We are here for you
Do you have a question about LucyLab products, need help choosing cosmetics or want to sort something out regarding your order? Get in touch. We will be happy to advise you and help you find the simplest possible solution.
Need quick help?
Call our customer advice centre
Monday – Friday | 8:30 – 16:00
Or write to us: info@lucylab.com
What we can help you with
Choosing cosmetics
We will help you find your way around LucyLab products and choose care that suits the needs of your skin.
Orders
Do you need to change your order or check its status? Contact us as soon as possible and we will look at the options.
Delivery
We will help you with questions about your parcel, the delivery method or the available collection options.
Products and their use
If you could not find the information on the product page, we will be happy to explain how to use the products or how to combine them.
Main contacts
Where to find us
Our premises
LucyLab / DULCIA natural
Púchovská 8
ASV building next to Kaufland
831 06 Bratislava
Slovakia
Postal address
DULCIA natural, s. r. o.
Skalická cesta 9/A
831 02 Bratislava
Slovakia
Online shop operator
DULCIA natural, s. r. o.
Skalická cesta 9/A
831 02 Bratislava
Slovak Republic
Company ID: 44604572
Tax ID: 2022751522
VAT ID: SK2022751522
LucyLab is a trade brand of DULCIA natural, s. r. o.
Not sure who to contact?
Call us. We will point you in the right direction.
Monday – Friday | 8:30 – 16:00