and tightens pores, while soothing the skin and balancing its microbiome. Thanks to a combination of AHA acids, niacin and anisic acid, it removes the keratinised layer of skin, helping to release oil from the pores. It targets acne-causing bacteria and reduces existing inflammation. The combination of azelaic acid and zinc works against hormonal acne. Our much-loved Zinc Ointment should also help. Zinc is antibacterial, fights the spread of bacteria, suppresses inflammation and pus, soothes irritated skin and speeds up regeneration, leaving a delicate protective film. You can apply it locally in the morning under make-up, for example, or locally overnight. Alternatively, use it once a week as an overnight mask over the whole face.

If you don’t mind, I’ll also mention a few tips that can help with problem skin. It’s a good idea to change your pillowcase frequently. Hair fragments, dead skin cells, oil and impurities collect on it, making it a perfect breeding ground for bacteria. Silk pillowcases are great (they have antibacterial properties), but ordinary cotton works well too. I recommend changing it twice a week.
It’s also a good idea to have a separate little towel for your face. Don’t rub your face with it; just gently press it against your skin to dry it. It’s best to change it often, too.
It’s a good idea to wash your pillowcase and towel at a higher temperature – at least 60 degrees – to remove bacteria, and you could also iron them.
Please also check the make-up you usually use. We recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of built-up oil, which can also contribute to inflammation and acne. Our website also offers the Couleur Caramel make-up and decorative cosmetics range, a professional, high-quality and original collection of decorative cosmetics that combines pure natural ingredients with modern technology.
Drinking enough water regularly will also make a big difference. We recommend always keeping a bottle of fresh water close by and staying hydrated. This helps the body get rid of harmful substances. Peppermint tea is also great (but not in large quantities or over a long period); it helps balance hormones and can therefore also help with problem skin.

If you can, please try to send me a photo of your shoulders so I can advise you better on whether we should use a gentler peel or a regular body scrub.

It’s really important to cleanse your skin thoroughly and exfoliate regularly, and to use our mud mask to cleanse and minimise pores. It may be a longer process, but it’s the best investment in yourself, and we believe that together we can help your skin look the way you want it to. Please try the complete routine I’ve recommended, and I’m sure your skin will improve :-)
If you’d like, you can place an order for anything that has caught your eye and simply note everything else I’ve recommended in the order notes. We’ll lovingly add samples to your parcel so you can try them and see what suits your skin best. If you don’t want to place an order, we can at least send you some samples to try for now, so you can find out what your skin likes and responds well to. I’ll look forward to hearing from you.
If you have any questions, please get in touch. I’m here for you.

Have a lovely day
Kind regards
Daniela
DULCIA natural
poradna@dulcia.sk

A very lovely good day to you, dear Mirka,

Thank you so much for your question and for placing your trust in us; we truly appreciate it.

This type of skin needs a more comprehensive routine. From what you describe, your skin seems dehydrated, and it looks as though it will also need proper, gentle cleansing. If you don’t mind, I’ll guide you step by step towards healthier skin. Cleansing is essential to your skincare routine, and it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Gentle cleansing removes dry, flaky patches and can help remove blackheads. It’s best to cleanse your skin without soap or alcohol to avoid over-drying it, which can actually encourage the skin to produce more oil. Once cleansed, your skin can take in all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants – substances from the saponin group, found, for example, in cleaning products. Once cleansed, your skin can take in all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic facial cleanser with cleansing and toning properties, suitable for all skin types. It helps maintain the skin’s pH, stimulates regenerative processes and has anti-inflammatory effects. Then gently wash and massage your face with the Soap Nuts facial cleansing gel. It’s a light, caring gel. It cleanses the skin effectively yet gently, while also providing intensive care and hydration. It cleans deep into the skin to remove impurities and excess oil without drying it out. Apply it to dry skin with dry hands. As a third step, use rose water, which hydrates and tones.

For your moisturiser, I recommend applying a little Collagen Hydrating Serum to cleansed skin morning and evening. It provides an extra dose of hydration and is also a great help in calming inflammation in the skin and therefore acne. Once we’ve established the right cleansing routine and deep care, your face will be able to take in all the nourishing ingredients in the creams you apply. For summer, you could try the LIGHT HYDRATING CREAM. This light cream has a delicate texture and a pleasant citrus-floral scent. It absorbs quickly, leaving the skin velvety and feeling hydrated from the very first touch. Its key ingredient is precious rose water, alongside light, non-greasy oils. It is enriched with natural vitamin E and provitamin B5 to help maintain long-lasting skin hydration. The Light Hydrating Cream is suitable for every skin type. I believe that regular cleansing, including deep cleansing, will help the dryness go away, as your skin will be hydrated from within and able to absorb all the active ingredients in the creams you apply. We’d also be very happy to send you samples of the Rosehip Cream, the Marula Hydrating Cream with Ceramide Complex, and the cream with lipids and vitamin F. These creams are highly nourishing, ideal for dry skin and contain no irritating ingredients. I hope you’ll like them, find them helpful and choose one that suits you.

With the right, thorough exfoliation, your skin will be cleansed and all the beneficial ingredients in your creams will be able to penetrate it more effectively, helping it to become beautifully hydrated. I’m not sure whether your skin is more sensitive or reacts normally. If your skin is sensitive, I recommend the GENTLE ENZYMATIC PEEL. Its enzymes dissolve the bonds between dead skin cells, removing them gently and very effectively. New cells come to the surface, giving your skin a beautiful, radiant appearance. With regular use, skin becomes more resilient and healthier, while subsequent skincare is more effective and the benefits of your care products are more pronounced. It reduces skin thickening and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy skin microbiome. Its gentle texture is also suitable for very sensitive, irritated and inflamed skin. Enzymatic peeling offers the gentlest method of exfoliation: it does not damage or irritate the skin. It gently cares for sensitive, acne-prone skin without damaging the surface. If your skin can tolerate physical exfoliation too, I’d recommend the Deep Peeling, which is better at tackling clogged pores. It combines the physical and chemical effects of a peel. Its active ingredients cleanse pores deeply and remove accumulated oil and dead skin cells. They improve hydration and firmness. The peel evens out areas of uneven pigmentation, brightens the skin and helps even its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead surface layer of skin without causing damage. They massage the skin, gently stimulate circulation and cleanse it. A carefully balanced blend of essential oils refreshes and purifies. You can use it 2–3 times a week. Peeling is a skincare treatment designed to restore your skin’s radiance and vitality. After a certain period, the skin renews itself. It creates new cells that travel through the layers of the skin to the surface, where they become keratinised. Dead, hardened, old cells affect the appearance of the skin, leaving it tired, grey and dull. A peel brings your skin back to life in “a minute”. It also boosts circulation and improves its condition and colour. A peel cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients can reach the deeper layers more quickly and nourish the skin thoroughly. I recommend using it 2–3 times a week.
After peeling, I recommend: HYDRATING MASK – ECTOIN AND COENZYME Q10. This creamy hydrating mask provides intensive hydration and restores skin elasticity. It leaves skin feeling soft and smooth, replenishes its moisture and gives it a pleasant fragrance. Skin feels softer, plumper and firmer to the touch. The mask supports skin cell regeneration and reduces fine lines and wrinkles. It helps soothe skin exposed to external stressors and protects its health and beauty. Face masks have an intensive nourishing as well as cleansing effect. They cleanse pores deeply, replenish essential moisture and reduce the formation of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the layer of dead skin. They cause the cells in the outer layer of the skin to swell and smooth uneven areas of the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect.

For local application, Zinc Ointment is a great choice. If you’d like, we can also send you a sample of PLUS – ANTI-ACNE to try. This concentrated product reduces acne, cleanses and tightens pores, while soothing the skin and balancing its microbiome. Thanks to its combination of AHA acids, niacin and anisic acid, it removes the hardened layer of skin, helping to release oil from the pores. It works intensively against the bacteria that cause acne and reduces existing inflammation. The combination of azelaic acid and zinc works on hormonal acne.

I believe that regular cleansing, including deep cleansing, will help the dryness go away, as your skin will be hydrated from within and able to absorb all the active ingredients in the creams you apply. As a first aid treatment for dryness, I recommend our new product from the Plus – Hydration range. This concentrated product has exceptional effects, providing intensive, targeted hydration and protecting the skin from moisture loss. AHA acids ensure that the product is effectively transported into the deeper layers of the skin, while its active ingredients bind a huge amount of moisture in the skin. It works on both the external and internal processes that cause a lack of hydrating factors. To recap: we’ve established a three-step cleansing routine, and 2–3 times a week we’ll do a deep cleanse in the evening with a peel and mask. Use the Collagen serum morning and evening, followed by your cream. For extra care, apply Plus Hydration underneath your serum and cream each evening. You can apply cream over it :) 

This skincare routine will help. Regular peeling will remove the top layer of dead skin cells, allowing your creams to penetrate deeper into the skin. I’d also definitely recommend keeping up your fluid intake with plain water. Keep a bottle of water with you and stay hydrated. It may be a slightly longer journey, but it’s an investment in yourself, and that’s always worthwhile :-)
If you’d like, you can place an order for anything that caught your eye, then please write in the notes everything else I recommended, and we’ll lovingly include it in your parcel as samples so you can try out what suits your skin best :-)
If you have any questions, please get in touch. I’m here for you.
Have a lovely rest of your day

Kind regards,
Daniela
Dulcia natural
poradna@dulcia.sk

A very lovely good day to you, dear Lucka,

Thank you so much for your message; we really appreciate it. If you don't mind, I'll give you comprehensive advice, step by step, for healthy skin, so we can take a complete look at your skincare routine :-)
Cleansing is essential to skincare. It's important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to remove blackheads. It's best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I don't recommend cleansing with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which are substances from the saponin group, found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I recommend first removing your make-up with Nourishing Cleansing Emulsion. This is an excellent hypoallergenic facial lotion with a cleansing and toning effect for all skin types. It maintains the skin's pH, stimulates the skin's natural renewal processes and has anti-inflammatory properties. Then gently wash and massage your face with Soap Nut Face Cleansing Gel. It's a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It cleanses the skin deeply, removing impurities and oil without drying it out. Apply to dry skin with dry hands. And as the third step, use mint water, which hydrates and tones, has antibacterial properties and, in summer, can also be used during the day to refresh your skin (the smaller size comes in a spray bottle).

We consider regular exfoliation a very important step for this skin type. We've expanded our range with a series of peels and masks at professional salon level, containing highly effective fruit AHA acids and other great active ingredients. I recommend this one (2-3 times a week): DEEP DOUBLE-ACTION PEEL - combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse pores, removing built-up oil and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and gives it a more even tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead skin layer without damaging the skin. They massage the skin, gently stimulate circulation and cleanse it. A carefully balanced blend of essential oils refreshes and disinfects. Alternatively, we can send you samples of both peels so you can try them and see which suits you better. Exfoliation is a cosmetic treatment designed to restore your skin's radiance and vitality. The skin renews itself after a certain period of time. It creates new cells, which move through the layers of skin to the surface, where they become keratinised. Dead, hardened and old cells affect the appearance of the skin, making it look tired, grey and dull. A peel brings your skin back to life in just "a minute". It also boosts circulation and improves its condition and colour. A peel cleanses and opens the pores. That's why it's a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients can reach the deeper layers more quickly, allowing them to nourish the skin thoroughly. If your skin is more sensitive, you can dilute the peel with Soap Nut Gel, for example in a 1:1 ratio, or with the cleansing emulsion or Soap Nut Gel, and then gently exfoliate your face.
After using the peel, apply the PORE-TIGHTENING MASK - CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It minimises inflammation, draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It's gentle enough for sensitive skin, too. It helps normalise acne and absorb excess oil trapped in the pores. You can use this mask after exfoliating, so 2-3 times a week as well. Face masks have intensive nourishing and cleansing properties. They deeply cleanse pores, replenish essential moisture and reduce the formation of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead surface layer of skin. They cause the cells in the horny layer to swell and smooth out unevenness on the skin's surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect. If we establish a gentle, effective cleansing routine and deep care, we can gently remove the upper layer of the skin, which is hardened and made up of dead skin cells and oil.
If you'd like, you can add the REJUVENATING MASK WITH GLYCOLIC AND HYALURONIC ACID to your skincare routine. This intensive, highly effective mask is ideal for energising, firming and renewing the skin. It minimises and softens wrinkles and visibly regenerates the skin. Daisy extract helps even out the skin tone. Glycolic and hyaluronic acids give the skin elasticity and a plump, hydrated appearance. Glycolic acid removes dead cells and deeply repairs the skin. It works like a funnel, allowing active ingredients to be transported quickly into the deepest layers. It helps hyaluronic acid bind to skin cells, so it can fill the spaces between cells and hydrate the skin. This mask is lovely, beautifully scented and packed with active ingredients and AHA acids from tropical fruit, with results visible almost immediately :-) Before using this mask, we recommend a patch test – try a little on the skin near your ear, below your temple. Watch for a reaction; mild tingling or even redness is fine, as this is a home chemical peel (although it's still based on the highest-quality BIO natural ingredients). You can use this mask after exfoliating as a rejuvenating treatment, for example once every 10 days. On other days, you can use the Pore-Tightening Mask after exfoliating, and treat yourself to this refreshing treatment 3 times a month :-)

For your first wrinkles, I can think of 3 products that we'd be very happy to send you as samples to try, so you can choose what suits you best:️
- EYE SERUM - 3X HYALURONIC ACID. This highly intensive eye serum with a lifting effect contains a triple hyaluronic acid complex. It works in all layers of the skin, reducing the depth of wrinkles, firming the skin, strengthening delicate skin and creating a protective barrier around the eyes. This skin-perfecting serum is designed to combat sagging eyelids, fine lines and wrinkles.
- ANTI-WRINKLE SERUM - FIRMING. This intensive rejuvenating serum helps oxygenate the skin, strengthening and firming it overall. It contains a highly concentrated dose of an epidermal substance that acts as a natural filling ingredient. It stimulates cell division and improves skin cohesion, reducing the depth of wrinkles. It creates a lifting effect and firms facial contours. The serum replenishes the skin's water reserves, leaving it soft and youthful.
- PLUS - ANTI-WRINKLE. A highly concentrated rejuvenating product that stimulates your own collagen production and increases hyaluronic acid levels in just a few drops. The combination of glycolic acid, precious peptides and a natural alternative to retinol wonderfully improves skin texture, softens lines and wrinkles and firms sagging skin. It gives the skin a beautifully even tone.

Our latest product in the Dulcia Plus range, PLUS - ANTI-ACNE, is excellent as a first aid treatment for localised acne. This concentrated product reduces acne, cleanses and tightens pores, while soothing the skin and balancing its microbiome. Thanks to its combination of AHA acids, niacin and anisic acid, it removes the hardened part of the skin, helping to release oil from the pores. It works intensively against acne-causing bacteria and reduces existing inflammation. For hormonal acne, the combination of azelaic acid and zinc is effective. Our popular Zinc Ointment should also help. Zinc is antibacterial, fights the spread of bacteria, suppresses inflammation and pus formation. It soothes irritated skin and speeds up the regeneration process, leaving a fine protective film. You can apply it locally in the morning under make-up, or locally at night. Alternatively, use it once a week as an overnight mask.

As for creams, the ALOE VERA AND SILK FACE CREAM would be ideal. This moisturising face cream is based on precious aloe vera and has a light, fluffy texture. Aloe vera in the cream has a mild anaesthetic effect. Its rich formula stimulates circulation in the skin, right down to its deepest layers. The natural ingredients stimulate skin cells, increasing blood flow and helping to keep the skin healthy. The cream is also suitable for problem and acne-prone skin. The combination of aloe vera and macadamia oil protects against bacterial damage to the skin and helps maintain a healthy-looking complexion. Precious sweet almond oil revitalises the skin, supports deep hydration and skin vitality, and helps prevent wrinkles. Silk is refined to look at and soft and pliable to the touch. Silk proteins wonderfully moisturise the skin, giving it captivating softness and freshness. Silk proteins are similar to the proteins found in human skin. They strengthen the skin's protective barrier and penetrate into the deeper layers of the skin. They work like tiny sponges, optimally regulating the skin's water reserves and binding moisture. They contain fibrin, which has an anti-ageing effect – smoothing fine wrinkles and evening out the skin's surface, leaving it looking more supple and vibrant. Another benefit is the natural protection against sunlight provided by the macadamia oil. Lemon extract helps activate the skin's defence mechanisms and oxygenate it, while gently scenting and softening the skin.
You can complement it with the LIGHT MOISTURISING CREAM. This light cream has a delicate texture and a pleasant citrus-floral scent. It absorbs quickly into the skin, leaving it velvety and instantly hydrated to the touch. Its main ingredient is precious rose water, along with light, non-greasy oils. It's enriched with natural vitamin E and provitamin B5 to maintain long-lasting skin hydration. The Light Moisturising Cream is suitable for all skin types.
Our popular COLLAGEN HYDRATING SERUM is great for applying to cleansed skin (under your cream). Its fresh, light texture supports skin hydration and gives it a fresh, youthful appearance. Collagen effectively and visibly nourishes the skin, leaving it smoother and more supple. This gentle serum revitalises and quenches thirsty skin. It gives the skin an extra boost of hydration and retains moisture, helping to keep it supple and youthful-looking. The Hydrating Serum is an excellent moisturiser throughout the day; it regulates oil production in the skin and softens pores. It absorbs quickly, brightens the skin and gives it the energy and freshness it needs. It's suitable for all skin types and all ages. Combined with a suitable cream, it's an effective weapon in the fight against wrinkles. It's also particularly suitable for oily and combination skin, as well as problem skin with acne, as it provides much-needed hydration, helps reduce inflammation in the skin and soothes irritation.
If you'd like to help prevent wrinkles, or perhaps later on, you can add the ANTI-WRINKLE CREAM WITH HYALURONIC ACID AND Q10 to your skincare routine. This luxurious cream contains valuable ingredients to combat wrinkles and skin ageing. Avocado oil, rich in oleic acid, vitamin E and phytosterols, helps repair damaged and tired skin. Carrot tissue oil, high in beta-carotene, and rosehip oil, rich in antioxidants, absorb easily into the deeper layers of the skin, where they nourish and purify it. I recommend using this cream at night.

We've got your cleansing, deep care and creams with serums covered. For extra care, I'd also recommend our hot new products: face essences. The potent Daily Face Essence with Vitamin C is rich in antioxidants that visibly firm and brighten the skin and significantly improve signs of photoageing. Its formula is based on a powerful antioxidant complex and the exceptionally precious ingredient raykami. The Daily Essence firms the skin and brightens its appearance, minimises visible signs of photoageing and protects the skin from pollution and other environmental stressors. Apply it to cleansed skin every morning, then apply serum and cream.
The Night Face Essence has a wonderful renewing effect. It's an elegant and pleasant addition to your skincare routine. It enhances and speeds up the effect of nourishing ingredients. It's made from small molecules that penetrate the skin easily and deeply. It contains low molecular weight hyaluronic acid, which penetrates into the deeper layers. The glycolic acid present creates an effective "funnel" for the hyaluronic acid – both acids work at cellular level. Their effects are visible after just a few uses. Apply this to cleansed skin and don't apply anything else on top. Leave it on overnight and use it 2-3 times a week :-) This product contains 5% glycolic acid, which is enough to deliver its beneficial effects. It doesn't cause irritation and is also suitable for sensitive skin. It has exfoliating properties. It helps soothe the skin and calm irritation, allowing it to tolerate other exfoliating products with a higher concentration of active ingredients later on. It's also excellent for skin with active acne that is too sensitive to tolerate other exfoliants. It helps soothe the skin and calm irritation, allowing it to tolerate other exfoliating products with a higher concentration of active ingredients later on.

Please also check the make-up you usually use (if any). I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of built-up oil, which can also contribute to inflammation and acne. Our website also offers a range of make-up and cosmetics from Couleur Caramel, a professional, high-quality and original collection of colour cosmetics that combines pure natural ingredients with modern technologies. Drinking enough water regularly can also make a big difference. I recommend keeping a bottle of fresh water close by and staying hydrated. This helps the body get rid of harmful substances.
It's really important to cleanse your skin thoroughly and exfoliate regularly, and to use our mud mask to cleanse and minimise pores. When we establish a deep-cleansing routine, the skin sheds its hardened upper layer, which consists of dead skin cells, oil and impurities, and is precisely what prevents creams from penetrating deeper into the skin. Creams applied to skin that's been cleansed in this way will then be able to sink nicely into the deeper layers, allowing the active ingredients to work where they should. Your skin will gradually improve. I'd be very happy if you let me know how the creams work for you, and then we can choose something else that your skin needs specifically at that time.
I also recommend regular visits to a beautician, who can help with this type of acne using deep cleansing. I'm sure that together we can help your skin look the way you'd like it to :-)

I look forward to hearing from you. If you'd like, you can place an order for anything that caught your eye and write everything else I've recommended in the order notes. We'll lovingly add it all to your parcel as samples :-)
If you have any questions, please write to me. I'm here for you.
Have a lovely day.
Kind regards,
Daniela DULCIA natural
poradna@dulcia.sk

A very lovely good day to you, dear Zuzka,

Thank you very much for your question and for placing your trust in us; we really appreciate it. This type of skin needs more comprehensive care. From what you describe, your skin seems dehydrated, and it also looks as though it will need proper, gentle cleansing... nourishing ingredients struggle to penetrate the hardened outer layer of skin. With proper, thorough exfoliation, the skin is cleansed, and all the goodness from your creams can then penetrate it more effectively, allowing it to become nicely hydrated. I’m not sure whether your skin is more sensitive or reacts normally. If your skin is sensitive, I recommend the GENTLE ENZYMATIC PEEL. Its enzymes dissolve the bonds between dead skin cells, removing them gently and very effectively. New cells come to the surface, leaving your skin with a beautiful, radiant appearance. With regular use, the skin becomes more resilient and healthier, subsequent skincare is more effective and the benefits of treatment products are more pronounced. It reduces skin thickening and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy microbiome. Its gentle texture is also suitable for very sensitive, irritated and inflamed skin. An enzymatic peel offers the gentlest method of exfoliation; it does not damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging the surface. If your skin can also tolerate mechanical exfoliation, I’d recommend the Deep Peel, which is better at dealing with clogged pores. It combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse pores and remove built-up sebum and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead skin layer without damaging the skin. They massage the skin, gently stimulate circulation and cleanse it. A carefully balanced blend of essential oils refreshes and purifies. You can use it 2–3 times a week. Exfoliation is a skincare treatment designed to restore your skin’s radiance and vitality. After a certain period, the skin renews itself. It creates new cells that pass through the layers of skin to the surface, where they become keratinised. Dead, hardened and old cells detract from the skin’s appearance, leaving it tired, grey and dull. A peel brings the skin back to life in “just a minute”. It also boosts circulation and improves its condition and colour. A peel cleanses and opens pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients reach the deeper layers more quickly, so they can nourish the skin thoroughly. I recommend using it 2–3 times a week. Alternatively, we can send you samples of both. If the Deep Peel feels “too much” for your skin, you can dilute it with the Soap Nuts cleansing gel in a 1:1 ratio. You can try them and see which version suits you best :-)

After exfoliating, I recommend: HYDRATING MASK – ECTOIN AND COENZYME Q10. This creamy hydrating mask provides intense hydration and restores skin elasticity. It leaves the skin feeling soft and smooth, replenishes essential moisture and gives it a lovely scent. Skin feels softer, plumper and firmer to the touch. The mask supports skin cell renewal and reduces fine lines and wrinkles. It helps soothe skin stressed by external factors and protects its health and beauty. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead skin layer. They cause the cells in the outer layer of the skin to swell and smooth uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect.

For first aid when dealing with localised acne, our new product from the Dulcia Plus range is the best choice – PLUS – ANTI-ACNE. This concentrated product reduces acne, cleanses and tightens pores, while also soothing the skin and balancing its microbiome. Thanks to a combination of AHA acids, niacin and anisic acid, it removes the hardened part of the skin, helping to release sebum from pores. It acts intensively against acne-causing bacteria and reduces existing inflammation. The combination of azelaic acid and zinc targets hormonal acne. Our popular Zinc Ointment should also help. Zinc is antibacterial, fights the spread of bacteria, suppresses inflammation and pus formation. It soothes irritated skin and speeds up the renewal process, leaving a delicate protective film. You can apply it locally in the morning under make-up, for example, or locally at night. Alternatively, use it once a week as an overnight mask for the whole face.

Cleansing is essential to skincare, so it’s important to cleanse your skin in the morning and evening before applying creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to remove blackheads. It’s best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more sebum. Once cleansed, your skin can take in all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend using micellar water or products containing alcohol to cleanse your skin. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which belong to the saponin group and are found, for example, in cleaning products. Once cleansed, your skin can take in all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing make-up with the Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic facial cleanser and toner suitable for all skin types. It maintains the skin’s pH, stimulates renewal processes and has anti-inflammatory effects. Then gently wash and massage your face with the Soap Nuts facial cleansing gel. It’s a light, caring gel. It cleanses the skin effectively yet gently, while providing intensive care and hydration. It cleanses the skin deeply, removing dirt and sebum without drying it out. Apply it to dry skin with dry hands. The third step is rose water, which hydrates and tones.

For localised redness, I recommend our popular new product from the PLUS range – ROSACEA. This gentle, caring yet effective product is designed to soothe reactive, hypersensitive skin both immediately and over the long term. It helps calm inflammatory processes, reduces redness and soothes skin affected by rosacea, couperose and extreme sensitivity. Thanks to a fermented probiotic culture that supports the growth of beneficial bacteria, it helps speed up microbiome renewal.

As for creams, I recommend applying a little Collagen Hydrating Serum to cleansed skin in the morning and evening. It provides an extra boost of hydration and is also a great aid in fighting inflammation in the skin, and therefore acne too. Once we’ve established the right cleansing routine and in-depth care, your face will be able to absorb all the nourishing ingredients from the creams you apply. For summer, you could try the LIGHT HYDRATING CREAM. This light cream has a delicate texture and a pleasant citrus-floral scent. It absorbs quickly into the skin, leaving it velvety and instantly hydrated. Its key ingredient is precious rose water; it also contains light, non-greasy oils and is enriched with natural vitamin E and provitamin B5 to maintain long-lasting skin hydration. The Light Hydrating Cream is suitable for all skin types. I believe that regular cleansing, including deep cleansing, will get rid of the dryness, as your skin will be hydrated in depth and able to absorb all the active ingredients in the creams you apply. However, we’d be very happy to send you samples of the rosehip cream, the hydrating cream with marula and ceramide complex, and the cream with lipids and vitamin F too. These creams are highly nourishing, ideal for dry skin and contain no irritating ingredients. I hope you’ll like them and find them helpful, and that you’ll choose one of them. If you’d like, you can try alternating your chosen hydrating cream at night with the ANTI-WRINKLE CREAM WITH HYALURONIC ACID AND Q10. This luxurious cream contains valuable ingredients to combat wrinkles and skin ageing. Avocado oil, rich in oleic acid, vitamin E and phytosterols, supports the restoration of damaged and tired skin. Carrot tissue oil, high in beta-carotene, and rosehip oil, rich in antioxidants, absorb easily into the deeper layers of the skin, where they nourish and purify it.

This skincare routine should help. Regular exfoliation removes the top layer of dead skin cells, allowing the creams to penetrate deeper into the skin. I also definitely recommend keeping up your fluid intake with plain water. Keep a bottle of water with you and stay hydrated. It may be a slightly longer process, but it’s an investment in yourself, and it’s always worthwhile :-)
If you’d like, you can place an order for anything that caught your interest and add everything else I’ve recommended to the order notes. We’ll happily include samples in your parcel so you can try them and see what suits your skin best. Alternatively, just send me your address and we can post the samples to you :-)
If you have any questions, please do get in touch. I’m here for you.
Have a lovely day

Kind regards
Daniela
DULCIA natural
poradna@dulcia.sk

A very good day to you,

Thank you for your question and for your support. We really appreciate it and are delighted that the creams are working well for you :-)
The way you describe your skincare routine, it seems to be working well. The only thing you definitely need to add is exfoliation 2–3 times a week. With the right, thorough exfoliation, the skin is cleansed and all the goodness from the creams can then penetrate the skin more effectively, helping it to become nicely hydrated. I’m not sure whether your skin is more sensitive or reacts normally. If your skin is sensitive, I recommend the GENTLE ENZYMATIC EXFOLIATOR. It uses enzymes to dissolve the bonds between dead skin cells, gently yet very effectively removing them. New cells come to the surface, giving your skin a beautiful, radiant appearance. With regular use, skin becomes more resilient and healthier, subsequent skincare is more effective and the benefits of your skincare products are more intense. It reduces skin roughness and the formation of comedones. The exfoliator contains soothing ingredients and probiotics to support a healthy skin microbiome. Its gentle texture is also suitable for very sensitive, irritated and inflamed skin. Enzymatic exfoliation is the gentlest method of exfoliation: it does not damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging the surface. If your skin can also tolerate mechanical exfoliation, I would definitely recommend the DEEP DOUBLE-ACTION EXFOLIATOR, which is better at dealing with clogged pores. It combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse the pores and remove accumulated sebum and dead skin cells. They improve hydration and firmness. The exfoliator evens out pigmentation irregularities, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without causing damage. They massage the skin, gently stimulating circulation and cleansing it. A carefully balanced blend of essential oils refreshes and purifies. You can use it 2–3 times a week. Exfoliation is a skincare treatment that helps restore the skin’s radiance and vitality. After a certain period, the skin renews itself. It creates new cells, which move through the layers of the skin to its surface, where they harden. Dead, hardened and old cells dull the complexion, leaving it tired, grey and lacklustre. Exfoliation brings your skin back to life in just a “minute”. It also boosts circulation and improves its condition and colour. Exfoliation cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product after using it. Active ingredients can reach the deeper layers more quickly, allowing them to nourish the skin thoroughly. Follow exfoliation with a mask to tighten the pores.
It’s also a good idea to visit a beautician regularly, once a month, who can deal with clogged pores by thoroughly cleansing your skin professionally.

I’d also like to highlight the importance of cleansing your skin correctly, gently and carefully. Cleansing is essential to skincare, and it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to remove blackheads. It’s best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more sebum. Cleansed in this way, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, substances from the saponin group that are also found, for example, in cleaning products. Cleansed in this way, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic cleansing and toning lotion for all skin types. It maintains the skin’s pH, stimulates regeneration and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nuts Cleansing Gel. It’s a light, nourishing gel. It cleanses the skin effectively but gently, while also providing intensive care and hydration. It deeply cleanses the skin of impurities and sebum without drying it out. Apply to dry skin with dry hands. The third step is mint water, which hydrates and tones the skin and has antibacterial properties. In summer, you can also use it to refresh your skin during the day (the smaller size comes in a spray bottle).

In the evening, apply the Firming Anti-Wrinkle Collagen Serum to cleansed skin instead of your collagen serum. This intensely rejuvenating serum helps oxygenate the skin, strengthens it and firms it overall. It contains a highly concentrated dose of an epidermal substance that acts as a natural filler. It stimulates cell division and improves skin cohesion, reducing the depth of wrinkles. It creates a lifting effect and firms the contours of the face. The serum replenishes the skin’s water reserves, leaving it soft and youthful.

This skincare routine will help. Regular exfoliation removes the top layer of dead skin cells, allowing the creams to penetrate deeper into the skin. I also definitely recommend keeping up your water intake by drinking plain water. Keep a bottle of water with you and stay hydrated. It may be a bit of a long journey, but it’s an investment in yourself, and that’s always worthwhile :-)
If you’d like, you can place an order for anything that caught your interest and kindly write everything else I recommended in the notes. We’ll lovingly add it to your parcel in the form of samples so you can try out what suits your skin best :-)
If you have any questions, please get in touch. I’m here for you.
Have a lovely day

Kind regards
Daniela
DULCIA natural
poradna@dulcia.sk

A very good day to you, dear Dominika,

If you need to deal with acne marks as quickly as possible, I’d like to recommend our new product, PLUS for Pigmentation Spots: https://www.dulcia.sk/dulcia-plus/plus-proti-pigmentovym-skvrnam.html . It’s a highly effective product that you apply directly to the spot or affected area. You can also apply it to your whole face to brighten your complexion, but in that case it shouldn’t be used every day. It contains a number of active ingredients that target various mechanisms involved in melanin production in the skin. Apply it in the evening. It contains AHA acids, so you should avoid sun exposure after using it, or apply a cream with SPF protection to your skin the following day.

Thank you for your question. If you have any more questions, we’re here for you.

 
Have a lovely day :-)
Kind regards,
Daniela DULCIA natural

A very lovely good day to you, dear Renátka,

Thank you very much for your question and for the trust you have placed in us; we truly appreciate it. Skin like this needs more comprehensive care. From what you describe, your skin appears to be dehydrated, and it also seems that it needs to be cleansed properly – gently and carefully. If you don’t mind, I’ll guide you through the steps for healthy skin.

Cleansing is essential to your skincare routine. It’s important to cleanse your skin in the morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs a chance to breathe again. Natural cleansing removes dry, flaky patches and can also help remove blackheads. It’s best to cleanse your skin without soap or alcohol to prevent it from becoming too dry, as this can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or a product containing alcohol. These products strip everything from the skin, including its natural protective layer, because of their surfactants, which are substances from the saponin group also found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic facial toner with a cleansing and toning effect for all skin types. It maintains the skin’s pH, stimulates the regenerative processes and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nuts facial cleansing gel. It’s a light, caring gel. It cleanses the skin effectively but gently, while also providing intensive care and hydration. It cleanses the skin deeply, removing impurities and excess oil without drying it out. Apply it to dry skin with dry hands. The third step is rose water, which hydrates and tones.

For moisturisers, I recommend applying a small amount of Collagen hydrating serum to cleansed skin morning and evening. It provides an extra dose of hydration and is also excellent for helping with skin inflammation and, therefore, acne. Once we establish the right cleansing routine and deep skincare, your skin will be able to absorb all the nourishing ingredients in the creams you apply. For summer, you could try the LIGHT HYDRATING CREAM. This light cream has a delicate texture and a pleasant citrus-floral fragrance. It absorbs quickly into the skin, leaving it velvety and feeling hydrated from the very first application. Its main ingredient is precious rose water, along with light, non-greasy oils. It is enriched with natural vitamin E and provitamin B5 to help maintain long-lasting skin hydration. The Light Hydrating Cream is suitable for all skin types. I believe that regular cleansing, including deep cleansing, will get rid of the dryness, as your skin will be hydrated deeply and will absorb all the active ingredients in the creams you apply. We’d also be very happy to send you samples of the rosehip cream, the hydrating cream with marula and ceramide complex, and the cream with lipids and vitamin F. These creams are very nourishing, ideal for dry skin and contain no irritating ingredients. I hope you’ll like them and find them helpful, and that you’ll choose one of them.

As a first aid treatment, I recommend PLUS - ROSACEA AND SOOTHING. A gentle, kind yet effective product designed to soothe reactive, hypersensitive skin immediately and over the long term. It helps reduce inflammation, diminishes redness and soothes skin affected by rosacea, couperose and extreme sensitivity. Thanks to its fermented probiotic culture, which supports the growth of beneficial bacteria, it helps speed up the restoration of the microbiome.

We recently launched new products in our range of salon-quality peels and masks containing enzymes. A thorough, properly performed peel clears the skin, allowing all the beneficial ingredients in your creams to penetrate more effectively and helping your skin become beautifully hydrated. I therefore recommend the following more comprehensive routine: GENTLE EFFECT ENZYMATIC PEEL. The enzymes dissolve the bonds between dead skin cells, removing them gently and very effectively. New cells come to the surface, giving the skin a beautiful, radiant appearance. With regular use, skin becomes more resilient and healthier, your subsequent skincare is more effective and the products’ benefits are more intense. It reduces the build-up of dead skin and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy skin microbiome. Its gentle texture is also suitable for very sensitive, irritated and inflamed skin. An enzymatic peel is the gentlest method of exfoliation; it doesn’t damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging the surface. I recommend using it once a week, or once every 10 days if needed. A peel is a cosmetic treatment designed to restore your skin’s radiance and vitality. After a certain period, the skin renews itself. It creates new cells that travel through the layers of the skin to the surface, where they become keratinised. Dead, keratinised and old cells spoil the appearance of the skin, making it look tired, grey and dull. A peel brings the skin back to life in “a minute”. It also boosts circulation and improves its condition and colour. A peel cleans and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients can reach the deeper layers more quickly, allowing them to nourish the skin thoroughly. I recommend using it 2–3 times a week. Afterwards, apply the SOOTHING AND NOURISHING MASK - MICRO-BIO COMPLEX. This gentle cream mask nourishes and soothes irritated skin. It contains a complex of nourishing ingredients and microbiotic cultures to restore the skin’s microflora. It improves skin immunity, supports regeneration, reduces redness and soothes sensitivity. It helps retain the necessary moisture levels and stimulates skin metabolism. After use, skin feels soft and soothed. It contains no irritating ingredients or essential oils. You can use this mask after exfoliating. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish essential moisture and reduce the appearance of fine lines. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the horny layer to swell and smooth uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and soothe inflammation. They reduce the appearance of wrinkles and have a relaxing effect. With the right gentle, careful cleansing and deep skincare routine, we can gently remove the upper layer of skin, which is keratinised and made up of dead skin cells and oil.

To recap: we’ve established a three-step cleansing routine, and once a week, in the evening, we’ll do a deep cleanse with a peel and mask. Use the Collagen serum in the evening and morning, followed by a cream. For soothing, you can also apply the product to cleansed skin morning and evening, before the serum and cream. This skincare routine will help: regular exfoliation will remove the top layer made up of dead cells, allowing the creams to penetrate deeper into the skin. I also strongly recommend keeping up your fluid intake by drinking plain water. Keep a bottle of water with you and stay hydrated. It may be a slightly longer process, but it’s an investment in yourself, and that’s always worthwhile :-) For any eczema-prone patches, I recommend the Zinc Ointment, which helps treat and heal them and is antibacterial..
Please also take a look at the make-up you usually use, if any. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of built-up oil, which can also contribute to inflammation. We also offer a range of colour cosmetics and make-up from Couleur Caramel on our website. It’s a professional, high-quality and original collection of colour cosmetics that combines pure natural ingredients with modern technology.

You can note which samples you’d like in the comments on your order and we’ll happily include them. Alternatively, if you’d like to try the samples first, please send me your address and we’ll post them to you so you can see which ones suit you best :-)

If you have any questions, please do get in touch. I’m here for you.

Have a lovely day
Kind regards
Daniela
Dulcia natural
poradna@dulcia.sk

A very good day to you, dear Dominika,

Thank you so much for your question and for placing your trust in us; we really appreciate it. Skin like yours needs a more comprehensive routine. From what you describe, it sounds dehydrated, and it also seems that it needs proper, gentle cleansing. If you don’t mind, I’d be happy to describe a complete routine tailored specifically to your skin :-)

Nourishing ingredients have difficulty penetrating skin when its outer layer has become thickened. We recently launched new products in our professional salon-quality range of enzyme peels and masks. With the right, thorough exfoliation, the skin is cleansed, allowing all the goodness in your creams to penetrate more easily and helping the skin to become nicely hydrated. I therefore recommend the following more comprehensive routine: GENTLE ENZYMATIC PEEL. Enzymes dissolve the bonds between dead skin cells, removing them gently and very effectively. New cells come to the surface, giving the skin a beautiful, radiant appearance. With regular use, skin becomes more resilient and healthier, subsequent skincare is more effective and the benefits of your skincare products are more pronounced. It reduces skin thickening and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy microbiome. Its gentle texture is also suitable for very sensitive, irritated and inflamed skin. Enzymatic peeling is the gentlest method of exfoliation: it does not damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging the surface. Peeling is a cosmetic treatment designed to restore the skin’s radiance and vitality. After a while, skin renews itself naturally. It creates new cells, which move through the layers of the skin to the surface, where they become keratinised. Dead, thickened and old cells detract from the skin’s appearance, making it look tired, grey and dull. A peel brings the skin back to life in “just a minute”. It also boosts circulation and improves its condition and colour. A peel cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients can reach the deeper layers more quickly and nourish the skin thoroughly. I recommend using it twice a week. 
However, I believe that with the right cleansing routine, your skin’s sensitivity will gradually subside. Then I recommend using the Deep Peeling, which also contains granules and fruit-derived AHA acids and is better at dealing with clogged pores. 

After using the peel, apply the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It helps minimise inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It is gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess sebum trapped in the pores. You can use this mask after exfoliating, so also 2–3 times a week. Face masks have an intensive nourishing and cleansing effect. They deeply cleanse the pores, replenish essential moisture and reduce the appearance of fine lines. Regular application of face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause cells in the horny layer to swell and smooth irregularities on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and calm inflammation. They reduce the appearance of wrinkles and have a relaxing effect. By establishing a gentle, suitable cleansing routine and providing deeper care, we can gently remove the thickened upper layer of skin, made up of dead skin cells and sebum.

Cleansing is essential to skincare. It’s important to cleanse your skin in the morning and evening before applying creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and can help get rid of blackheads. It’s best to cleanse without soap or alcohol to avoid excessive dryness, which can instead encourage the skin to produce more sebum. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend using micellar water or products containing alcohol to cleanse your skin. Because of their surfactant content, these products strip everything from the skin, including its natural protective layer. Surfactants belong to the saponin group and are found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic facial cleanser with cleansing and toning benefits, suitable for all skin types. It maintains the skin’s pH, stimulates the renewal process and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nut Facial Cleansing Gel. It’s a light, caring gel. It cleanses the skin effectively yet gently, while also providing intensive care and hydration. It deeply cleanses away impurities and sebum without drying the skin. Apply it to dry skin with dry hands. The third step is rose water, which hydrates and tones.

As for creams, I recommend applying a little Collagen hydrating serum to cleansed skin morning and evening. It provides an extra dose of hydration and is also great for calming inflammation in the skin, and therefore acne too. Once we establish the right cleansing routine and deeper care, your skin will be able to absorb all the nourishing ingredients in the creams you apply. Next, the LIGHT HYDRATING CREAM would be ideal. This light cream has a delicate texture and a pleasant citrus-floral scent. It absorbs quickly, leaving skin velvety and feeling hydrated from the very first application. Its main ingredient is precious rose water, along with light, non-greasy oils. It is enriched with natural vitamin E and provitamin B5 to keep skin hydrated for longer. The Light Hydrating Cream is suitable for all skin types.
For localised acne, our favourite Zinc Ointment should help. Zinc is antibacterial, helps prevent the spread of bacteria, and reduces inflammation and pus. It soothes irritated skin and speeds up the regeneration process, leaving a delicate protective film. You can apply it locally in the morning, for example under make-up, or locally overnight. Alternatively, use it once a week as an overnight mask over the whole face.

Please also take a look at the make-up you usually use, if any. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of accumulated sebum. They can also contribute to inflammation and acne. Our website also offers a range of make-up and decorative cosmetics by Couleur Caramel, a professional, high-quality and original collection that combines pure natural ingredients with modern technology. Keeping well hydrated throughout the day can also make a big difference. I recommend keeping a bottle of plain water close at hand and drinking regularly. This helps the body get rid of harmful substances. Peppermint tea is also great, for example (but not in large quantities or over a long period); it helps balance hormones and can therefore help with problem skin, too.
It’s really important to cleanse your skin thoroughly and exfoliate regularly, and to use our mud mask to cleanse and minimise pores. When we establish a deep-cleansing routine, the skin sheds its thickened upper layer, made up of dead skin cells, sebum and impurities. This layer is precisely what prevents creams from penetrating deeper into the skin. The skin can then appear dry, sensitive and dull. Once creams are applied to freshly cleansed skin, they can sink nicely into the deeper layers, allowing the active ingredients to work where they’re needed. It may be a long process, but it’s the best investment you can make in yourself, and we believe that together we can help your skin become the way you want it to be :-) I believe that with this routine, we can work together to achieve the skin you’re hoping for :-)

If you’d like, you can write anything that caught your eye and that you’d like to try in the notes for your order, and we’ll lovingly include it in the form of samples. If you have any questions, please write to me. I’m here for you.
I hope you have a lovely day.
Kind regards,
Daniela DULCIA natural
poradna@dulcia.sk

Hello Simoneta,

The ideal cream for oilier, problem-prone skin with acne is the Face Cream with Fruit and Q10 – Cleansing Complex. This cream is the most effective for acne and mattifying the skin. It has very strong cleansing properties, anti-inflammatory effects and helps fight the bacteria that cause acne. She can also apply just a little Hydrating Serum – Collagen under the cream first. As well as providing hydration, this serum will also help to reduce inflammation in the skin. Zinc ointment is also suitable for applying directly to acne. Apply it to the affected areas. It will help treat, soothe and heal…
We also offer a 2-in-1 Cleansing Mask and Scrub. It unclogs pores, cleanses and disinfects the skin. First, she should use it gently as a scrub, then leave it on for 20–30 minutes. You can do this twice a week, for example in the evening: cleanse the skin, apply the mask, leave it on, rinse it off, then apply the serum followed by the cream.
Zinc ointment is great for targeted use overnight, or at home during the day, and can also be used as a mask once a week overnight.
Above all, it’s important to cleanse the face in the morning and evening. Cleansing is essential to skincare, and it’s important to cleanse your skin both morning and evening before applying creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps remove blackheads. It’s best to cleanse the skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce even more oil. Once cleansed, the skin is able to absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or a product containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which belong to the saponin group and are found, for example, in cleaning products. Once cleansed, the skin is able to absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing make-up with the Nourishing Cleansing Emulsion. It is an excellent hypoallergenic face lotion with cleansing and toning effects for all skin types. It maintains the skin’s pH, stimulates the skin’s natural renewal processes and has anti-inflammatory effects. Then gently wash and massage the skin with the Soap Nut Facial Cleansing Gel. It is a light, caring gel. It cleanses the skin effectively but gently, while also providing intensive care and hydration. It deeply cleanses the skin of impurities and oil without drying it out. Apply it to dry skin with dry hands. The third step is mint water, which hydrates and tones the skin and has antibacterial properties. This water can also be used during the day to refresh the skin (the smaller size comes in a spray bottle).

If you would like just one cleansing product, I recommend the Soap Nut Gel. A more comprehensive and regular skincare routine is important. Drinking enough water regularly will certainly help too; I recommend always keeping a bottle of fresh water close by and staying hydrated. This helps the body get rid of harmful substances. Mint tea is also great, for example (but be careful not to drink large amounts or drink it over a long period); it helps balance hormones and can therefore also help with problem skin. The skin really needs to be cleansed thoroughly and exfoliated regularly. When we establish a deep-cleansing routine, the skin sheds its upper, hardened layer, which is made up of dead skin cells, oil and impurities, and is the very reason creams cannot penetrate deeper into the skin. Creams applied afterwards to skin that has been cleansed in this way will be able to absorb nicely into the deeper layers, allowing the active ingredients to work where they should. The skin will gradually improve nicely.

If you wish, you can place an order for anything that has caught your interest and write everything else I recommended in the order notes. We’ll lovingly include it all in your parcel as samples. Or, if you’d like samples first, please send me your address and we’ll post them to you :-) If you have any questions, please write to me. I’m here for you.
Have a lovely day.
Kind regards,
Daniela
DULCIA natural
poradna@dulcia.sk

A very good day to you, dear Janka,

Thank you very much for your question and for placing your trust in us; we really appreciate it. If you don’t mind, I’ll give you comprehensive advice, taking things step by step for healthy skin :-)

Cleansing is essential to skincare. It’s important to cleanse your skin morning and evening, before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to remove blackheads. It’s best to cleanse your skin without soap or alcohol, to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which are substances from the saponin group also found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic facial cleanser with a cleansing and toning effect for all skin types. It helps maintain the skin’s pH, stimulates regenerative processes and has anti-inflammatory effects. Next, gently wash and massage your face with the Soap Nuts facial cleansing gel. It’s a light, caring gel. It cleanses the skin effectively yet gently, while providing intensive care and hydration. It deep-cleanses the skin, removing impurities and oil without drying it out. Apply it to dry skin with dry hands. And as a third step, use mint water, which hydrates and tones the skin and is antibacterial.

For this type of skin, we consider regular exfoliation to be a very important step. From our range, I recommend: DEEP PEEL WITH DOUBLE ACTION – it combines the mechanical and chemical effects of exfoliation. Active ingredients deep-clean the pores and remove accumulated oil and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and makes its tone more even. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without damaging it. They massage the skin, gently boost circulation and cleanse it. A carefully selected blend of essential oils refreshes and disinfects. You can use it 2–3 times a week. Exfoliation is a cosmetic treatment designed to restore the skin’s radiance and vitality. After a certain period, the skin renews itself. It creates new cells that move through the layers of the skin to its surface, where they form the outer layer. Dead, hardened, old cells spoil the appearance of the skin, leaving it tired, grey and dull. A peel brings the skin back to life in “a minute”. What’s more, it boosts circulation and improves the skin’s condition and colour. A peel cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients can reach the deeper layers more quickly, allowing them to nourish the skin thoroughly.

After exfoliating, use the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It helps minimise inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It’s gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess oil trapped in the pores. You can use this mask after exfoliating, so also 2–3 times a week. Face masks have an intensive nourishing as well as cleansing effect. They deep-cleanse the pores, replenish essential moisture and reduce the formation of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the outermost layer to swell and smooth out unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect.

For your daily cream-based skincare, I suggest the Fruit and Q10 cream, Cleansing Complex. It significantly regulates the skin’s oil production and has a lovely mattifying effect. It also has a strong cleansing action and anti-inflammatory effects. It gives your skin a deep cleanse. It cleanses and tightens the skin, hydrates it and nourishes it with vitamins and antioxidants. For your night-time skincare, I recommend the Aloe Vera and Silk cream, which contains ingredients that fight bacteria. Aloe vera has a mild anaesthetic effect. Thanks to its rich composition, it boosts circulation right down to the deepest layers of the skin. Silk proteins are similar to the proteins found in human skin. They strengthen the skin’s protective barrier and penetrate into its deeper layers. They work like tiny sponges, helping to regulate the skin’s water reserves and bind moisture. This cream is ideal for the T-zone. Under your creams, use a small amount of Collagen hydrating serum morning and evening. It provides an extra boost of hydration while also helping to reduce inflammation in the skin.

For quick relief from localised acne, our new product from the Dulcia Plus range is the best choice – PLUS – ANTI-ACNE. This concentrated product reduces acne, cleanses and tightens pores, while soothing the skin and helping to balance its microbiome. Thanks to its combination of AHA acids, niacin and anisic acid, it removes the hardened layer of skin, helping to release oil from the pores. It works intensively against acne-causing bacteria and reduces existing inflammation. A combination of azelaic acid and zinc helps with hormonal acne. Our popular Zinc Ointment should also help. Zinc is antibacterial, fights the spread of bacteria, suppresses inflammation and pus formation. It soothes irritated skin and speeds up the regeneration process, leaving a delicate protective film. You can apply it locally, for example, in the morning under make-up or locally at night. Alternatively, use it once a week as an overnight mask for the whole face.

For wrinkles, PLUS – ANTI-WRINKLE is excellent. This highly concentrated anti-ageing product stimulates your skin’s own collagen production and increases hyaluronic acid levels in just a few drops. The combination of glycolic acid, precious peptides and a natural alternative to retinol beautifully improves the skin’s texture, softens lines and wrinkles and firms sagging skin. It gives the skin a beautifully even tone.

Please also take a look at the make-up you usually use, if any. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of accumulated oil, which can also contribute to inflammation and acne. Our website also offers a range of make-up and colour cosmetics from Couleur Caramel, a professional, high-quality and original collection of colour cosmetics combining pure natural ingredients with modern technology. Keeping well hydrated by drinking regularly will also make a big difference. I recommend always having a bottle of water to hand and keeping hydrated. This helps the body get rid of harmful substances. Mint tea is also great, for example (but avoid drinking it in large quantities or over a long period); it helps balance hormones and can therefore also help with problem skin. The skin really needs to be cleansed thoroughly and exfoliated regularly, and our mud mask should be used to cleanse and minimise pores. Once we establish a deep-cleansing routine, the skin will shed its hardened outer layer, which is made up of dead skin cells, oil and impurities, and which prevents creams from penetrating deeper into the skin. Creams applied to skin that has been cleansed this way will then be able to sink nicely into the deeper layers, where their active ingredients can do their work. Your skin will gradually improve, and I’d be very happy if you wrote to me afterwards to let me know how you’ve got on with the creams. We can then choose something else that your skin specifically needs at that point. It may be a long journey, but it’s the best investment you can make in yourself, and we believe that together we can help you achieve the skin you’ve been wishing for :-)

I look forward to hearing from you. If you wish, you can place an order for anything that caught your eye and write everything else I recommended in the order notes. We’ll lovingly include it all as samples in your parcel. Or, if you’d like samples first, please send me your address and we’ll post them to you :-)

If you have any questions, please do write. I’m here for you.

Have a lovely day.
Kind regards,
Daniela DULCIA natural
poradna@dulcia.sk

A very lovely good day to you, dear Katka,

Thank you so much for your message and your kind, encouraging words. We really appreciate them. If you don’t mind, I’ll give you some comprehensive advice, step by step, for healthy skin :-)

Nutrients have difficulty penetrating the hardened outer layer of the skin. Cleansing is essential to your skincare routine, and it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and can help remove blackheads. It’s best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants — substances from the saponin group, which are also found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic facial cleanser with cleansing and toning effects, suitable for all skin types. It helps maintain the skin’s pH, stimulates skin renewal and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nuts Cleansing Gel. It’s a light, caring gel that cleanses the skin effectively but gently while providing intensive care and hydration. It cleans deep down, removing impurities and oil without drying the skin. Apply it to dry skin with dry hands. And as a third step — our favourite Rose Water :-)

We consider regular exfoliation a very important step for this skin type. We’ve expanded our range with a collection of salon-quality exfoliators and masks containing AHA acids and other wonderful active ingredients. Of these, I recommend (2–3 times a week):
DOUBLE-ACTION DEEP EXFOLIATOR — Combines mechanical and chemical exfoliation. Active ingredients deeply cleanse pores, removing built-up oil and dead skin cells. They improve hydration and firmness. The exfoliator evens out pigmentation, brightens the skin and helps even its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without causing damage. They massage the skin, gently boost circulation and cleanse. A carefully blended mix of essential oils refreshes and purifies. Alternatively, we can send you samples of both exfoliators so you can try them and see which one suits you better. Exfoliation is a beauty treatment that aims to restore radiance and vitality to the skin. The skin renews itself over time. It creates new cells that move through the layers of the skin to its surface, where they harden. Dead, hardened, old cells make the skin look tired, grey and dull. An exfoliator brings the skin back to life in “a minute”. It also boosts circulation and improves its condition and colour. Exfoliation cleans and opens pores, so after using it, it’s a good idea to apply a face mask or your favourite Dulcia natural product. Active ingredients can reach the deeper layers more quickly, nourishing the skin thoroughly.

After exfoliating, use the PORE-TIGHTENING MASK — CLEANSING COMPLEX. This beautifully scented mud mask tightens, cleanses, unclogs and minimises pores. It helps minimise inflammation, draws out surface toxins and impurities, supports skin renewal and speeds up healing after acne. It softens the skin and improves its overall appearance. It’s gentle enough for sensitive skin, too. It helps normalise acne and absorb excess oil trapped in the pores. You can use this mask after exfoliating, so 2–3 times a week as well. Face masks provide intensive nourishment as well as cleansing. They deeply cleanse pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Using a face mask regularly is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the horny layer to swell and smooth uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and calm inflammation. They reduce the appearance of wrinkles and have a relaxing effect. By establishing a gentle, suitable cleansing routine and providing deep care, we can gently remove the upper layer of the skin, which is hardened and made up of dead skin cells and oil.

Our new Dulcia Plus product is excellent as a first aid treatment for localised acne — PLUS — ANTI-ACNE. This concentrated treatment reduces acne, cleanses and tightens pores, while soothing the skin and balancing its microbiome. Thanks to a combination of AHA acids, niacin and anisic acid, it removes the hardened layer of skin, helping to release oil from the pores. It also targets acne-causing bacteria and reduces existing inflammation. The combination of azelaic acid and zinc helps with hormonal acne. Our favourite Zinc Ointment should also help. Zinc is antibacterial, helps prevent the spread of bacteria, reduces inflammation and suppuration. It soothes irritated skin, speeds up the renewal process and leaves a fine protective film. You can apply it locally under make-up in the morning, or locally at night. You can also use it once a week as an overnight mask.

You’ve chosen the perfect cream for your skin type. You can complement it with the LIGHT HYDRATING CREAM. This light cream has a delicate texture and a pleasant citrus-floral scent. It absorbs quickly, leaving skin velvety and hydrated from the first touch. Its main ingredient is precious rose water. It contains light, non-greasy oils and is enriched with natural vitamin E and provitamin B5 to help maintain long-lasting skin hydration. The Light Hydrating Cream is suitable for all skin types. Our favourite HYDRATING SERUM — COLLAGEN is also ideal for applying to cleansed skin, under your cream. Its fresh, delicate texture helps hydrate the skin, leaving it looking fresh and youthful. Collagen visibly nourishes the skin, making it smoother and more supple. This gentle serum revitalises and quenches thirsty skin. It gives the skin an extra boost of hydration and helps keep moisture in, ensuring supple, youthful-looking skin. The Hydrating Serum is an excellent all-day moisture regulator. It regulates oil production in the skin and refines pores. It absorbs quickly, brightens the skin and gives it the energy and freshness it needs. It’s suitable for all skin types and all ages. Combined with a suitable cream, it’s an effective ally in the fight against wrinkles. It’s particularly suitable for oily and combination skin, as well as blemish-prone skin, as it provides much-needed hydration, helps reduce inflammation and relieves irritation.
If you’d like to help prevent wrinkles, or perhaps at a later stage, you can add the HYALURONIC ACID AND Q10 ANTI-WRINKLE CREAM to your skincare routine. This luxurious cream contains precious ingredients to help fight wrinkles and skin ageing. Avocado oil, rich in oleic acid, vitamin E and phytosterols, helps restore damaged and tired skin. Carrot tissue oil, rich in beta-carotene, and rosehip oil, which is rich in antioxidants, sink easily into the deeper layers of the skin, where they nourish and purify it.
For dark circles under the eyes, the DAISY EYE CREAM — DAY has proved effective. This gentle revitalising and firming eye cream hydrates and protects the delicate skin around the eyes and helps fight wrinkles. Daisy extract brightens the eye area and reduces dark spots and circles under the eyes. The cream is suitable for all skin types that need a boost and essential hydration.

Please also take a look at the make-up you usually use, if any. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of built-up oil. They can also contribute to inflammation and acne. Our website also offers a range of make-up and decorative cosmetics by Couleur Caramel, a professional, high-quality and original collection that combines pure natural ingredients with modern technology. Drinking enough water regularly can also make a big difference. I recommend keeping a bottle of water close by and staying hydrated. This helps the body get rid of harmful substances.
It’s really important to cleanse your skin thoroughly and exfoliate regularly, and to use our mud mask to cleanse and minimise pores. With a deep-cleansing routine, the skin sheds its hardened outer layer, made up of dead skin cells, oil and impurities, which is what prevents creams from penetrating deeper into the skin. Creams applied to freshly cleansed skin will then be able to absorb into the deeper layers, allowing the active ingredients to work where they’re needed. Your skin will gradually improve. I’d be very happy if you could let me know how the creams work for you, and then we can choose something else that your skin may need specifically. I also recommend regular visits to a beauty therapist, who can help with this type of acne through deep cleansing. In your current situation, an ultrasonic skin scrubber may also help. It may be a longer process, but it’s the best investment you can make in yourself, and we believe that together we can help your skin become the way you want it to be :-)

I look forward to hearing from you. If you’d like, you can place an order for anything that caught your eye and add everything else I’ve recommended in the order notes. We’ll lovingly include it all in your parcel as samples :-)

If you have any questions, please get in touch.
I’m here for you. Have a lovely day.
Kind regards,
Daniela DULCIA natural
poradna@dulcia.sk

A very lovely good day to you, dear Adrianka,

Thank you so much for your message; we really appreciate it. If you don’t mind, I’ll give you comprehensive advice, step by step, for healthy skin :-)

Nourishing ingredients find it difficult to penetrate the hardened outer layer of the skin. Cleansing is essential to skincare, and it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Gentle cleansing removes dry, flaky patches and helps to clear blackheads. It’s best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic facial lotion with a cleansing and toning effect for all skin types. It maintains the skin’s pH, stimulates regeneration and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nuts facial cleansing gel. It’s a light, caring gel. It cleanses the skin effectively yet gently, while providing intensive care and hydration. It cleanses the skin deeply, removing impurities and excess oil without drying it out. Apply it to dry skin with dry hands. The third step is rose water, which hydrates and tones.

We consider regular exfoliation a very important step for this skin type. We’ve expanded our range with a series of peels and masks at professional salon level, containing AHA acids and other excellent active ingredients. Of these, I recommend (2–3 times a week):
DEEP PEEL WITH DOUBLE ACTION - Combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse the pores, removing built-up oil and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and creates a more even tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without damaging it. They massage the skin, gently stimulate circulation and cleanse. A carefully balanced blend of essential oils refreshes and purifies. Alternatively, we can send you samples of both peels so you can see which one suits you better. Exfoliation is a cosmetic treatment designed to restore radiance and vitality to the skin. After a certain period, the skin renews itself. It creates new cells that pass through the layers of the skin to its surface, where they harden. Dead, hardened and old cells make the skin look tired, grey and dull. A peel brings the skin back to life in “a minute”. It also boosts circulation and improves the skin’s condition and colour. A peel cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients can reach the deeper layers more quickly, allowing them to nourish the skin thoroughly. If your skin is more sensitive, you can dilute the peel with the Soap Nuts gel, for example in a 1:1 ratio, or with the cleansing emulsion, then gently exfoliate your face. If your skin is sensitive and doesn’t tolerate mechanical exfoliation, I recommend the Enzymatic Peel instead, which uses enzymes to dissolve the top, hardened layer of skin. Alternatively, we can send you samples of both so you can choose whichever suits you better.

After exfoliating, use the PORE-TIGHTENING MASK - CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It reduces inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It’s gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess oil trapped in the pores. You can use this mask after exfoliating, so 2–3 times a week as well. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse the pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead layer of skin. They cause the cells in the outer layer to swell and smooth uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and calm inflammation. They reduce the appearance of wrinkles and have a relaxing effect. By setting up a gentle, thorough cleansing routine alongside deep-care treatments, we can gently remove the hardened outer layer of skin, made up of dead skin cells and oil.

PLUS - ANTI-WRINKLE can be very helpful for wrinkles and enlarged pores alike. This highly concentrated rejuvenating product stimulates your skin’s own collagen production and increases hyaluronic acid levels in just a few drops. The combination of glycolic acid, precious peptides and a natural retinol alternative significantly improves skin texture, softens lines and wrinkles, and firms sagging skin. It gives the skin a beautifully even tone. You can apply it locally or all over your face in the evening, to cleansed skin. Afterwards, you can use your favourite serum and cream, or skip them – I recommend seeing what feels best for your skin.

For creams, based on what you’ve written :) I recommend the LIGHT MOISTURISING CREAM. This lightweight cream has a delicate texture and a pleasant citrus-floral scent. It absorbs quickly, leaving your skin velvety and hydrated from the very first touch. Its main ingredient is precious rose water, alongside light, non-greasy oils. It’s enriched with natural vitamin E and provitamin B5 to help keep skin hydrated for longer. The Light Moisturising Cream is suitable for all skin types. In the morning, after cleansing, our much-loved DAY SERUM - ENERGISING - INSTANT EFFECT is an excellent choice. It’s a truly exceptional skincare product with a very light texture. The Energising Serum provides targeted care for tired, stressed skin that needs extra attention. It gives the skin a boost of energy, revitalisation and protection. The serum instantly firms tired skin. Its effects are based on plant-derived taurine extracted from the red algae Jania Rubens, which is cultivated under laboratory conditions. Taurine is an amino acid well known for its energising properties. It stimulates the number and length of fibroblasts, thereby strengthening the skin’s structure. It has up to 10 times the energising effect on the skin of synthetic taurine, delivers an instant boost of hydration and erases signs of fatigue with immediate effect.

Please also take a look at the make-up you usually use, if any. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog the pores and prevent the skin from getting rid of built-up oil. They may also contribute to inflammation and acne. Our website also offers a range of make-up and colour cosmetics from Couleur Caramel, a professional, high-quality and original collection that combines pure natural ingredients with modern technology. Keeping up a regular fluid intake can also make a big difference. I recommend always keeping a bottle of plain water to hand and staying hydrated. This helps the body get rid of harmful substances.
It’s really important to cleanse your skin thoroughly and exfoliate regularly, and to use our mud mask to cleanse and minimise pores. When we establish a deep-cleansing routine, the skin sheds its hardened outer layer, which is made up of dead skin cells, oil and impurities and is precisely what prevents creams from penetrating deeper into the skin. Creams applied afterwards to cleansed skin will then be able to absorb properly into the deeper layers, where their active ingredients can work. Your skin will gradually improve, and I’d be very happy if you wrote to me afterwards to let me know how the creams have worked for you. Then we can choose something else that your skin may need specifically at that point. I also recommend regular visits to a beauty therapist, who can help with this type of acne using deep cleansing. In the current situation, it may also be helpful to use an ultrasonic skin scrubber. It may be a longer journey, but it’s the best investment you can make in yourself, and we believe that together we can help your skin become just the way you want it :-)
I look forward to hearing from you. If you’d like, you can place an order for anything that caught your eye and write everything else I recommended in the order notes. We’ll lovingly include it all in your parcel as samples :-)

If you have any questions, please do write.
I’m here for you. Have a lovely day.
Kind regards,
Daniela DULCIA natural
poradna@dulcia.sk

A very good day to you,

All our products are suitable for expectant and breastfeeding mothers. We’re mums ourselves here at Dulcia, and we always bear this in mind when developing new products :-) 
Whichever eye cream you choose, including, for example, the caffeine eye cream, will be suitable. The caffeine in the cream is not present in a high enough dose for its absorption through the skin to pose any contraindications during pregnancy. 
Thank you very much for your question. If you have any others, we’re here for you.

Have a lovely day

Kind regards

Daniela DULCIA natural

A very lovely good day to you, dear Magdalénka,

Thank you so much for your message; we really appreciate it. If you don't mind, I’ll give you some comprehensive advice, step by step, for healthy skin :-)

Nutrients have difficulty penetrating the hardened outer layer of the skin. Cleansing is an essential part of skincare, and it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and can help get rid of blackheads. It’s best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce even more oil. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or a product containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which are substances from the saponin group, found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic facial lotion with a cleansing and toning effect for all skin types. It maintains the skin’s pH, stimulates regenerative processes and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nuts face cleansing gel. It’s a light, caring gel. It cleanses the skin effectively yet gently, while also providing intensive care and hydration. It cleanses the skin deeply, removing dirt and oil without drying it out. Apply to dry skin with dry hands. The third step is rose water, which hydrates and tones..

We consider regular exfoliation a very important step for this skin type. We’ve expanded our range to include a series of professional salon-quality peels and masks containing AHA acids and other excellent active ingredients. Of these, I recommend (2–3 times a week):
DOUBLE-ACTION DEEP PEEL - Combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse the pores, removing accumulated oil and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove hardened and dead skin without damaging it. They massage the skin, gently stimulate circulation and cleanse. A carefully balanced blend of essential oils refreshes and purifies. Alternatively, we can send you samples of both peels so you can try them and see which suits you better. Exfoliation is a cosmetic treatment designed to restore radiance and vitality to the skin. The skin renews itself after a certain period of time. It creates new cells, which pass through the layers of the skin to its surface, where they harden. Dead, hardened and old cells dull the complexion, leaving it tired, grey and lacklustre. A peel restores life to the skin in “a minute”. It also boosts circulation and improves the skin’s condition and colour. A peel cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. The active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly. If your skin is more sensitive, you can dilute the peel with the Soap Nuts gel, for example in a 1:1 ratio, or with the cleansing emulsion, and gently exfoliate your face.

After using the peel, follow with the PORE-TIGHTENING MASK - CLEANSING COMPLEX - This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It minimises inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It’s gentle enough for sensitive skin too. It helps to normalise acne and absorb excess oil that has built up in the pores. You can use this mask after exfoliating, so 2–3 times a week as well. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse the pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the horny layer to swell and smooth uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect. If we establish a gentle, effective cleansing routine and deep skincare, we can gently remove the hardened upper layer of the skin, made up of dead skin cells and oil.

PLUS - ANTI-WRINKLE can be very helpful for wrinkles and enlarged pores. Just a few drops of this highly concentrated anti-ageing product stimulate your skin’s own collagen production and increase hyaluronic acid levels. The combination of glycolic acid, precious peptides and a natural alternative to retinol works wonders for improving skin texture, softening lines and wrinkles and firming sagging skin. It gives the complexion a beautifully even tone. You can apply it to specific areas or all over your face in the evening, on cleansed skin. Afterwards, you can use your favourite serum and cream, or not — I recommend keeping an eye on what seems to work best for your skin. 

Please also take a look at the make-up you usually use, if any. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients... these clog pores, preventing the skin from getting rid of accumulated oil, and can also contribute to inflammation and acne. We also offer a range of colour cosmetics and make-up from Couleur Caramel on our website. It’s a professional, high-quality and original collection of colour cosmetics that combines pure natural ingredients with modern technology. Keeping up a regular hydration routine will also make a big difference. I recommend always having a bottle of fresh water to hand and staying hydrated. This helps the body get rid of harmful substances.. 
It’s really important to cleanse your skin thoroughly and exfoliate regularly, and to use our mud mask to cleanse and minimise pores. When we establish a deep-cleansing routine, the skin sheds its hardened outer layer, which is made up of dead skin cells, oil and impurities, and which is precisely why creams can’t penetrate deeper into the skin. Creams applied to skin that’s been cleansed this way will be able to absorb nicely into the deeper layers, and the active ingredients will work where they’re meant to. Your skin will gradually improve, and I’d be very happy if you wrote to me afterwards to let me know how the creams have worked for you. We can then choose something else that your skin specifically needs at that point. I also recommend regular visits to a beautician, who can help with this type of acne using deep cleansing. In your current situation, you could also try using an ultrasonic skin scrubber.. It may be a longer journey, but it’s the best investment you can make in yourself, and we believe that together we can help your skin look the way you want it to :-)
I’ll look forward to hearing from you. If you’d like, you can place an order for anything that caught your eye and write everything else I recommended in the order notes. We’ll lovingly include it all in your parcel as samples :-)

If you have any questions, please write to me.
I’m here for you. Have a lovely rest of your day.
Kind regards,
Daniela DULCIA natural
poradna@dulcia.sk

Hello,

Thank you very much for your question. I’ll explain everything step by step, in detail :)
Cleansing is essential to your skincare routine, and it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Gentle cleansing removes dry, flaky patches and can also help to clear blackheads. It’s best to cleanse your skin without soap or alcohol to avoid over-drying it, as this can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend gently washing and massaging your face with Soap Nuts Facial Cleansing Gel. It’s a light, caring gel that cleanses effectively but gently, while also providing intensive care and hydration. It cleans deep down, removing impurities and excess oil without drying out your skin. Apply it with dry hands to dry skin, massage it in and rinse off. Next, I recommend toning with Mint Water, which is antibacterial.
For creams, I suggest choosing from these three:
- If your acne is more pronounced, the Cleansing Complex with Fruit and Q10 cream would be ideal. It has strong cleansing and anti-inflammatory effects and actively fights the bacteria that cause acne. If you have oilier skin, it can beautifully mattify it and reduce shine.
- If your skin is normal and you only get the occasional spot, then the Lightweight Moisturising Cream is ideal. You can use it day and night. It’s a very light cream that won’t weigh down young skin and helps regulate its natural functions. It won’t leave a greasy film on your face and penetrates deep into the skin. Thanks to its anti-inflammatory ingredients, this cream also benefits acne-prone, sensitive and irritated skin.
-Under your creams, I recommend using a little Collagen Hydrating Serum to give your skin extra hydration and help reduce inflammation. It will soothe your skin. You can also use this serum on its own as a cream. We’d be happy to send you a sample to try :-)

For targeted use on acne, Zinc Ointment is best: it’s antibacterial and helps treat and heal the skin. Regular exfoliation will also be important later on. The 2-in-1 Cleansing Mask and Scrub helps with acne, pores and blackheads. It cleanses and detoxifies the skin, drawing out impurities and toxins. It clears clogged pores and then tightens them. It also removes excess oil. You can use it twice a week. First, use it as a scrub, massaging very, very gently, then leave it on your face as a mask for around 20–30 minutes.
Drinking enough water regularly will certainly help too. Make sure you drink plain water, and I also recommend adding herbal tea, such as mint, which can help regulate hormones during this sensitive period, but shouldn’t be used long term. 
If you wish, you can place an order for anything that caught your eye and write down everything else I’ve recommended in the order notes. We’ll lovingly include it all in your parcel as samples :-)
If you have any questions, please get in touch. I’m here for you.
Have a lovely day.
Kind regards,
Daniela DULCIA natural
poradna@dulcia.sk

A very lovely good day to you, dear Majka,

Thank you so much for your message; we really appreciate it. If you don’t mind, I’ll give you some comprehensive advice, step by step, for healthy skin :-)

From what you describe, your skin seems to be dehydrated, and it looks as though it may also need proper, gentle and careful cleansing... Nutrients find it difficult to penetrate the hardened outer layer of the skin. Cleansing is essential to your skincare routine; it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural facial cleansing removes dry, flaky patches and helps to remove blackheads. It’s best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more sebum. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic facial cleanser with cleansing and toning properties for all skin types. It maintains the skin’s pH, stimulates regeneration and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nuts facial cleansing gel. It’s a light, caring gel. It cleanses the skin effectively but gently, while also providing intensive care and hydration. It cleanses the skin deeply, removing impurities and sebum without drying it out. Apply it to dry skin with dry hands. And as a third step, use mint water, which hydrates and tones the skin and is also antibacterial.

We consider regular exfoliation a very important step for this type of skin. We’ve expanded our range with a series of peels and masks at professional salon level, containing AHA acids and other excellent active ingredients. Of these, I recommend (2–3 times a week):
DEEP DOUBLE-ACTION PEEL - It combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse pores, removing built-up sebum and dead skin cells. They improve hydration and firmness. The peel evens out uneven pigmentation, brightens the skin and evens out its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without causing damage. They massage the skin and gently boost circulation while cleansing it. A carefully balanced blend of essential oils refreshes and disinfects. Alternatively, we can send you samples of both peels so you can see which one suits you better. A peel is a cosmetic treatment designed to restore your skin’s radiance and vitality. After a certain amount of time, the skin renews itself. It creates new cells, which pass through the layers of skin to the surface, where they become hardened. Dead, hardened and old cells dull the appearance of the skin, making it look tired, grey and lacklustre. A peel brings your skin back to life in “a minute”. It also boosts circulation and improves its condition and colour. A peel cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly.

After exfoliating, use the PORE-TIGHTENING MASK - CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It minimises inflammation, draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It’s gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess sebum that has built up in the pores. You can use this mask after exfoliating, so also 2–3 times a week. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead layer of skin. They cause the cells in the horny layer to swell, smoothing unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect. By establishing a gentle, careful cleansing routine and deep skincare, we can gently and carefully remove the hardened outer layer of skin, made up of dead skin cells and sebum.

It’s really important not to irritate the skin mechanically by squeezing spots. I recommend professional deep cleansing with a good beautician once a month. Alternatively, while salons are closed these days, an ultrasonic skin scrubber is a great option and can help..

For first aid for localised acne, our new product from the Dulcia Plus range is excellent - PLUS - ANTI-ACNE. This concentrated product reduces acne, cleanses and tightens pores, while also soothing the skin and balancing its microbiome. Thanks to its combination of AHA acids, niacin and anisic acid, it removes the hardened layer of skin, helping to release sebum from the pores. It works intensively against acne-causing bacteria and reduces existing inflammation. The combination of azelaic acid and zinc works on hormonal acne. Our much-loved Zinc Ointment should also help. Zinc is antibacterial, combats the spread of bacteria, reduces inflammation and suppuration. It soothes irritated skin and speeds up regeneration, leaving a delicate protective film. You can apply it locally, for example, under make-up in the morning or locally at night. You can also use it once a week as an overnight mask. For localised pigmentation, I also highly, highly recommend PLUS - ANTI-PIGMENTATION. This highly concentrated, specialised product reduces excess pigmentation by regulating melanin production (the skin’s pigment), which is controlled by the enzyme tyrosinase. It supplies cells with energy, boosts circulation in the skin and inhibits tyrosinase activity, helping to give the skin a healthy, even tone. It contains AHA acids and a natural retinol alternative. Apply in the evening to thoroughly cleansed skin, either locally or over the whole face depending on your needs and skin condition. Once absorbed, apply your favourite face serum and face cream. If you’re using the product for an intensive localised depigmentation treatment, we recommend applying cream over the area to maintain the highest possible concentration of the product. Avoid exposure to sunlight after use. It’s best used in the evening. You can also apply PLUS - ANTI-WRINKLE locally to wrinkles. This highly concentrated anti-ageing product stimulates your own collagen production and increases hyaluronic acid levels in just a few drops. The combination of glycolic acid, precious peptides and a natural retinol alternative greatly improves the skin’s texture, softens lines and wrinkles and firms sagging skin. It gives the skin a beautifully even tone.

For creams, I recommend the LIGHT HYDRATING CREAM. This light cream has a gentle texture and a pleasant citrus-floral fragrance. It’s quickly absorbed into the skin, leaving it velvety and hydrated from the very first touch. Its main ingredient is precious rose water, along with light, non-greasy oils. It’s enriched with natural vitamin E and provitamin B5 to help keep the skin hydrated for longer. The Light Hydrating Cream is suitable for all skin types. Our much-loved HYDRATING SERUM - COLLAGEN is excellent on cleansed skin (under your cream). Its fresh, delicate texture helps hydrate the skin and gives it a fresh, youthful appearance. Collagen effectively and visibly nourishes the skin, leaving it smoother and more supple. This gentle serum revives and quenches thirsty skin. It gives the skin an extra boost of hydration and helps retain moisture, keeping it supple and youthful-looking. The Hydrating Serum is an excellent moisture regulator throughout the day. It regulates sebum production in the skin and refines pores. It absorbs quickly, brightens the skin and gives it the energy and freshness it needs. It’s suitable for all skin types and all ages. Combined with a suitable cream, it’s an effective ally in the fight against wrinkles. It’s particularly suitable for oily and combination skin, as well as blemish-prone skin, as it provides much-needed hydration, helps reduce inflammation in the skin and soothes irritation. You can also add a cream with aloe vera and silk, which contains ingredients that fight bacteria. Aloe vera has a mild anaesthetic effect. Thanks to its rich composition, it boosts circulation right down to the deepest layers of the skin. Silk proteins are similar to the proteins found in human skin. They strengthen the skin’s protective barrier and penetrate into the deeper layers. They work like tiny sponges, optimally regulating the skin’s water reserves and helping it retain moisture. It’s ideal for the T-zone and skin with blackheads.

Please also take a look at the make-up you usually use (if any). I recommend avoiding conventional make-up containing mineral oils, silicones and the like... They clog pores, preventing the skin from getting rid of built-up sebum, and may also contribute to inflammation and acne. We also offer a range of colour cosmetics and make-up from Couleur Caramel on our website. It’s a professional, high-quality and original collection of colour cosmetics that combines pure natural ingredients with modern technology. Keeping up a regular water intake will also make a big difference. I recommend always having a bottle of fresh water to hand and staying hydrated. This helps the body get rid of harmful substances.. 
It’s really important to cleanse your skin thoroughly and exfoliate regularly, and to use our mud mask to cleanse and minimise pores. When we establish a deep-cleansing routine, the skin sheds its hardened outer layer, which is made up of dead skin cells, sebum and impurities and prevents creams from penetrating further into the skin. Creams applied afterwards to freshly cleansed skin will be able to absorb nicely into the deeper layers, allowing the active ingredients to work where they’re needed. Your skin will gradually improve, and I’d be very happy if you wrote to me afterwards to let me know how you’ve got on with the creams. We can then choose something else to meet your skin’s specific needs. I also recommend regular visits to a beautician, who can help with this type of acne through deep cleansing. Alternatively, in the current situation, you could also use an ultrasonic cleansing spatula.. It may be a longer journey, but it’s the best investment in yourself, and we believe that together we can help your skin become just the way you want it :-)
I look forward to hearing from you. If you’d like, you can place an order for anything that caught your eye and write everything else I recommended in the order notes. We’ll lovingly include it all in your parcel as samples :-)

If you have any questions, please do write to me.
I’m here for you. Have a lovely day.
Kind regards,
Daniela DULCIA natural
poradna@dulcia.sk

Please also take a look at the make-up you usually use (if any). I recommend avoiding conventional make-up containing mineral oils, silicones and the like... They clog pores, preventing the skin from getting rid of built-up sebum, and may also contribute to inflammation and acne. We also offer a range of colour cosmetics and make-up from Couleur Caramel on our website. It’s a professional, high-quality and original collection of colour cosmetics that combines pure natural ingredients with modern technology. Keeping up a regular water intake will also make a big difference. I recommend always having a bottle of fresh water to hand and staying hydrated. This helps the body get rid of harmful substances..  The skin needs to be cleansed very thoroughly and exfoliated regularly, and you should use our mud mask to cleanse and minimise pores. When we establish a deep-cleansing routine, the skin sheds its hardened outer layer, which is made up of dead skin cells, sebum and impurities and prevents creams from penetrating further into the skin. Creams applied afterwards to freshly cleansed skin will be able to absorb nicely into the deeper layers, allowing the active ingredients to work where they’re needed. Your skin will gradually improve, and I’d be very happy if you wrote to me afterwards to let me know how you’ve got on with the creams. We can then choose something else to meet your skin’s specific needs. It may be a longer journey, but it’s the best investment in yourself, and we believe that together we can help your skin become just the way you want it :-)
I look forward to hearing from you. If you’d like, you can place an order for anything that caught your eye and write everything else I recommended in the order notes. We’ll lovingly include it all in your parcel as samples :-)
If you have any questions, please do write to me.
I’m here for you. Have a lovely day.
Kind regards,
Daniela DULCIA natural
poradna@dulcia.sk

A very good day to you, dear Terezka,

Thank you for your question; we really appreciate it. For this type of acne, we definitely recommend a proper, gentle and mild cleansing routine combined with a suitably chosen exfoliator. I recommend the DEEP DOUBLE-ACTION EXFOLIATOR – it combines the mechanical and chemical effects of exfoliation. Its active ingredients deeply cleanse the pores and remove accumulated sebum and dead skin cells. They improve hydration and firmness. The exfoliator evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without causing damage. They massage the skin, gently stimulate circulation and cleanse it. A carefully balanced blend of essential oils refreshes and purifies. Alternatively, we can send you samples of both exfoliators so you can try them and see which suits you better. Exfoliation is one of the skincare treatments intended to restore radiance and vitality to the skin. After a certain time, the skin renews itself. It creates new cells that move through the layers of the skin to the surface, where they harden. Dead, hardened and old cells spoil the appearance of the skin, making it look tired, grey and dull. An exfoliator can bring your skin back to life in “a minute”. It also stimulates circulation and improves the condition and colour of your skin. An exfoliator cleanses and opens the pores. That is why, after using it, it is a good idea to apply a face mask or your favourite Dulcia natural product.
Afterwards, you can also use the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It minimises inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It is gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess sebum trapped in the pores. You can use this mask after exfoliating, so 2–3 times a week as well. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish essential moisture and reduce the formation of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead layer of skin. They cause the cells in the horny layer to swell and smooth unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and reduce inflammation. They reduce the formation of wrinkles and have a relaxing effect. If we establish a gentle and mild cleansing routine as well as deep care, we will gently remove the upper layer of skin, which is hardened and made up of dead skin cells and sebum.
We recommend using the mask and exfoliator in the evening, 2–3 times a week, on cleansed skin. We recommend our 3-step facial cleansing routine. Nourishing ingredients find it difficult to penetrate the hardened upper layer of the skin. Cleansing is essential to skincare; it is important to cleanse your skin morning and evening before applying creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to remove blackheads. It is best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can instead encourage the skin to produce more sebum. Once cleansed, your skin can take in all the wonderful nourishing ingredients in the creams you apply afterwards. I do not recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, your skin can take in all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It is an excellent hypoallergenic toner with cleansing and toning effects for all skin types. It maintains the skin’s pH, stimulates regeneration and has anti-inflammatory effects. Then gently wash and massage your face with the Soap Nuts Facial Cleansing Gel. It is a light, caring gel. It cleanses the skin effectively but gently while also providing intensive care and hydration. It deeply cleanses the skin of impurities and sebum without drying it out. Apply it to dry skin with dry hands. The third step is mint water, which hydrates and tones the skin and also has antibacterial properties.

If you would like, we would be happy to help you choose the right cream, too. Just tell us your skin type and together we can choose from our range of creams and serums with natural ingredients.

This skincare routine will help your skin function well and properly. Please also take a look at the make-up you usually use, if any. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients. As you have found, these clog pores, preventing the skin from getting rid of accumulated sebum, and may also contribute to inflammation and acne. We also offer a range of make-up and cosmetics from Couleur Caramel on our website. It is a professional, high-quality and original collection of make-up that combines pure natural ingredients with modern technology. Keeping up a regular drinking routine will certainly help, too. I recommend always having a bottle of plain water to hand and staying hydrated; this helps the body get rid of toxins.
You really do need to cleanse your skin thoroughly and exfoliate it regularly, and use our mud mask to cleanse and minimise pores.
If you wish, you can place an order for anything that has caught your interest and write everything else I have recommended in the order notes. We will lovingly include it all in your parcel as samples :-)
If you have any questions, please do get in touch. I’m here for you.
Have a lovely day.

Kind regards,
Daniela DULCIA natural
poradna@dulcia.sk

Wishing you a lovely day, dear Alenka,

Thank you so much for your message; we really appreciate it. If you don’t mind, I’ll give you some comprehensive advice, step by step, for healthy skin :-) 

We place great emphasis on cleansing the skin properly – gently and carefully... because the hardened outer layer of skin makes it difficult for nourishing ingredients to penetrate. Cleansing is essential to your skincare routine, and it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and can help get rid of blackheads. It’s best to cleanse your skin without soap or alcohol, to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend using micellar water or a product containing alcohol to cleanse your skin. These products strip everything from the skin, including its natural protective layer, because they contain surfactants – substances from the saponin group, which are also found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic facial lotion with cleansing and toning effects, suitable for all skin types. It maintains the skin’s pH, stimulates the regenerative processes and has anti-inflammatory effects. Then gently wash and massage your face with the Soap Nuts Facial Cleansing Gel. It’s a light, caring gel. It cleanses the skin effectively but gently, while also providing intensive care and hydration. It deeply cleanses the skin of dirt and oil without drying it out. Apply to dry skin with dry hands. As a third step, use mint water, which hydrates and tones the skin and also has antibacterial properties.

We consider regular exfoliation to be a very important step for this skin type. We’ve expanded our range to include a series of peels and masks at professional salon level, containing AHA acids and other excellent active ingredients. Of these, I recommend the DOUBLE-ACTION DEEP PEEL (2–3 times a week). It combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse the pores, removing built-up oil and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without damaging it. They massage the skin and gently boost circulation as they cleanse. A carefully balanced blend of essential oils refreshes and disinfects. Alternatively, we can send you samples of both peels so you can try them and see which suits you better. Exfoliation is a beauty treatment designed to restore your skin’s radiance and vitality. After a certain time, the skin renews itself. It creates new cells that travel through the layers of the skin to the surface, where they harden. Dead, hardened, old cells dull the appearance of the skin, leaving it looking tired, grey and lacklustre. A peel brings your skin back to life in just “a minute”. It also boosts circulation and improves its condition and colour. A peel cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly.

After exfoliating, use the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It minimises inflammatory processes. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It’s gentle enough for sensitive skin, too. It helps normalise acne and absorb excess oil trapped in the pores. You can use this mask after exfoliating, so also 2–3 times a week. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse the pores, replenish essential moisture and reduce the formation of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the horny layer to swell and smooth out unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten the pores. They hydrate the skin and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect. By establishing a gentle, careful cleansing routine and deep-acting skincare, we can gently remove the hardened outer layer of skin, made up of dead skin cells and oil.

For creams, I recommend applying Collagen Hydrating Serum to cleansed skin morning and evening. As well as hydrating the skin brilliantly, it also has anti-inflammatory properties and is a great help in the fight against acne. For daytime care, I suggest the Fruit and Q10 Cleansing Complex cream. It significantly regulates the skin’s oil production and has lovely mattifying effects. It also has a powerful cleansing action and anti-inflammatory properties. It provides a deep cleanse for your skin. It cleanses and tightens the skin, hydrates it and enriches it with vitamins and antioxidants. For night-time care, I recommend the Aloe Vera and Silk cream, which contains ingredients that fight bacteria. Aloe vera has a mild anaesthetic effect. Thanks to its rich composition, it boosts circulation right down to the deepest layers of the skin. Silk proteins are similar to the proteins found in human skin. They strengthen the skin’s protective barrier and penetrate into its deeper layers. They work like tiny sponges, optimally regulating the skin’s water reserves and binding moisture.

For a first response to localised acne, our new product from the Dulcia Plus range is the best choice – PLUS – ANTI-ACNE. This concentrated product reduces acne, cleanses and tightens pores, while soothing the skin and balancing its microbiome. Thanks to a combination of AHA acids, niacin and anisic acid, it removes the hardened layer of skin, helping to release oil from the pores. It works intensively against acne-causing bacteria and reduces existing inflammation. The combination of azelaic acid and zinc works against hormonal acne. Our popular Zinc Ointment should also help. Zinc is antibacterial, helps prevent the spread of bacteria, suppresses inflammation and pus formation. It soothes irritated skin and speeds up regeneration, leaving a delicate protective film. You can apply it locally, for example, under make-up in the morning or to targeted areas at night. Alternatively, use it once a week as an overnight mask over the whole face.

This skincare routine will help your skin function well and properly.. Please also take a look at the make-up you usually use (if any). I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients... they clog the pores, preventing the skin from getting rid of built-up oil, and this can also contribute to inflammation and acne. Our website also offers a range of decorative cosmetics and make-up from Couleur Caramel, a professional, high-quality and original collection of decorative cosmetics that combines pure natural ingredients with modern technology. Drinking enough water regularly will also make a big difference. I recommend always keeping a bottle of fresh water to hand and staying hydrated. This helps the body get rid of harmful substances.. Mint tea is also excellent, for example (but not in large quantities or over a long period); it helps balance hormones and can therefore also help with problem skin..
It’s really important to cleanse your skin very thoroughly and exfoliate regularly, and to use our mud mask to cleanse and minimise pores.. It may be a longer journey, but it’s the best investment you can make in yourself, and we believe that together we can help you achieve the skin you’ve always wanted :-)

If you like, you can place an order for anything that caught your eye and write everything else I recommended in the order notes. We’ll lovingly include it all in your parcel as samples :-) If you have any questions, please do get in touch. I’m here for you.
Have a lovely day.

Kind regards,
Daniela
DULCIA natural
poradna@dulcia.sk

Good day, lovely Zuzka,

Thank you so much for your question. If you don't mind, I'll advise you comprehensively, step by step, for your skin type<3

The Exclusive collection will be the best choice for your little face during the cooler months ahead, when your skin needs extra nourishment and care. This collection restores radiance, firmness and elasticity to mature skin. Step by step, it combines different ways to revitalise and rejuvenate the skin, renewing every layer. It provides a protective barrier for the skin, improves its tone and plumpness, and reduces inflammation that causes skin damage. It shapes the contours and helps tighten loose, sagging skin. Thanks to its effective ingredients, the products help soften and even out pigmentation.

I'd like to highlight the importance of cleansing your skin properly, gently and carefully. Cleansing is essential to skincare, and it's important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps get rid of blackheads. It's best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It's an excellent hypoallergenic facial lotion with a cleansing and toning effect for all skin types. It maintains the skin's pH, stimulates the regeneration process and has anti-inflammatory effects. Next, gently wash and massage your face with the Mydlové orechy facial cleansing gel. It's a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It cleanses the skin deep down, removing impurities and oil without drying it out. Apply to dry skin with dry hands. The third step is Rose Water, which hydrates and tones.

We consider regular exfoliation a very important step for this skin type. We recently launched new products in our professional salon-quality range of exfoliators and masks containing AHA acids. With the right, thorough exfoliation, the skin is cleansed, allowing all the goodness from your creams to penetrate it more effectively and leaving it beautifully hydrated. I therefore recommend the following more comprehensive treatment: DEEP DOUBLE-ACTION EXFOLIATOR – combines mechanical and chemical exfoliation. Active ingredients cleanse the pores deep down, removing excess oil and dead skin cells. They improve hydration and firmness. The exfoliator evens out areas of uneven pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened layer of dead skin without causing damage. They massage the skin, gently stimulate circulation and cleanse. A carefully balanced blend of essential oils refreshes and purifies. You can use it 2–3 times a week. Please let me know if you have active, inflamed acne, as we may need to choose a gentler exfoliator. Exfoliation is a cosmetic treatment designed to restore the skin's radiance and vitality. After a while, the skin renews itself. It creates new cells that pass through the layers of skin to the surface, where they become keratinised. Dead, hardened, old cells make the skin look tired, grey and dull. This exfoliator brings your skin back to life in just a minute. It also boosts circulation and improves its condition and colour. It cleanses and opens the pores. That's why it's a good idea to apply a face mask or your favourite Dulcia natural product after using it. Active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly.

And then, once a week after exfoliating, we recommend the REJUVENATING MASK WITH GLYCOLIC AND HYALURONIC ACIDS. This intensive, highly effective mask is ideal for revitalising, firming and renewing the skin. It softens and reduces the appearance of wrinkles and visibly regenerates the skin. Daisy extract helps even out the skin tone. Glycolic and hyaluronic acids give the skin elasticity and a plump, hydrated appearance. Glycolic acid removes dead skin cells and repairs the skin deep down. It works like a funnel, allowing active ingredients to be transported quickly to the deepest layers of the skin. It also helps hyaluronic acid bind to skin cells, filling the spaces between them and hydrating the skin. You can alternate between these masks and see which combination works best for your skin. Face masks have an intensive nourishing as well as cleansing effect. They cleanse the pores deep down, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the outermost skin layer to swell and smooth the skin's surface. They regulate the activity of the sebaceous and sweat glands, tighten pores, hydrate and soothe inflammation. They reduce wrinkle formation and have a relaxing effect. Before using a mask, we recommend a patch test – try a little on the skin behind your ear, below your temple. Watch for a reaction; a slight tingling is fine, the enzymes are working :-) However, if you feel intense burning or itching, please use the mask on a different day from your exfoliator, and this should be fine.

We've covered cleansing, in-depth care and creams with serums. For extra care, I'd also recommend our latest launches: facial essences. The powerful daily facial essence with vitamin C is rich in antioxidants that visibly firm and brighten the skin and significantly improve signs of photoageing. Its formula is based on a powerful antioxidant complex and the exceptionally rare ingredient raykami. The daily essence firms the skin and brightens its appearance, minimises visible signs of photoageing and protects the skin from pollution and other environmental stressors. Apply it to cleansed skin every morning, then follow with serum and cream. The night facial essence has a wonderful renewing effect. It's an elegant, pleasant addition to your skincare routine. It enhances and speeds up the effect of nourishing ingredients. It's made with small molecules that penetrate the skin easily and deeply. It contains low-molecular-weight hyaluronic acid, which penetrates the deeper layers. The glycolic acid it contains creates an effective “funnel” for the hyaluronic acid – both acids work at cellular level. You'll see the results after just a few uses. Apply this one to cleansed skin and don't apply anything else afterwards; leave it on overnight and use it 2–3 times a week :-)

We hope our creams bring you joy and the results you're hoping for, so your skin looks just the way you want it to :-)
If you'd like, we can post samples to your address. Or, if anything has caught your eye, you can place an order and simply add everything I've recommended in the order notes. We'll lovingly include it in your parcel and send it by courier straight to your door. If you have any questions, please write to me. I'm here for you.

Have a lovely day :-)
Kind regards,
Daniela Dulcia natural

A very good day to you, dear Ivanka,

Thank you so much for your message and your kind words; we really appreciate them. If you don’t mind, I’ll give you some more comprehensive advice on facial cleansing.

Cleansing is essential to your skincare routine, and it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Gentle cleansing removes dry, flaky patches and helps to remove blackheads. It’s best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic facial cleanser with cleansing and toning effects, suitable for all skin types. It maintains the skin’s pH, stimulates regenerative processes and has anti-inflammatory effects. Then gently wash and massage your face with Soap Nuts facial cleansing gel. It’s a light, caring gel. It cleanses the skin effectively but gently, while also providing intensive care and hydration. It deeply cleanses the skin of impurities and oil without drying it out. Apply it to dry skin with dry hands. And as a third step, use rose water, which hydrates and tones.

I hope you’ll find the best option for you in this selection. 

If you have any other questions, I’m here for you.

Have a lovely day

Kind regards

Daniela DULCIA natural

A very lovely good day to you, dear Miška,

Thank you so much for your question and for placing your trust in us; we really appreciate it. This type of skin needs more comprehensive care. From what you describe, it sounds as though your skin is dehydrated and may also need proper, gentle and careful cleansing... As the outer layer of skin has become thickened, nourishing ingredients find it difficult to penetrate. We recently launched new products in our range of peels and masks, at professional salon level and containing enzymes. With the right, thorough exfoliation, the skin is cleansed and all the goodness from your creams can then penetrate the skin more effectively, allowing it to become nicely hydrated. So I recommend the following more comprehensive routine: GENTLE ENZYME PEEL. Enzymes dissolve the bonds between dead cells, gently yet extremely effectively removing them. New cells come to the surface, giving the skin a beautiful, radiant appearance. With regular use, skin becomes more resilient and healthier, subsequent skincare is more effective and the benefits of care products are more intensive. It reduces skin thickening and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy microbial balance. Its gentle texture is also suitable for very sensitive, irritated and inflamed skin. Enzyme peeling is the gentlest method of exfoliation; it does not damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging the surface. I recommend using it 2–3 times a week. Peeling is a skincare treatment designed to restore radiance and vitality to the skin. After a certain period of time, skin renews itself. It creates new cells that move through the layers of the skin to the surface, where they become keratinised. Dead, keratinised and old cells spoil the appearance of the skin, making it look tired, grey and dull. A peel brings the skin back to life in “a minute”. It also boosts circulation, improving its condition and colour. A peel cleanses and opens the pores. That is why, after using it, it is a good idea to apply a face mask or your favourite Dulcia natural product. Active ingredients penetrate into the deeper layers more quickly, allowing them to nourish the skin thoroughly. I recommend using it 2–3 times a week. After using the peel, apply the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It minimises inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It is gentle enough even for sensitive skin. It helps to normalise acne and absorb excess sebum lodged in the pores. You can use this mask after peeling, so also 2–3 times a week. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish the skin’s moisture and reduce the formation of fine lines and wrinkles. Regular use of face masks is an essential part of complete skincare. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead skin layer. They cause the cells in the horny layer to swell and smooth unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect. By establishing a gentle, careful cleansing routine and providing deep care, we can gently remove the upper layer of skin that has become thickened and consists of dead skin cells and sebum.

Cleansing is essential to skincare. It is important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural skin cleansing removes dry, flaky patches and can help to remove blackheads. It is best to cleanse your skin without soap or alcohol to prevent excessive dryness, which can instead encourage the skin to produce more sebum. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I do not recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which belong to the saponin group of substances and are found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It is an excellent hypoallergenic facial cleanser with cleansing and toning properties for all skin types. It maintains the skin’s pH, stimulates regeneration and has anti-inflammatory properties. Then gently wash and massage the skin with the Mydlové orechy facial cleansing gel. It is a light, caring gel. It cleanses the skin effectively yet gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities and sebum without drying it out. Apply it to dry skin with dry hands. The third step is rose water, which hydrates and tones.

For creams, I recommend applying a small amount of Collagen hydrating serum to cleansed skin morning and evening. It provides an extra dose of hydration and is also a great help in soothing inflammation in the skin, and therefore acne too. Once we have established the right cleansing routine and deep care, your face will be able to absorb all the nourishing ingredients in the creams you apply. The LIGHT HYDRATING CREAM would be ideal afterwards. This light cream has a delicate texture and a pleasant citrus-floral scent. It absorbs quickly into the skin, leaving it velvety and hydrated to the touch from the very first application. Its main ingredient is precious rose water; it also contains light, non-greasy oils and is enriched with natural vitamin E and provitamin B5 to maintain long-lasting skin hydration. The Light Hydrating Cream is suitable for all skin types. I would recommend the rosehip cream for the colder months of the year. If you experience redness when outdoors in the cold, our Protective Cream Against Wind and Cold is excellent. It is a pleasant, rich cream that protects your skin on cold, windy days. The delicate skin on your face is particularly stressed and exposed to unpleasant external factors during winter, so it needs plenty of care, protection and hydration. The cream contains ingredients that protect the skin from wind and cold, as well as the strong winter sun. Avocado oil, which is rich in lecithin and vitamins A, B, C, D, E, H and K, hydrates and protects the skin. It regenerates cells and protects the skin from damage caused by unpleasant weather or strong sunlight. Macadamia oil enhances the properties of avocado oil and butter, particularly through its light texture and rapid absorption into the skin. Macadamia oil is a powerful antioxidant that helps prevent damage to cell membranes. Lecithin is found in every living cell, strengthens the skin’s defences and helps keep it soft and supple, while optimising the function of the sebaceous glands. Beeswax creates a protective film on the face that keeps active ingredients in the skin for many hours. The cream stimulates microcirculation, and if you suffer from dry, cracked skin in winter, you can use it as a day cream.

For sensitive areas, I recommend our much-loved new product from the PLUS range – ROSACEA. This gentle, careful yet effective product is designed to soothe reactive, hypersensitive skin immediately and over the long term. It helps calm inflammation, reduces redness and soothes skin affected by rosacea, couperose and extreme sensitivity. Thanks to its fermented probiotic culture, which supports the growth of beneficial bacteria, it helps speed up the restoration of the microbiome.

Please also take a look at the make-up you usually use (if any). I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as these clog pores and prevent the skin from getting rid of accumulated sebum; they may also contribute to inflammation and acne. Our website also offers a range of make-up and decorative cosmetics by Couleur Caramel, a professional, high-quality and original collection that combines pure natural ingredients with modern technology. Drinking enough water regularly can also make a big difference. I recommend keeping a bottle of fresh water with you and staying hydrated. This helps the body get rid of harmful substances. Peppermint tea is also excellent, for example (but not in large quantities or over a long period); it helps balance hormones and can therefore also help with problem skin.
It is really important to cleanse your skin thoroughly and exfoliate regularly, and to use our mud mask to cleanse and minimise pores. When we establish a deep-cleansing routine, the skin sheds its thickened outer layer, which consists of dead skin cells, sebum and impurities and is precisely what prevents creams from penetrating deeper into the skin. The skin can then appear dry, sensitive and dull. When you apply creams to skin that has been cleansed in this way, they will be able to absorb nicely into the deeper layers, allowing the active ingredients to work where they should. It may take a little time, but it is the best investment you can make in yourself, and we believe that together we can help your skin become the way you want it to be :-)
I believe that with this tailored routine, we can work together to achieve the skin you want :-)
If you have any questions, please get in touch. I’m here for you. You can write any of the products I’ve recommended in the order notes, and we’ll lovingly include samples in your parcel :-)

Have a lovely day.
Best wishes,
Daniela DULCIA natural
poradna@dulcia.sk

Hello,

For areas of redness, I recommend our wonderful new product from the PLUS - ROSACEA, SOOTHING range. This gentle, mild yet effective product is designed to soothe reactive, hypersensitive skin immediately and over the long term. It helps calm inflammation, reduce redness and soothe skin affected by rosacea, couperose and extreme sensitivity. Thanks to its fermented probiotic culture, which supports the growth of beneficial bacteria, it helps speed up the restoration of the microbiome.

If you would like more comprehensive advice tailored specifically to your skin, please email me at poradna@dulcia.sk. I’ll be very happy to reply and recommend the most suitable skincare and creams for you.
Thank you for your question, and I hope you have a lovely day :-)
P.S. Congratulations on your new baby ♡

Kind regards,

Daniela DULCIA natural

A very lovely good day to you, dear Andrejka,

Thank you so much for your message; we really appreciate it. If you don’t mind, I’ll give you some comprehensive advice, step by step, for healthy skin :-)

From what you describe, it looks as though your skin is dehydrated and may also need the right kind of gentle, mild cleansing... Nutrients have difficulty penetrating the hardened outer layer of the skin. Cleansing is essential to skincare, and it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to get rid of blackheads. It’s best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I recommend first removing your make-up with Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic facial cleanser with cleansing and toning effects for all skin types. It maintains the skin’s pH, stimulates regenerative processes and has anti-inflammatory effects. Then gently wash and massage your face with Soap Nuts Cleansing Gel. It’s a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities and oil without drying it out. Apply it to dry skin with dry hands. As a third step, use mint water, which hydrates and tones, and is also antibacterial.

We consider regular exfoliation a very important step for this type of skin. We’ve expanded our range with a series of peels and masks at professional salon level, containing AHA acids and other excellent active ingredients. I recommend the following (2–3 times a week):

DEEP PEEL WITH DOUBLE ACTION – Combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse pores and remove accumulated oil and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without damaging it. They massage the skin and gently stimulate circulation as they cleanse. A carefully balanced blend of essential oils refreshes and disinfects. Alternatively, we can send you samples of both peels so you can try them and see which suits you better. A peel is a cosmetic treatment designed to restore radiance and vitality to the skin. After a certain time, the skin renews itself. It creates new cells that pass through the layers of skin to the surface, where they harden. Dead, hardened and old cells detract from the skin’s appearance, leaving it tired, grey and dull. A peel brings the skin back to life in “just a minute”. It also stimulates circulation and improves its condition and colour. A peel cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients reach the deeper layers more quickly, allowing them to nourish the skin thoroughly.

After exfoliating, apply the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It minimises inflammation, draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It’s gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess oil trapped in the pores. You can use this mask after exfoliating, so also 2–3 times a week. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish essential moisture and reduce the formation of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the horny layer to swell and smooth out unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and soothe inflammation. They reduce wrinkle formation and have a relaxing effect. By setting up a gentle, mild cleansing routine and deep care, we can gently remove the hardened upper layer of skin, made up of dead skin cells and oil.

For creams, I recommend applying Collagen Hydrating Serum to cleansed skin morning and evening. As well as being great for hydrating the skin, it’s anti-inflammatory and an excellent aid in the fight against acne. For daytime care, I suggest the Fruit and Q10 Cream – Cleansing Complex. It significantly regulates oil production in the skin and has a lovely mattifying effect. It also has a strong cleansing and anti-inflammatory effect. It provides a deep cleanse for your skin. It cleanses and tightens, hydrates and nourishes it with vitamins and antioxidants. For night-time care, I recommend the Aloe Vera and Silk Cream, which contains ingredients that fight bacteria. Aloe vera has a mild anaesthetic effect. Thanks to its rich composition, it stimulates circulation right down to the deepest layers of the skin. Silk proteins are similar to the proteins found in human skin. They strengthen the skin’s protective barrier and penetrate into its deeper layers. They work like tiny sponges, optimally regulating the skin’s water reserves and binding moisture.

For a first-aid treatment for localised acne, our new product from the Dulcia Plus range is the best choice – PLUS – ANTI-ACNE. This concentrated product reduces acne, cleanses and tightens pores, while soothing the skin and balancing its microbiome. Thanks to a combination of AHA acids, niacin and anisic acid, it removes the hardened layer of skin, helping to release oil from the pores. It works intensively against acne-causing bacteria and reduces existing inflammation. A combination of azelaic acid and zinc works on hormonal acne. Our popular Zinc Ointment should also help. Zinc is antibacterial, fights the spread of bacteria, suppresses inflammation and pus, soothes irritated skin and speeds up regeneration, leaving a delicate protective film. You can apply it locally in the morning under make-up, for example, or locally at night. Alternatively, use it once a week as an overnight mask for the whole face.

For localised pigmentation, I highly, highly recommend our new product from the PLUS range – ANTI-PIGMENTATION. This highly concentrated specialist product reduces excessive pigmentation by regulating the production of melanin (skin pigment), which is controlled by the enzyme tyrosinase. It supplies cells with energy, stimulates circulation in the skin and inhibits tyrosinase activity, giving the skin a healthy, even colour. It contains AHA acids and a natural retinol alternative. Apply in the evening to thoroughly cleansed skin, either to specific areas or over the whole face, depending on your needs and the condition of your skin. Once absorbed, use your favourite face serum and moisturiser. If you’re using the product as an intensive depigmentation treatment on specific areas, we recommend applying another layer of cream over the area to preserve the product’s highest possible concentration. Avoid exposure to sunlight after use. It’s best used in the evening.

You can also apply PLUS – ANTI-WRINKLE locally to wrinkles. A few drops of this highly concentrated rejuvenating product stimulate your skin’s own collagen production and increase hyaluronic acid levels. The combination of glycolic acid, precious peptides and a natural retinol alternative wonderfully improves skin texture, softens lines and wrinkles and firms sagging skin. It gives the skin a beautifully even colour.

Please also take a look at the make-up you usually use, if any. I recommend avoiding conventional make-up containing mineral oils, silicones and the like... These clog pores, preventing the skin from getting rid of accumulated oil, and may also contribute to inflammation and acne. Our website also offers a range of Couleur Caramel colour cosmetics and make-up. It’s a professional, high-quality and original collection of colour cosmetics that combines pure natural ingredients with modern technology. Keeping well hydrated by drinking regularly will also make a big difference. I recommend always having a bottle of water to hand and staying hydrated. This helps the body get rid of harmful substances. Mint tea is also great, for example (but not in large quantities or over a long period); it helps balance hormones and can therefore also help with problem skin. It’s really important to cleanse your skin thoroughly, exfoliate regularly and use our mud mask to cleanse and minimise pores. When we establish a deep-cleansing routine, the skin gets rid of the hardened top layer, made up of dead skin cells, oil and impurities, which is precisely what prevents creams from penetrating deeper into the skin. Creams applied to skin that’s been cleansed in this way will then be able to sink nicely into the deeper layers, so the active ingredients can work where they’re meant to. Your skin will gradually improve. I’d be very happy if you wrote to me afterwards to let me know how the creams worked for you. We can then choose something else to suit what your skin needs at that particular time.

It may be a long process, but it’s the best investment you can make in yourself, and we believe that together we can help your skin look the way you want it to :-) I believe that with this skincare routine, we can achieve the skin you want together :-) I look forward to hearing from you.
If you wish, you can place an order for anything that caught your eye and write everything else I recommended in the order notes. We’ll lovingly include it all in your parcel as samples :-)

If you have any questions, please do write to me. I’m here for you. Have a lovely rest of your day.

Kind regards,

Daniela DULCIA natural

poradna@dulcia.sk

A very lovely good day to you, dear Broňa,

Thank you so much for your message; we really appreciate it. If you don’t mind, I’ll give you comprehensive advice, step by step, for healthy skin :-)

From what you describe, it looks as though your skin is dehydrated, and it seems that gentle, careful cleansing will also be needed... nutrients have difficulty penetrating the hardened outer layer of the skin. Cleansing is essential to skincare, and it is important to cleanse your skin morning and evening before applying creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural facial cleansing removes dry, flaky areas and helps to remove blackheads. It is best to cleanse your skin without soap or alcohol to avoid over-drying it, which would only encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I recommend first removing your make-up with Nourishing Cleansing Emulsion. It is an excellent hypoallergenic facial lotion with cleansing and toning effects, suitable for all skin types. It helps maintain the skin’s pH, stimulates the regeneration process and has anti-inflammatory effects. Then gently wash and massage your face with Soap Nuts Face Cleansing Gel. It is a light, caring gel. It cleanses the skin effectively yet gently, while providing intensive care and hydration. It cleanses the skin deeply, removing impurities and excess oil without drying it out. Apply it to dry skin with dry hands. The third step is rose water, which hydrates and tones, and is also antibacterial.

We consider regular exfoliation a very important step for this skin type. We have expanded our range with a series of exfoliators and masks at professional salon level. We especially recommend the following:

Once your skin is no longer sensitive thanks to proper cleansing and a well-tailored skincare routine, I definitely recommend Deep Exfoliator, which helps with clogged pores. DOUBLE-ACTION DEEP EXFOLIATOR - Combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse the pores, removing accumulated oil and dead cells. They improve hydration and firmness. The exfoliator evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without damaging it. They massage the skin, gently stimulate circulation and cleanse it. A carefully blended mix of essential oils refreshes and disinfects. I recommend using it 2–3 times a week. Exfoliation is a cosmetic treatment designed to restore the skin’s radiance and vitality. After a certain period, the skin renews itself. It creates new cells that move through the layers of skin to the surface, where they harden. Dead, hardened and old cells spoil the appearance of the skin, making it look tired, grey and dull. An exfoliator brings the skin back to life in “just a minute”. It also boosts circulation and improves the skin’s condition and colour. Exfoliation cleanses and opens the pores. That is why, after using it, it is a good idea to apply a face mask or your favourite Dulcia natural product. Active ingredients reach the deeper layers more quickly, allowing them to nourish the skin thoroughly.

After exfoliating, use the PORE-TIGHTENING MASK - CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It helps minimise inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It is gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess oil trapped in the pores. You can use this mask after exfoliating, so also 2–3 times a week. Face masks have an intensive nourishing and cleansing effect. They deeply cleanse the pores, replenish needed moisture and reduce the formation of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the horny layer to swell and smooth out unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect. By establishing a gentle, thorough cleansing routine and deep-care routine, we can gently remove the hardened outer layer of skin, which is made up of dead skin cells and oil.

As an extra treatment, I recommend PLUS - ANTI-WRINKLE. This highly concentrated rejuvenating product stimulates your skin’s own collagen production and increases hyaluronic acid levels with just a few drops. A combination of glycolic acid, precious peptides and a natural alternative to retinol does wonders for improving skin texture, softening lines and wrinkles, and firming sagging skin. It gives the complexion a beautifully even tone. Apply the product in the evening to thoroughly cleansed skin, either to specific areas or all over, 2–3 times a week. Use it on its own, or apply a serum or cream as needed. You can use the product long term or as an intensive course of treatment. If you use it on specific areas as an intensive course, we recommend not applying cream over those areas, to keep the product as concentrated as possible. Avoid exposure to sunlight after use. Contains glycolic acid.

As for creams, I recommend applying a small amount of Collagen Hydrating Serum to cleansed skin morning and evening. It provides an extra boost of hydration and is also a great aid in calming inflammation in the skin, and therefore acne too. Once we have established the right cleansing routine and deep-care routine, your face will be able to absorb all the nutrients in the creams you apply. A LIGHT HYDRATING CREAM would then be ideal. This light cream has a delicate texture and a pleasant citrus-floral scent. It is quickly absorbed into the skin, leaving it velvety and instantly hydrated. Its main ingredient is precious rose water, alongside light, non-greasy oils. It is enriched with natural vitamin E and provitamin B5 to help keep the skin hydrated for longer. Light Hydrating Cream is suitable for all skin types. At night, you can add ANTI-WRINKLE CREAM WITH HYALURONIC ACID AND Q10. This luxurious cream contains valuable ingredients to help combat wrinkles and skin ageing. Avocado oil, rich in oleic acid, vitamin E and phytosterols, helps restore damaged, tired skin. Carrot tissue oil, high in beta-carotene, and rosehip oil, rich in antioxidants, are easily absorbed into the deeper layers of the skin, where they nourish and purify it. You could also try FIRMING ANTI-WRINKLE SERUM under your creams. This intensive rejuvenating serum helps oxygenate the skin, strengthens it and improves firmness overall. It contains a highly concentrated dose of an epidermal substance that acts as a natural filling ingredient. It stimulates cell division and improves skin cohesion, thereby reducing the depth of wrinkles. It creates a lifting effect and firms facial contours. The serum replenishes the skin’s water reserves, leaving it soft and youthful.

Please also take a look at the make-up you usually use, if any. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients... they clog pores, preventing the skin from getting rid of accumulated oil, and can also contribute to inflammation and acne. We also offer a range of colour cosmetics and make-up from Couleur Caramel on our website. It is a professional, high-quality and original collection of colour cosmetics that combines pure natural ingredients with modern technology. Drinking enough water regularly can also make a big difference. I recommend always keeping a bottle of fresh water close by and staying hydrated. This helps the body get rid of harmful substances. Peppermint tea is also great, for example (but avoid drinking it in large quantities or over a long period); it helps balance hormones and can therefore help with problem skin, too. It is really important to cleanse your skin thoroughly and exfoliate it regularly, and to use our mud mask to cleanse and minimise pores. When we establish a deep-cleansing routine, the skin sheds its hardened outer layer, made up of dead skin cells, oil and impurities. This is what prevents creams from penetrating deeper into the skin. The skin can then appear dry and dull... Creams applied to freshly cleansed skin will then be able to sink nicely into the deeper layers, allowing the active ingredients to work where they should. It may be a longer process, but it is the best investment you can make in yourself, and we believe that together we can help your skin look the way you want it to :-)

As for samples, if anything has caught your eye, you can place an order and add everything I’ve recommended to you to the notes for your order. We’ll lovingly include them as samples. Until 8 March, we’re sending a gift of a daily essence with every order. If you’d rather not take advantage of this option, we can send you samples instead – just send us your address and we’ll post them to you. I believe that with a skincare routine tailored in this way, together we can achieve the skin you want :-) If you have any questions, please write to me. I’m here for you.

Wishing you a lovely day.

Kind regards,

Daniela DULCIA natural

poradna@dulcia.sk

A very good day to you, dear Lea,

Thank you so much for your message; we really appreciate it. If you don’t mind, I’ll give you some comprehensive advice, step by step, for healthy skin :-)

From what you describe, it sounds as though your skin is dehydrated and also needs proper, gentle and mild cleansing... Nutrients have difficulty penetrating the hardened outer layer of the skin. Cleansing is essential to your skincare routine; it’s important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to get rid of blackheads. It’s best to cleanse your skin without soap or alcohol to avoid excessive dryness, which would only encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nutrients in the creams you apply afterwards. I recommend first removing your make-up with Nourishing Cleansing Emulsion. It’s an excellent hypoallergenic facial cleanser with cleansing and toning properties, suitable for all skin types. It maintains the skin’s pH, stimulates the regeneration process and has anti-inflammatory properties. Then gently wash and massage your face with Mydlové orechy facial cleansing gel. It’s a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It cleanses deep down, removing impurities and excess oil without drying the skin. Apply to dry skin using dry hands. The third step is rose water, which hydrates and tones the skin and is also antibacterial. We consider regular exfoliation a very important step for this skin type. We’ve expanded our range to include a series of peels and masks at professional salon level. We especially recommend the following: Deep cleansing is also very effective, and for this I recommend the GENTLE ENZYMATIC PEEL. Enzymes dissolve the bonds between dead skin cells, removing them gently and extremely effectively. New cells come to the surface, giving the skin a beautiful, radiant appearance. With regular use, skin becomes more resilient and healthier, and subsequent skincare is more effective, with the active ingredients in care products working more intensely. It reduces skin thickening and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy skin microbiome. Its gentle texture is also suitable for very sensitive, irritated and inflamed skin. The Enzymatic Peel offers the gentlest method of exfoliation, without damaging or irritating the skin. It gently cares for sensitive and acne-prone skin without causing surface damage. I recommend using it 2–3 times a week. Exfoliation is a cosmetic treatment designed to restore radiance and vitality to the skin. Skin renews itself over time. It creates new cells that pass through the layers of the skin and reach the surface, where they harden. Dead, hardened and old cells make the skin look tired, grey and dull. A peel brings the skin back to life in “a minute”. It also boosts circulation, improving its condition and colour. A peel cleanses and opens the pores. That’s why it’s a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly.
Once your skin is no longer sensitive thanks to proper cleansing and a well-tailored skincare routine, I definitely recommend the Deep Peel, which helps with clogged pores. DEEP PEEL WITH DOUBLE ACTION combines the mechanical and chemical effects of exfoliation. Active ingredients cleanse the pores deeply, removing built-up oil and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and helps even out its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without damaging it. They massage the skin, gently boost circulation and cleanse. A carefully blended mix of essential oils refreshes and purifies. Alternatively, we can send you samples of both peels so you can see which one suits you better. After exfoliating, apply the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It helps minimise inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It’s gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess oil trapped in the pores. You can use this mask after exfoliating, so 2–3 times a week as well. Face masks have an intensive nourishing as well as cleansing effect. They cleanse the pores deeply, replenish essential moisture and reduce the formation of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skincare routine. Choosing the right mask will give you an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the outermost skin layer to swell, helping to correct uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect. By setting up a gentle, mild cleansing routine and deep skincare, we can gently remove the hardened upper layer of the skin, made up of dead skin cells and oil.

Our favourite Zinc Ointment can also help with acne. Zinc is antibacterial, fights the spread of bacteria, reduces inflammation and suppuration. It soothes irritated skin and speeds up regeneration, leaving a fine protective film. You can apply it locally in the morning under make-up, for example, or locally at night. Alternatively, use it once a week as an overnight mask for the whole face.

For extra care, you can also use PLUS – HYDRATION. This concentrated product with exceptional benefits provides intensive, targeted hydration and helps protect the skin from moisture loss. AHA acids ensure the product is effectively transported into the deeper layers of the skin, while its active ingredients bind a huge amount of moisture in the skin. It influences both the external and internal processes that cause a lack of moisturising factors..

When it comes to creams, I recommend applying a little Collagen Hydrating Serum to cleansed skin morning and evening. It provides an extra dose of hydration and is also excellent for helping with inflammation in the skin, and therefore acne. Once we’ve got your cleansing routine and deep skincare right, your face will be able to absorb all the nutrients in the creams you apply. Afterwards, a LIGHT HYDRATING CREAM would be ideal. This light cream has a delicate texture and a pleasant citrus-floral scent. It absorbs quickly, leaving your skin velvety and feeling hydrated from the very first application. Its main ingredient is precious rose water. It contains light, non-greasy oils and is enriched with natural vitamin E and provitamin B5 to keep the skin hydrated for longer. The Light Hydrating Cream is suitable for all skin types.

Please also have a look at the make-up you usually use, if any. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients, as they clog pores and prevent the skin from getting rid of built-up oil. They can also contribute to inflammation and acne. We offer a range of colour cosmetics and make-up from Couleur Caramel on our website. It’s a professional, high-quality and original collection of colour cosmetics that combines pure natural ingredients with modern technology. Drinking enough water regularly can also make a big difference. I recommend always keeping a bottle of water handy and staying hydrated. This helps the body get rid of harmful substances. Peppermint tea is also great, for example (but don’t drink large amounts or drink it over a long period); it helps balance hormones and can therefore also help with problem skin. It’s really important to cleanse your skin thoroughly and exfoliate regularly, and to use our mud mask to cleanse and minimise pores. With deep cleansing, the skin sheds its hardened outer layer, made up of dead skin cells, oil and impurities, which is precisely what prevents creams from penetrating deeper into the skin. The skin can then look dry and dull. When you apply creams to freshly cleansed skin, they’ll be able to absorb nicely into the deeper layers, so the active ingredients can work where they’re supposed to. It may be a longer process, but it’s the best investment you can make in yourself, and we believe that together we can help you achieve the skin you’ve been wishing for :-)

I believe that by following this skincare routine, we can work together to achieve the skin you’ve been wishing for :-) If you have any questions, please get in touch. I’m here for you. Have a lovely day.

Best wishes,

Daniela DULCIA natural

poradna@dulcia.sk

A very good day to you, dear Monika,

Thank you very much for your question and for placing your trust in us; we really appreciate it. This type of skin needs a more comprehensive skincare routine. From what you describe, your skin appears to be dehydrated, and it seems that it will also need proper, gentle cleansing... As the top layer of skin is thickened, nourishing ingredients have difficulty penetrating it. We recently launched new products in our range of professional salon-quality peels and masks containing AHA acids. With the right, thorough exfoliation, the skin is cleansed and all the goodness in your creams can then penetrate the skin more easily, allowing it to become nicely hydrated. I therefore recommend the following more comprehensive routine: GENTLE ENZYME PEEL. Enzymes dissolve the bonds between dead skin cells, removing them gently and very effectively. New cells come to the surface, giving the skin a beautiful, radiant appearance. With regular use, skin becomes more resilient and healthier, subsequent skincare is more effective and the benefits of your skincare products are more intense. It reduces skin thickening and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy skin microbiome. Its gentle texture is suitable even for very sensitive, irritated and inflamed skin. The enzyme peel offers the gentlest method of exfoliation; it does not damage or irritate the skin. It gently cares for sensitive, acne-prone skin without damaging the surface. I recommend using it 2–3 times a week. A peel is a cosmetic treatment designed to restore the skin's radiance and vitality. After a certain period, the skin renews itself. It creates new cells that pass through the layers of skin to the surface, where they become keratinised. Dead, keratinised and old cells detract from the skin's appearance, making it tired, grey and dull. A peel brings the skin back to life in just “a minute”. It also boosts circulation and improves its condition and colour. A peel cleanses and opens the pores. That is why, after using it, it is a good idea to apply a face mask or your favourite Dulcia natural product. The active ingredients will reach the deeper layers more quickly, allowing them to nourish the skin thoroughly. I recommend using it 2–3 times a week.

After using the peel, apply the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It minimises inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It is gentle enough for sensitive skin too. It helps to normalise acne and absorb excess sebum trapped in the pores. You can use this mask after exfoliating, so also 2–3 times a week. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse the pores, replenish essential moisture and reduce the appearance of fine lines. Regular application of face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the horny layer to swell and smooth out unevenness on the skin's surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and calm inflammation. They reduce the formation of wrinkles and have a relaxing effect. By establishing the right gentle cleansing routine and in-depth care, we can gently remove the upper layer of skin, which is thickened and made up of dead skin cells and sebum.

Cleansing is essential to skincare, and it is important to cleanse your skin in the morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and can help remove blackheads. It is best to cleanse without soap or alcohol to avoid excessive dryness, which would only encourage the skin to produce more sebum. Once cleansed in this way, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I do not recommend cleansing your skin with micellar water or a product containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants—substances from the saponin group, found, for example, in cleaning products. Once cleansed in this way, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. This is an excellent hypoallergenic facial lotion with a cleansing and toning effect for all skin types. It maintains the skin's pH, stimulates regeneration and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nuts Facial Cleansing Gel. It is a light, caring gel. It cleanses the skin effectively yet gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities and sebum without drying it out. Apply it to dry skin with dry hands. The third step is rose water, which hydrates and tones.

As for creams, I recommend applying a little Collagen Hydrating Serum to cleansed skin in the morning and evening. It provides an extra dose of hydration and is also a great aid in calming inflammation in the skin, and therefore acne too. Once we have established the right cleansing routine and in-depth care, your skin will be able to absorb all the nourishing ingredients in the creams we apply. Next, the LIGHT MOISTURISER would be ideal. This light cream has a delicate texture and a pleasant citrus-floral scent. It is quickly absorbed, leaving skin velvety and hydrated from the very first touch. Its main ingredient is precious rose water; it contains light, non-greasy oils and is enriched with natural vitamin E and provitamin B5 to maintain long-lasting skin hydration. The Light Moisturiser is suitable for all skin types. For localised acne, our much-loved Zinc Ointment should help. Zinc is antibacterial, helps prevent the spread of bacteria, and reduces inflammation and pus. It soothes irritated skin and speeds up the regeneration process, leaving a delicate protective film. You can apply it locally in the morning under make-up, or locally at night. You can also use it once a week as an overnight mask over the whole face.

Please also take a look at the make-up you usually use, if any. I recommend avoiding conventional make-up containing mineral oils, silicones and so on... these clog pores, preventing the skin from getting rid of built-up sebum, and may also contribute to inflammation and acne. We also offer the Couleur Caramel range of colour cosmetics and make-up on our website. It is a professional, high-quality and original collection of colour cosmetics that combines pure natural ingredients with modern technology. Keeping well hydrated by drinking regularly can also make a big difference. I recommend always keeping a bottle of fresh water to hand and staying hydrated. This helps the body get rid of harmful substances. Peppermint tea is also excellent, for example (but not in large quantities or over a long period); it helps balance hormones and can therefore help with problem skin too. It is really important to cleanse the skin very thoroughly and exfoliate regularly, and to use our mud mask to cleanse and minimise pores. When we establish a deep-cleansing routine, the skin sheds its thickened top layer, which is made up of dead skin cells, sebum and impurities, and is precisely what prevents creams from penetrating deeper into the skin. The skin then appears dry, sensitive and dull. The creams applied to the skin once it has been cleansed in this way will be able to sink into the deeper layers, and the active ingredients will work where they should. It may be a longer process, but it is the best investment in yourself, and we believe that together we can help your skin become the way you want it to be :-) I believe that with this routine we can work together to achieve the skin you want :-)

If you have any questions, please write to me. I am here for you.

Have a lovely day.

Kind regards, Daniela DULCIA natural

poradna@dulcia.sk

A very lovely good day to you, dear Paťka,

Thank you so much for your question and for placing your trust in us; we really appreciate it. This type of skin needs more comprehensive care. From what you describe, it seems your skin is dehydrated and will also need the right kind of cleansing – gentle and kind... because of the hardened outer layer of skin, nourishing ingredients have difficulty penetrating it. We recently launched new products in our range of peels and masks at professional salon level, containing enzymes. With the right, thorough exfoliation, the skin is cleansed, and all the goodness from your creams can then penetrate the skin more easily, allowing it to start hydrating beautifully. I therefore recommend the following more comprehensive care routine:

GENTLE ENZYMATIC PEEL. Enzymes dissolve the bonds between dead cells, removing them gently and extremely effectively. New cells come to the surface, giving the skin a beautiful radiant appearance. With regular use, the skin becomes more resilient and healthier, subsequent skincare is more effective and the effects of skincare products are more intense. It reduces skin thickening and the formation of comedones. The peel contains soothing ingredients and probiotics to support healthy microbial function. Its gentle texture is also suitable for very sensitive, irritated and inflamed skin. Enzymatic peeling offers the gentlest method of exfoliation; it does not damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging the surface. I recommend using it 2–3 times a week. Peeling is one of the cosmetic treatments designed to restore the skin's radiance and vitality. After a certain time, the skin renews itself. It creates new cells, which pass through the layers of the skin up to the surface, where they become keratinised. Dead, hardened and old cells spoil the appearance of the skin, making it look tired, grey and dull. A peel brings the skin back to life in “a minute”. It also boosts circulation and improves its condition and colour. A peel cleanses and opens the pores. That is why it is a good idea to apply a face mask or your favourite Dulcia natural product after using it. The active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly. I recommend using it 2–3 times a week.

After using the peel, follow with SOOTHING AND NOURISHING MASK – MICRO-BIO COMPLEX. This gentle creamy mask nourishes and soothes irritated skin. It contains a complex of nourishing and microbiotic cultures to restore the skin's microflora. It improves the skin's immunity, supports regeneration, reduces redness and helps calm sensitivity. It retains the skin's essential moisture levels and stimulates skin metabolism. After use, the skin feels soft and soothed. It contains no irritating ingredients or essential oils. You can use this mask after peeling, so also 2–3 times a week. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse the pores, replenish essential moisture and reduce the appearance of fine lines. Regular application of face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead layer of skin. They cause the cells in the horny layer to swell and smooth out unevenness on the skin's surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect. If we establish the right gentle cleansing routine and in-depth care, we can gently remove the hardened upper layer of skin, which is made up of dead skin cells, sebum...

Cleansing is essential for skincare; it is important to cleanse your skin in the morning and evening before applying creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and can help remove blackheads. It is best to cleanse the skin without soap or alcohol to avoid excessive dryness, which would only encourage the skin to produce more sebum. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I do not recommend cleansing your skin with micellar water or a product containing alcohol. These products strip everything from the skin, including its natural protective layer, because of their surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It is an excellent hypoallergenic facial toner with cleansing and toning properties for all skin types. It maintains the skin's pH, stimulates regenerative processes and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nuts facial cleansing gel. It is a light, caring gel. It cleanses the skin effectively but gently, while also providing intensive care and hydration. It deeply cleanses the skin of impurities and sebum without drying it out. Apply to dry skin with dry hands. As the third step, use rose water, which hydrates and tones...

For your cream, I recommend applying a little Collagen Hydrating Serum to cleansed skin morning and evening. It provides an extra dose of hydration and is also a great help in calming inflammation in the skin, and therefore acne too. When we get the cleansing and in-depth care right, your skin will be able to absorb all the nourishing ingredients in the creams you apply. For summer, you could try the LIGHT HYDRATING CREAM. This light cream with a delicate texture and a pleasant citrus-floral fragrance is quickly absorbed into the skin, leaving it velvety and feeling hydrated from the very first moment. Its main ingredient is precious rose water; it contains light, non-greasy oils and is enriched with natural vitamin E and provitamin B5 to keep the skin hydrated for longer. The Light Hydrating Cream is suitable for all skin types.

I believe that regular cleansing, including deep cleansing, will help the dryness disappear, as the skin will be hydrated deeply and will absorb all the active ingredients in the creams you apply... As a first aid measure, I recommend PLUS – ROSACEA AND SOOTHING. This gentle, kind yet effective product is designed to soothe reactive, hypersensitive skin immediately and over the long term. It helps reduce inflammation, redness and soothe skin affected by rosacea, couperose and extreme sensitivity. Thanks to its fermented probiotic culture, which supports the growth of good bacteria, it helps speed up microbiome renewal.
To recap: we have a three-step cleansing routine, and 2–3 times a week we do a deep cleanse in the evening with the peel and mask. Use the Collagen serum in the evening and morning, followed by a cream. You can also use Plus to soothe the skin morning and evening, on cleansed skin and underneath your serum and cream.

This skincare routine will help. Regular peeling will remove the upper layer made up of dead cells, allowing the creams to penetrate deeper into the skin. I would also definitely recommend drinking enough water. Keep a bottle of water with you and stay hydrated. It may be a slightly longer journey, but it is an investment in yourself, and that is always worthwhile :-)
For any patches of eczema, I recommend the Zinc Ointment, which will treat and heal them and has antibacterial properties...
You can write in the notes for your order which samples you would like, and we will lovingly include them for you :-)

If you have any questions, please write to me. I am here for you.
Wishing you a lovely day
Kind regards
Daniela
Dulcia natural
poradna@dulcia.sk

A very lovely good day to you, dear Zdenka,

Thank you so much for your question and for placing your trust in us; we really appreciate it. This type of skin needs more comprehensive care. From what you describe, your skin seems dehydrated and it also looks as though it needs proper, gentle cleansing... nutrients have difficulty penetrating the hardened outer layer of skin. We recently launched new products in our range of peels and masks, at professional salon level and containing AHA acids. With the right, thorough exfoliation, the skin is cleansed and all the goodness from your creams can then penetrate it more effectively, allowing it to become nicely hydrated. I therefore recommend the following more comprehensive routine:

GENTLE ENZYMATIC PEEL. Enzymes dissolve the bonds between dead skin cells, removing them gently and very effectively. New cells come to the surface, giving the skin a beautiful, radiant appearance. With regular use, skin becomes more resilient and healthier, subsequent skincare is more effective and the benefits of treatment products are more intense. It reduces the build-up of dead skin cells and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy microbiome. Its gentle texture makes it suitable even for very sensitive, irritated and inflamed skin. Enzymatic peeling is the gentlest method of exfoliation; it does not damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging the surface. I recommend using it 2–3 times a week. A peel is a skincare treatment designed to restore the skin’s radiance and vitality. After a certain period, the skin renews itself. It creates new cells that move through the layers of the skin to its surface, where they become keratinised. Dead, hardened and old cells spoil the appearance of the skin, making it look tired, grey and dull. A peel brings your skin back to life in “just a minute”. It also boosts circulation and improves its condition and colour. The peel cleanses and opens pores. That is why it is a good idea to apply a face mask or your favourite Dulcia natural product after using it. The active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly. I recommend using it 2–3 times a week.

After using the peel, apply the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully fragranced mud mask effectively tightens, cleanses, unclogs and minimises pores. It reduces inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It is gentle enough for sensitive skin, too. It helps normalise acne and absorb excess sebum that has built up in the pores. You can use this mask after the peel, so also 2–3 times a week. Face masks have an intensive nourishing as well as cleansing action. They deeply cleanse pores, replenish moisture and reduce the formation of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skincare routine. Choosing the right mask guarantees an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the horny layer to swell and smooth out unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect. If we establish a gentle, effective cleansing routine and deep-care routine, we can gently remove the hardened outer layer of skin, made up of dead skin cells and sebum.

Cleansing is essential to skincare, and it is important to cleanse your skin in the morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to remove blackheads. It is best to cleanse the skin without soap or alcohol to avoid excessive dryness, which would only encourage the skin to produce more sebum. Once cleansed, the skin can take in all the wonderful nutrients from the creams you apply afterwards. I do not recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective barrier, because of their surfactants, which belong to the saponin group and are found, for example, in cleaning products. Once cleansed, the skin can take in all the wonderful nutrients from the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. This is an excellent hypoallergenic facial toner with cleansing and toning properties, suitable for all skin types. It maintains the skin’s pH, stimulates regeneration and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nuts Facial Cleansing Gel. It is a light, caring gel. It cleanses the skin effectively yet gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities and sebum without drying it out. Apply to dry skin with dry hands. The third step is rose water, which hydrates and tones..

For creams, I recommend applying a little Collagen Hydrating Serum to cleansed skin in the morning and evening. It provides an extra dose of hydration and is also great for soothing inflammation in the skin, and therefore acne too. When we establish the right cleansing and deep-care routines, the skin will be able to absorb all the nutrients from the creams we apply. A LIGHT HYDRATING CREAM will then be ideal. This light cream has a delicate texture and a pleasant citrus-floral fragrance. It absorbs quickly into the skin, leaving it velvety and feeling hydrated from the very first application. Its main ingredient is precious rose water. It also contains light, non-greasy oils and is enriched with natural vitamin E and provitamin B5 to help maintain long-lasting skin hydration. The Light Hydrating Cream is suitable for all skin types.

I believe that regular cleansing, including deep cleansing, will get rid of the dryness, as the skin will be hydrated deeply and absorb all the active ingredients from the creams we apply. As a first aid for dryness, I recommend our new product from the Plus range – Hydration. This is a concentrated product with exceptional benefits that provides intensive, targeted hydration and helps protect the skin from moisture loss. AHA acids ensure that the product is effectively delivered to the deeper layers of the skin, and its active ingredients bind a huge amount of moisture in the skin. It targets both the external and internal processes that cause a lack of hydrating factors.
To recap: we have a three-step cleansing routine, and 2–3 evenings a week we do a deep cleanse with a peel and mask. Collagen serum in the evening and morning, followed by cream. For extra care, apply Plus Hydration under your serum and cream every evening. You can apply cream on top of it :)

This skincare routine will help. With regular peeling, we will remove the top layer made up of dead cells, allowing the creams to penetrate deeper into the skin. I also highly recommend drinking enough plain water. Keep a bottle of water with you and stay hydrated. It may be a slightly longer process, but it’s an investment in yourself, and that’s always worthwhile :-)
For tired skin, you could also try a sample of the Energising Serum – it gives the skin plenty of energy, a boost and protection. The serum instantly firms tired skin. Its effect is based on plant-derived taurine extracted from the red algae Jania Rubens, which is cultivated in laboratory conditions. Taurine is an amino acid well known for its energising properties; it stimulates the number and length of fibroblasts, thereby strengthening the skin’s structure. It has up to 10 times the skin-boosting effect of synthetic taurine, provides instant hydration and erases signs of fatigue with an immediate effect. Thanks to its protective properties, the serum forms a protective layer on the skin’s surface, helping shield it from the external environment, the harmful effects of blue light, free radicals and toxins from the surroundings.
You can note which samples you would like in the comments on your order, and we’ll gladly include them for you :-)

If you have any questions, please do get in touch. I’m here for you.
Wishing you a lovely day
Kind regards
Daniela
Dulcia natural
poradna@dulcia.sk

A very lovely good day to you,

Thank you very much for your question and for placing your trust in us; we really appreciate it. This type of skin needs more comprehensive care. From what you describe, your skin appears to be dehydrated, and it seems that it will also need proper, gentle cleansing... Nutrients find it difficult to penetrate skin with a thickened outer layer. We recently launched new products in our range of peels and masks, at professional salon level and containing AHA acids. With the right, thorough exfoliation, the skin is cleansed and all the beneficial ingredients in your creams can then penetrate it more easily, allowing it to become nicely hydrated. I therefore recommend the following more comprehensive routine:

GENTLE ENZYMATIC PEEL. Enzymes dissolve the bonds between dead skin cells, removing them gently and very effectively. New cells come to the surface, giving the skin a beautiful, radiant appearance. With regular use, the skin becomes more resilient and healthier, subsequent skincare is more effective and the results of skincare products more intensive. It reduces skin thickening and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy microbiome. Its gentle texture is also suitable for very sensitive, irritated and inflamed skin. Enzymatic peeling is the gentlest method of exfoliation; it does not damage or irritate the skin. It gently treats sensitive and acne-prone skin without damaging the surface. I recommend using it 2–3 times a week. Peeling is a cosmetic treatment designed to restore radiance and vitality to the skin. After a certain time, the skin renews itself. It creates new cells, which pass through the layers of the skin to the surface, where they become keratinised. Dead, keratinised and old cells spoil the appearance of the skin, making it look tired, grey and dull. A peel brings the skin back to life in just a minute. It also boosts circulation and improves its condition and colour. A peel cleanses and opens the pores. That is why it is a good idea to apply a face mask or your favourite Dulcia natural product afterwards. The active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly. I recommend using it 2–3 times a week.

After using the peel, apply the PORE-TIGHTENING MASK – CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It helps minimise inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It is gentle enough for sensitive skin. It helps to normalise acne and absorb excess sebum trapped in the pores. You can use this mask after the peel, so also 2–3 times a week. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse the pores, replenish necessary moisture and reduce the appearance of fine lines. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the horny layer to swell and smooth out unevenness on the skin’s surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect. By establishing a gentle, thorough cleansing routine and deep-care routine, we can gently remove the upper layer of skin, which is made up of keratinised dead skin cells and sebum.

Cleansing is essential to skincare. It is important to cleanse your skin in the morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural facial cleansing removes dry, flaky areas and can also help to remove blackheads. It is best to cleanse the skin without soap or alcohol, to avoid excessive dryness, which would only encourage the skin to produce more sebum. Once cleansed, the skin can absorb all the wonderful nutrients in the creams you apply afterwards. I do not recommend cleansing your skin with micellar water or a product containing alcohol. These products strip away everything from the skin, including its natural protective barrier, because they contain surfactants, which are substances from the saponin group found, for example, in cleaning products. Once cleansed, the skin can absorb all the wonderful nutrients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It is an excellent hypoallergenic facial cleanser with a cleansing and toning effect for all skin types. It maintains the skin’s pH, stimulates regenerative processes and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nuts Facial Cleansing Gel. It is a light, caring gel. It cleanses the skin effectively yet gently, while also providing intensive care and hydration. It cleanses the skin deeply, removing impurities and sebum without drying it out. Apply to dry skin with dry hands. The third step is rose water, which hydrates and tones.

For creams, I recommend applying a small amount of Collagen Hydrating Serum to cleansed skin in the morning and evening. It provides an extra dose of hydration and is also a great aid in calming inflammation in the skin, and therefore acne. Once we establish the right cleansing routine and deep-care routine, your face will be able to absorb all the nutrients in the creams we apply. If you wish, you can add a note to your order saying that you would like to try some other creams to complement your skincare routine, in the form of a day or night cream – whichever suits you best. I recommend the Light Hydrating Cream and the Cream with Marula and Ceramide Complex.

I believe that regular cleansing, including deep cleansing, will get rid of the dryness, as your skin will be hydrated deeply and absorb all the active ingredients in the creams we apply. As a first aid for dryness, I recommend our new product from the Plus range – Hydration. It is a concentrated product with exceptional results, providing intensive, targeted hydration for the skin as well as protecting it from moisture loss. AHA acids ensure that the product is transported effectively into the deeper layers of the skin, and its active ingredients bind a huge amount of moisture in the skin. It affects both the external and internal processes that cause a lack of hydrating factors.
To recap: we have a three-step cleansing routine, and 2–3 times a week in the evening we deep-cleanse with a peel and mask. Use the Collagen serum in the evening and morning, followed by a cream. For extra care, apply Plus Hydration under your serum and cream every evening. You can apply cream over it :)

This skincare routine will help. Regular peeling will remove the top layer made up of dead cells, allowing the creams to penetrate deeper into the skin. I also strongly recommend keeping up your water intake by drinking plain water. Keep a bottle of water with you and stay hydrated. It may be a bit of a longer journey, but it is an investment in yourself, and that is always worthwhile :-)
If you have any questions, please write to me. I’m here for you.
Have a lovely rest of your day
Kind regards
Daniela
Dulcia natural
poradna@dulcia.sk

A very good day to you,

Thank you very much for your question and for placing your trust in us; we really appreciate it. If you don't mind, I'll give you some comprehensive advice, step by step, for healthy skin :-)

From what you describe, your skin seems to be dehydrated, and it also looks as though it needs the right kind of gentle, careful cleansing... Nutrients have difficulty penetrating the hardened outer layer of the skin. We recently launched new products in our range of peels and masks, at professional salon level and containing AHA acids. With the right, thorough exfoliation, the skin is cleansed and, afterwards, all the good ingredients in your creams can penetrate the skin more effectively, allowing it to become nicely hydrated. So I recommend the following, more comprehensive skincare routine:

DEEP PEEL WITH A DOUBLE ACTION - Combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse pores and remove accumulated sebum and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and makes its tone more even. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without causing damage. They massage the skin and gently stimulate circulation as they cleanse. A carefully balanced blend of essential oils refreshes and purifies. You can use it 2-3 times a week. Exfoliation is one of the cosmetic treatments designed to restore the skin's radiance and vitality. After a certain period, the skin renews itself. It creates new cells, which pass through the layers of skin to the surface, where they become keratinised. Dead, hardened, old cells spoil the appearance of the skin, making it look tired, grey and dull. This peel brings the skin back to life in just "a minute". It also boosts circulation and improves its condition and colour. The peel cleanses and opens the pores. That's why it's a good idea to apply a face mask or your favourite Dulcia natural product after using it. The active ingredients penetrate the deeper layers more quickly, allowing them to nourish the skin thoroughly. I recommend using it 2-3 times a week.

After exfoliating, I recommend: HYDRATING MASK - ECTOIN AND COENZYME Q10. This hydrating cream mask provides intensive hydration and helps restore the skin's elasticity. It leaves the skin feeling soft and smooth, replenishes its moisture and gives it a lovely scent. The skin feels softer, plumper and firmer to the touch. The mask supports skin cell regeneration and reduces fine lines and wrinkles. It helps soothe skin stressed by external influences, protecting its health and beauty. Face masks have intensive nourishing as well as cleansing properties. They deeply cleanse pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead layer of skin. They cause the cells in the outermost layer to swell and smooth the skin's surface. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect.

Cleansing is essential to skincare. It's important to cleanse your skin in the morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to remove blackheads. It's best to cleanse your skin without soap or alcohol, to avoid over-drying it, which can instead encourage the skin to produce more sebum. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don't recommend cleansing your skin with micellar water or a product containing alcohol. These products strip everything from the skin, including its natural protective layer, because they contain surfactants, which belong to the saponin group and are also found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It's an excellent hypoallergenic facial cleanser with cleansing and toning effects, suitable for all skin types. It maintains the skin's pH, stimulates the regeneration process and has anti-inflammatory effects. Then gently wash and massage your face with the Mydlové orechy facial cleansing gel. It's a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It deeply cleanses the skin of impurities and sebum without drying it out. Apply to dry skin with dry hands. The third step is rose water, which hydrates and tones.

For creams, I recommend applying a small amount of Kolagén hydrating serum to cleansed skin morning and evening. It provides an extra boost of hydration and is also a great aid in calming skin inflammation, and therefore acne too. Once we've established the right cleansing routine and in-depth care, your skin will be able to absorb all the nourishing ingredients in the creams you apply. For creams, I recommend the Rosehip Cream - ECTOIN AND PROVITAMIN B5. This precious cream supports the natural vitality of cells, making it suitable for all skin types, especially irritated, dry and atopic skin. It's also suitable for helping to prevent skin ageing and wrinkles. If your skin is already showing a few wrinkles, this cream will help soften and smooth them. It brightens the skin and provides the hydration and elasticity it needs. Another benefit is its natural protection against sunlight and cold weather. The cream absorbs easily and doesn't leave the skin feeling greasy. Instead, it works beneath the skin's surface for hours to keep it healthy and vital. During the warmer months, you can switch to the cream with marula and a ceramide complex, and for the colder season, to the cream with lipids and vitamin F.

I believe that with regular cleansing, including deep cleansing, the dryness will go away, because the skin will be hydrated deep down and will absorb all the active ingredients in the creams you apply. As a first aid measure for dryness, I recommend our new product from the Plus range - Hydration. This concentrated product has exceptional effects, providing intensive, targeted hydration and helping protect the skin from moisture loss. AHA acids ensure that the product is effectively transported into the deeper layers of the skin, and its active ingredients bind a huge amount of moisture in the skin. It affects both the external and internal processes that cause a lack of hydrating factors. To recap: we have a three-step cleansing routine (if you don't wear make-up, feel free to skip the emulsion, although it does leave the skin feeling soft and supple). In the evening, 2-3 times a week, we do a deep cleanse with a peel and mask. Apply Kolagén serum morning and evening, followed by your cream. For extra care, apply Plus Hydration under your serum and cream every evening. You can apply cream on top of it :)

This skincare routine will help. Regular exfoliation will remove the top layer made up of dead skin cells, allowing the creams to penetrate deeper into the skin. I also definitely recommend drinking enough water. Keep a bottle of water with you and stay hydrated. It may be a bit of a longer journey, but it's an investment in yourself, and that's always worthwhile :-)
If you have any questions, please do write to me. I'm here for you.
Have a lovely rest of your day
Kind regards
Daniela
Dulcia natural
poradna@dulcia.sk

A very lovely good day to you, dear Alenka

Thank you so much for your message; we really appreciate it. If you don't mind, I'll give you a comprehensive recommendation, step by step, for healthy skin :-)

Cleansing is essential for your skin, so it's important to cleanse it morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural skin cleansing removes dry, flaky patches and helps to remove blackheads. It's best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don't recommend cleansing your skin with micellar water or a product containing alcohol. These products strip everything from the skin, including its natural protective barrier, because of their surfactant content. Surfactants are substances from the saponin group, found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It's an excellent hypoallergenic toner with cleansing and toning effects for all skin types. It maintains the skin's pH, stimulates the regeneration process and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nut Cleansing Gel. It's a light, caring gel. It cleanses the skin effectively but gently, while also providing intensive care and hydration. It cleanses the skin deeply, removing impurities and oil without drying it out. Apply it to dry skin with dry hands. And as a third step, use rose water, which hydrates and tones.

We consider regular exfoliation a very important step for this type of skin. We've expanded our range to include a series of salon-quality peels and masks containing AHA acids. We especially recommend the following: DEEP PEEL WITH A DOUBLE EFFECT – combines the mechanical and chemical effects of exfoliation. Its active ingredients deeply cleanse the pores, removing built-up oil and dead skin cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without damaging it. They massage the skin, gently boost circulation and cleanse. A carefully balanced blend of essential oils refreshes and purifies. You can use it 2–3 times a week. Exfoliation is a cosmetic treatment designed to restore your skin's radiance and vitality. After a while, the skin renews itself. It creates new cells, which move through the layers of the skin to the surface, where they harden. Dead, hardened, old cells make the skin look tired, grey and dull. A peel brings your skin back to life in just a minute. It also boosts circulation and improves the skin's condition and colour. A peel cleanses and opens the pores. That's why, after using one, it's a good idea to apply a face mask or your favourite Dulcia natural product. The active ingredients reach the deeper layers more quickly, allowing them to nourish the skin thoroughly.
After using a peel, we recommend the REJUVENATING MASK WITH GLYCOLIC AND HYALURONIC ACID. This intensive, highly effective mask is ideal for revitalising, firming and renewing the skin. It softens and reduces wrinkles and visibly regenerates the skin. Daisy extract helps to even out the skin tone. Glycolic and hyaluronic acids give the skin elasticity and a plump, hydrated appearance. Glycolic acid removes dead skin cells and deeply repairs the skin. It works like a funnel, allowing active ingredients to reach the deepest layers quickly. It also significantly helps hyaluronic acid bind to skin cells, enabling it to fill the spaces between cells and hydrate the skin. You can alternate between these masks and see which combination works best for your skin. Face masks have an intensive nourishing effect, as well as cleansing properties. They deeply cleanse the pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of complete skincare. Choosing the right mask delivers an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the outer skin layer to swell and smooth out uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and soothe inflammation. They reduce the formation of wrinkles and have a relaxing effect. Before using a mask, we recommend doing a patch test – try a little of the mask on the skin near your ear, below your temple. Watch for a reaction. Mild tingling, redness and even some peeling later on are normal – the acids are working :-) However, if you experience intense burning or itching, please use the mask on a different day from your peel, and that should be fine.

For creams, the Exclusive collection will be the very best for your face. It's a collection that restores radiance, firmness and elasticity to mature skin. Step by step, it combines different ways to revitalise and rejuvenate the skin, renewing every layer. It provides a protective barrier for the skin, improves its tone and plumpness, and reduces inflammation that causes skin damage. It defines facial contours and helps firm loose, sagging skin. Thanks to its active ingredients, the products help soften and even out pigmentation.

As an extra step in your skincare routine, I recommend our new day and night facial essences. The powerful Vitamin C Day Facial Essence is rich in antioxidants that visibly firm and brighten the skin and significantly improve signs of photoageing. Its formula is based on a powerful antioxidant complex and the exceptionally rare ingredient raykami. The day essence firms the skin and brightens its appearance, minimises visible signs of photoageing and protects the skin from pollution and other environmental stressors. Apply it to cleansed skin every morning, then follow with your serum and favourite cream. The Night Facial Essence has a wonderful renewing effect. It's an elegant, pleasant addition to your skincare routine. It enhances and speeds up the effects of nourishing ingredients. It's made with small molecules that penetrate the skin easily and deeply. It contains low-molecular-weight hyaluronic acid, which penetrates into the deeper layers. The glycolic acid present creates an effective “funnel” for the hyaluronic acid – both acids work at a cellular level. Their effect is visible after just a few uses. Apply it to cleansed skin in the evening, 2–3 times a week, and don't apply any cream afterwards; simply leave it to work overnight.

When we introduce deep cleansing with a peel, the skin sheds its upper hardened layer, which is made up of dead skin cells, oil and impurities, and which prevents creams from penetrating deeper into the skin. The skin can then look dry and dull. Once cleansed, the skin will be able to absorb the creams you apply more easily into its deeper layers, so the active ingredients can work where they're needed. This will also gradually even out the skin's pigmentation.
For wrinkles, PLUS – ANTI-WRINKLE is very effective. Just a few drops of this highly concentrated rejuvenating product stimulate the production of your own collagen and increase hyaluronic acid levels. The combination of glycolic acid, precious peptides and a natural alternative to retinol works wonders on skin texture, softening lines and wrinkles and firming sagging skin. It gives the complexion a beautifully even tone. Apply the product in the evening to thoroughly cleansed skin, either to specific areas or all over, 2–3 times a week. Use it on its own or, if needed, follow with a serum or cream. You can use the product long-term or as an intensive course of treatment. If you're using it on specific areas as an intensive treatment, we recommend not applying cream over those areas to maintain the highest possible concentration of the product. Avoid exposure to sunlight after use

I believe that with this skincare routine, we'll achieve the skin you want together :-) Feel free to add a note to your order with any products you'd like to try, and we'll lovingly include them as samples for you :-)
If you have any questions, please get in touch. I'm here for you.

Have a lovely day.

Kind regards,

Daniela DULCIA natural

poradna@dulcia.sk 

A very good and lovely day to you,

Thank you so much for your message and for placing your trust in us; we really appreciate it. If you don't mind, I'll offer some comprehensive advice, step by step, for healthy skin :-)

From what you describe, it looks as though your skin is dehydrated and may also need proper, gentle and careful cleansing... as the outer layer of dead skin has built up, nourishing ingredients have difficulty penetrating it. Cleansing is essential to your skincare routine, and it's important to cleanse your skin morning and evening before applying your creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural facial cleansing removes dry, flaky patches and helps to remove blackheads. It's best to cleanse your skin without soap or alcohol, to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don't recommend cleansing your skin with micellar water or products containing alcohol. These products strip everything from the skin, including its natural protective barrier, because of their surfactants, which belong to the saponin group and are found, for example, in cleaning products. Once cleansed, your skin can absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. It's an excellent hypoallergenic facial lotion with a cleansing and toning effect for all skin types. It maintains the skin's pH, stimulates the regeneration process and has anti-inflammatory effects. Then gently wash and massage your face with the Soap Nut Facial Cleansing Gel. It's a light, caring gel. It cleanses the skin effectively but gently, while providing intensive care and hydration. It cleanses the skin deeply, removing impurities and oil without drying it out. Apply to dry skin with dry hands. The third step is rose water, which hydrates and tones.

We consider regular exfoliation a very important step for this type of skin. We've expanded our range with a series of peels and masks to professional salon standards. We particularly recommend the following: Deep cleansing is also very effective, and here I recommend the GENTLE ENZYMATIC PEEL. Enzymes dissolve the bonds between dead skin cells, removing them gently and extremely effectively. New cells come to the surface, giving the skin a beautiful, radiant appearance. With regular use, skin becomes more resilient and healthier, subsequent skincare is more effective and the effects of skincare products are more intensive. It reduces skin thickening and the formation of comedones. The peel contains soothing ingredients and probiotics to support a healthy skin microbiome. Its gentle texture is also suitable for very sensitive, irritated and inflamed skin. Enzymatic peeling offers the gentlest method of exfoliation; it does not damage or irritate the skin. It gently cares for sensitive and acne-prone skin without damaging the surface. I recommend using it 2-3 times a week. Peeling is a beauty treatment designed to restore radiance and vitality to the skin. The skin renews itself over time. It creates new cells, which pass through the layers of skin to the surface, where they form a horny layer. Dead, hardened and old cells spoil the skin's appearance, leaving it tired, grey and dull. A peel brings the skin back to life in "a minute". It also boosts circulation and improves its condition and colour. A peel cleans and opens pores. That's why it's a good idea to apply a face mask or your favourite Dulcia natural product afterwards. Active ingredients can reach the deeper layers more quickly and nourish the skin thoroughly.
Later, once your skin's sensitivity has subsided thanks to proper cleansing and a well-tailored skincare routine, I definitely recommend the Deep Cleansing Peel, which helps with clogged pores. DEEP PEEL WITH DUAL ACTION - Combines mechanical and chemical exfoliation. Active ingredients deeply cleanse pores, removing built-up oil and dead cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without damaging it. They massage the skin, gently boosting circulation and cleansing it. A carefully balanced blend of essential oils refreshes and disinfects. Alternatively, we can send you samples of both peels so you can try them and see which suits you better.
After using the peel, apply the PORE-TIGHTENING MASK - CLEANSING COMPLEX. This beautifully scented mud mask effectively tightens, cleanses, unclogs and minimises pores. It minimises inflammation. It draws out surface toxins and impurities, regenerates the skin and speeds up healing after acne. It softens the skin and improves its overall appearance. It's gentle enough for sensitive skin, too. It helps to normalise acne and absorb excess oil trapped in pores. You can use this mask after exfoliating, so also 2-3 times a week. Face masks have an intensive nourishing as well as cleansing effect. They deeply cleanse pores, replenish essential moisture and reduce the formation of fine lines and wrinkles. Regularly applying face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the horny layer to swell and smooth out uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate and calm inflammation. They reduce wrinkle formation and have a relaxing effect. By establishing a gentle, careful cleansing routine and deep-care treatment, we can gently remove the upper layer of hardened skin, made up of dead skin cells and oil.

For the eye area, I recommend the Caffeine Eye Cream for night-time use. This rich, thick cream packed with caffeine and with a lovely coffee scent helps reduce and prevent puffiness around the eyes. The cream stimulates and restores cell structure, helping to improve blood circulation and give the skin around the eyes a healthier, more youthful appearance. It boosts circulation to brighten dark circles under the eyes. You can complement it during the day with the Daisy Eye Cream. This gentle, revitalising and firming eye cream provides hydration, protects the delicate skin around the eyes and helps prevent wrinkles. Daisy extract brightens the eye area and reduces dark spots and circles under the eyes. The cream is suitable for all skin types that need a boost and essential hydration.

Our favourite Zinc Ointment should also help when applied directly to acne or eczema patches. Zinc is antibacterial, helps prevent the spread of bacteria, and reduces inflammation and pus. It soothes irritated skin and speeds up the regeneration process, leaving a delicate protective film. You can apply it directly under make-up in the morning, for example, or locally at night. Alternatively, use it once a week as an overnight mask over the whole face.

For creams, I recommend the LIGHT HYDRATING CREAM. This light cream has a delicate texture and a pleasant citrus-floral scent. It absorbs quickly into the skin, leaving it velvety and hydrated from the very first touch. Its main ingredient is precious rose water, alongside light, non-greasy oils, and it is enriched with natural vitamin E and provitamin B5 to maintain long-lasting skin hydration. The Light Hydrating Cream is suitable for all skin types. You can also add a note to your order if you'd like to try other creams (or other products), and we'll happily include them in your parcel. 

Please also take a look at the make-up you usually use, if any. I recommend avoiding conventional make-up containing mineral oils, silicones and similar ingredients... they clog pores, making it harder for the skin to get rid of built-up oil, and may also contribute to inflammation and acne. Our website also offers a range of Couleur Caramel make-up and decorative cosmetics, a professional, high-quality and original collection that combines pure natural ingredients with modern technology. Keeping well hydrated by drinking regularly can also make a big difference. I recommend always having a bottle of water to hand and drinking throughout the day. This helps the body get rid of harmful substances. Peppermint tea is also great, for example (but be careful not to drink large amounts or drink it over a long period); it helps balance hormones and can therefore help with problem skin, too. Your skin really needs to be cleansed thoroughly and exfoliated regularly, and you should use our mud mask to cleanse and minimise pores. When we establish a deep-cleansing routine, the skin sheds its hardened outer layer, which is made up of dead skin cells, oil and impurities and is precisely what prevents creams from penetrating deeper into the skin. The skin can then look dry and dull... Creams applied to skin that has been cleansed this way can then sink nicely into the deeper layers, allowing their active ingredients to work where they're needed. It may be a longer process, but it's the best investment you can make in yourself, and we're sure that together we'll help you achieve the skin you've been dreaming of :-)

For body care, I recommend the BODY SCRUB WITH MAGNESIUM SALT. This luxurious body scrub removes dead skin cells and smooths the skin, leaving it soft, radiant and beautifully scented. Nourishing oils and magnesium have a powerful relaxing effect and activate the body's healing processes. The scrub rejuvenates, hydrates and detoxifies. It restores the skin's suppleness and natural functions. Use it during a bath (you can always add a few drops of oil to the bath, even olive oil from your kitchen cupboard. An oat bath is also great – I recommend testing it on a small patch of skin first. I used it when my son had very dry skin as a baby. Put a handful of oats into a bag or even a sock, tie it up and place it in a bath of warm water. Squeeze the bag in the water. The bath beautifully hydrates and softens the skin.) After bathing, I definitely recommend the SOOTHING BALM FOR ATOPIC SKIN. This soothing, restorative and protective cream balm is designed for dry to atopic skin. It restores lost moisture to the skin, penetrates deeply and helps to restore the inner layers of cells. The balm is a source of unsaturated fatty acids, which affect the way the skin functions. A deficiency can cause impaired barrier function, dry or atopic skin, psoriasis and various skin inflammations. At night, you can wrap your hands and feet and treat them with glycerine mixed with honey. 

If you have any questions, please do write to me. I'm here for you.
Have a lovely day.
Kind regards,
Daniela DULCIA natural
poradna@dulcia.sk

A very lovely good day to you, dear Evka,

Thank you so much for your message; we really appreciate it. If you don’t mind, I’ll give you some comprehensive advice, step by step, for healthy skin :-)

Cleansing is essential to skincare, and it’s important to cleanse your skin in the morning and evening before applying creams. Our skin collects dust, sweat and make-up, so it needs to breathe again. Natural cleansing removes dry, flaky patches and helps to remove blackheads. It’s best to cleanse your skin without soap or alcohol to avoid excessive dryness, which can actually encourage the skin to produce more oil. Once cleansed, your skin is able to absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I don’t recommend cleansing your skin with micellar water or a product containing alcohol. These products strip everything from the skin, including its natural protective barrier, because they contain surfactants, substances from the saponin group that are found, for example, in cleaning products. Once cleansed, your skin is able to absorb all the wonderful nourishing ingredients in the creams you apply afterwards. I recommend first removing your make-up with the Nourishing Cleansing Emulsion. This is an excellent hypoallergenic face lotion with cleansing and toning properties for all skin types. It helps maintain the skin’s pH, stimulates regenerative processes and has anti-inflammatory properties. Then gently wash and massage your face with the Soap Nuts face cleansing gel. It’s a light, caring gel. It cleanses the skin effectively yet gently, while providing intensive care and hydration. It cleanses the skin deeply, removing impurities and oil without drying it out. Apply it to dry skin with dry hands. The third step is rose water, which hydrates and tones..

We consider regular exfoliation to be a very important step for this skin type. We’ve expanded our range with a series of salon-quality peels and masks containing AHA acids. We particularly recommend the following: DEEP PEEL WITH DOUBLE ACTION – combines the mechanical and chemical effects of exfoliation. Active ingredients deeply cleanse the pores, removing built-up oil and dead cells. They improve hydration and firmness. The peel evens out pigmentation, brightens the skin and evens its tone. It reduces fine lines and wrinkles and minimises the appearance of pores. Perfectly rounded jojoba beads gently remove the hardened, dead layer of skin without causing damage. They massage the skin, gently stimulate circulation and cleanse it. A carefully blended mix of essential oils refreshes and purifies. You can use it 2–3 times a week. Exfoliation is a skincare treatment designed to restore the skin’s radiance and vitality. After a certain period, the skin renews itself. It creates new cells that move through the layers of skin to the surface, where they harden. Dead, hardened and old cells make the skin look tired, grey and dull. A peel brings the skin back to life in “just a minute”. It also boosts circulation and improves the skin’s condition and colour. A peel cleanses and opens the pores. That’s why, after using it, it’s a good idea to apply a face mask or your favourite Dulcia natural product. The active ingredients penetrate more quickly into the deeper layers, allowing them to nourish the skin thoroughly.
After using the peel, we recommend the REJUVENATING MASK WITH GLYCOLIC AND HYALURONIC ACID – an intensive, highly effective mask that’s ideal for revitalising, firming and renewing the skin. It softens wrinkles and visibly regenerates the skin. Daisy extract helps even out the skin tone. Glycolic and hyaluronic acids give the skin suppleness and a plump, hydrated appearance. Glycolic acid removes dead cells and deeply repairs the skin. It acts like a funnel, allowing active ingredients to travel quickly to the deepest layers. It also greatly helps hyaluronic acid bind to skin cells, working to fill the spaces between cells and hydrate the skin. You can alternate between these masks and see which combination works best for your skin. Face masks have intensive nourishing as well as cleansing properties. They deeply cleanse the pores, replenish essential moisture and reduce the appearance of fine lines and wrinkles. Regular use of face masks is an essential part of a complete skincare routine. Choosing the right mask ensures an immediate, visible effect. Face masks improve circulation and remove the dead outer layer of skin. They cause the cells in the outermost layer to swell and smooth uneven skin texture. They regulate the activity of the sebaceous and sweat glands and tighten pores. They hydrate the skin and soothe inflammation. They reduce the appearance of wrinkles and have a relaxing effect. Before using a mask, we recommend doing a patch test – try a little mask on the skin near your ear, below your temple. Monitor the reaction: mild tingling, redness and even some peeling afterwards are normal; the acids are working :-) However, if you experience intense burning or itching, please use the mask on a different day from the peel, and that should be fine.

For creams, the Exclusive collection will be the best choice for your face. It’s a collection that restores radiance, firmness and suppleness to mature skin. Step by step, it combines different ways to revitalise and rejuvenate the skin, renewing every layer. It provides a protective barrier for the skin, improves its tone and plumpness, and soothes inflammation that causes skin damage. It shapes the contours and helps firm loose, sagging skin. Thanks to its active ingredients, the products help soften the skin and even out pigmentation.

As an extra step in your skincare routine, I recommend our new daily and night face essences. The powerful daily face essence with vitamin C is rich in antioxidants that visibly firm and brighten the skin and significantly improve signs of photoageing. Its formula is based on a powerful antioxidant complex and the exceptionally rare ingredient raykami. The daily essence firms the skin and brightens its appearance, minimises visible signs of photoageing and protects the skin from pollution and other environmental stressors. Apply it to cleansed skin every morning, followed by a serum and your favourite cream. The night face essence has a wonderful renewing effect. It’s an elegant and pleasant addition to your skincare routine. It boosts and speeds up the effects of nourishing ingredients. It is made with small molecules that penetrate the skin easily and deeply. It contains low-molecular-weight hyaluronic acid, which penetrates into the deeper layers. The glycolic acid present creates an effective “funnel” for the hyaluronic acid – both acids work at cellular level. You can see their effects after just a few uses. Apply it to cleansed skin in the evening 2–3 times a week, and don’t apply any cream afterwards; simply leave it on overnight.

When we introduce deep cleansing in the form of a peel, the skin sheds its upper hardened layer, made up of dead skin cells, oil and impurities. This layer is precisely what prevents creams from penetrating deeper into the skin. The skin can then look dry and dull.. Once you apply creams to skin that has been cleansed in this way, they’ll be able to absorb nicely into the deeper layers, allowing the active ingredients to work where they’re needed. This will also gradually even out pigmentation in the skin. If you’d also like a specific product for pigmentation spots, I highly recommend our new product from the PLUS range – AGAINST PIGMENT SPOTS. This highly concentrated specialist product reduces excess pigmentation by regulating the production of melanin (the skin pigment) in the skin, which is controlled by the enzyme tyrosinase. It supplies the cells with energy, boosts circulation in the skin and reduces tyrosinase activity, giving the skin a healthy, even tone. It contains AHA acids and a natural alternative to retinol. Apply this product in the evening to thoroughly cleansed skin, either to specific areas or all over. Use it on its own or, if needed, follow with a serum or cream. You can use it long-term 2–3 times a week, or apply it as an intensive course to reduce pigmentation and brighten the skin. It’s not suitable for use during the summer months or before sun exposure; it’s best applied as part of your evening skincare routine.
For wrinkles, PLUS – AGAINST WRINKLES is very effective. Just a few drops of this highly concentrated rejuvenating product stimulate the production of your own collagen and increase hyaluronic acid levels. The combination of glycolic acid, precious peptides and a natural alternative to retinol wonderfully improves the skin’s texture, softens lines and wrinkles, and firms sagging skin. It gives the skin a lovely even tone. Apply the product in the evening to thoroughly cleansed skin, either to specific areas or all over, 2–3 times a week. Use it on its own or, if needed, follow with a serum or cream. You can use the product long-term or apply it as an intensive course. If you’re using it as an intensive course on specific areas, we recommend not applying cream over those areas, to preserve the product’s highest possible concentration. Avoid exposure to sunlight after use

I believe that with this skincare routine, we can achieve the skin you’re looking for together :-) Feel free to add any products you’d like to try in the order notes, and we’ll lovingly include them for you as samples :-)
If you have any questions, please get in touch. I’m here for you.

Have a lovely day.

Kind regards

Daniela DULCIA natural

poradna@dulcia.sk