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Hello, products from the EXCLUSIVE range will be temporarily unavailable while we work on a complete revamp. 

We’re preparing a completely new look for the EXCLUSIVE range, and we’re taking great care with every detail. We expect it to return to our range after the New Year.

Thank you for your support. We hope you’ll be looking forward to the new EXCLUSIVE range as much as we are. ✨

Wishing you a lovely day, dear Žofia,

Thank you for your trust, and I’m so pleased the cream is helping. The most important thing it needs is thorough cleansing, so I’d recommend our 3-in-1 cleansing gel: https://www.dulcia.sk/cistenie-pleti/cistiaci-gel-na-plet-hydratacny-3-v-1-200.html . It needs to be cleansed carefully morning and evening, and perhaps it really won’t need anything else. Alternatively, I’d recommend PLUS for acne or a zinc ointment applied locally to spots. For a toner, I’d recommend BIO mint water: https://www.dulcia.sk/tonery/bio-matova-voda-250-ml.html?search_query=matova&results=6. It can be used morning and evening after cleansing (after washing with the 3-in-1 gel), and it can also be spritzed on the skin if it gets sweaty.

Try this routine, and if you’d like to make your skincare a little more effective, get in touch. You could also add the 2-in-1 mask and exfoliator https://www.dulcia.sk/pletove-masky-a-pilingy/maska-na-tvar-a-piling-2v1-cistiaca.html?search_query=2v1&results=2 after cleansing, 1–2 times a week. This would make for a really lovely skincare routine, and you should see great results in a short time. Please know that we’re always here for you, and we’ll be very happy to advise and help whenever you need us.

With love, Lucka

Have a lovely day, dear Evička,

Thank you from the bottom of our hearts for your trust. I’m truly so grateful for it, and I’m sorry you’ve had this reaction. Please bear with us: next week we’ll be introducing some exciting new products, including updated versions of our creams and serums, with allergens from essential oils taken into account. I can already think of a few creams that would be suitable for you :-) but I can’t reveal any more just yet, so please be patient a little longer. I’d be very happy if you got in touch afterwards, and together we can find the very best skincare for you.

With love, Lucka

Hello, dear Danka,

Yes, we recommend using First Aid Hydration Plus serum in the evening. It contains an encapsulated AHA complex, which can make your skin more sensitive to sunlight.

That’s why evening is the ideal time to use it – your skin can make the most of the serum while it regenerates overnight. During the day, remember to use SPF protection as the final step in your morning skincare routine.

Have a lovely day.

Miška

Have a lovely day, dear Ľubica. Thank you so much for your question. From the Couleur Caramel make-up range, I would recommend Perfection Foundation. It offers a flawless finish with high coverage and a natural look. Its pleasant creamy texture spreads easily and smooths the skin. Ideal for combination and oily skin.

If you have any further questions, we’re here for you,

Miška

Hope you’re having a lovely day, dear Janka,

Yes, yes, it’s very important. What’s more, if you have pigmentation spots, it’s really essential. SPF 50 protects you from approximately 98% of UVB rays, but only for a certain period after application. This period depends on your skin phototype. You can find a table on our website next to the product that will show you exactly which skin phototype you have and how long you’ll be protected after applying the SPF cream. If you sweat, swim... you should take that into account too and always reapply the cream.

If you need help identifying your skin phototype or with anything else, we’re here for you,

Lucka

Hello Jarmilka,

Thank you so much for your trust and for getting in touch with us ????

Based on what you’ve told me about your skin (slightly dry skin, pigmentation and the first signs of wrinkles), I’ve put together a full-week routine for you, which you can find at the link below.

You can click on each product there to find out more – clicking through will show you a detailed description and how to use it. https://pub-cdn.apitemplate.io/2026/05/65cdc7d3-b298-448b-8a95-af5d73597b7a.pdf

The whole plan is designed to work as an intensive treatment:

– for deep hydration

– for evening skin tone and reducing pigmentation

– and also for smoothing wrinkles and rejuvenating the skin overall

I’ve also included a special serum (a little extra) for pigmentation in your evening routine. It targets several mechanisms – particularly the enzyme tyrosinase, which is responsible for excessive pigment production. The routine also includes products that beautifully brighten and visibly lighten the skin.

Special routine – Tuesday and Friday

These days are set aside as a “reset” for your skin – you’ll use only the Night Facial Essence (without layering anything else on top). It’s a gentle but very effective liquid, and most of our customers say their skin looks beautifully radiant, fresh and rested in the morning.

Morning skincare – vitamin C

For daytime, I highly recommend our Day Facial Essence with vitamin C. It contains a high dose of a stable form of vitamin C (ethyl ascorbic acid), which:

– acts as a powerful antioxidant

– helps brighten the skin and even out skin tone

– supports collagen production (and therefore skin firmness too)

A little tip: from Monday 11 May, this essence will be on offer as part of our 2+1 free deal, so if you decide to try it, you’re very welcome to wait until then ????

An extra tip for even better results

The anti-wrinkle serum with hyaluronic acid and NAT+ is excellent on its own, but you could occasionally add 1–2 drops of our vitamin C serum (oil-based) to it to boost its effect beautifully.

This form of vitamin C is lipophilic, so it penetrates the skin through the lipid barrier and works at a deeper level – combining these two products works really well.

SPF – an absolute essential

During the day, make sure you use SPF 50 every single day – it’s essential not only for preventing pigmentation, but also for preventing ageing, loss of firmness and wrinkle formation.

I hope this routine will help to beautifully hydrate and nourish your skin, brighten it and rejuvenate it overall ✨

If you have any questions or would like to make any adjustments, please feel free to write to me – I’ll be very happy to help ????

With love,

Lucka 

Have a lovely day! Thank you for your question. In the evening, feel free to cleanse your skin, tone it with your favourite toner and apply the night essence. For the best results, don’t apply any other products afterwards.

Thank you for your trust, and have a joyful day,

Miška

Have a lovely day, dear Júlia,

Thank you so much for your lovely message and for your long-standing trust in us. We truly appreciate it. We completely understand that you’d like to establish a gentle, suitable skincare routine for your daughter now, to help keep her skin balanced and prevent pores from becoming clogged unnecessarily.

At such a young age, we definitely recommend a really simple, gentle and regular routine, without unnecessarily strong active ingredients. For 11-year-old skin, the most important things are to cleanse it properly, moisturise it gently and avoid overloading it.

We think this simple routine could work very well:

Morning and evening:
gently cleanse the skin with 3-in-1 Moisturising Gel, which is very gentle on the skin while also cleansing it thoroughly.

After cleansing:
use Toner – Mint Water, which refreshes the skin, gently cleanses it further and is very suitable for combination or newly problem-prone skin.

Then:
apply a light moisturiser to keep the skin hydrated and protected, and prevent it from feeling tight or becoming too dry.

Once a week:
you can include the 2-in-1 Mask and Exfoliator, but use it gently and don’t rub hard. For such young skin, once a week is quite enough to help keep pores clear and the skin fresh.

As an extra tip, if a specific spot appears, you can apply a little zinc ointment directly to it. It can soothe and dry out these areas very nicely. Alternatively, you can also apply our PLUS for Acne directly to the affected area.

It’s very important not to overload the skin at this age or try to “dry it out”, even if the first spots or clogged pores appear. Gentle, regular and simple skincare is usually best at this stage.

If spots start appearing more often later on, or your daughter’s skin becomes oilier and more congested, please feel free to get in touch again. We’ll be very happy to tailor her skincare routine a little more specifically.

With love, Lucka

Wishing you a lovely day, Stanka,

Thank you so much for your message and for your trust. We’d be very happy to advise you. To recommend the most suitable skincare for you, though, I’d need a little more information about how your skin behaves and what you’re currently using.

If you’d like, you can simply write to us here with a few more details, or I’d be very happy to talk through your skin with you during a free video consultation, where we can discuss everything in more detail and put together a routine tailored to you. You can book here https://www.dulcia.sk/video-konzultacia

Or send me an email. It would help if you could tell me:

• how old you are
• whether your skin is always dry or only occasionally
• whether it also tends to be sensitive, red or irritated
• whether you have fine dehydration lines or deeper, more pronounced wrinkles
• whether you’re also concerned about sagging skin, pigmentation or a dull complexion
• which products you currently use in the morning and evening
• whether you use a serum, moisturiser, SPF and cleanser
• whether you’d like a simple basic routine or a complete anti-ageing skincare routine

Feel free to tell me what you’d most like from a new routine – whether that’s nourishment, hydration, firmer skin, fewer wrinkles or an overall brighter complexion. And whether you’d prefer a more comprehensive routine or minimalist skincare.

Once you’ve sent me this information, I’ll be very happy to put together a recommendation tailored to your skin.

With love, Lucka

Hello Maťka,

Thank you so much for your lovely message and for putting your trust in us. We’re delighted that you discovered our brand on Facebook and that you liked it enough to want to give it a try.

Based on what you told us, I’ve put together a recommendation tailored to your skin type. The link below takes you to a full-week routine – a complete skincare plan designed for the kind of skin you described: oilier in the T-zone, but also more mature and prone to pigmentation spots.

https://pub-cdn.apitemplate.io/2026/03/b6931b04-c4df-4ca1-8eb9-74a8dbe0f319.pdf

It’s a carefully put-together routine where every step has its purpose and place. The products are chosen to help balance the T-zone, hydrate the skin, support mature skin and even out your overall skin tone. We’ve also made sure that the daytime products feel comfortable to wear and work well under make-up.

If this routine feels a little too complex to start with, please don’t hesitate to get in touch. We’ll be very happy to simplify it into a basic version that’s easy to get started with. This is the routine we use for women with a similar skin type, and we’ve seen really lovely results.

Take your time to look through it, and if you have any questions, I’ll be very happy to add more details or explain anything.

With love, Lucka

Wishing you a lovely day, dear Petra,

Thank you so much for your trust and for getting in touch with us ????

We’d be delighted to recommend our eye serum with 4 types of hyaluronic acid. It contains a blend of different molecular weights, allowing it to work on several layers of the skin – intensely hydrating, helping to firm it and keep it supple and elastic. The result is a fresher-looking eye area and a softer appearance of expression lines.

The serum has a very light, pleasant texture and absorbs quickly. It also comes in a tube with metal roller balls, so you can enjoy a gentle massage around the eyes as you apply it. This helps stimulate lymphatic drainage, naturally reducing puffiness and the feeling of tired, heavy eyes. Keep the serum in the fridge for an even more pleasant, refreshing effect ✨ https://www.dulcia.cz/ocni-okoli/ocni-serum-4x-kyselina-hyaluronova.html

You can use it on its own or layer it under an eye cream – depending on what your skin needs at the moment. https://www.dulcia.cz/vsechny-produkty/ocni-okoli/

If you’d like to tell us a little more about the area around your eyes (for example, whether you’re mainly concerned about wrinkles, puffiness, dark circles or sensitivity), we’d be very happy to recommend a specific eye cream just for you.

With love,

Lucka

Have a lovely day, dear Nataša,

Thank you so much for your trust and for getting in touch with us ????

Based on the information you provided, I’ve prepared a personalised document for you, which you can download using the link https://pub-cdn.apitemplate.io/2026/04/c37a9702-54fa-46e9-b747-4aaa9551e58b.pdf You can click on the individual products to view them on our website.

It contains a complete skincare routine – a little ‘protocol’ that has given us excellent results for the skin type you describe (slightly more porous skin with a T-zone).

I’ve also included products you already have at home from us – they’re all very well suited to you, so please feel free to keep using them. I’ve simply arranged them and tailored the routine slightly to help them work together as well as possible.

I’ve also added a little more to your routine – particularly when it comes to cleansing, along with a few more targeted, intensive products. These have been chosen to help address pores and the T-zone, while also taking into account the needs of more mature skin – supporting elasticity, hydration and overall skin vitality.

These ‘special extras’ can give your basic skincare routine a lovely boost and take the results a step further, helping your skin look fresh, radiant and balanced for as long as possible.

Please take your time to look through the whole plan, and if you have any questions or would like anything adjusted, I’m here for you ????

With love,
Lucka   

A very lovely good day to you,

Thank you so much for your trust and for choosing to get in touch with us. We really appreciate you taking the time to describe your skin and what is troubling you at the moment in such detail.

Here is the link to the complete skincare routine I have carefully put together for you, based on exactly what you have described. From what you have written, it seems that your skin is not only lacking hydration, but also has a weakened skin barrier and dryness caused by its inability to retain enough moisture. That is why it is important to work not only on hydration, but also on strengthening the skin’s protective function and restoring its surface.

There may be more steps than you are used to, so if it feels like too much, please do write to me again and I’ll simplify your routine while keeping it effective.

https://pub-cdn.apitemplate.io/2026/03/4824fbb5-813c-48da-a7a2-70bf045b4c8e.pdf

I’ve included key products in your routine, such as **Hydration Plus**, **Night Facial Essence**, **Enzymatic Peel** and **Hydrating Mask**. I would strongly recommend keeping them in exactly the order and routine set out, as they complement one another beautifully. They help stimulate skin cell renewal, improve deep hydration and gently remove the layer of dead skin cells, which is important for sensitive and dry skin too. When dry flakes and a thickened layer build up on the surface, the skin can feel tight and dry, and active ingredients are also less readily absorbed.

**Enzymatic Peel** is also very suitable for sensitive skin. However, if once a week feels like too much, feel free to use it once every 10 days instead. **Hydrating Mask** is very important for your skin type, as it helps the skin bind water and retain it more effectively.

As an additional tip, I’d also like to mention a **galvanic facial device** or another quality device that works using **microcurrents**. These technologies can help serums and creams, especially hydrating and hydrogel formulas, absorb beautifully. They help activate the skin and support microcirculation, leaving your complexion looking more vibrant, fresher and more radiant, and often better hydrated too. If you ever decide to treat yourself to a device like this, it could be a lovely supportive step for your skin type.

And one more little tip from within – everything you are doing in terms of drinking enough fluids, vitamins and diet is certainly very important. I’d also suggest considering **electrolytes**, which may help your body manage water more effectively and support hydration overall.

You can click on each product in the routine to read more about it. I hope this skincare routine will suit your skin very well and gradually help it feel more comfortable and hydrated, improve its elasticity, and give it a softer, fresher appearance.

If you have any questions, please do get in touch. We’ll be very happy to help.

With love
Lucka and the Dulcia team

Good morning, dear Alexandra,

Thank you from the bottom of our hearts for your lovely message, for your loyalty and for being with us for so many years. We truly value your trust and are delighted that our cosmetics suit you so well. And I have to say, hearing that your skin is better today than it was in your thirties makes us incredibly happy.

I wouldn’t change your routine at all. You’ve put it together really well, with great thought and care. I was also very pleased to see your combination of hyaluronic acid and vitamin C, as it’s one of my personal favourite combinations too. With regular use, it can beautifully hydrate and brighten the skin, giving it a fresh, dewy look.

The only small recommendation I’d make is regarding the Retinol booster. If your skin tolerates it well, is already used to it and you haven’t experienced any irritation, you can certainly increase the frequency to twice a week. That’s absolutely fine. This form of retinol is very gentle, and using it this often gives the skin even more vitamin A, one of the most amazing active ingredients in skincare. It works very well to reduce the appearance of wrinkles, helps refine pores, supports skin renewal and gives the skin a lovely glow.

Otherwise, I wouldn’t change anything about your routine. You’ve put it together beautifully, and by using SPF too, you’re doing a great deal for your skin.

As for the galvanic facial device, yes, I definitely recommend it. It’s a great little helper and works very well in combination with our products too. For example, I have a device from LumiSpa at home and have had a good experience with it. When I use it more regularly, I notice the biggest difference in hydration and the overall quality of my skin.

These devices work by using gentle electrical impulses or microcurrents to help active ingredients penetrate the upper layers of the skin more effectively, improve microcirculation, boost blood flow and stimulate the skin so it’s more active, fresher and responds better to skincare. This can help the skin to ‘take in’ a serum or moisturising product more effectively and get more out of it. With regular use, your skin may become more hydrated, supple and vibrant overall.

If you do decide to get one of these devices and would like advice on which of our products to use with it and how to fit it into your routine, please feel free to get in touch. I have personal experience with it too and would be very happy to help.

Thank you once again for your trust and loyalty, and for being with us. We’re so happy, and I’m always here for you with love.

With love
Lucka

Good morning, dear Maťka,

Thank you so much for your trust and for the lovely, detailed description of your skin – it’s precisely thanks to information like this that we can tailor your skincare routine to be truly targeted and effective ????

Based on what you’ve described (drier skin prone to flaking, a need for deep hydration, an anti-ageing effect and a brighter complexion), I’ve put together a complete, coordinated routine from your morning cleanse through to your evening skincare, tailored specifically to your needs.

???? Here’s a link to your full skincare plan:
https://pub-cdn.apitemplate.io/2026/03/7b0d8550-f993-4618-aab6-e992302842f4.pdf 

In this guide:

• you’ll find each step clearly set out for morning and evening
• you can click through to each product and read about it in detail
• feel free to print it out and keep it with you as a sort of “training plan”

The evening routine may seem a little more involved at first (there are more steps), but that’s intentional – we’ve designed it as an intensive spring treatment that:

• deeply hydrates and nourishes your skin
• helps to combat dryness and flaking
• supports collagen production and skin firmness
• also beautifully brightens and evens out your skin tone

I believe that with this targeted combination of products, you’ll see a noticeable difference in your skin fairly quickly ✨

Of course, we can always:

• make a few gentle adjustments before summer
• or adapt the routine according to how your skin responds

I’d be very happy to hear from you after a while about how you’re getting on with this routine – and of course, I’m here for you whenever you have any questions.

With love,
Lucka

Hello Kristínka,

Thank you so much for your open message, your honesty and the trust you’ve placed in us over the years. We also really appreciate that you’ve been using our products for so long and that you’ve put such care into your depigmentation treatment and your whole routine. I understand all the more why you’re disappointed when you don’t see the results you expected.

First of all, I want to tell you something very important: from what you describe, it really doesn’t sound as if you’ve been doing anything wrong. On the contrary, it sounds as though you’ve approached this very responsibly, sensibly and diligently. The fact that the patches become more prominent again with the first rays of sunshine, despite SPF 50 and physical protection, often suggests that these aren’t ‘ordinary’ superficial pigmentation spots, but deeper hormonal pigmentation, known as melasma, which can be extremely stubborn.

And that’s often why some people see their pigmentation respond beautifully within just a few weeks, while for others it barely changes. It’s not a failure of your skincare, nor proof that our products ‘don’t work’. It’s more to do with the type of pigment, how deep it is, hormonal factors and your skin’s individual reactivity. Postpartum hormonal pigmentation is, sadly, among the most persistent types.

In cases like this, our skincare can often do a lovely job of helping to stabilise pigmentation, prevent it from getting worse, gently lighten it and keep the skin in the best possible condition. However, with deep melasma, it can’t always remove the patches completely. And it’s only fair to say that openly. Sometimes skincare simply isn’t enough on its own, even when your routine is well thought out.

What you can do next is focus on softening the problem, stabilising it and minimising any return of darkening:

• continue using SPF 50 every day, ideally reapplying it regularly throughout the day when you’re outside,
• continue with physical protection, such as a visor, hat and shade, which you’re already doing brilliantly,
• avoid overloading your skin with too many active ingredients at once, to prevent unnecessary irritation, as even low-level inflammation can worsen melasma,
• keep your routine regular, gentle and consistent over the long term rather than too aggressive,
• it’s also a good idea to focus on repairing the skin barrier and soothing the skin, because the more stable your skin is, the less prone it is to reactive pigmentation flare-ups.

If the pigmentation still doesn’t shift despite this kind of diligent home care, it may be worth considering a consultation with a dermatologist or dermatology clinic, ideally someone who specialises in melasma and hormonal pigmentation. With this type of patch, a combined approach is sometimes needed: a well-planned home skincare routine alongside professional guidance. However, it’s important to be very cautious about more invasive procedures, as with melasma even a more aggressive treatment can sometimes trigger an even stronger pigmentation response. That’s why I’d definitely recommend seeing an experienced dermatologist, rather than seeking ‘quick cosmetic fixes’ without a thorough diagnosis.

It’s also very important not to compare your skin with reviews from other women. Pigmentation really is one of the most individual areas of skincare. What fades for one woman in a few weeks may take another a very long time to address, even with perfect consistency. It doesn’t mean you’re failing or that your efforts are in vain.

I’d sum it up by saying that, in your case, the goal should no longer be simply to ‘erase the patches completely with skincare’, but rather to:
prevent them from becoming more pronounced, keep them as light as possible, minimise seasonal darkening and keep your skin as stable, calm and healthy as possible.

If you’d like, we’d be very happy to review your whole routine with you again, realistically and gently, so it’s tailored specifically to this type of stubborn pigmentation and focuses not on pressure to achieve results, but on softening and stabilising the problem over the long term. You can book a free online consultation, where we can talk through what other options are available.

Thank you again for your trust, your honesty and for writing to us so openly. I really appreciate it.

With love
Lucka 

Hello Veronika,

Thank you so much for your message and for your trust.

We’d be very happy to help and advise you on choosing the right skincare. However, with seborrhoeic dermatitis, skin is often very individual and sensitive, so it would be helpful if you could share a little more information with us. For example, it would be useful to know what your experience has been so far, what your skin tolerates and what doesn’t suit it, which products you’re currently using and what your routine looks like at the moment.

We do, of course, have products suitable for very sensitive skin. But to recommend the most precise and suitable skincare for you, we’d need to understand better what you’d like to include in your routine and what condition your skin is currently in.

We’d also be very happy to offer you a free video consultation, where we can go through everything in more detail and tailor a skincare routine that’s as gentle and effective as possible for you.

You’re also welcome to contact us directly by e-mail at dulcia@dulcia.sk and send us some more details. We’d be very happy to help.

Thank you for your trust. We look forward to hearing from you.

With love
Lucka

A very lovely good day to you, dear Zuzka,

Thank you for your message; we really appreciate your trust.

I’ll guide you step by step through a routine for this skin type. In the morning and evening, gently cleanse the skin with a mild cleanser that won’t dry it out but will instead hydrate it. Hydrating Cleansing Gel 3-in-1: https://www.dulcia.sk/cistenie-pleti/hydrating-no-oil-cleanser-3-in-1.html 

You can then tone with Lavender Water. It soothes and hydrates, and is also suitable for sensitive or acne-prone skin https://www.dulcia.sk/tonery/organic-bio-pure-lavender-water-toner-100.html
I think this combination will be very beneficial for the skin; we’ve had good experiences with it. It will form the basis of your cleansing routine every morning and evening.

In the morning and evening, you can try combining microbiotic serums on freshly cleansed skin. They’ll help restore the skin’s natural flora and microbiome.
The morning serum is here: https://www.dulcia.sk/pletove-sera/morning-microbiotic-energy-serum.html 
The evening serum is here: https://www.dulcia.sk/pletove-sera/evening-microbiotic-calming-serum.html 
Apply them to cleansed skin; one pump is enough :)

Twice a week, try PLUS Anti-Acne in the evening on cleansed skin and leave it on overnight. You can also apply it just to the areas with deep, painful spots whenever needed, and apply cream to the other areas. 

We also recommend zinc ointment for targeted application to acne. It can be used daily on inflamed spots. It helps calm inflammation and soothe the skin, and also helps prevent acne scarring.

For a moisturiser, I recommend the Light Hydrating Cream. This lightweight cream with a gentle texture contains carefully selected natural ingredients, designed to support and protect the skin’s natural beauty and nourish it with hydration and nutrients. The patented BlueShield® ingredient protects the skin from the main harmful effects of blue light from mobile phones and computer screens – something teenagers will appreciate too :)

Using the Enzymatic Peel in the evening once or twice a week can really help. It treats the skin with enzymes extracted from tropical fruit. The fruit enzymes dissolve dead skin cells, sebum and other impurities. Natural enzymes have anti-inflammatory properties, hydrate and brighten the skin, and cleanse it thoroughly. They don’t abrade the skin, but work gently.
https://www.dulcia.sk/pletove-masky-a-pilingy/gentle-enzymatic-skin-peeling.html 

If you’re interested, I’d be very happy to put together a complete, gentle skincare routine specifically for your daughter. We’ve had very good results with it – it’s a tried-and-tested routine for young girls, designed to:

   •    soothe the skin
   •    balance the skin microbiome
   •    support the skin’s natural defences
   •    and gradually create the right conditions to help prevent acne from spreading


If you’d like to go ahead, just drop me a message and I’ll be happy to put the routine together for you ????
Thank you again for your trust. We wish your daughter lots of patience – this can be managed very well over time ????

With love, Lucka

If you have any questions, I’m here for you. Have a lovely day :)

Hello, dear Peťa,

Thank you so much for trusting us and for using our deodorants. We really appreciate it.

Our deodorants are highly effective, which is why it’s important to us to maintain their specific consistency. With deodorant, it’s not just the ingredients that matter, but also the format and method of application, so the product can reach the skin properly and work as effectively as possible.

If your husband preferred applying it with his fingers, he can certainly use it that way. For example, we recommend holding the tube under lukewarm water for a few seconds to soften the deodorant slightly, then applying it. He can also dampen his fingers or lightly moisten his underarms, scoop the deodorant out of the tube with his fingers, or gently scrape some off and rub it thoroughly into the skin.

So he can absolutely apply it with his fingers; he doesn’t have to use it straight from the tube. We know that many people prefer this method. The consistency is just a little firmer so that the deodorant can also be used comfortably as a stick, applied directly to the underarms.

We hope this method works well for him and that the deodorant continues to work beautifully.

If you have any other questions, please do get in touch. Thank you for your trust.

With love,

Lucka

Have a lovely day,

I’m so pleased you asked, and that you’re interested in using our products with a galvanic facial device. I’m especially happy to answer this question because I use one myself, so I have very good personal experience with it.

In principle, I can say that our products work very well for the different steps involved in using a galvanic facial device. Our skincare is fully functional, highly active and natural, without unnecessary or harsh ingredients, so it’s very compatible with this type of treatment.

For cleansing, I’d highly recommend our 3-in-1 Hydrating Cleansing Gel. It contains gentle, mild surfactants, as well as lovely hydrating and soothing ingredients such as Aquacacteen from prickly pear and ceramides. It cleanses and refreshes the skin beautifully, helps to unclog pores and is also very suitable as part of your skincare routine when using a galvanic facial device.

As for the hyaluronic acid serum, yes, I think it’s an excellent choice to use with a galvanic facial device. Hyaluronic acid hydrates and plumps the skin beautifully, and combined with this kind of treatment, the results can be really lovely.

It’s also a good idea to keep your skin damp while using a galvanic facial device. You can use our toners, hydrosols or, for example, our hydrating facial mist, which I also personally love using. It refreshes and hydrates the skin beautifully and helps the microcurrents work more effectively, making the treatment as comfortable and effective as possible for your skin.

If you’d like, I’d be very happy to suggest a specific routine for a complete at-home treatment with our products, step by step. I’ve had really good results with it over many years, and I’d love to hear how it works for you, too.

Thank you for trusting us, and please feel free to get in touch at any time.

With love
Lucka

Have a lovely day, dear Marika,

Thank you so much for your trust and for the photo of your skin that you sent us. We really appreciate you choosing to get in touch with us.

From what you describe, it’s completely natural that your skin now needs more hydration, nourishment and support to help it retain its elasticity, firmness and overall comfort. As we age, the skin naturally loses its ability to retain moisture. It can become more delicate and sensitive, and its contours may gradually weaken while the skin becomes thinner. That’s why it’s so important to tailor your skincare routine to not only hydrate your skin, but also strengthen its defences and support its overall quality.

If you’d like, we’d be very happy to put together a complete weekly skincare routine for you. You’re also welcome to arrange a video consultation with us, where we can talk in more detail about what your skin is used to, which products you use at home and what might help it most. But if you’re currently choosing mainly between face creams, I’d particularly like to tell you about our **Rosehip Cream with Ectoin**.

In my opinion, this cream is a really lovely choice for you at this stage. It supports the skin microbiome, helps maintain the skin’s moisture levels and, thanks to its **ectoin** content, helps protect the skin from dryness and weakening. It also helps keep the skin calmer, more resilient and less prone to inflammatory processes, which can contribute to faster ageing and weakened, thinner skin. It’s a wonderfully balanced cream for skin that needs comfort, nourishment and protection.

Alongside the cream, I’d also love to tell you about our specialist products, which can beautifully support your skin’s renewal, radiance and smoothness. For exfoliation, I’d recommend the **Deep Double-Action Peel**, and for a mask, the **Rejuvenating Face Mask**. Both products contain AHA acids, so it’s important to use them thoughtfully and follow the recommendations. Used correctly, they can really help your skin: they support cell renewal, brighten and smooth the skin’s surface, and help it look fresher and more youthful.

When using AHA acids, it’s very important to remember **daily SPF protection**, which I’d honestly recommend in any case, even if you decide not to use acids. SPF is essential because it protects your skin from UV radiation, one of the main causes of premature skin ageing. The sun plays a significant part in loss of firmness, wrinkle formation, pigmentation and a weakened skin barrier. If we want to hydrate and firm the skin and keep it looking beautiful and healthy for as long as possible, SPF protection really is essential.

I’d also love to tell you about two active products you can choose between, depending on which appeals to you more. The first is our **Retinol booster**; the second is **Plus Against Wrinkles**. Both are highly active and work beautifully to renew the skin, supporting its regeneration, hydration and radiance. They can help your skin look fresher and more vibrant, while fine lines and a tired appearance may gradually become less noticeable.

If you’d like, we’d be very happy to create a specific morning and evening routine using these products, so you know exactly what to combine and how to use each one. Please feel free to get in touch again – we’ll be delighted to help.

Thank you again for your trust, and have a lovely day.

With love,
Lucka and the Dulcia team

Wishing you a lovely day,

Thank you so much for putting your trust in us. We’re delighted that our cosmetics have caught your eye.

We have a great deal of experience with different skin types, and dry, sensitive and allergy-prone skin is by no means unusual these days. We see it very often, and we know that with the right skincare routine, skin can gradually become beautifully calm and supple, and regain a better quality and greater comfort. So I’m confident that we’ll be able to get your skin looking and feeling lovely too.

We’ve put together a file for you and have also included a link. Click on it to see your complete skincare routine – for both day and night, with the steps laid out for each day. This protocol has been tailored to your skin type, so you can follow it step by step and help your skin gradually gain more hydration, elasticity and comfort, while reducing flakiness, extreme dryness and unpleasant itching.

https://pub-cdn.apitemplate.io/2026/03/15bd5c87-f76f-4e63-9000-49daafb7a972.pdf

The whole routine is based on very gentle cleansing that doesn’t strip the skin unnecessarily or disrupt its natural protective layer. On the contrary, it helps preserve what is especially important for dry and sensitive skin. This is followed by hydrating steps, serums and a cream that work in harmony to create a carefully considered routine focused on restoring the skin barrier, hydration, nourishment and soothing the skin.

We’ve also included a very special treatment for two evenings a week – Night Facial Essence with AHA acids, which contains 5% glycolic acid. It’s a highly active product that also works beautifully. It may seem a little unusual at first, as it’s applied on its own to cleansed skin, without applying another cream afterwards. This lightweight, watery essence helps renew skin cells, brighten and firm the skin, and remove flaky and dead skin. This also helps other active ingredients absorb better into the skin, making the whole routine even more effective.

As you describe your skin as extremely sensitive, we definitely recommend trying the products first in sample form, which we have available. For the Night Facial Essence, we recommend doing a patch test first on a small area of skin, for example about 2 cm from your ear. It’s perfectly fine if the essence causes mild itching or tingling, or if your skin feels a slight prickling sensation. This is usually a normal accompanying effect and doesn’t mean you’re having an adverse reaction. Your skin is gradually getting used to the product. You may also notice some mild redness, which should settle by morning.

The routine also includes additional skincare for another day, or perhaps the weekend – an enzymatic peel and a hydrating mask. These steps help to hydrate and nourish your skin even further, replenishing everything it needs to cope better with external factors and become less prone to water loss.

A bioactive oil is another very important step. It works as the final step, helping to lock moisture into the skin. Just one drop at the end is enough to help keep all the hydrating and nourishing ingredients in the skin, so they don’t escape too quickly through the weakened skin barrier. This also helps the whole routine protect and gradually strengthen the skin barrier.

If you have any other questions, please feel free to get in touch. We’re here for you with love and will be very happy to advise you. We’d also love to hear any feedback on how your skin is changing and how you’re getting on with the routine.

With love
Lucka

Hello dear Kristínka,

Thank you from the bottom of our hearts for your trust and loyalty – we truly, truly appreciate it. It means so much to us to know that Dulcia has been part of your life for years and that you keep coming back to us. ????

Here’s a link to your personalised, week-long skincare plan: https://pub-cdn.apitemplate.io/2026/02/b58ed40c-1295-4e12-8919-2819b35d886d.pdf – it’s been put together just for you. Feel free to download it, read through it and go over it step by step. If you have any questions at all, just drop us a message – we’ll be very happy to fine-tune everything.

About AHA acids (especially glycolic acid):
We really do recommend them in your case. AHA acids can work wonders for skin prone to shine in the T-zone, blackheads and enlarged pores – they help gently renew the skin’s surface, smooth its texture and clear pores. They’re also great for helping prevent premature ageing (fine lines and a ‘tired’ complexion). There’s no need to be afraid of them – just introduce them sensibly and gradually, as you’ve planned.

When you’ve finished your Glass Skin ritual:
We recommend switching to our Night Facial Essence and adding our AHA peel (with glycolic acid). This combination can make a very visible difference to the evenness of your skin tone, the appearance of pores and gradually clearing blackheads.

And the good news: the Glass Skin ritual will be available again soon, so if it suited your skin so well, you’ll be able to return to it without any problem. ????

PDRN serum vs hyaluronic acid serum:
Yes – you can absolutely replace the PDRN serum with our hyaluronic acid serum. It also contains several similar supportive ingredients, including NAD+, which helps repair cell damage caused by ageing and lifestyle. The serum has a light gel texture, several types/molecules of hyaluronic acid and synergistic ingredients that significantly enhance its effects. You can use it morning and evening (as indicated in your plan).

We’re not changing your creams for now:
Both the silk cream and the hyaluronic acid cream are very suitable for your skin – we see no reason to change them right now. Instead, we’re adding specialised steps to your routine (AHA essence/peel + HA serum) to give your skin a boost – brighter skin, less visible pores, fewer blackheads and, over time, less oiliness in the T-zone.

Wishing you a lovely day, and thank you once again for being with us. ????

With love
Lucka

Have a lovely day! Our SPF creams have a minimum shelf life of 12 months, but from our experience, we know they’re certainly fine to use beyond this period. Mineral filters don’t lose their effectiveness and maintain a stable SPF rating.

We consider a dry place at room temperature to be safe and suitable for storage :) Avoid exposing them to extreme temperature fluctuations :)

Thank you for your trust, and I hope you have a lovely day,

Miška

Hello, dear Evka,

Thank you so much for your message. Based on what you’ve written (combination skin with seasonal fluctuations, enlarged and congested pores, acne scarring, and no active acne now), we can put together a routine to keep your skin balanced all year round: preventing it from becoming unnecessarily oily in summer, while protecting it from dryness and a weakened skin barrier in winter.

I’ve put together a complete, personalised routine for the whole week for you – you can find it at the link I’ve included in this message. Feel free to look through it and save it. If you have any questions, we’ll be happy to fine-tune it based on how your skin responds. https://pub-cdn.apitemplate.io/2026/02/3afad4d7-31af-4e29-bccd-7516af5b4f07.pdf

Below, I’ll briefly explain why each step is included in the routine:

1) MORNING – vitamin C + protection
As you’re looking for something with vitamin C, we’ve included a product with a high dose of vitamin C. This ‘vitamin’ layer in the morning does several things for your skin at once:

• it acts as a powerful antioxidant (protecting your skin from environmental stressors during the day),

• it brightens and helps even out your skin tone,

• over time, it helps make acne scars look less noticeable and prevents post-acne marks from becoming unnecessarily dark.

You then apply your day cream with SPF, which is absolutely ideal – SPF is very important when dealing with acne scars and using active ingredients.

2) EVENING – hydration, skin barrier and microbiome
I’ve added a microbiotic serum to your evening routine (to use at night, and to support your skin barrier). For combination skin that tends to become dry in winter, the aim is to:

• deeply hydrate your skin,

• strengthen your skin barrier and your skin’s natural defences,

• support a healthy skin microbiome.

This deeper hydration can often help with pores, too. When skin is dehydrated over a long period, it can paradoxically produce more oil, making pores more prone to congestion. Once we hydrate your skin and soothe its barrier, pores gradually become less congested and blackheads form less often.

3) Once a week – deep exfoliation + mask
For blackheads and clogged pores, I’ve suggested a dual-action deep exfoliant for your routine – just once a week to start with, so we can be gentle yet effective.

• it helps cleanse pores more thoroughly and dislodge impurities,

• it supports a smoother skin texture and may gradually help soften the appearance of acne scars.

It’s best to follow the exfoliant with a hydrating mask – it gives your skin an intense boost of hydration and soothes it. This step is very ‘healing’ for the skin barrier and also makes your skin feel wonderfully comfortable, especially in winter.

4) RETINOL BOOSTER – an evening game changer
I’ve also suggested adding Retinol booster to your evening skincare routine, as retinol is genuinely one of the best long-term options for the skin type you describe:

• it supports skin renewal and helps soften the appearance of acne scars,

• it improves skin texture and the appearance of enlarged pores,

• it has excellent anti-ageing benefits (helping prevent fine lines and even out your complexion),

• and, with regular and correct use, it can help smooth and balance your skin overall.

It’s included sensibly in your routine, with time allowed for recovery. If your skin is more sensitive, you can always start more slowly (for example, once every 7–10 days) and gradually increase how often you use it.

If you’d rather not use Retinol booster / would like to simplify your routine:
That’s absolutely fine. In that case, I recommend:

• using the microbiotic serum every evening (including on days when retinol is planned),

• and, in addition to Sunday, adding some ‘deeper’ care on Wednesday: deep exfoliation + mask.

This will make your routine shorter, while still being very effective for pores, hydration and acne scars.

Have a lovely day, and I look forward to hearing how the routine works for you. :)

Best wishes
Lucka

A very lovely good day to you, Ms Mária,

thank you for your message and for keeping such a close eye on how your skin reacted. That’s very important. I’m also pleased that the other recommendations have worked well for you ❤️

Based on what you describe (hives-like symptoms, itching, the reaction recurring after you started using the product and then taking 4–5 days to heal), it’s very likely that your skin is reacting specifically to the neroli hydrosol.

Even if you’re not allergic to citrus fruits, neroli (orange blossom) contains naturally occurring aromatic molecules – trace amounts of essential oil components (e.g. linalool, limonene and other naturally occurring fragrance components). More sensitive or weakened skin may react to them with irritation or even a hive-like reaction.

This isn’t a conventional food allergy to citrus fruits – it’s more likely a reaction of the skin barrier to aromatic substances, and it may not be permanent. Once the skin barrier improves, this hypersensitivity may also disappear completely.

––––––––––
What would I recommend as an alternative?

In my view, the safest option for you would be Helichrysum hydrosol https://www.dulcia.sk/tonery/bio-slamienkova-voda-100-ml.html

A comparison of neroli and helichrysum:

Neroli hydrosol

• gently tones

• supports regeneration

• has a refreshing effect

• contains naturally occurring aromatic components → these may irritate sensitive skin

Helichrysum hydrosol

• intensely soothing

• anti-inflammatory

• suitable for redness, irritation and sensitive skin

• supports capillary regeneration

• helps reduce skin reactivity

• has a lower potential for irritation

Helichrysum is known for stabilising the skin, reducing redness and supporting healing. Given your experience, I’d choose it as a safer, skin-regenerating alternative.

––––––––––
What should you do now?

1. Stop using the neroli toner for now.

2. Give your skin a few days with a minimalist routine – gentle cleansing + a moisturising/protective cream.

3. Once your skin has completely calmed down, introduce the helichrysum hydrosol (first, test it on a small area for 24 hours).

One more tip:
If the reaction ever happens again, these may help:

• a cool compress

• panthenol or ectoin

• temporarily stopping all active ingredients (acids, retinol)

Your skin clearly reacts more sensitively to aromatic components, which is not unusual at all. The important thing is that you identified it quickly.

If you’d like, we can gently adjust your whole routine as a precaution, so it offers maximum support for your skin barrier and avoids potential irritants. Just get in touch ????

Thank you once again for your trust and for the lovely feedback about the other products.

With love,

Lucka

Hello Martinka,

Thank you for describing your routine in such detail – it’s clear that you care for your skin thoroughly and consistently.

I’m not familiar with the full ingredients list of every product you use, but I’m sure your skincare routine is comprehensive and suited to your skin type. It sounds well balanced – cleansing, hydration, SPF and retinal in the evening are a very good foundation.

If you’d like to specifically work on refining the appearance of your pores, particularly around your nose and forehead, I’d recommend adding our Dual-Action Deep Peel to your routine. https://www.dulcia.sk/pletove-masky-a-pilingy/hlbkovy-chemicky-piling-s-dvojitym-ucinkom.html

This peel works through a combination of:

• AHA acids, which chemically dissolve the build-up of dead skin cells and sebum in the pores

• and gentle mechanical exfoliation, which helps to immediately remove any remaining impurities from the skin’s surface

The acids penetrate deeper into the pores, helping to clear them from within and gradually refine their appearance. The mechanical exfoliation helps leave the skin feeling smoother and looking clearer straight away. Regular, but controlled, exfoliation is key when it comes to enlarged pores. From your current routine, it seems you’re not using AHA acids yet, so this could be a very suitable addition.

As a next step, I’d also recommend adding our Night Facial Essence https://www.dulcia.sk/vsetky-produkty/pletova-esencia-kyselina-glykolova-nocna-obnovujuca.html which supports skin renewal and evens out skin texture. Used together with the peel, it helps not only to clear pores but also to refine their appearance over time.

The combination of these two products can leave your skin beautifully clear and more even-toned, and gradually make pores look smaller, without disrupting your existing routine.

If you’d like, feel free to tell me your skin type (drier, oilier or combination) so we can work out the most suitable frequency of use ????

With love, 

Lucka

Wishing you a lovely day, Martinka,

Thank you for your question. I completely understand that while breastfeeding, you want to be sure you’re using safe products.

We’re happy to reassure you that our products are formulated to be suitable for breastfeeding women too. You can use our entire range without worry – including the retinol serum. This form of retinol is 100% safe for pregnant and breastfeeding women too. It has also undergone clinical testing and is minimally absorbed into the body, so when used correctly, it poses no risk during breastfeeding.

At the moment, we don’t have any products in our range that are specifically unsuitable for breastfeeding women. If you’re pregnant or would like complete peace of mind about a particular product, you can always speak to your doctor for individual advice – we’d also be happy to provide more detailed information about the ingredients.

So please feel free to choose whatever your skin needs right now.
And if you’d like help putting together a complete skincare routine, we’d be very happy to create a personalised one for you.

We’re here for you,

Lucka

Have a lovely day, dear Janka,

Thank you for your trust.

At 42, dry skin prone to redness is very common – a weakened skin barrier can make wrinkles more noticeable and your skin may feel more sensitive than it actually is. The key is to first restore the skin’s balance, hydration and natural defences.

Our first recommendation from our range would be the Rosehip Cream with Ectoin and Provitamin B5. https://www.dulcia.sk/pletove-kremy/sipkovy-krem-na-tvar.html 

This cream is ideal for dry and sensitive skin, especially during the colder months.

• Ectoin supports the skin’s natural hydration mechanisms, helps reduce inflammation and soothe redness.
• It strengthens the skin barrier and supports a balanced microbiome.
• Provitamin B5 (panthenol) soothes, regenerates and improves skin comfort.
• Rosehip oil nourishes the skin and helps maintain its elasticity.

The cream not only hydrates the surface but also works from within – your skin will gradually feel calmer and firmer, and wrinkles will appear less pronounced.

As another option, we can also recommend the Daily Firming Cream from the Exklusive range. https://www.dulcia.sk/pletove-kremy/exclusive-spevnujuci-denny-krem-s-liftingovym-efektom.html  It has a lighter texture and a stronger anti-wrinkle focus, so we would recommend using it during warmer months or once your skin has regained its balance and is no longer so dry.

For now, we would prioritise hydration and soothing your skin.

We would also highly recommend gradually adding more intensive products suited to your age – for example, a gentle exfoliant, masks, or perhaps retinol or AHA acids (at an appropriate frequency). These steps help support skin renewal, radiance and firmness.

If you’re interested, we’d be delighted to put together a more comprehensive weekly skincare plan tailored just for you, with a product and frequency schedule. Just get in touch – we’re here for you with love ????

Yours sincerely, and wishing you a lovely day,

Lucka

Wishing you a lovely day, dear Miriam,

Thank you for trusting us and for your beautifully written message. I really appreciate you getting in touch.

At 48, it’s completely natural for your skin to start feeling drier and more tired, and gradually lose firmness. But that doesn’t mean it can’t be beautifully brightened and refreshed. Our philosophy is simple – we don’t change your skin; we tailor your skincare to help it look healthy, clear and radiant, rather than dull.

I’ve put together a gentle yet more intensive and comprehensive routine to support your skin’s renewal, hydration, radiance and firmness.

This plan is designed to gradually restore your skin’s freshness and radiance, and give it a firmer appearance without irritation. It combines renewal, stimulation and nourishment – exactly what more mature, drier skin needs.

You can find the overview at this link https://pub-cdn.apitemplate.io/2026/01/dbbad60d-ad96-420c-a01e-df8d5e7de073.pdf I’m sending you a clear plan that you can print out and follow until you get used to each step.

If you have any questions, or feel that your skin is reacting more sensitively, please do get in touch. We’re here for you and will be happy to tailor the routine to your skin ????

With love and respect,
Lucka

Hello Martinka,

Thank you for describing your routine in such detail – it’s clear that you take really thorough and systematic care of your skin.

I’m not familiar with every product you use in detail or with its full ingredient list, but I’m sure you have a comprehensive routine that’s suitable for your skin type. Your routine seems well balanced – cleansing, hydration, SPF and retinal in the evening are a very good foundation.

If you’d like to target the appearance of your pores, making them look finer and less visible, especially around your nose and forehead, I’d recommend adding our Double-Action Deep Peel to your routine. https://www.dulcia.sk/pletove-masky-a-pilingy/hlbkovy-chemicky-piling-s-dvojitym-ucinkom.html

This peel combines:

• AHA acids, which dissolve the build-up of dead skin cells and sebum in the pores

• with gentle mechanical exfoliation, which helps to cleanse the skin’s surface more thoroughly straight away

The acids penetrate deeper into the pores, helping to clear them from within and gradually refine their appearance. The mechanical exfoliation helps leave skin feeling smoother and looking clearer straight away. Regular but controlled exfoliation is key when it comes to enlarged pores. From your current routine, it looks as though you’re not using AHA acids yet, so this could be a very suitable addition.

As a next step, I’d also recommend adding our Night Facial Essence https://www.dulcia.sk/vsetky-produkty/pletova-esencia-kyselina-glykolova-nocna-obnovujuca.html which supports skin renewal and helps even out skin texture. Used with the peel, it helps not only to clear the pores but also to refine their appearance over time.

Together, these two products can gently cleanse and even out your skin, gradually making your pores look less visible, without disrupting your existing routine.

If you’d like, feel free to let me know your skin type (drier, oilier or combination) so we can work out the best frequency of use. Alternatively, we can arrange an online consultation and have a chat.

With love, 

Lucka

Good day,

For a 13-year-old boy whose skin is starting to get worse, the most important thing is to establish a regular, gentle cleansing routine. Hormone levels start to change at this age, the skin becomes oilier and pores can get clogged more quickly.

I recommend starting with the 3-in-1 Cleansing Gel https://www.dulcia.sk/cistenie-pleti/cistiaci-gel-na-plet-hydratacny-3-v-1-200.html, which he should use morning and evening. Regular cleansing will help to thoroughly cleanse the skin, unclog pores and prevent them from becoming excessively blocked.

For spots as they appear, he can apply a zinc ointment directly to them in the evening, after cleansing his skin – it will help soothe redness and support the cleansing of affected areas.

I would start gently like this – with thorough cleansing and targeted care.
If his skin does not improve noticeably or his acne starts to get worse, please feel free to get in touch and we can put together a more comprehensive, targeted routine to help prevent acne, excess oiliness and clogged pores.

Fingers crossed his skin settles down nicely

Lucka

Hello dear Natália,

Thank you so much for your trust and for getting in touch with us. Dark blue to purple circles under the eyes are a very common concern, and it’s definitely worth addressing them with targeted care.

Why do blue and purple circles under the eyes appear?

In this case, it is not primarily caused by pigment (melanin), but by fragmented haemoglobin (haem) showing through the very thin skin around the eyes.

When blood, fluids and the breakdown products of red blood cells build up in this area, the characteristic blue-purple discolouration appears. As the skin under the eyes is extremely thin, this colour shows through very easily.

The aim of skincare is therefore not to “brighten the skin”, but to:

• clear away fragmented haem,
• improve microcirculation and lymphatic drainage,
• firm and slightly thicken the skin so that it shows through less.

Recommended eye care

Daisy Day Eye Cream 

https://www.dulcia.sk/ocne-okolie/rozjasnujuci-ocny-krem-sedmokraska.html

This cream is an excellent choice for daytime, especially for blue and purple circles, as it contains the active ingredient Youth & Eye (JuvenEye CLR™).

How it works:

• supports the breakdown and removal of haem (a skin pigment produced from haemoglobin),
• stimulates lymphatic drainage, helping fluids and coloured metabolic by-products to be cleared more quickly,
• improves microcirculation and the overall appearance of the skin under the eyes.

This ingredient specifically targets dark circles caused by blood showing through and is particularly effective for this type of concern.

Day Eye Cream – Exclusive

https://www.dulcia.sk/ocne-okolie/exclusive-ocny-krem-proti-vraskam-denny.html

If you would also like to address other signs of ageing alongside dark circles, this rare active ingredient is also found in the eye cream from the Exclusive range, which contains many more active ingredients that target other signs of skin ageing. It is part of the Longevity concept, which means taking a holistic approach to caring for mature skin.

• contains peptides that support skin firmness and elasticity,
• helps to slightly “thicken” the skin, so that it shows through less,
• is particularly suitable when used with the night cream from the same range.

Night Eye Cream – Exclusive

https://www.dulcia.sk/ocne-okolie/exclusive-vyhladzujuci-ocny-krem-nocny.html

Night-time regeneration is very important for dark circles – the most intensive cell renewal takes place at night.

We recommend this cream for night-time because:

• it contains targeted peptides that support skin renewal and firmness,
• it helps regenerate and strengthen the skin,
• it improves the quality of the skin around the eyes over time, making it less translucent.

This is a targeted, gradual skincare routine – dark circles under the eyes won’t improve overnight. The first visible changes usually appear after 3–4 weeks of regular use, with more noticeable results after 6–8 weeks.

 What else can make a real difference:

• gentle massage around the eyes (in the direction of lymph flow – from the inner corner outwards),
• getting enough sleep and staying hydrated,
• limiting salt and alcohol,
• cooling the eye area (for example, with a cold roll-on),
• being consistent – use eye care every day, morning and evening.

If you’d like, I’d be very happy to help you tailor your skincare routine even more closely to your needs ????

With love, Lucka

Good day, dear Alenka

Thank you very much for your trust and for getting in touch with us. 

Your main concern at the moment is the wrinkle between your eyebrows (the so-called frown line), as well as sensitive, rather dry skin that is prone to irritation – especially in winter. I’d be very happy to put together a complete skincare routine for you in the next step, but for now I’ll focus directly on what’s troubling you most.

Hyaluronic acid 

Hyaluronic acid is hugely beneficial at every molecular weight – which is why products that combine several molecule sizes make the most sense, just as ours do.

Put simply:

• low molecular weight hyaluronic acid
  → can penetrate deeper into the skin
  → works at cellular level
  → stimulates renewal, improves elasticity and helps reduce the appearance of wrinkles
• medium molecular weight hyaluronic acid
  → binds water in the skin
  → maintains hydration and a plump-looking complexion
• high molecular weight hyaluronic acid
  → stays closer to the surface
  → protects the skin and strengthens the skin barrier
  → supports the microbiome and reduces transepidermal water loss

Each has its own benefits – and together they work holistically across all layers of the skin, which is key when it comes to anti-wrinkle care.

What to focus on when treating the line between your eyebrows

If you want to target wrinkles and soften their appearance, it’s important to use low molecular weight hyaluronic acid, as this can penetrate best to where the wrinkle actually forms.

That’s why I recommend:

Lifting Face Serum - Exclusive

https://www.dulcia.sk/pletove-sera/exclusive-liftingove-pletove-serum.html

This serum contains:

• ultra-low molecular weight hyaluronic acid (approx. 6–10 kDa),
• hydrolysed hyaluronic acid,
• as well as very rare active ingredients, such as NAD+, which supports:
  
  • cell regeneration,
  • DNA repair,
  • overall skin vitality and a youthful metabolism.

This serum doesn’t just work “on the surface”; it works deeper – right where wrinkles begin to form.

 Dry and sensitive skin = start with the skin barrier

If your skin feels:

• dry,
• sensitive,
• prone to irritation in winter,

it’s very important to address not only the deeper layers, but also to protect the surface layers.

If the skin doesn’t have a sufficiently strong protective lipid layer, what’s known as transepidermal water loss occurs. The skin then:

• loses moisture more quickly,
• becomes thinner and less elastic,
• and wrinkles (especially expression lines) become more noticeable.

That’s why it makes sense to:

• combine a serum with a high-quality nourishing cream,
• support not only hydration, but also the protection and regeneration of the skin barrier.

 The truth about frown lines

It’s very important to know that the line between the eyebrows isn’t primarily caused by age, but by:

• repeated facial expressions over time,
• frowning,
• drawing the eyebrows together,
• inner tension.

And that’s exactly why cosmetics alone will never be enough. From my own experience (I’m an instructor in facial yoga and relaxation massage), I can confirm that:

- facial massage and relaxation techniques can truly work wonders on frown lines.

You can get very good results from:

• consciously relaxing the forehead,
• massaging the area between the eyebrows,
• face taping,
• cupping,
• and, above all, working on your habits (so you don’t keep “creating” this wrinkle).

If you’re interested, I’d be very happy to meet you online too.

You can find online consultations on our website, where I can:

• create a precise, personalised routine for you,
• show you specific massage techniques for frown lines,
• help you change unhelpful facial expression habits,
• and tailor everything to your sensitive skin.

RECOMMENDED WEEKLY SKINCARE ROUTINE

(sensitive, rather dry skin | frown line | hyperpigmentation | intensive anti-ageing care)

This routine takes a holistic approach – it works:

• on the deeper layers of the skin (wrinkles, elasticity, regeneration),
• to protect the skin barrier (dryness, sensitivity, TEWL),
• and on hyperpigmentation (prevention, evening out skin tone).

MORNING SKINCARE ROUTINE (EVERY DAY)

1. CLEANSING
   Gentle Facial Cleansing Gel – Soap Nuts
2. TONER
   Daily Facial Essence with a high concentration of vitamin C
   (brightening, antioxidant protection, pigmentation prevention)
3. FACE SERUM
   EXCLUSIVE Lifting Face Serum
   (low & ultra-low molecular weight hyaluronic acid, hydrolysed HA, peptides, NAD+)
   – targeted wrinkle care, supporting skin regeneration and firmness
4. DAY CREAM
   Firming Day Cream EXCLUSIVE
   (Exclusive Firming Day Cream – comfort, protection, elasticity)
5. BIOACTIVE OIL SERUM
   Bioactive Oil Serum
   (protects the skin barrier, nourishes and reduces transepidermal water loss – TEWL)
6. SKIN PROTECTION
   SPF protective cream – every day, all year round
   (a key step in preventing hyperpigmentation and skin ageing)

EVENING SKINCARE ROUTINE 

MONDAY

1. Cleanse – Soap Nuts
2. Toner – BIO Helichrysum Hydrolate
3. EXCLUSIVE Lifting Face Serum
4. Intensive Night Cream EXCLUSIVE
   (Exclusive Intensive Night Cream)

TUESDAY

1. Cleanse
2. RETINOL BOOSTER 
3. EXCLUSIVE Lifting Face Serum
4. Intensive Night Cream EXCLUSIVE

WEDNESDAY

1. Cleanse
2. Dual-Action Deep Exfoliator
3. Toner – BIO Helichrysum Hydrolate
4. EXCLUSIVE Lifting Face Serum
5. Intensive Night Cream EXCLUSIVE

THURSDAY

1. Cleanse
2. RETINOL BOOSTER 
3. EXCLUSIVE Lifting Face Serum
4. Intensive Night Cream EXCLUSIVE

FRIDAY

1. Cleanse
2. Dual-Action Deep Exfoliator
3. Toner – BIO Helichrysum Hydrolate
4. EXCLUSIVE Lifting Face Serum
5. Intensive Night Cream EXCLUSIVE

 SATURDAY

1. Cleanse
2. Toner – BIO Helichrysum Hydrolate
3. EXCLUSIVE Lifting Face Serum
4. Intensive Night Cream EXCLUSIVE

SUNDAY

1. Cleanse
2. Hydrating Face Mask
3. Toner – BIO Helichrysum Hydrolate
4. EXCLUSIVE Lifting Face Serum
5. Intensive Night Cream EXCLUSIVE

WHY THIS ROUTINE IS STRUCTURED THIS WAY

• Low and ultra-low molecular weight hyaluronic acid targets wrinkles deep down
• Peptides + NAD+ support cell regeneration and firmness
• Bioactive Oil Serum protects the skin barrier and reduces TEWL
• Vitamin C + SPF are essential for preventing hyperpigmentation
• Retinol targets fine lines and skin texture
• Recovery days protect sensitive skin from becoming overwhelmed

IMPORTANT NOTE

We recommend a patch test when using active ingredients (AHA, retinol).

Mild redness or tingling may be a natural reaction of the skin.

Thank you again for your trust ????Have a lovely day and I look forward to hearing from you again.

With love, Lucka

Good day, dear Zuzanka,

Thank you very much for your trust and for getting in touch with us. We really appreciate it.

I’ve looked at the photo you attached and, based on what I can see, I would say that these are not typical pigmentation spots (hyperpigmentation), but rather an area where pigment is missing from the skin. This is known medically as hypopigmentation – areas where the production of skin pigment (melanin) is reduced or irregular.

With this type of concern, it’s important to know that:

• cosmetic products (even natural, high-quality ones) cannot specifically “replace” missing pigment,
• our products for pigmentation spots work mainly by inhibiting the enzyme tyrosinase, which is involved in excessive melanin production – so they are effective for dark spots, not lighter areas.

That’s why I would be very cautious about recommending depigmenting or brightening products for these areas, as they could make the difference in skin tone even more noticeable.

What can help and make a real difference to the skin is:

• supporting the overall health of the skin, its barrier and its regeneration,
• good-quality hydration, nourishment and sun protection (SPF) – UV radiation can make the contrast between pigmented and hypopigmented skin even more noticeable,
• gentle, regular care over the long term to support the skin’s natural regenerative processes.

As mentioned above, hypopigmentation refers to areas where the skin is lacking pigment. The aim of skincare is therefore primarily to support the skin’s health, regeneration, vitality and natural processes, rather than to lighten it.

For this reason, I would strongly recommend focusing on the following for now:

Luxury Balm Before and After Sunbathing 

https://www.dulcia.sk/starostlivost-o-telo/sviezi-balzam-pred-a-po-opalovani.html?search_query=opalova&results=16

This balm is an excellent choice for hypopigmentation, too, because it:

• intensely regenerates and nourishes the skin,
• supports healthy skin cell metabolism,
• helps soothe and soften the skin and strengthen its protective barrier,
• contains the active ingredient MelanoBronze, which supports the skin’s natural pigment production and its more even distribution (without any harsh intervention).

Although cosmetics cannot specifically “replace” missing pigment, they can create ideal conditions for melanocytes to function healthily and for the skin to maintain its overall vitality. This balm is a lovely, gentle way to support that.

Body Scrub with Magnesium Salt

https://www.dulcia.sk/starostlivost-o-telo/telovy-piling-s-magneziovou-solou.html

To complement the balm, I would also recommend the body scrub with magnesium salt, ideally once a week.

Its benefits include:

• gently removing dead skin cells without disrupting the skin barrier,
• magnesium supports cell metabolism, regeneration and overall skin health,
• shea butter and nourishing oils soften, nourish and smooth the skin,
• essential oils support circulation and skin vitality.

Why is magnesium important?

Magnesium plays a key role in:

• cellular energy (ATP),
• the regeneration and renewal of skin cells,
• reducing oxidative stress in the skin.

Healthier, better-nourished skin with improved circulation naturally has greater potential for more harmonious functioning of its pigment cells, too. This isn’t a quick fix, but long-term support for the skin’s balance – which is what matters most with hypopigmentation.

For now, I would recommend sticking with this combination:

• regular use of the balm before and after sunbathing,
• a gentle magnesium scrub once a week,
• and thorough sun protection to prevent contrasts in skin tone from becoming even more pronounced.

If you’d like, I’d be very happy to help you fine-tune your skincare routine further at a later date.

If these lighter areas grow over time, change, or cause you greater concern, I would recommend consulting a dermatologist, who can determine the cause more accurately (for example, sun exposure, inflammation, hormonal or autoimmune factors, etc.).

We really appreciate you using our cosmetics every day ????

With love, Lucka

Hello,

Thank you very much for your question and for your trust in us.

For dry feet, corns and a fungal nail infection, we recommend using both products together: the aloe vera and herbal gel and the Lanolína Urea moisturising cream.

The aloe vera and herbal gel has natural antibacterial and antifungal properties, so it’s particularly suitable if you suspect a fungal infection of the nails or skin. Many customers also use it as an additional treatment for bacterial corns and similar problems – it’s definitely worth trying.

Lanolína Urea cream is very effective at softening and moisturising hardened skin, especially around corns. This also makes the skin much more permeable and receptive to any targeted corn treatments you may use (for example, those containing salicylic acid).

As an additional treatment, we’ve also had excellent results with foot soaks in a bicarbonate of soda solution. Add bicarbonate of soda to warm water, and feel free to add a few drops of an essential oil (oregano, basil or eucalyptus). Soak your feet thoroughly, then dry them carefully, apply the aloe vera and herbal gel and let it absorb for a little while. Then moisturise your skin with Lanolína Urea cream.

However, these problems can sometimes be very difficult to deal with, and in some cases you may need to see a doctor. That said, we’ve had plenty of feedback that this combination can work very well as an additional treatment.

If you’re choosing from our products, we definitely recommend using both together – they work best as a combination.

If you have any more questions, we’re here for you.

Have a lovely day,

Lucka

Have a lovely day, Lucka,

Thank you for your question. It’s a very important one, and we’re glad you’ve raised it.

A deep-acting chemical peel (AHA acids) combined with jojoba beads is not suitable for skin with rosacea. Skin with rosacea is extremely sensitive and delicate, and often has a weakened skin barrier. This type of peel could further damage the skin’s protective layer and make rosacea worse.

The abrasive effect of jojoba beads can also mechanically irritate and weaken the skin, causing redness or a reaction. We therefore definitely don’t recommend this peel for rosacea.

For this skin type, we have a gentle enzymatic peel that is much more suitable. It contains no particles or acids – while these can be excellent and very effective for healthy skin, they are not suitable for skin that is weakened and reactive like this.

The enzymatic peel works gently – its enzymes gently loosen the bonds between dead skin cells, helping the skin absorb nourishing ingredients. It also contains prebiotics, which support the skin barrier and skin balance.

However, we recommend using it no more than once every 10 days. After peeling, it’s important to care for your skin thoroughly with soothing and hydrating skincare, and remember to use SPF protection the next day (and every day), which is absolutely essential when you have rosacea.

If you’d like, we’d be very happy to help you put together a gentle routine tailored to your skin,

With love, Lucka

Wishing you a lovely day, dear Pavla,

Please could you email me at dulcia@dulcia.sk? I’ll need a little more information about your daughter’s dermatitis. For example, how old she is, whether she’s receiving any treatment, and whether she has any experience with cosmetics – if so, which products she has tried.

Many thanks,

Lucka

Hello Miška,

Thank you so much for your trust and for the lovely description of your skin ???? We’re so pleased that you’ve come to love the “glowy skin” effect and that our new Glass Skin Ritual has caught your eye – its main aim is to give your skin that “plump”, nourished and radiant feel.

Based on what you’ve told us (31 years old, combination skin, first wrinkles, occasional spots and, above all, a feeling that your skin isn’t hydrated enough), we’ve put together a gentle yet highly effective routine for the whole week to support hydration, elasticity and radiance, and give your skin a healthy glow – without weighing it down unnecessarily.

⸻

MORNING ROUTINE (EVERY DAY)

1. Cleanse

Gentle cleansing gel (e.g. Soap Nuts or 3-in-1 Hydrating Gel)

2. Tone / hydrate

Hydrating toner or facial essence

3. Face serum

PDRN peptide serum – apply as the first active layer

(penetrates deep into the skin, supporting cell renewal and hydration from within)

4. Booster

Matcha Booster gives your skin nourishment, antioxidants and a beautiful glow

5. Face cream

Moisturising cream suited to your skin type

6. SPF protection

We recommend using it every day – it’s very important for preventing wrinkles and keeping your skin radiant

⸻

EVENING ROUTINE – WEEK-LONG PROGRAMME

MONDAY

• Remove make-up and cleanse

• Toner

• Night Microbiotic Serum

• Face cream with aloe vera and silk

TUESDAY

• Remove make-up and cleanse

• Toner

• Night Microbiotic Serum

• Face cream with aloe vera and silk

WEDNESDAY – GLASS SKIN RITUAL

• Cleanse

• Glass Skin Activator

• Glass Skin Mask

THURSDAY

• Remove make-up and cleanse

• Toner

• Night Microbiotic Serum

• Face cream with aloe vera and silk

FRIDAY

• Remove make-up and cleanse

• Toner

• Night Microbiotic Serum

• Face cream with aloe vera and silk

SATURDAY

• Cleanse

• Toner

• Night Microbiotic Serum

• Face cream with aloe vera and silk

SUNDAY – GLASS SKIN RITUAL

• Cleanse

• Glass Skin Activator

• Glass Skin Mask

⸻

FOR LOCAL USE AND DIRECT APPLICATION TO ACNE, I RECOMMEND ADDING PRODUCTS TO HELP ELIMINATE ACNE AS NEEDED. YOU CAN INCLUDE THEM IN YOUR SKINCARE ROUTINE AS NEEDED; THERE’S NO NEED TO FOLLOW A STRICT SCHEDULE. 

EXTRA STEP 1: https://www.dulcia.sk/dulcia-plus/plus-proti-akne.html - PLUS FOR ACNE IS A HIGHLY SPECIALISED PRODUCT THAT HELPS WITH DIFFERENT TYPES AND CAUSES OF ACNE. APPLY IT TO CLEANSED AND TONED SKIN, BEFORE YOUR FACE SERUM. IT CAN BE APPLIED LOCALLY, DIRECTLY TO ACNE, IN WHICH CASE YOU CAN USE IT DAILY, OR APPLIED OVER THE WHOLE FACE IF THE SKIN IS MORE SEVERELY AFFECTED. IN THAT CASE, APPLY IT TO CLEANSED AND TONED SKIN IN PLACE OF YOUR FACE SERUM.

OVER THE WHOLE FACE IF THE SKIN IS MORE SEVERELY AFFECTED, AND THEN APPLY IT TO CLEANSED AND TONED SKIN IN PLACE OF YOUR FACE SERUM.

EXTRA STEP 2: https://www.dulcia.sk/starostlivost-o-telo/miracle-zinc-ointment.html - ZINC OINTMENT IS ALSO SUITABLE FOR DAILY USE. APPLY IT AS THE LAST LAYER – OVER YOUR FACE CREAM. 

WHY THIS ROUTINE WORKS

• Glass Skin Ritual gives your skin an immediate and long-lasting glow and a “plump” look

• PDRN serum works deep within the skin – for hydration, elasticity and the first wrinkles

• Matcha Booster protects the skin’s surface and provides antioxidants and radiance

The result is skin that feels smooth, radiant, hydrated and fresh, without feeling heavy.

If you’d like, we’ll be very happy to fine-tune this routine for you based on how your skin responds over the first few weeks ????

Thank you for your trust. We’re so pleased you chose the Glass Skin Ritual – we love using it, and the results are truly beautiful ✨

With love,

Lucka

Have a lovely day, Miška

We’re so pleased, and thank you for your trust ????

I completely understand – at this age, the first wrinkles may start to appear (especially around the mouth). Your skin may be drier in some areas, while your T-zone can also be more prone to problems, and you may be looking for that clear, hydrated, glowing complexion – without an unnecessarily complicated routine.

As I don’t yet know exactly which products you have at home or what your routine looks like, I’d be happy to tailor it just for you if you’d like a completely personalised recommendation. In that case, I’d need a little more information, particularly about your current skincare routine and the products you use.

 Based on what you’ve written, though, and if you don’t already have these products at home, I’d highly recommend starting with these two:

Night Facial Essence

https://www.dulcia.sk/vsetky-produkty/pletova-esencia-kyselina-glykolova-nocna-obnovujuca.html?search_query=esencia&results=8

Retinol Booster

https://www.dulcia.sk/pletove-boostre-a-oleje/nocny-retinol-booster.html

Both of these products are exactly the kind of ‘wow’ products that:

• brighten the complexion,
• give it a juicy, glowing look,
• work beautifully for combination skin with enlarged pores,
• and also help tackle the first wrinkles.

How to use them:

• Night Facial Essence → twice a week in the evening
• Retinol Booster → twice a week in the evening
  (don’t use them on the same evening)

If you’d like to choose just one product, feel free to start with the Night Facial Essence. Once you’ve used it up, you can add the Retinol Booster in the same way. They work in very similar, but slightly different ways – both lead to the same result: a radiant, smoother and clearer complexion.

Why do these products work so well?

• they gently but effectively remove dead skin cells,
• they work overnight like a peel,
• they purify pores and make them look less visible,
• they improve the skin’s texture and support its renewal.

In the morning, your skin will look:

✨ smoother

✨ brighter

✨ more hydrated

✨ and well rested

Both products also work at a cellular level, not just on the skin’s surface, so they can have a lovely effect on fine lines and help prevent new ones from forming.

A simple routine (without overloading your skin):

In the evening when you use the essence:

1. Gentle facial cleanser
2. Night Facial Essence

In the evening when you use retinol:

1. Gentle facial cleanser
2.  Retinol Booster
3. Your favourite cream

And that’s it ???? No layering, no complicated routine.

If you’d like, I’d be very happy to:

• help you choose just one of these two products,
• or put together a really simple, personalised routine just for you.

Thank you again for your trust, and have a lovely day ????

Lucka

Have a lovely day, dear Anka,

Unfortunately, discounts cannot be combined, but you’ll be able to use your birthday discount after this BF offer. So you can use it as long as you’re not using another offer.

Thank you for your trust. I hope you have a wonderful few days, a very happy birthday and all the very best,

Lucka

Marcelka,

Thank you so much for your trust. Below, you’ll find something like a skincare guide. Think of it as a training plan :-) day by day. It’s a comprehensive system that includes several products which work together, complementing one another and enhancing their effects and the final results.

I recommend products that target uneven skin tone in two ways:

1. Exfoliating the skin’s surface – gently removing existing discolouration and evening out your skin tone.

2. At cellular level – where they inhibit (that is, reduce) the production of melanin, the skin pigment responsible for darker patches on the skin.

As you didn’t mention that your skin is sensitive, I’ve included AHA acids in your routine. They work beautifully on uneven skin tone and also help loosen and clear clogged pores, which can help address blackheads on the nose, chin and cheek area.

I would like to point out, however, that this week-long skincare routine is suitable when your skin is normal, combination or reasonably resilient to active ingredients.

However, if your skin is sensitive or reactive, and the red patches you mentioned are a sign of sensitivity, please let me know. I’ll be very happy to put together a new routine for you – a much gentler one, tailored to your skin’s tolerance.

Thank you again for trusting us. I’m here for you with love – if you have any questions, need anything explained further, or would like to simplify this comprehensive routine... just drop me a message.

With respect and care,

Lucka

MORNING SKINCARE RITUAL

1. SKIN CLEANSING - Facial Cleansing Gel - soap nuts - https://www.dulcia.sk/cistenie-pleti/gentle-oil-gel-cleanser.html?search_query=orechy&results=7

2. TONER - DAILY FACIAL ESSENCE WITH A HIGH VITAMIN C CONTENT  https://www.dulcia.sk/pletove-esencie/pletova-esencia-denna-rozziarujuca.html

3. Daily Microbiotic Serum  https://www.dulcia.sk/pletove-sera/morning-microbiotic-energy-serum.html

4. FACE CREAM - Anti-Wrinkle Face Cream with Hyaluronic Acid https://www.dulcia.sk/pletove-kremy/intensive-anti-wrinkle-face-cream.html

5. SPF SKIN PROTECTION https://www.dulcia.sk/ochranne-kremy-s-spf/ochranny-pletovy-krem-proti-slnecnemu-ziareniu-spf-50.html

EVENING SKINCARE RITUAL

Products for removing make-up if you wear heavier make-up and need to remove it (choose according to your preference – cleansing milk or micellar water)

https://www.dulcia.sk/cistenie-pleti/the-cleansing-lotion-200.html

https://www.dulcia.sk/cistenie-pleti/bio-micellar-cleansing-water-250.html

Day one - MONDAY

1. SKIN CLEANSING - Facial Cleansing Gel - soap nuts 

2. TONER - BIO Immortelle Hydrosol 

3. FACE SERUM - RETINOL BOOSTER 

4. FACE CREAM - Anti-Wrinkle Face Cream with Hyaluronic Acid 

Day two - TUESDAY

1. SKIN CLEANSING

NIGHT-TIME FACIAL ESSENCE

Day one: WEDNESDAY

1. SKIN CLEANSING - Facial Cleansing Gel - soap nuts 

2. DEEP PEEL with a dual action

3. TONER - BIO Immortelle Hydrosol

4. FACE SERUM - Plus for Pigmentation Spots

5. FACE CREAM - Anti-Wrinkle Face Cream with Hyaluronic Acid 

Day four - THURSDAY

1. SKIN CLEANSING - Facial Cleansing Gel - soap nuts 

NIGHT-TIME FACIAL ESSENCE

Day five - FRIDAY

1. SKIN CLEANSING - Facial Cleansing Gel - soap nuts 

2. DEEP PEEL with a dual action

3. TONER - BIO Immortelle Hydrosol

4. FACE SERUM - -Plus for Pigmentation Spots

5. FACE CREAM - Anti-Wrinkle Face Cream with Hyaluronic Acid 

Day six - SATURDAY

1. SKIN CLEANSING - Facial Cleansing Gel - soap nuts 

2. TONER - BIO Immortelle Hydrosol

3. FACE SERUM -  -Plus for Pigmentation Spots

4. RETINOL BOOSTER 

5. FACE CREAM - Anti-Wrinkle Face Cream with Hyaluronic Acid 

Day seven - SUNDAY

1. SKIN CLEANSING - Facial Cleansing Gel - soap nuts 

2. FACE MASK REJUVENATING

3. TONER - BIO Immortelle Hydrosol

4. FACE SERUM - -Plus for Pigmentation Spots

5. FACE CREAM - Anti-Wrinkle Face Cream with Hyaluronic Acid 

PLEASE NOTE: Before using for the first time, do a patch test on a small area of skin behind your ear. Apply a small amount of the product and monitor your skin’s reaction. Don’t skip this test if you have sensitive skin or have no experience with products containing AHA acids. Your skin needs time to get used to AHA acids. If you don’t experience any unpleasant burning sensations, you can apply the product to your skin. Follow the instructions for use provided with the product. If your skin is sensitive or you’ve never used products containing AHA acids before, start with a shorter application time and gradually increase it.

Mild itching, tingling, stinging and redness are common and normal reactions caused by the active ingredients. These are common signs that the skin is being exfoliated.

Dear Danka,

Thank you so much for your email and for getting in touch with us. I completely understand that after years of using one brand, you feel like making a change and want to create a new, effective routine that is especially suited to your skin. We’re very grateful that you chose to put your trust in us.

I’ve gone through what you told me about yourself – you’re 40, with combination skin prone to acne, an oilier T-zone and the first signs of wrinkles. This skin type responds very well to the right combination of gentle cleansing, active ingredients and lightweight hydration. Together, these can help to clear and even out your skin while also supporting it as it ages.

Below, I’ve put together a complete skincare routine for you – a morning and evening ritual, plus a plan for the whole week, so everything is as clear as possible. If anything is unclear, or this comprehensive routine includes too many steps for you, please feel free to simplify it yourself or do write to me and I’ll be very happy to help.

 I’m delighted that we can be part of your new skincare journey. And thank you for choosing us. 

With love,
Lucka

⸻

MORNING SKINCARE ROUTINE – the same every day

1. Cleanse – 3-in-1 cleansing gel (oil-free, hydrating)

A very gentle cleanser that doesn’t disrupt the skin barrier and also tightens pores.

2. Toner – BIO mint water

Regulates sebum, softens the skin, tightens pores and leaves it feeling fresh.

3. Face serum – energising, microbiotic

Energises the skin, strengthens its microbiome, helps to even out the complexion and prepares the skin for moisturiser.

4. Face cream – cleansing complex

Balances sebum production, cleanses pores, helps with acne and keeps the skin hydrated.

5. Skin protection – SPF (minimum SPF 30

A very important step every day, especially when using exfoliants or retinol.

⸻

EVENING SKINCARE ROUTINE – by day of the week

Day one – Monday
    1.    Cleanse – micellar water + 3-in-1 cleansing gel
    2.    Toner – BIO mint water
    3.    Night-time microbiotic serum – soothing
    4.    Face cream – cleansing complex

⸻

Day two – Tuesday
    1.    Cleanse
    2.    Night-time facial essence
   

⸻

Day three – Wednesday
    1.    Cleanse
    2.    Deep exfoliation – either an AHA peel or a gentler enzymatic peel
    3.    Pore-tightening face mask
    4.    Toner
    5.    Night-time microbiotic serum
    6.    Face cream – cleansing complex

⸻

Day four – Thursday
    1.    Cleanse
    2.    Night-time facial essence

  ⸻ 

Day five – Friday
    1.    Cleanse
    2.    Toner
    3.    Night-time microbiotic serum
    4.    Face cream – cleansing complex

⸻

Day six – Saturday
    1.    Cleanse
    2.    Toner
    3.    Retinol booster
    4.    Face cream – cleansing complex

⸻

Day seven – Sunday

1.    Cleanse
    2.    Deep exfoliation – either an AHA peel or a gentler enzymatic peel
    3.    Pore-tightening face mask
    4.    Toner
    5.    Night-time microbiotic serum
    6.    Face cream – cleansing complex

   ADDITIONAL TIPS

For individual spots, I recommend adding:

PLUS for acne – https://www.dulcia.sk/dulcia-plus/plus-proti-akne.html
You can use it every day – either on individual spots or across the whole T-zone.

For soothing and recovery in the evening:

Zinc ointment (gentle, mild and suitable for daily use)
https://www.dulcia.sk/starostlivost-o-telo/miracle-zinc-ointment.html

⸻

PLEASE NOTE

When using active ingredients, always monitor how well your skin tolerates them.
A slight tingling sensation can be normal with AHA acids.
Take it very slowly with retinol – once a week is enough.

Wishing you a lovely day,
thank you so much for getting in touch. From what you describe, your skin is oilier and more sensitive, reacts quickly to conventional creams and develops inflamed spots that take a long time to heal and leave dark marks. This is a very specific skin type, but fortunately it can be stabilised with the right active products and gentle, regular use of AHA acids.

You’ve put together a good routine for yourself – the soap nut cleansing gel, rose water, retinol booster and vitamin C serum are excellent products for this type of skin. So there’s no need for us to change any of your usual steps.

What could help your skin most right now are AHA acids, which can help to:
    •    regulate sebum production
    •    cleanse and tighten enlarged pores
    •    speed up the healing of inflamed spots
    •    even out your skin tone
    •    minimise pigmentation marks left by acne
    •    help prevent new spots from forming

So I’d recommend adding the following steps to your skincare routine:

 1. Night facial essence with AHA acids – twice a week

Apply it to thoroughly cleansed skin, and don’t apply anything else afterwards – no cream or serum.
Leave it on to work overnight.

It’s a very gentle yet effective way to support skin renewal and, in turn, help spots heal faster.

⸻

2. Swap your Enzymatic peeling for the Deep Cleansing Double-Action Peeling

This peeling:
    •    cleanses pores
    •    removes dead skin cells that can hinder healing
    •    helps smooth skin texture
    •    significantly supports skin regeneration and helps prevent pigmentation

Once a week is quite enough.

⸻

 3. Rejuvenating mask with AHA acids – once a week, for no more than 10 minutes!

This mask beautifully brightens the skin, softens the appearance of pores and helps reduce:
    •    pigmentation marks left by acne
    •    darkening of scars
    •    a build-up of dead skin cells
    •    inflamed spots that take a long time to heal

It’s very effective – ideal for mature, oily skin.

⸻

 4. Daily SPF – absolutely essential for your skin type

Even if you don’t tolerate creams well, SPF is one of the most important steps for you:
    •    helps prevent new pigmentation marks
    •    protects against inflammation caused by UV radiation
    •    helps prevent acne from getting worse
    •    slows down skin ageing

I recommend taking a look at our SPF creams with mineral filters at dulcia.sk. They’re lightweight, non-greasy and suitable even for very sensitive skin.
If you’d like, we’d be very happy to send you some samples so you can try them for yourself.

⸻

Summary

Your usual routine is good and suits you. There’s no need to change anything.
Just add 3 “extra” steps that can make a huge difference for oily skin with pigmentation:
    •    Night facial essence – twice a week
    •    Deep Cleansing Peeling – once a week
    •    Rejuvenating AHA mask – once a week
    •        •    daily SPF

These active products will help stabilise oiliness, smooth pores, speed up the healing of spots and reduce the dark marks they leave behind.

If you have any questions at all, I’m here for you and happy to help,

Lucka

Have a lovely day, dear Miška,
Thank you very much for your question. Acne marks (post-inflammatory hyperpigmentation) are a common and persistent concern, especially after breakouts. It’s very important to treat them gently but effectively, so that your skin gets the right ingredients to regenerate without becoming irritated.

I’m very glad that your acne is now stable and that you’re mainly dealing with the marks. I recommend continuing to use the cleansing cream complex, which keeps your skin beautifully clean without weighing it down. If needed, you can also apply a little zinc ointment directly to any inflamed areas to soothe and dry them out.

What I recommend for acne marks :-)

Our FACIAL SERUM – PLUS FOR PIGMENT SPOTS will be the most effective choice for you.

This serum is highly active yet gentle on the skin. It’s ideal for the winter months, when we want to address uneven skin tone without overloading the skin with acids.

▪ a natural brightening effect

▪  has very strong brightening properties, evens out skin tone and gradually fades acne marks.

▪ stabilises the skin microbiome – a balanced microbiome means better healing, less inflammation and a more even skin tone.

▪ encapsulated AHAs:

    •    speed up cell renewal
    •    fade marks

▪ helps speed up skin renewal, smooth the skin’s texture and fade pigmentation

⸻

How to use the serum
    •    apply every evening to thoroughly cleansed skin
    •    use as a course of treatment for at least 6–8 weeks
    •    you can apply it directly to the marks or all over your face to even out your skin tone

It’s an ideal way to gradually and gently reduce dark acne marks.

⸻

And very importantly! Don’t forget to use SPF every day

Please consider adding an SPF cream to your daily routine; you can choose one directly from our range. This is especially important because:
    •    UV exposure can make marks much darker
    •    it prevents them from fading
    •    it encourages the formation of new pigmentation
    •    it causes the skin to age faster
    •    it can stimulate acne and inflammation

SPF is an essential step for beautiful, long-lasting results from the serum.

If you need any help, I’d be happy to put together a complete morning and evening routine for you, but this serum with SPF is exactly what will help you most.

Wishing you lovely days,

Lucka

Wishing you a lovely day, dear Dominika,

Thank you so much for writing to us and for taking such good care of your mum. From what you describe, your mum has been through a very difficult time with her skin – the combination of rosacea, extreme sensitivity, dryness and now confirmed perioral dermatitis puts a great deal of strain on the skin. I’m very glad that the rosacea is currently under control, but perioral dermatitis can be really unpleasant, especially when new red patches, irritation and sensitivity appear around the mouth.

With this type of skin, the key is to calm inflammation, restore the skin barrier and support a healthy skin microbiome, which is often significantly disrupted in both rosacea and perioral dermatitis. Your mum is quite right to feel that once antibiotics bring the acute inflammation under control, the skin will be left weakened, dry and tight, and will need gentle, carefully considered care to calm it and help prevent the problem from returning in the long term.

With such reactive skin, it’s important to avoid anything harsh, anything fragranced, products with high concentrations of acids, and oils that are too heavy for rosacea. That’s why we’ve put together a routine that focuses entirely on calming the skin, strengthening its natural defences and helping to stabilise it – not overwhelm it.

We’ve included the following in the routine:

✔️ Hydrating 3-in-1 Facial Cleansing Gel

Very gentle and completely non-aggressive; it doesn’t disrupt the skin barrier and leaves the skin feeling calm.

✔️ Helichrysum or peppermint floral water

Both help to reduce redness, soothe burning and strengthen capillaries.
Peppermint refreshes, while helichrysum soothes sensitivity.

✔️ Microbiotic serums – morning and evening

They’re one of the most important steps for perioral dermatitis because they:
    •    restore the balance of the skin microbiome
    •    suppress pathogenic bacteria without causing irritation
    •    strengthen the skin barrier
    •    calm affected areas and help prevent inflammation from returning
From your description, this is exactly what your mum’s skin needs.

✔️ PLUS for acne & rosacea 

This serum is specially formulated for very sensitive, reactive skin prone to inflammation, acne, rosacea or perioral dermatitis. It works exceptionally gently, while effectively reducing inflammation, soothing irritation and supporting a healthy skin microbiome.

It’s a serum that works on several levels at once – calming inflammation, providing antibacterial benefits, improving skin renewal, hydrating and supporting the skin’s natural balance.

✔️ Collagen serum (optional)

It can gently boost hydration on the forehead and cheeks, where the skin is drier.

✔️ Clearing Complex facial cream – for daytime

It helps keep pores clear while remaining very gentle and protective.
With perioral dermatitis, it’s often important to keep the skin consistently hydrated without weighing it down.

✔️ Rosehip cream with ectoin and panthenol – for the evening

This is one of the most important steps because:
    •    ectoin soothes inflammation and protects cells
    •    panthenol helps repair the damaged skin barrier
    •    rosehip oil is gentle, anti-inflammatory and suitable for rosacea
This cream has a wonderful restorative effect that dry, sensitive skin really needs.

✔️ Targeted treatment for spots

As this is sensitive perioral dermatitis, we can apply the following locally:
    •    zinc ointment to soothe, dry out inflammation and protect the skin
    •    Plus for acne (if it doesn’t cause irritation), as an additional option for deeper affected areas

It’s best to start gently and monitor the skin’s response.

⸻

This is the introduction to the routine I’ve put together for your mum, with the greatest emphasis on gentleness, soothing the skin, repairing the skin barrier and supporting a healthy microbiome. It’s a safe, considered routine that will help stabilise her skin without risking further irritation.

If you need anything explained further or adjusted, I’ll be very happy to help.

With love, Lucka

⸻

MORNING SKINCARE ROUTINE - the same every morning

1. CLEANSING - Hydrating facial cleansing gel - 3-in-1

2. TONER - TONER -  BIO helichrysum water or BIO peppermint water

3. SERUM - Energising microbiotic facial serum 

Extra facial serum -  Collagen hydrating serum - optional

4. FACE CREAM - Facial cream - Clearing Complex 

5. SPF PROTECTION 

EVENING SKINCARE ROUTINE

Day one - MONDAY

1. CLEANSING -  Hydrating facial cleansing gel - 3-in-1

2. TONER - BIO helichrysum water or BIO peppermint water

3. FACIAL SERUM - Night-time microbiotic serum - soothing

6. FACE CREAM Rosehip cream with ectoin and panthenol 

(Extra step: zinc ointment on affected areas and spots)

Day two - TUESDAY

1. CLEANSING - Hydrating facial cleansing gel - 3-in-1

2. TONER - BIO helichrysum water or BIO peppermint water

3. FACIAL SERUM - PLUS - soothing and rosacea

4. FACE CREAM - Rosehip cream with ectoin and panthenol 

Day three: WEDNESDAY

1. CLEANSING - Hydrating facial cleansing gel - 3-in-1

2. GENTLE ENZYMATIC PEEL 

3. SOOTHING AND NOURISHING FACE MASK 

4. TONER - BIO helichrysum water or BIO peppermint water

5. FACIAL SERUM - Night-time microbiotic serum - soothing

6. FACE CREAM -  Rosehip cream with ectoin and panthenol 

Day four - THURSDAY

1. CLEANSING - Hydrating facial cleansing gel - 3-in-1  

2. TONER - BIO helichrysum water or BIO peppermint water

3. FACIAL SERUM - PLUS - soothing and rosacea

4. FACE CREAM - Rosehip cream with ectoin and panthenol 

(Extra step: zinc ointment on affected areas and spots)

Day five - FRIDAY

1. CLEANSING -  Hydrating facial cleansing gel - 3-in-1

2. TONER - BIO helichrysum water or BIO peppermint water

3. FACIAL SERUM - Night-time microbiotic serum - soothing

6. FACE CREAM - Rosehip cream with ectoin and panthenol 

(Extra step: zinc ointment on affected areas and spots)

Day six - SATURDAY

1. CLEANSING - Hydrating facial cleansing gel - 3-in-1  

2. TONER - BIO helichrysum water or BIO peppermint water

3. FACIAL SERUM - PLUS - soothing and rosacea

4. FACE CREAM - Rosehip cream with ectoin and panthenol 

(Extra step: zinc ointment on affected areas and spots)

Day seven - SUNDAY

1. CLEANSING -Hydrating facial cleansing gel - 3-in-1

2. GENTLE ENZYMATIC PEEL 

3. PORE-TIGHTENING FACE MASK

4. TONER -  BIO helichrysum water or BIO peppermint water

5. FACIAL SERUM - Night-time microbiotic serum - soothing

6. FACE CREAM - Rosehip cream with ectoin and panthenol 

(Extra step: zinc ointment on affected areas and spots)

FOR TARGETED USE AND DIRECT APPLICATION TO ACNE, I RECOMMEND ADDING PRODUCTS THAT TARGET ACNE AS NEEDED. YOU CAN INCLUDE THEM IN YOUR SKINCARE ROUTINE AS REQUIRED; THERE IS NO NEED TO FOLLOW SPECIFIC DAYS. 

EXTRA STEP 1: https://www.dulcia.sk/dulcia-plus/plus-proti-akne.html - PLUS FOR ACNE IS A HIGHLY SPECIALISED PRODUCT THAT HELPS WITH DIFFERENT TYPES AND CAUSES OF ACNE. APPLY IT TO CLEANSED AND TONED SKIN, BEFORE YOUR FACIAL SERUM. IT CAN BE APPLIED LOCALLY DIRECTLY TO SPOTS, IN WHICH CASE YOU CAN USE IT DAILY, OR APPLIED OVER THE WHOLE

FACE IF MORE OF THE SKIN IS AFFECTED. IN THAT CASE, APPLY IT IN PLACE OF YOUR FACIAL SERUM TO CLEANSED AND TONED SKIN.

EXTRA STEP 2: https://www.dulcia.sk/starostlivost-o-telo/miracle-zinc-ointment.html - ZINC OINTMENT IS ALSO SUITABLE FOR DAILY USE. APPLY IT AS THE FINAL LAYER – OVER YOUR FACE CREAM. 

PLEASE NOTE: Before first use, carry out a patch test on a small area of skin behind the ear. Apply a small amount of the product and monitor the reaction. Don’t skip this test if you have sensitive skin or have not used products containing AHA acids and RETINOL before. Your skin needs time to gradually get used to these acids. If you don’t experience any unpleasant burning sensations, you can apply the product to your skin. Follow the directions and instructions for use provided with the product. If you have sensitive skin or have never used products containing acids before, start with a shorter application time and gradually increase it.

Mild itching, tingling, stinging and redness are common and normal reactions caused by the active ingredients. These are normal effects as the skin is being exfoliated.

Facial cleansing gel - soap nuts - https://www.dulcia.sk/cistenie-pleti/gentle-oil-gel-cleanser.html?search_query=orechy&results=7

GENTLE ENZYMATIC PEEL - https://www.dulcia.sk/pletove-masky-a-pilingy/gentle-enzymatic-skin-peeling.html

SOOTHING AND NOURISHING FACE MASK https://www.dulcia.sk/pletove-masky-a-pilingy/upokojujuca-a-vyzivna-maska-mikro-bio-komplex.html?search_query=MASKA&results=27

BIO helichrysum water  https://www.dulcia.sk/tonery/organic-bio-pure-helichrysum-water-toner.html

BIO peppermint water - https://www.dulcia.sk/tonery/bio-matova-voda-250-ml.html

Daytime microbiotic serum - energising - https://www.dulcia.sk/pletove-sera/denne-mikrobioticke-pletove-serum-energizujuce.html

Night-time microbiotic serum - soothing- https://www.dulcia.sk/pletove-sera/evening-microbiotic-calming-serum.html

Hydrating serum with collagen and peptides - https://www.dulcia.sk/pletove-sera/hydratacne-serum-kolagen.html?search_query=kolagen&results=79

Facial cream - Clearing Complex - https://www.dulcia.sk/pletove-kremy/pletovy-krem-na-akne-cistiaci-komplex.html

Rosehip face cream with ectoin and panthenol - https://www.dulcia.sk/pletove-kremy/sipkovy-krem-na-tvar.html

GENTLE ENZYMATIC PEEL - https://www.dulcia.sk/pletove-masky-a-pilingy/gentle-enzymatic-skin-peeling.html

SOOTHING AND NOURISHING FACE MASK https://www.dulcia.sk/pletove-masky-a-pilingy/upokojujuca-a-vyzivna-maska-mikro-bio-komplex.html?search_query=MASKA&results=27

Pore-tightening face mask https://www.dulcia.sk/pletove-masky-a-pilingy/clearing-pore-tightening-clay-mask.html

Face cream with SPF https://www.dulcia.sk/ochranne-kremy-s-spf/ochranny-pletovy-krem-proti-slnecnemu-ziareniu-spf-30.html

Have a lovely day, dear Slavomíra,

Thank you so much for your question. Omamná perfume contains BIO alcohol, with fragrance compositions and essential oils in it.

Miška

Have a lovely day, dear Júlia,

Thank you for your question.

Dry skin needs very gentle, soothing and intensely hydrating care. Its most common problem is a weakened skin barrier and a lack of natural lipids and water. This causes tightness, flaking, uncomfortable dry patches (especially on the forehead) and often increased sensitivity.

To restore balance to dry skin, it needs a combination of three basic things:

1. Replenishing water – deep hydration

Dry skin naturally has less of a hydrolipid film, so it loses water quickly.
To replenish it, we recommend:

 Collagen serum – hydrates the skin from within, softens dry flakes and improves its elasticity.

2. Replenishing lipids – nourishment and protection

After hydration, the skin needs nourishment to lock in moisture and repair its protective barrier.
A great choice is:

Rosehip cream – contains plenty of plant oils, vitamins, ectoin and panthenol to regenerate, protect and soften the skin. It is exactly the kind of cream dry skin needs every day.

3. Gently removing dry skin cells – without irritation

With dry skin, traditional scrubs often make things worse. Gentle enzymes, however, are ideal:

 Enzymatic peeling – removes dry skin cells without mechanical rubbing, improves the absorption of serum and cream, and prevents flaking on the forehead.

4. Regular intensive hydration

Dry skin responds particularly well to masks that provide long-lasting hydration and immediate relief.
 Hydrating mask – replenishes moisture, soothes dry patches and prevents tightness.

These are exactly the products dry skin really needs to improve its condition – hydration from within, nourishment from the outside and gentle removal of the dry layer that prevents absorption.

I’ve put together a complete weekly ritual for you... it’s very comprehensive, so if you’d prefer a more minimalist routine, I can help you choose the products :-) This ritual is carefully put together to help your skin recover quickly and regain comfort and vitality.

With love, Lucka

-----------------------------------------

MORNING SKINCARE RITUAL

1. CLEANSING - Facial cleansing gel - soap nuts -

2. TONER - DAILY FACIAL ESSENCE WITH A HIGH VITAMIN C CONTENT 

3. FACE SERUM - MATCHA BOOSTER 

4. FACE CREAM - Rosehip face cream with provitamin B5 and ectoin 

5. FACIAL OIL SERUM - press a tiny drop into the skin as the final step - optional, but a bonus for locking in moisture in drier skin 

6. SPF SUN PROTECTION 

EVENING SKINCARE RITUAL

Make-up removers if you wear heavier make-up and need to remove it (choose according to your preference - cleansing milk or micellar water)

https://www.dulcia.sk/cistenie-pleti/the-cleansing-lotion-200.html

https://www.dulcia.sk/cistenie-pleti/bio-micellar-cleansing-water-250.html

Day one - MONDAY

1. CLEANSING - Facial cleansing gel - soap nuts 

2. TONER - BIO Helichrysum hydrosol 

3. FACE SERUM - RETINOL BOOSTER 

4. FACE CREAM - Rosehip face cream with provitamin B5 and ectoin 

5. FACIAL OIL SERUM - press a tiny drop into the skin as the final step - optional, but a bonus for locking in moisture in drier skin 

Day two - TUESDAY

1. CLEANSING - Facial cleansing gel - soap nuts 

2. TONER - BIO Helichrysum hydrosol

3. FACE SERUM - COLLAGEN Hydrating Serum 

4. FACE CREAM - Rosehip face cream with provitamin B5 and ectoin 

5. FACIAL OIL SERUM 

Day one: WEDNESDAY

1. CLEANSING - Facial cleansing gel - soap nuts 

2. GENTLE ENZYMATIC PEELING

3. TONER - BIO Helichrysum hydrosol

4. FACE SERUM - COLLAGEN Hydrating Serum 

5. FACE CREAM - Rosehip face cream with provitamin B5 and ectoin  

6. FACIAL OIL SERUM 

Day four - THURSDAY

1. CLEANSING - Facial cleansing gel - soap nuts 

2. TONER - BIO Helichrysum hydrosol

3. RETINOL BOOSTER 

4. FACE CREAM - Rosehip face cream with provitamin B5 and ectoin 

5. FACIAL OIL SERUM 

Day five - FRIDAY

1. CLEANSING - Facial cleansing gel - soap nuts 

2. TONER - BIO Helichrysum hydrosol

4.  FACE SERUM - COLLAGEN Hydrating Serum 

5. FACE CREAM - Rosehip face cream with provitamin B5 and ectoin  

6. FACIAL OIL SERUM 

Day six - SATURDAY

1. CLEANSING - Facial cleansing gel - soap nuts 

2. TONER - BIO Helichrysum hydrosol

3. RETINOL BOOSTER 

4. FACE CREAM - Rosehip face cream with provitamin B5 and ectoin 

5. FACIAL OIL SERUM 

Day seven - SUNDAY

1. CLEANSING - Facial cleansing gel - soap nuts 

2. GENTLE ENZYMATIC PEELING

3. FACE MASK HYDRATING

4. TONER - BIO Helichrysum hydrosol

5. FACE SERUM -  FACE SERUM - COLLAGEN Hydrating Serum 

6. FACE CREAM - Rosehip face cream with provitamin B5 and ectoin 

7.  FACIAL OIL SERUM 

PLEASE NOTE: Before first use, carry out a patch test on a small area of skin behind your ear. Apply a small amount of the product and monitor the reaction. Do not skip this test if you have sensitive skin or are unfamiliar with products containing AHA acids. Your skin needs time to adjust to AHA acids. If you do not experience any unpleasant burning sensations, you can apply the product to your skin. Follow the directions and instructions for use provided with the product. If you have sensitive skin or have never used products containing AHA acids before, start with a shorter application time and gradually increase it.

Mild itching, tingling, stinging and redness are common and normal reactions caused by the active ingredients. These are common effects as the skin is exfoliated.

FACIAL CLEANSING - Facial cleansing gel - soap nuts - https://www.dulcia.sk/cistenie-pleti/gentle-oil-gel-cleanser.html?search_query=orechy&results=7

DAILY FACIAL ESSENCE WITH A HIGH VITAMIN C CONTENT  https://www.dulcia.sk/pletove-esencie/pletova-esencia-denna-rozziarujuca.html

COLLAGEN Hydrating Serum https://www.dulcia.sk/pletove-sera/hydratacne-serum-kolagen.html

Anti-wrinkle face cream with hyaluronic acid https://www.dulcia.sk/pletove-kremy/intensive-anti-wrinkle-face-cream.html

FACIAL OIL SERUM  https://www.dulcia.sk/pletove-boostre-a-oleje/bioaktivne-olejove-serum.html

SPF SUN PROTECTION https://www.dulcia.sk/ochranne-kremy-s-spf/ochranny-pletovy-krem-proti-slnecnemu-ziareniu-spf-50.html

FACIAL CLEANSING LOTION https://www.dulcia.sk/cistenie-pleti/the-cleansing-lotion-200.html

BIO MICELLAR WATER  https://www.dulcia.sk/cistenie-pleti/bio-micellar-cleansing-water-250.html

FACIAL CLEANSING GEL - soap nuts  https://www.dulcia.sk/cistenie-pleti/gentle-oil-gel-cleanser.html?search_query=orechy&results=7

 BIO Helichrysum hydrosol https://www.dulcia.sk/tonery/organic-bio-pure-helichrysum-water-toner.html

RETINOL BOOSTER https://www.dulcia.sk/pletove-boostre-a-oleje/nocny-retinol-booster.html?search_query=RETINO&results=9

MATCHA BOOSTER  https://www.dulcia.sk/pletove-boostre-a-oleje/antioxidant-matcha-booster.html

ANTI-WRINKLE FACE CREAM WITH HYALURONIC ACID  https://www.dulcia.sk/pletove-kremy/intensive-anti-wrinkle-face-cream.html

GENTLE ENZYMATIC PEELING https://www.dulcia.sk/pletove-masky-a-pilingy/enzymaticky-piling-so-setrnym-ucinkom.html?search_query=ENZYMAT&results=8

 FACE MASK LONG-LASTING HYDRATION  https://www.dulcia.sk/pletove-masky-a-pilingy/hydratacna-maska-na-tvar-s-dlhotrvajucim-ucinkom.html?search_query=HYDRATACNa&results=13

Wishing you a lovely day, dear Lucka,

Thank you very much for your question.

Let’s start with your mum :-) so we don’t lose track of it here. If you’re looking for a single cream for your mum (aged 75) that can take care of her entire daily skincare routine, our most suitable option is definitely:

Nourishing Cream with Vitamin F and Lipids. This cream is ideal for mature, dry or slightly sensitive skin, especially as we get older, when the skin naturally starts to lose lipids and elasticity.

----------------------------

For your skin, you can put together a wonderfully complete and nourishing routine for this winter, which will help hydrate your skin, strengthen its protective barrier, rejuvenate, firm and brighten it. We’ve prepared a full version for you, which you can adjust as needed or leave something out. If you need help, get in touch and we’ll help you adapt your routine depending on how many products you choose to use.

We’re always here for you with love, Lucka

EYE AREA

1. Anti-wrinkle serum with 4x hyaluronic acid

2. Eye cream – daisy

2. Eye cream – caffeine

MORNING SKINCARE ROUTINE – the same every day

1. CLEANSING – Facial Cleansing Gel with soap nuts or 3-in-1 Cleansing Gel

2. TONER – DAILY FACE ESSENCE WITH A HIGH VITAMIN C CONTENT or BIO Neroli Hydrolate

3. SERUM Anti-wrinkle – hyaluronic acid

4. FACE CREAM – Rosehip Cream with ectoin and panthenol

5. SPF SKIN PROTECTION

EVENING SKINCARE ROUTINE

Make-up removers (choose according to your preference – cleansing milk or micellar water)

https://www.dulcia.sk/cistenie-pleti/the-cleansing-lotion-200.html

https://www.dulcia.sk/cistenie-pleti/bio-micellar-cleansing-water-250.html

Day one – MONDAY

1. MAKE-UP REMOVAL AND CLEANSING – 3-in-1 Cleansing Gel

2. TONER – BIO Neroli Hydrolate

3.   ANTI-WRINKLE SERUM – hyaluronic acid  

4. FACE CREAM – Anti-Wrinkle Face Cream with hyaluronic acid

Day two – TUESDAY

1. CLEANSING

2. NIGHT FACE ESSENCE or RETINOL BOOSTER

Day one: WEDNESDAY

1. CLEANSING – Hydrating Cleansing Gel

2. DEEP PEEL with a dual action

3. TONER – BIO Neroli Hydrolate

4. ANTI-WRINKLE SERUM – hyaluronic acid

5. FACE CREAM – Anti-Wrinkle Face Cream with hyaluronic acid

Day four – THURSDAY

1. CLEANSING – Hydrating Cleansing Gel

2. TONER – BIO Neroli Hydrolate

3. FACE SERUM – ANTI-WRINKLE SERUM – hyaluronic acid

5. FACE CREAM – Anti-Wrinkle Face Cream with hyaluronic acid

Day five – FRIDAY

1. CLEANSING

2. NIGHT FACE ESSENCE or RETINOL BOOSTER

Day six – SATURDAY

1. CLEANSING – Hydrating Cleansing Gel

2. TONER – BIO Neroli Hydrolate

3. ANTI-WRINKLE SERUM – hyaluronic acid

5. FACE CREAM – Anti-Wrinkle Face Cream with hyaluronic acid

Day seven – SUNDAY

1. CLEANSING – Hydrating Cleansing Gel

2. DEEP PEEL with a dual action

3. FACE MASK  REJUVENATING MASK

4. TONER – BIO Neroli Hydrolate

5.  ANTI-WRINKLE SERUM – hyaluronic acid

6. FACE CREAM – Anti-Wrinkle Face Cream with hyaluronic acid

PLEASE NOTE: Before first use, do a patch test on a small area of skin behind your ear. Apply a small amount of the product and watch for a reaction. Do not skip this test if you have sensitive skin or are unfamiliar with products containing AHA acids. Your skin needs time to get used to AHA acids. If you don’t experience any unpleasant burning sensations, you can apply the product to your skin. Follow the instructions for use provided with the product. If you have sensitive skin or have never used products containing AHA acids before, start with a shorter application time and gradually increase it.

Mild itching, tingling, stinging and redness are common and normal reactions caused by the active ingredients. These are usual signs of exfoliation.

Anti-wrinkle serum with 4x hyaluronic acid – https://www.dulcia.sk/ocne-okolie/ocne-serum-4x-kyselina-hyaluronova.html

Eye cream – daisy – https://www.dulcia.sk/ocne-okolie/rozjasnujuci-ocny-krem-sedmokraska.html?search_query=sedmok&results=6

Eye cream – caffeine –  https://www.dulcia.sk/ocne-okolie/vyzivny-ocny-krem-s-kofeinom-nocny.html?search_query=kofe&results=7

Facial Cleansing Gel with soap nuts – https://www.dulcia.sk/cistenie-pleti/gentle-oil-gel-cleanser.html?search_query=orechy&results=7

3-in-1 Facial Cleansing Gel https://www.dulcia.sk/cistenie-pleti/hydrating-no-oil-cleanser-3-in-1.html

DAILY FACE ESSENCE WITH A HIGH VITAMIN C CONTENT  https://www.dulcia.sk/pletove-esencie/pletova-esencia-denna-rozziarujuca.html

ANTI-WRINKLE SERUM – hyaluronic acid https://www.dulcia.sk/pletove-sera/ultra-firmlift-anti-wrinkle-serum.html 

 Rosehip Cream with ectoin and panthenol https://www.dulcia.sk/pletove-kremy/renewing-rosehip-face-cream.html

SPF SKIN PROTECTION https://www.dulcia.sk/ochranne-kremy-s-spf/ochranny-pletovy-krem-proti-slnecnemu-ziareniu-spf-50.html

BIO Neroli Hydrolate  https://www.dulcia.sk/tonery/bio-hydrolat-z-pomarancovych-kvetov-250-ml.html

 Face Cream with hyaluronic acid https://www.dulcia.sk/pletove-kremy/intensive-anti-wrinkle-face-cream.html

NIGHT FACE ESSENCE https://www.dulcia.sk/pletove-esencie/pletova-esencia-nocna-obnovujuca.html

REJUVENATING FACE MASK https://www.dulcia.sk/pletove-masky-a-pilingy/omladzujuca-pletova-maska-s-liftingovym-efektom.html

Dear Miška,

Thank you so much for your question. Itchy spots around the chin that appear mainly in winter are quite a common problem. In most cases, this isn’t classic acne, but rather a reaction to cold weather, dry air, overheated rooms and a weakened skin barrier.

In winter, the skin takes the biggest hit – it loses more water, becomes irritated and sensitive, and this often shows on the chin as itchy, small inflamed spots, redness and then darker marks.

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Why do you get spots on your chin in winter?

The most common reasons are:

1. A weakened skin barrier (micro-cracks, dryness)

Dry air + cold wind → the skin loses lipids and water → irritation and inflammation develop.

2. Hormonal area

The chin is a hormonally sensitive area, which reacts even more strongly in winter.

3. Insufficient protection from the cold

A cream that’s enough in summer may not be rich enough for your chin in winter.

4. Mechanical irritation

Scarves, polo necks, scratching, a face mask → irritation → spots.

5. Post-inflammatory hyperpigmentation

A darker mark remains after each inflamed spot – this is completely normal, but there are ways to help.

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How to help your skin – a simple routine that works

 1. Soothe inflammation and itching

The most effective gentle ingredients:
    •    Niacinamide (vitamin B3) – reduces inflammation, tightens pores and evens skin tone
    •    Aloe vera – cools, soothes and hydrates
    •    Panthenol (B5) – supports regeneration and healing
    •    Ceramides – restore the protective barrier

 2. Help reduce darker marks
    •    Niacinamide
    •    Aloe vera
    •    Gentle enzyme peel (once a week)
– avoid strong acids during this period, as the skin is weakened

 3. Use a richer cream in winter

Your chin needs it most – even if you have combination skin, this area needs more lipids and soothing care. The chin is a very sensitive area – it’s often the first to “speak up” when the skin barrier is weakened.